Comfort Suites Gainesville
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Summary of reviewsComfort Suites Gainesville enjoys a prime location with easy access to WinStar Casino, major roads, restaurants and gas stations, making it a popular choice for visitors. The hotel staff receives consistent praise for their friendliness, professionalism and accommodating nature, particularly the front desk team. Guests often highlight the spacious and comfortable rooms, featuring effective heating and cooling systems, clean linens and cozy beds that contribute to a restful night's sleep.
The breakfast experience varies among guests with many appreciating the excellent variety and quality of hot food options. While some encountered minimal selections and issues with cleanliness, those who enjoyed breakfast found it a significant advantage.
However, the hotel faces criticism in areas of cleanliness and maintenance. While some report very clean rooms and attentive housekeeping, others have encountered unclean rooms, unpleasant odors and maintenance problems like malfunctioning equipment. Despite these inconsistencies, the positive aspects such as the hotel's location, friendly staff and comfortable accommodations make Comfort Suites Gainesville a notable choice for many travelers.
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The breakfast experience varies among guests with many appreciating the excellent variety and quality of hot food options. While some encountered minimal selections and issues with cleanliness, those who enjoyed breakfast found it a significant advantage.
However, the hotel faces criticism in areas of cleanliness and maintenance. While some report very clean rooms and attentive housekeeping, others have encountered unclean rooms, unpleasant odors and maintenance problems like malfunctioning equipment. Despite these inconsistencies, the positive aspects such as the hotel's location, friendly staff and comfortable accommodations make Comfort Suites Gainesville a notable choice for many travelers.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Comfort Suites Gainesville is highly praised for its convenient location, especially by those visiting the nearby WinStar Casino, which is frequently mentioned as being close and very accessible. The proximity to major roads, including the interstate, is another noted advantage. Guests appreciate that the hotel is near a variety of restaurants and gas stations, adding to the convenience. Although opinions on the property and value vary, the cleanliness of the hotel and the friendly, attentive staff are repeatedly highlighted. Overall, the prime location and ease of access make it a popular choice for visitors to the area.
Comfort Suites Gainesville offers breakfast that has received mixed reviews from guests. On the positive side, many visitors praised the breakfast for its variety and quality, describing it as very good, excellent and even the best they've seen at a hotel. They appreciated the wonderful selection of hot food, noting that breakfast had a lot to choose from and included many options that were very good.
However, not all experiences were as favorable. Some guests found the breakfast to be below average with criticisms focused on its cleanliness and quality. A few reported sparse offerings and were disappointed with minimal selections, such as granola bars and frozen sandwiches in a brown bag. There were also instances when breakfast was not provided at all or when the available options were deemed highly disappointing.
Despite the conflicting opinions, those who enjoyed the breakfast highlighted its strengths in variety and quality, which can be a significant advantage for visitors looking forward to a hearty morning meal.
Comfort Suites Gainesville offers a mixed experience when it comes to its rooms. While many guests praised the spaciousness and cleanliness of the rooms, along with the comfortable beds and effective heating/air conditioning system, not all experiences were positive. It's clear that guests appreciated the large and well-set-up rooms, often staying nice and cool during hot weather. Accommodating features such as a heated pool and mobility-friendly rooms added to the convenience.
However, the hotel has also received numerous complaints about cleanliness with some rooms reportedly having unpleasant odors, stains and leftover items from previous guests. Instances of poor maintenance, such as damaged doors, malfunctioning TV remotes and a generally worn appearance of the hotel, were also noted. Some guests were particularly disturbed by issues like finding hairs in the bed sheets and encountering bugs in the bathroom.
Despite these drawbacks, the hotel's proximity to restaurants and other amenities offered some guests a pleasant stay. Nonetheless, the overall guest experience at Comfort Suites Gainesville appears to vary significantly, suggesting the need for improvements in housekeeping and maintenance to ensure a consistently high standard for all visitors.
Comfort Suites Gainesville receives a variety of feedback regarding its beds, predominantly highlighting their comfort and cleanliness. Many guests rave about the beds being very comfortable with some even describing them as amazing, super comfy and providing the best sleep ever. The mattresses and linens are often noted for their coziness and multiple comments affirm that both the beds and pillows contribute to a restful night's sleep. However, not all feedback is positive; a few guests found the beds very firm with some stating that the hardness caused discomfort or back pain. Despite a few mixed reviews, the prevailing sentiment is that the beds at Comfort Suites Gainesville are generally conducive to a good night's rest.
