Quality Inn & Suites Gallup I-40 Exit 20
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Summary of reviewsQuality Inn & Suites Gallup I-40 Exit 20 is highly regarded by guests for its prime location, offering convenience and accessibility for travelers. Positioned just off the I-40, the hotel serves as an ideal stop for road trippers and business travelers, providing easy access to local dining and entertainment options in Gallup. The welcoming staff and cleanliness of the establishment contribute to a positive first impression.
Guests appreciate the breakfast experience, which features a wide variety of options including omelets, bagels, eggs, and a local favorite of freshly roasted green chilies. While some guests suggest there could be more variety, the breakfast is generally satisfying and a highlight for many.
The rooms are frequently praised for their spaciousness, cleanliness, and comfort, with features like comfortable beds, small refrigerators, and quality TVs enhancing the stay. Although there are occasional maintenance issues and some guests may find accessing rooms from the outside less appealing, the overall room experience is positive.
Cleanliness is a strong point, with many guests finding the rooms clean and comfortable, contributing to a refreshing stopover. The indoor heated pool adds an extra element of leisure to the stay.
The staff is consistently praised for their warm hospitality and professionalism, with special mentions of friendly and helpful interactions enhancing the guest experience. While bed quality receives mixed reviews, with some guests reporting issues with mattresses, the staff's attentiveness to comfort concerns is appreciated.
Overall, Quality Inn & Suites Gallup I-40 Exit 20 excels in location, cleanliness, and customer service, making it a preferred choice for travelers passing through Gallup.
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Guests appreciate the breakfast experience, which features a wide variety of options including omelets, bagels, eggs, and a local favorite of freshly roasted green chilies. While some guests suggest there could be more variety, the breakfast is generally satisfying and a highlight for many.
The rooms are frequently praised for their spaciousness, cleanliness, and comfort, with features like comfortable beds, small refrigerators, and quality TVs enhancing the stay. Although there are occasional maintenance issues and some guests may find accessing rooms from the outside less appealing, the overall room experience is positive.
Cleanliness is a strong point, with many guests finding the rooms clean and comfortable, contributing to a refreshing stopover. The indoor heated pool adds an extra element of leisure to the stay.
The staff is consistently praised for their warm hospitality and professionalism, with special mentions of friendly and helpful interactions enhancing the guest experience. While bed quality receives mixed reviews, with some guests reporting issues with mattresses, the staff's attentiveness to comfort concerns is appreciated.
Overall, Quality Inn & Suites Gallup I-40 Exit 20 excels in location, cleanliness, and customer service, making it a preferred choice for travelers passing through Gallup.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Name of the pool: Hotel Pool
Location of the pool: Indoor pool
Is it a pool of special type?
Show more... Heated pool
Business Hotel
Accessible Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Quality Inn & Suites in Gallup offers a prime location for travelers seeking both convenience and accessibility. Situated just off the I-40, the hotel provides easy access to the freeway, making it an ideal stop for road trippers or those on business trips. Its central position in Gallup ensures that everything needed, from restaurants to shopping centers and the mall, is just a stone's throw away. The hotel is close to both the highway and the historic downtown area, allowing guests to explore local dining and entertainment options with ease. Visitors often highlight the pleasant welcome and the cleanliness of the establishment. Additional amenities such as a pool, comfortable bedding, and welcoming staff contribute to a satisfying stay. Overall, the location of this hotel makes it a standout choice for those passing through Gallup.
The breakfast experience at Quality Inn & Suites Gallup I-40 Exit 20 is generally regarded positively by guests. It offers a wide variety of food options to start the day, including omelets, oatmeal, bagels with cream cheese, eggs, bacon, waffles, and fresh fruit. Many guests appreciate the local touch of freshly roasted green chilies, a unique addition adding local flavor. The breakfast area is noted for its cleanliness and plentiful selection, making it a standout feature of the stay for some guests.
Despite mostly positive feedback, there are suggestions for improvement. Some guests feel that the breakfast lacks variety, particularly during weekdays, and have expressed a wish for more choices or a longer breakfast duration. Nonetheless, many find the complimentary breakfast adequate and satisfying enough to fuel their travels, appreciating the standard offerings like good coffee and cocoa.
Overall, the breakfast provides a satisfying experience with a couple of standout features such as the green chilies, while also leaving room for enhancement in terms of variety and timing.
