Gabala Garden Hotel
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Summary of reviewsGabala Garden Hotel has earned high praise for its exceptional location, offering tranquil, scenic surroundings with stunning views of the Caucasus mountains. Guests appreciate its strategic placement near the city center, essential services and popular activities like the telefrik, all while maintaining a peaceful environment. Its beautiful gardens, indoor and outdoor pools and large, airy rooms further enhance the luxurious and comfortable stay.
The breakfast buffet stands out with an "amazing" assortment of delicious dishes, including vegetarian options, live cooking stations and generous portions, all served in a picturesque setting with diligent service. Dinner experiences vary with many guests finding the quality and variety of food satisfactory, though some have noted issues with specific dishes and service inconsistencies.
Rooms are spacious and comfortable, offering impressive views and generally good cleanliness. However, there are occasional complaints about dated furniture, maintenance issues and discomfort. The hotel maintains a generally clean and neat environment, though some guests have experienced lapses in consistency, particularly in room and bathroom cleanliness.
Staff interactions receive mixed reviews; many guests find the staff cooperative, friendly and attentive with special mentions for helpful individuals. Nevertheless, there are reports of unprofessionalism and communication difficulties from some staff members, affecting the overall guest experience.
Wi-Fi services at the hotel present challenges with frequent reports of weak or unreliable connections, particularly on higher floors. Guests find the spa to be a well-maintained facility offering quality services like sauna and massages, though there are some critiques about specific issues and the costs associated.
The gym is noted for its cleanliness and maintenance, though some equipment improvements are suggested. The hotel's pool areas, especially the indoor pool, are highly praised for their cleanliness, size and comfortable amenities, contributing significantly to the guest experience.
Gabala Garden Hotel is also recognized as a family-friendly environment, offering spacious accommodations and a variety of activities for children, making it a popular choice for family vacations. However, feedback on the beds is mixed with some guests finding them clean and comfortable, while others report issues like small size and discomfort.
While the hotel is admired for its beautiful ambiance and luxurious features, some guests feel it falls short of five-star expectations, particularly regarding room updates and facility standards. Despite some areas needing improvement, Gabala Garden Hotel is frequently recommended for its overall serene and luxurious experience, especially for families seeking a memorable retreat.
Categories
The breakfast buffet stands out with an "amazing" assortment of delicious dishes, including vegetarian options, live cooking stations and generous portions, all served in a picturesque setting with diligent service. Dinner experiences vary with many guests finding the quality and variety of food satisfactory, though some have noted issues with specific dishes and service inconsistencies.
Rooms are spacious and comfortable, offering impressive views and generally good cleanliness. However, there are occasional complaints about dated furniture, maintenance issues and discomfort. The hotel maintains a generally clean and neat environment, though some guests have experienced lapses in consistency, particularly in room and bathroom cleanliness.
Staff interactions receive mixed reviews; many guests find the staff cooperative, friendly and attentive with special mentions for helpful individuals. Nevertheless, there are reports of unprofessionalism and communication difficulties from some staff members, affecting the overall guest experience.
Wi-Fi services at the hotel present challenges with frequent reports of weak or unreliable connections, particularly on higher floors. Guests find the spa to be a well-maintained facility offering quality services like sauna and massages, though there are some critiques about specific issues and the costs associated.
The gym is noted for its cleanliness and maintenance, though some equipment improvements are suggested. The hotel's pool areas, especially the indoor pool, are highly praised for their cleanliness, size and comfortable amenities, contributing significantly to the guest experience.
Gabala Garden Hotel is also recognized as a family-friendly environment, offering spacious accommodations and a variety of activities for children, making it a popular choice for family vacations. However, feedback on the beds is mixed with some guests finding them clean and comfortable, while others report issues like small size and discomfort.