Comfort Suites Gainesville has received a mix of reviews about its cleanliness from its guests. On the positive side, some guests noted that the property was very clean with clean rooms and linens. Several emphasized that their rooms were very clean with no mention of specific issues. This indicates a certain level of attention to housekeeping.
However, there were also numerous complaints implying inconsistency in cleanliness standards. Several reviews mentioned that the hotel, overall, was very dirty with specific references to unclean rooms, a filthy elevator and trash on the exterior of the property. Guests reported various unsettling findings including beer bottle caps, crumbs and blood on the sheets of a pull-out sofa, as well as a used condom underneath it. Other cleanliness issues noted were stains on the floors, sticky liquid in the elevator and roaches seen in both the hallway and tub. The hotel also seemed to appear rundown with deteriorating facilities and old, worn-out furniture.
In summary, while there are some positive remarks about the cleanliness at Comfort Suites Gainesville, there appears to be significant room for improvement with recurring feedback highlighting numerous areas where cleanliness and maintenance fall short.
The staff at Comfort Suites Gainesville generally received positive feedback from guests. Many reviews praised the team for being friendly, helpful and accommodating. The front desk staff were particularly noted for their courteousness with some guests highlighting specific instances of great customer service, such as extending check-out times and managing difficult situations professionally.
Day staff were often described as nice and the overall environment was considered both welcoming and clean. Guests appreciated the friendly and helpful nature of the team, indicating that the front desk and other staff members consistently provided support and assistance.
However, there were some mixed reviews regarding the language barrier with a few guests mentioning difficulties in communication due to staff not speaking English. Other reviewers also pointed out instances of unfriendliness and unprofessional behavior with some staff members not acknowledging guests or failing to smile.
Despite these few negative remarks, the majority consensus leans towards positive interactions with the staff with many guests acknowledging the friendly and efficient service they received during their stay.
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Breakfast
However, not all experiences were as favorable. Some guests found the breakfast to be below average with criticisms focused on its cleanliness and quality. A few reported sparse offerings and were disappointed with minimal selections, such as granola bars and frozen sandwiches in a brown bag. There were also instances when breakfast was not provided at all or when the available options were deemed highly disappointing.
Despite the conflicting opinions, those who enjoyed the breakfast highlighted its strengths in variety and quality, which can be a significant advantage for visitors looking forward to a hearty morning meal.
Rooms
However, the hotel has also received numerous complaints about cleanliness with some rooms reportedly having unpleasant odors, stains and leftover items from previous guests. Instances of poor maintenance, such as damaged doors, malfunctioning TV remotes and a generally worn appearance of the hotel, were also noted. Some guests were particularly disturbed by issues like finding hairs in the bed sheets and encountering bugs in the bathroom.
Despite these drawbacks, the hotel's proximity to restaurants and other amenities offered some guests a pleasant stay. Nonetheless, the overall guest experience at Comfort Suites Gainesville appears to vary significantly, suggesting the need for improvements in housekeeping and maintenance to ensure a consistently high standard for all visitors.
Beds
Cleanliness
However, there were also numerous complaints implying inconsistency in cleanliness standards. Several reviews mentioned that the hotel, overall, was very dirty with specific references to unclean rooms, a filthy elevator and trash on the exterior of the property. Guests reported various unsettling findings including beer bottle caps, crumbs and blood on the sheets of a pull-out sofa, as well as a used condom underneath it. Other cleanliness issues noted were stains on the floors, sticky liquid in the elevator and roaches seen in both the hallway and tub. The hotel also seemed to appear rundown with deteriorating facilities and old, worn-out furniture.
In summary, while there are some positive remarks about the cleanliness at Comfort Suites Gainesville, there appears to be significant room for improvement with recurring feedback highlighting numerous areas where cleanliness and maintenance fall short.
Staff
Day staff were often described as nice and the overall environment was considered both welcoming and clean. Guests appreciated the friendly and helpful nature of the team, indicating that the front desk and other staff members consistently provided support and assistance.
However, there were some mixed reviews regarding the language barrier with a few guests mentioning difficulties in communication due to staff not speaking English. Other reviewers also pointed out instances of unfriendliness and unprofessional behavior with some staff members not acknowledging guests or failing to smile.
Despite these few negative remarks, the majority consensus leans towards positive interactions with the staff with many guests acknowledging the friendly and efficient service they received during their stay.
No, Comfort Suites Gainesville doesn't have any pool.
Yes, a spa is available at Comfort Suites Gainesville.
Yes, Comfort Suites Gainesville welcomes dogs.
No, parking facilities aren't available at Comfort Suites Gainesville.
Yes, Comfort Suites Gainesville has a gym.
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