Quality Inn & Suites Gallup I-40 Exit 20 offers rooms that are frequently praised for their spaciousness and cleanliness, with guests often remarking on the comfort of the beds. Visitors generally appreciate the neatness of the rooms, pointing out features such as clean floors, which contribute to a sense of overall hygiene. Many guests find the rooms extremely roomy, highlighting the provision of amenities like a small refrigerator and a great TV for added convenience and enjoyment during their stay. The presence of a king bed alongside a sofa bed in some rooms is appreciated, although issues with the sofa bed mattress have been noted.
While several reviews mention the positive aspects of the rooms, including their comfort and size, there are occasional drawbacks. Some guests have remarked on having to access rooms from the outside, which may not suit everyone's preference. There are instances of slight odors, and a few guests have encountered maintenance issues with the shower or television. Despite these concerns, the location and overall room experience receive favorable feedback, with particular mention of the spaciousness, good bedding, and quality amenities contributing to an enjoyable stay.
The beds at Quality Inn & Suites Gallup I-40 Exit 20 receive mixed feedback from guests. Many guests appreciated the comfort of the beds, noting that they offered a good night's sleep in a quiet area. Some guests mentioned specific features, such as a good bed paired with a convenient large vanity. However, there were a few critiques regarding the quality of certain mattresses, with some describing them as worn-out or too hard. Issues such as dents in the middle of the mattresses also affected the sleep quality for some. Despite these concerns, the hotel staff appeared attentive, as they reached out to ensure room comfort. Overall, the bed quality at this hotel seems to vary, with some rooms offering a more satisfying experience than others.
At the Quality Inn & Suites Gallup, guests often highlight the cleanliness of the hotel as a strong point. Many visitors find the rooms to be clean and spacious, contributing to an overall comfortable stay. Several reviews mention the beds as being very comfortable, adding to the restful experience. The hotel maintains clean and functionally equipped rooms, which cater to the needs of travelers looking for a practical and refreshing stopover. Guests also appreciate that the property is well located, further enhancing its appeal. Although there are mentions of issues such as dirty floors and sheets, the overall sentiment leans towards satisfaction, particularly with the cleanliness of the rooms and the quality of the breakfast. The indoor heated pool area is an added feature, providing guests with additional leisure options. While there are occasional lapses in cleaning, guest experiences are generally positive, emphasizing the hotel's capability to offer a clean and comfortable environment.
The staff at Quality Inn & Suites Gallup I-40 Exit 20 consistently receives high praise from guests for their warm hospitality and professionalism. Visitors frequently mention the team's friendliness and willingness to help, noting their pleasant and courteous demeanor. Several guests highlight their positive interactions with the front desk staff, mentioning employees by name, such as Jasper and Joanna, who are described as polite, informative, and valuable assets to the hotel. The staff's ability to maintain a cheerful attitude and engage guests in pleasant conversations enhances the overall check-in experience. Furthermore, the staff is commended for their flexibility in accommodating guest needs, such as adjusting room prices for any inconvenience. Overall, the team contributes significantly to a welcoming and enjoyable stay for guests.
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Location
Breakfast
Despite mostly positive feedback, there are suggestions for improvement. Some guests feel that the breakfast lacks variety, particularly during weekdays, and have expressed a wish for more choices or a longer breakfast duration. Nonetheless, many find the complimentary breakfast adequate and satisfying enough to fuel their travels, appreciating the standard offerings like good coffee and cocoa.
Overall, the breakfast provides a satisfying experience with a couple of standout features such as the green chilies, while also leaving room for enhancement in terms of variety and timing.
Rooms
While several reviews mention the positive aspects of the rooms, including their comfort and size, there are occasional drawbacks. Some guests have remarked on having to access rooms from the outside, which may not suit everyone's preference. There are instances of slight odors, and a few guests have encountered maintenance issues with the shower or television. Despite these concerns, the location and overall room experience receive favorable feedback, with particular mention of the spaciousness, good bedding, and quality amenities contributing to an enjoyable stay.
Beds
Cleanliness
Staff
Yes, Quality Inn & Suites Gallup I-40 Exit 20 has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Quality Inn & Suites Gallup I-40 Exit 20.
Yes, Quality Inn & Suites Gallup I-40 Exit 20 welcomes dogs.
No, parking facilities aren't available at Quality Inn & Suites Gallup I-40 Exit 20.
No, Quality Inn & Suites Gallup I-40 Exit 20 doesn't have a gym.
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