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Summary of reviewsThe Holiday Inn Express Hotel & Suites Columbus Airport by IHG receives positive acclaim across various categories, with guests particularly praising its exceptional location, helpful staff, and comfortable facilities. Nestled conveniently close to the Columbus, OH airport, the hotel serves as an ideal base for both leisure and business travelers. Its quiet setting amidst a vibrant neighborhood is complemented by easy access to attractions, dining, and shopping options, with a complimentary airport shuttle service enhancing its appeal.
The breakfast experience is frequently lauded for its delicious variety and quality, showcasing a diverse buffet that includes cheese omelets, scrambled eggs, and the hotel’s celebrated signature cinnamon rolls. A 24-hour coffee bar is an appreciated amenity, meeting guests' needs for a caffeine fix at any hour.
Accommodations are consistently highlighted for their spaciousness, cleanliness, and comfort. The quiet and serene rooms, coupled with comfortable beds and thoughtful amenities like office chairs and desks, provide a satisfactory experience for guests. Despite minor renovation activities, travelers continue to enjoy restful stays, fortifying the hotel’s reputation for cleanliness and inviting environments.
Impeccable cleanliness extends from rooms to public areas, maintaining a spotless and welcoming atmosphere throughout. This, combined with the dedicated and professional staff, ensures guest satisfaction. The staff's friendliness and attentiveness significantly enhance the overall experience, making guests feel valued and well cared for.
Additional facilities, such as an indoor pool and a fitness center, further contribute to a pleasant stay. While the gym offers basic workout essentials, the pool remains a popular feature, noted for its cleanliness and suitability for families. Furthermore, convenient parking options and a reliable shuttle service add to the ease and comfort of staying at the hotel.
Overall, the Holiday Inn Express Hotel & Suites Columbus Airport by IHG delivers a well-rounded experience with an emphasis on comfort, cleanliness, and quality service, making it a commendable choice for any traveler visiting Columbus. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard King RoomProviding free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.
Standard King Room with Sofa BedProviding free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.
King SuiteThis suite features a living area with a sofa bed, microwave and refrigerator.
King Suite with Sofa BedThe suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Standard Room with Two Queen BedsThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.
Queen Room with Two Queen Beds and Tub - Mobility/Communications AccessibleThe unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
The Holiday Inn Express Hotel & Suites Columbus Airport by IHG boasts a pristine location that makes it an ideal choice for travelers. Nestled in a pleasant neighborhood, the hotel offers remarkable proximity to the Columbus, OH airport, making it exceptionally convenient for guests flying in and out. With easy access from the highway, visitors find it easy to reach a variety of attractions, restaurants, and shopping venues, many of which are within walking distance. The area is not only brimming with dining options, including notable places like Fritch's Big Boy and Bob Evans, but also provides a safe environment for evening outings. Guests appreciate the hotel’s proximity to family and friends, various events, and business destinations, enhancing its suitability for both leisure and business stays. The location is complemented by clean accommodations and professional staff, further ensuring a comfortable and hassle-free experience. For those looking to explore or unwind after a long drive, the hotel proves to be a quiet retreat, while the complimentary shuttle service to the airport adds to its convenience.
Breakfast
At the Holiday Inn Express Hotel & Suites Columbus Airport by IHG, the breakfast experience is consistently praised for its delicious offerings and variety. Guests frequently mention the breakfast as excellent, with many delighted by the fresh, hot options available each morning. Highlights include a streamlined buffet with cheese omelets, scrambled eggs, sausage, biscuits and gravy, and a selection of pastries like the hotel’s signature cinnamon rolls, which have received notable appreciation. The 23-hour free coffee bar is another appreciated amenity for those needing a caffeine fix at any hour.
Despite occasional remarks on the need for more dietary options and some mixed reviews regarding the continental selections, the breakfast service generally impresses with its variety and quality. The presence of items such as yogurt, fresh fruit, cereals, and a pancake-making machine caters to a range of preferences, ensuring a satisfying start to the day. The attentive staff who maintain a well-stocked breakfast area further enhance the dining experience, making it a standout feature of the hotel stay.
Rooms
Visitors to the Holiday Inn Express Hotel & Suites Columbus Airport by IHG consistently praise the accommodation for its spaciousness and comfort. The rooms are frequently described as clean and quiet, providing a serene environment for relaxation. Beds and pillows stand out for their comfort, contributing to a restful night’s sleep. The amenities, including well-thought-out layouts and furniture such as office chairs and desks, are well appreciated by guests. Staff interactions are highlighted positively, with travelers noting the friendliness and helpfulness they experienced. Despite ongoing renovations, guests did not find their stays adversely affected.
While a few comments mention minor cleanliness issues and outdated features in some rooms, the consensus points to a welcoming and well-maintained environment. Public areas also receive commendations for cleanliness and care. The overall impression is that of a reliably clean and inviting property, enhanced by thoughtful design and services. Guests also appreciate the convenience of its location, as well as ample parking and a decent breakfast offering. Soundproofing ensures tranquility throughout the hotel, making it an ideal choice for those seeking comfort and a pleasant stay near the Columbus Airport.
