InfoSummary of reviewsNooit Gedacht Heritage Hotel (Original Dutch Governors House) offers a unique blend of historic charm, serene surroundings and excellent location which makes it a favored choice among visitors. Situated in a historic Dutch colonial building on the former estate of the Dutch Governor, the hotel provides guests with a peaceful retreat while being conveniently close to Unawatuna Beach, vibrant entertainment districts, shops and restaurants. Guests appreciate the lush gardens, abundant wildlife and prime location which offers both relaxation and easy access to local attractions.
The hotel's breakfast is generally highlighted as a positive aspect of the stay, offering a large and varied buffet with both Sri Lankan and Western options in a picturesque setting. While some guests noted minor issues with temperature and repetitiveness, the overall experience is deemed wholesome and generous. Dinner at the hotel has also received high praise for its exceptional and delicious food, particularly the local dishes prepared by an excellent chef. Though some found the portions to be small and prices slightly high, most guests were satisfied with the quality and flavor of the meals.
Rooms at the hotel vary in quality with many guests appreciating the spacious, clean and well-decorated accommodations. Colonial-style furnishings, air conditioning and views from balconies enhance the charm. Deluxe rooms were particularly noted for their beauty and comfort. However, some guests experienced issues with cleanliness and outdated facilities, indicating a need for regular maintenance.
Cleanliness at the hotel is reviewed positively by many, who found the rooms and facilities to be well-maintained and spotless. The large swimming pool and beautifully landscaped grounds were especially commended. Nevertheless, inconsistencies were noted by a few guests, pointing out issues such as dirty dishes and occasional unclean rooms.
The staff at Nooit Gedacht Heritage Hotel are widely praised for their friendliness, helpfulness and attentiveness. Guests found the team to be exceptionally polite and efficient, contributing significantly to their positive experience. The meticulous maintenance of the premises and warm demeanor of the staff, including management figures like Mr. Nimal and Jude, were particularly appreciated.
The pool area is another highlight for guests, featuring a large main pool and a smaller shaded option, both well-maintained and perfect for swimming and relaxation. While occasional issues with water clarity were noted, the overall sentiment is that the pool area greatly enhances the guest experience.
Families have mixed feedback about their stays with many finding the environment ideal due to the large tranquil surroundings, ample space for kids to play and secure areas. However, some reviews caution that the hotel might not be the best choice for all families. Extras like Ayurveda treatments add relaxation for parents.
WiFi at the hotel is a common concern with many guests finding the reception poor and intermittent, particularly in the rooms. While it performs better in communal areas and balconies, the connectivity challenges reflect the heritage nature of the building.
Feedback on bedding is mixed with some guests finding the beds comfortable, while others experienced issues with hard and creaky mattresses. Despite this, many found the overall accommodations conducive to a restful stay.
In summary, Nooit Gedacht Heritage Hotel provides a charming and historical ambiance with excellent service, good food and beautiful surroundings. While there are areas for improvement, particularly in room maintenance and WiFi, the overall experience is positive, leaving most guests satisfied with their stay. Show more
