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Summary of reviewsThe Holiday Inn Express in Gaffney by IHG is widely praised by guests for its exceptional location, welcoming atmosphere, and high standards of service. Conveniently situated off the interstate, travelers find the hotel easily accessible and appreciate its proximity to a variety of dining and shopping options. The warm and attentive staff enhance the guest experience, contributing to a smooth arrival and departure process.
Breakfast at the Holiday Inn Express is generally well-received, with a satisfying selection of fresh items, including omelettes and fruit, that set guests up for a productive day. Even though some suggest greater diversity in options, the breakfast remains a valued amenity, complementing the consistently clean and comfortable accommodations.
The hotel's commitment to cleanliness is a standout feature, with spotless rooms and facilities providing a relaxing environment. Guests enjoy modern amenities such as walk-in showers and smoke-free air, adding to the comfort of their stay. High praise is directed toward the friendly and professional staff, especially members of the cleaning team like Bernadette, contributing to an overall sense of security and relaxation.
The staff at Holiday Inn Express in Gaffney by IHG are celebrated for their friendliness and professionalism, ensuring that guests feel supported and valued throughout their visit. Their readiness to assist with requests and dedication to guest satisfaction, including accommodating special occasions and providing shuttle services, define the high-quality service that characterizes the hotel.
Overall, Holiday Inn Express - Gaffney by IHG stands out as a recommended choice for travelers seeking convenience, cleanliness, outstanding service, and an enjoyable stay. Show more
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Categories
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard King RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Standard Queen Room with Two Queen BedsThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen Room with Two Queen Beds Hearing Accessible - Non-SmokingThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
King Room with One King Bed Hearing Accessible - Non-SmokingThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Standard RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom.
King Room with Hearing Accessible Roll In Shower - Non-SmokingThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Queen Room with Two Queen Beds - Mobility Accessible/Non-SmokingThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Room with Two Queen Beds and Mobility Accessible Bathtub - Non-SmokingThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit has 2 beds.
Guest Reviews
Location
Nestled conveniently off the interstate in Gaffney, the Holiday Inn Express by IHG offers an ideal location for travelers. It is perfectly positioned with easy highway access, making it an effortless stop for those on the road. Visitors appreciate its proximity to an array of food and shopping options, ensuring that everything needed is within reach. The staff members enhance the experience with their friendliness and attentive service, greeting guests warmly upon their arrivals and departures. The hotel stands out for those seeking a comfortable and accessible stay with the added bonus of a good breakfast to start the day. Whether it's a brief pause or part of a longer visit, the location proves exceptional for travelers.
Breakfast
Visitors to the Holiday Inn Express in Gaffney, managed by IHG, can expect a generally satisfying breakfast experience during their stay. Many guests highlight the good quality and tasty flavor of the meals, with the egg white omelette being a standout option among the offerings. An array of choices awaits diners, including a variety of proteins like eggs and omelettes, along with fresh fruits and a good selection of beverages such as coffee, tea, and juices. Breakfast items are typically fresh and well-stocked, ensuring guests start their day with a wholesome meal.
While some reviewers mention a desire for higher-quality products and more variety, especially the absence of options like grits and bacon, these concerns do not appear to detract significantly from the overall positive impression. Breakfast is a convenient and appreciated amenity that complements the clean rooms and consistent guest services.
Regular visitors to the hotel note their satisfaction, indicating that their expectations are met consistently across visits. For those passing through on their travels, whether heading to Virginia or Georgia, the breakfast offerings at the Holiday Inn Express Gaffney not only hit the spot but serve as a reliable, pleasant start to the day.
Cleanliness
Holiday Inn Express in Gaffney by IHG consistently impresses guests with its high standards of cleanliness and comfort. Visitors frequently commend the hotel for its spotless rooms and facilities, which contribute to a welcoming and serene atmosphere. The beds are often noted for providing a restful sleep, enhancing the overall travel experience. Guests highlight the modern amenities, such as walk-in showers in well-maintained bathrooms, and appreciate the hotel's strict no-smoking policy, ensuring fresh, clean air throughout the property. The staff receives praise for their exceptional friendliness and professionalism, with particular mention of the superior performance of the cleaning staff, notably Bernadette. Furthermore, the hotel's ideal location near the freeway and shopping outlets adds convenience to its appeal. Despite occasional concerns about customer service from the housekeeping team, the hotel maintains a reputation for exceeding expectations, making it a recommended choice for travelers seeking cleanliness, comfort, and affordability during their stay.
Staff
Holiday Inn Express - Gaffney by IHG appears to be well-regarded for its exceptional staff, who consistently demonstrate friendliness and professionalism. Guests frequently highlight the courteous and helpful nature of the hotel team, from reception to housekeeping. Many visitors have appreciated the efforts made by staff members to ensure a pleasant experience, such as accommodating specific requests and going above and beyond to make special occasions memorable. Some travelers have commended the staff for their quick and reliable shuttle service, emphasizing their readiness to assist even during late hours. Although one guest encountered an issue with room availability, the overall impression is one of outstanding customer service and a welcoming atmosphere, leaving guests grateful for the positive interactions and support received during their stay.
Yes, Holiday Inn Express - Gaffney by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express - Gaffney by IHG.
No, Holiday Inn Express - Gaffney by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express - Gaffney by IHG.
Yes, Holiday Inn Express - Gaffney by IHG has a gym.