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Garden Resort

Gagra , пр. в. ардзинба дом 1 (Show on Map)

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Summary of reviewsThe Garden Resort is a stunning and modern hotel located on the coast with breathtaking panoramic views of the sea. The hotel is secluded, situated on terraces and a hill, making it the perfect location for those looking for a peaceful and tranquil getaway. The breakfast receives rave reviews from guests with delicious and varied options suitable for children. The hotel offers a variety of dining options with mixed reviews on the quality of food and service. The rooms are thoughtfully designed and comfortable with modern decor and equipped balconies. The hotel is known for its attention to detail and spotless accommodations. The staff is top-notch, described as tactful, kind and friendly, always ready to help with any question. The spa received high praise from guests, who enjoyed the quality of massage from specialist Irina. The outdoor and heated swimming pools are located amidst pine and cypress trees and are a favorite among guests. The hotel is a great option for families with kids with plenty of activities for kids and a working kids' club. The Garden Resort is highly recommended for anyone seeking a high-quality, yet unique and authentic, accommodation experience. It is also a great destination for couples seeking a romantic getaway.
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Hotel with EV Charging Stations

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

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Romantic Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

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4-Star Hotel

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About Garden Resort

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Guest Reviews

Location

The Garden Resort is a stunning and modern hotel located on the coast with breathtaking panoramic views of the sea. The hotel is secluded, situated on terraces and a hill, making it the perfect location for those looking for a peaceful and tranquil getaway. The park is large, very green and well-maintained, providing an excellent space for sports lovers to exercise on any terrain from steep climbs to gentle slopes, all leading to the highest point of the park with a stunning view that is unforgettable. The hotel also offers three daily shuttle services to the beautiful Gagra Columnade, a must-visit local park. The resort boasts a large, private beach accessible by an elevator and there are multiple vantage points throughout the hotel to appreciate the view. However, the hotel is around a 15-minute walk from the nearest village with cafes and shops and there is no walking or cycling path or sidewalk. Additionally, there is no bus stop near the hotel, but taxis are a viable alternative. Despite the hotel's location, guests highly recommend staying here for a beach vacation due to the excellent facilities and services provided.

Breakfast

The breakfast at Garden Resort receives rave reviews from guests. The food is delicious and varied with options suitable for children. Some guests appreciate the view of the sea while enjoying their meal. There are a few complaints about the lack of variety and occasional unclean tables, but overall, the quality of the food is great. Some guests suggest adding more options, such as omelets and waffles with a friendly cook to prepare them. Some guests have dietary restrictions and appreciate the fact that those are taken into account. Guests also suggest printing the breakfast menu and having paper towels and salt and pepper shakers readily available. Overall, guests have a positive experience with the breakfast and enjoy the range of options available.

Dinner

The Garden Resort offers a variety of dining options for its guests with mixed reviews on the quality of food and service. The restaurant "Mayak" has received negative feedback for its poor quality and high prices with some guests suggesting it be closed permanently. However, the Panorama restaurant and Grill Bar received positive reviews for their excellent cuisine and staff. The dinner options were also criticized for their lack of variety and limited menus, but guests who purchased full-board packages were pleasantly satisfied with the quality and taste of the meals. Suggestions for improvement included introducing national Abkhazian dishes and offering à la carte menus for all guests. The atmosphere of the restaurants could also be enhanced by setting tables with white tablecloths, mini flower vases, candles and live music performances a couple of times a week. However, the quality of the food was generally regarded as good with delicious dishes such as shashlik at the Grill restaurant receiving high praise.

Rooms

The Garden Resort is a beautiful, clean and new hotel that provides high-quality European service. The views are stunning from everywhere in the hotel, making it hard to choose which room to stay in. The rooms are thoughtfully designed and comfortable with modern decor and equipped balconies. The beds are comfortable and the linens are crisp making for restful sleep. The bathrooms are luxurious and the towels are fresh. The hotel even has USB charging ports in the lobby sofas for guests. The hotel's staff is attentive and well-trained providing excellent service. Though some customers experienced issues with their bookings being mismatched, the hotel resolved the problem after they were brought to their attention. Unfortunately, some guests had problems with bugs in their room or experiencing water damage in the ceiling. Despite these isolated incidents, the majority of guests had a positive experience, appreciated the quality of the rooms and the overall cleanliness and design of the hotel.

Cleanliness

If you're looking for a beautiful, clean and modern hotel with high European standards and exceptional service, the Garden Resort is a must-see. This unique hotel is known for its attention to detail and spotless accommodations. The rooms are spacious and well-appointed with thoughtful touches that make all the difference. The design and furniture are top-notch and the quality of the materials is excellent. The staff ensures the highest standards of cleanliness with daily room cleanings, frequent changes of linens and attention to even the smallest details. The air in the hotel is fresh and clean, which makes for a truly relaxing and comfortable stay. Plus, the nearby sea is crystal clear and pristine, making for an unbeatable setting. While some guests have reported issues with occasional lapses in housekeeping, these instances are rare and should not detract from the overwhelmingly positive reviews of the hotel's cleanliness. Overall, the Garden Resort is a beautiful, clean and comfortable place to stay that is sure to exceed your expectations.

Staff

The staff at Garden Resort is top-notch according to reviews from guests. They are described as tactful, kind and friendly, always ready to help with any question. Many guests specifically thank the managers of the hotel for providing them with a perfect vacation. The reception staff is uniformly professional, while the waitstaff during breakfast are described as attentive and knowledgeable. Specific employees are also praised by name, including Daria, who helped organize a comfortable private transfer and Nina, a friendly and capable waitress. Even employees of the hotel's WhatsApp support are described as responsive and helpful. However, a few negative reviews describe the staff as incompetent or indifferent to guest needs. Overall, though, the staff at Garden Resort is rated highly for their hospitality, level of service and welcoming atmosphere.