Beds
The Holiday Inn Express Hotel & Suites Columbus Airport is a welcoming destination known for its remarkable beds. Travelers consistently highlight the comfort of the beds throughout their stays, achieving the perfect balance of firmness and plushness. Many guests appreciate the deeply relaxing experience provided by these beds, contributing to an overall satisfying stay. Though there is a minor note regarding a bed being slightly firm, the comfort is deemed worthwhile. The hotel complements its cozy beds with excellent room facilities, maintaining a clean and functional environment. While the comfort of the beds is a standout feature, guests also enjoy the additional perks such as a pool and a complimentary breakfast, adding value to the overall experience.
Cleanliness
Holiday Inn Express Hotel & Suites Columbus Airport by IHG stands out for its impeccable cleanliness, garnering praise across its guest reviews. Visitors frequently highlight the hotel's spotless environment, extending from the lobby to the hallways and rooms. The well-maintained rooms are consistently appreciated for being both clean and comfortable, with guests often remarking on the meticulous upkeep. Many note that the clean and quiet setting complements the hotel's modern decor, creating a welcoming and soothing atmosphere.
The friendly and professional staff further enhance the experience, always ready to assist guests with any needs, whether lending a brush to clear snow or ensuring guest comfort throughout their stay. Guests appreciate the convenient location near the airport, adding to the overall appeal of a clean and safe stay. The clean facilities, combined with reliable service, and amenities like an enjoyable breakfast and well-functioning air conditioning, contribute to a satisfying experience for both short and extended stays. Families particularly enjoy the clean surroundings and amenities such as the pool, placing this hotel as a preferred choice among others in the area.
Staff
The 'Holiday Inn Express Hotel & Suites Columbus Airport by IHG' receives high praise for its exceptional staff, consistently highlighted for their friendliness, professionalism, and attentiveness. Guests appreciate the warm welcome and accommodating nature of the front desk staff, who went above and beyond in ensuring a pleasant stay. Notable mentions go to Bennie and Siro, who impressed guests with their fantastic personalities and efficient service. The staff's kindness extends to thoughtful touches, such as helping orchestrate surprises and managing late check-ins. The overall impression is that all team members are genuinely interested in enhancing the guest experience. In addition, the property is noted for being clean and well-maintained, further complemented by the outstanding service, making it a commendable choice for travelers seeking comfort and excellent customer care.
Gym
The Holiday Inn Express Hotel & Suites Columbus Airport offers guests a satisfactory experience with their fitness amenities. While some travelers comment on the basic nature of the fitness center, it still provides the essentials for a good workout, serving its intended purpose effectively. For a touch of relaxation, the hotel boasts a great in-door pool, which is noted for its appealing size and inviting atmosphere. Although the exercise room was undergoing renovation, the available gym facilities were appreciated by health-conscious guests looking for convenience during their stay. Overall, the hotel manages to cater to fitness needs with an adequate fitness center and a well-regarded pool.
Pool
The Holiday Inn Express Hotel & Suites Columbus Airport by IHG offers a pleasant indoor pool experience that is generally well-received by its guests. Many visitors express their enjoyment of the pool, appreciating its cleanliness and size, which is both large and suitable for families. The heated indoor pool provides a comfortable environment for relaxation and leisure, making it popular among children, who seem to particularly appreciate their time spent there. Guests often comment on the convenience of the pool's hours, which allows easy access throughout the day.
There are occasional remarks about the pool temperature being cooler than expected, but this does not seem to significantly deter guests from indulging in a swim. Some reviews do note the need for maintenance, as there are signs of wear such as peeling paint. Nonetheless, these issues do not overshadow the overall positive pool experience, as many guests still report having a good time.
Despite some challenges, such as noise from an unruly crowd, the majority of guests find the facilities accommodating, with additional amenities like a comfortable room, a good breakfast, and a friendly shuttle service adding to the positive overall impression. The pool remains a highlight of the hotel stay, offering a refreshing retreat for travelers looking to unwind after their journey.
Parking
The Holiday Inn Express Hotel & Suites Columbus Airport by IHG offers a convenient parking experience that largely satisfies its guests. The location provides ample self-parking options, ensuring that finding a spot is generally hassle-free, even after returning from work. The parking facility complements its valuable service with a free shuttle to the nearby airport, making it an ideal choice for travelers. Despite some remarks about the size and condition of the parking lot, most guests appreciate the ease of access and proximity to hotel entrances. Overall, the hotel delivers a practical and efficient parking solution, enhanced by its helpful shuttle service.
Yes, Holiday Inn Express Hotel & Suites Columbus Airport by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites Columbus Airport by IHG.
No, Holiday Inn Express Hotel & Suites Columbus Airport by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Hotel & Suites Columbus Airport by IHG.
Yes, Holiday Inn Express Hotel & Suites Columbus Airport by IHG has a gym.