Wi-Fi

The wifi at Garden Resort has received mixed reviews from guests. While some guests have reported poor connectivity, others have not received any signal at all. Despite this, there are areas of the hotel where the wifi is available and functioning properly. Some guests have noted that even within rooms, the signal can be weak and unstable. It seems that the wifi experience at Garden Resort may depend on the location within the hotel, but overall guests should not expect a strong and reliable connection throughout the property.

Spa

The Garden Resort spa received high praise from guests, who enjoyed the quality of massage from specialist Irina. The sauna and hammam with indoor pool was labeled as "very cool." The spa offered massages, floating, hammam and sauna and there were even fitness centers and specialized spas available for those seeking wellness treatments. Visitors found the hammam conveniently located and some commented positively on the sauna despite a few negative comments about the hammam's strong chlorine smell. Overall, the spa at Garden Resort seemed to be a popular attraction among guests.

Pool

The guests of Garden Resort have praised the vast, beautifully landscaped hotel grounds and the clean, pebble beach, which comes equipped with beach bars and umbrellas. Many guests also enjoyed the outdoor and heated swimming pools, located amidst pine and cypress trees, while others preferred the indoor heated pool. The hotel's private beach is accessible via a lift and is a favorite among guests. However, a few negative reviews mentioned a small and poorly equipped outdoor pool and an even smaller indoor pool that was out of order during their stay. Regardless, the majority of guests were impressed with the hotel's pool offerings and enjoyed swimming in the pleasant temperatures of the water. Safety notifications were not always present, but this was not noted by many guests.

Family

The Garden Resort is a great option for families with kids. The hotel offers a two-room accommodation suitable for two adults and a child with the option of adding a package for children under 12 years old. There are plenty of activities for kids, including training sessions, riding on water scooters and paddleboards and a playground. The hotel even has a working kids' club with a friendly nanny who shows cartoons to the little ones. The resort also has a lift to the sea that children will surely enjoy as a daily adventure. There is a variety of delicious fruits and vegetables that even the pickiest of children will enjoy. However, guests warn that the hotel is located on terraces, which can be difficult for families with young children. The food served in the lighthouse restaurant is not suitable for kids and there is a policy of additional charges for cribs. Despite these minor inconveniences, Garden Resort is a good choice for families with older children as the beach is not comfortable for small kids.

4 Star

The Garden Resort is a hotel that has surpassed all expectations and is of truly European quality. Despite not having some features commonly found in expensive 4-star hotels, the hotel is excellent and reminiscent of a regular 5-star hotel in any city. Some reviews even liken it to a former sanatorium, but this only adds to the charm and unique experience of staying there. Overall, the hotel is highly recommended for anyone seeking a high-quality, yet unique and authentic, accommodation experience.

Business

Garden Resort may not be known for its facilities and services for business travelers, but it does offer comfortable individual transfers for its guests. Although there is not much information regarding business amenities, professional service is noted by guests. However, some guests mention that they were not given much attention in this regards. Overall, Garden Resort may not be the top pick for business travelers, but it offers a pleasant stay with helpful staff.

Heated Pool

One of the highlights of Garden Resort is their heated outdoor pool, perfect for a refreshing dip no matter the weather. In addition, guests can also enjoy the indoor heated pool. The pools are well-maintained and of high quality with heated floors in the bathrooms adding an extra touch of luxury. Overall, the heated pool area is a great way to relax and unwind during your stay at Garden Resort.

Outdoor Pool

The Garden Resort boasts a beautiful outdoor pool - it's the perfect place to cool off after a long day of exploring the area. The pool is heated, so you can enjoy it even on cooler days. Guests have praised the cleanliness of the pool and there are both large and small sizes available. Plus, there's even a pool bar! Overall, the outdoor pool is a highlight of the resort and well worth a visit.

Luxury

Looking for a luxurious escape? Look no further than Garden Resort. This stunning, clean and newly-built hotel boasts European-level service that is truly one-of-a-kind. And with breathtaking views from every angle, you'll feel like you're in paradise no matter which room you choose. Plus, the sauna, hammam and indoor pool are not to be missed. And what's more, Garden Resort features the only musical fountain in Abkhazia – truly a unique and unforgettable experience. You won't want to leave this stunning and fantastic hotel, which is truly worth every penny. The rooms are excellent and modern and the service is beyond compare. Book your stay at Garden Resort for a truly high-level experience.

Romantic

Garden Resort is the perfect destination for couples seeking a romantic getaway. Guests have praised the resort for its ability to surprise and delight their partners with its unique and unusual offerings. A standout feature was the live music in the restaurant, which added to the overall ambience. The resort also seems to excel at creating unforgettable experiences with many guests saying that it was the best holiday they've had in the past few years. While there isn't information that specifically says the resort caters to romantic needs, the beautiful grounds and luxurious facilities create a stunning backdrop for couples looking to spend quality time together.

Dog Friendly

Garden Resort is a hotel that positions itself as dog-friendly. The staff is very friendly towards dogs and the hotel has excellent facilities, services and amenities for dogs. However, keep in mind that if you plan to bring your dog, you will only have access to the luxury room category. Unfortunately, there is no other option available. Despite the lack of information, the hotel is still worth considering for pet owners, particularly if you prioritize luxury accommodations for your furry friend.

Yes, Garden Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Garden Resort.

Yes, Garden Resort welcomes dogs.

Yes, parking facilities are available at Garden Resort.

Yes, Garden Resort has a gym.

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