While the hotel is admired for its beautiful ambiance and luxurious features, some guests feel it falls short of five-star expectations, particularly regarding room updates and facility standards. Despite some areas needing improvement, Gabala Garden Hotel is frequently recommended for its overall serene and luxurious experience, especially for families seeking a memorable retreat.
Luxury Hotel
Known for its lush gardens and serene ambiance, this hotel offers a blend of comfort and natural beauty. It includes excellent dining options and recreational facilities, ideal for a peaceful retreat.
Hotel with Spa
The hotel features a fantastic SPA and great breakfast. Guests can unwind with a massage at the onsite spa or enjoy time in the garden and playground. It has an indoor and outdoor pool.
Family Friendly Hotel
This hotel excels at creating a family-friendly environment with a serene resort setting. It offers abundant activities and programs specifically for children, ensuring they are entertained. Spacious accommodations, including villas with multiple rooms, are available for larger families.
Hotel with Swimming Pool
Gabala Garden Hotel features both indoor and outdoor pools, offering guests a choice of swimming environments. It also provides a full-service spa, enhancing its appeal as a relaxing destination.
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
This hotel provides comfortable accommodations and essential amenities. Business travelers will appreciate the serene environment and attentive service.
Accessible Hotel
This hotel offers comprehensive accessibility, featuring entire units that are wheelchair accessible and located on the ground floor. It includes accessible bathrooms with grab bars near the toilet and provides elevator access throughout the property.
Hotel with Gym
Featuring an indoor pool, a spa center, and a well-equipped gym, this hotel offers various fitness and recreational options. Guests can enjoy a comprehensive wellness experience.
5-Star Hotel
Features well-maintained gardens, an indoor and outdoor pool, and comfortable rooms. Known for its excellent service and relaxing atmosphere, it's ideal for families and couples.
Hotel with Indoor Pool
This hotel includes an indoor pool among its facilities. The indoor swimming pool is a popular amenity, available with a spa center, gym, steam room, and a children's pool.
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Gabala Garden Hotel is frequently praised for its exceptional location, providing guests with tranquility and proximity to nature. Highlights include stunning views of the Caucasus mountain range and the hotel's serene surroundings, which are even more beautiful in winter. Many visitors appreciate the excellent views from the spacious rooms, garden vistas and the relaxing atmosphere.
The hotel's placement is also noted for being strategic, as it's close to the city center, yet maintains a peaceful, secluded vibe. Despite being somewhat away from the busiest parts of the city, it’s conveniently located near essential services like supermarkets and taxis and is just a short distance from popular activities such as the telefrik.
The calming environment and beautiful scenery surrounding the property make it an ideal retreat for those looking to escape city noise. Additionally, the presence of gardens, indoor and outdoor pools and large, airy rooms enhance the overall experience, making it a comfortable and luxurious stay for guests.
While some mention a lack of nearby walking destinations, the overall consensus is that the hotel's location strikes a fine balance between accessibility and serene enjoyment of natural beauty.
The breakfast at Gabala Garden Hotel has garnered predominantly positive feedback from guests, applauded for its diverse and delicious spread. Visitors frequently describe the buffet as "amazing," with many highlighting the generous portions and the inclusion of vegetarian options. The varied menu caters to different tastes, featuring live cooking stations and a rich assortment of dishes that ensure a satisfying experience for all palates. While some guests hoped for more variety or additional culinary expertise, particularly in Indian cuisine, the overall sentiment remains favorable.
The breakfast service itself has been praised for being excellent, although some reviews mention that it can get crowded, requiring guests to wait in line for seating. Despite this, the staff's efforts to accommodate and serve guests are often recognized positively. The breakfast setting, coupled with the scenic room views, creates a pleasant dining atmosphere.
A few comments noted that the breakfast did not meet five-star standards, pointed out a lack of fresh fruits and mentioned that some offerings could be healthier. However, these critiques were in the minority with most guests expressing high satisfaction with the quality and variety of the breakfast options available.
In summary, the breakfast at Gabala Garden Hotel is generally seen as a highlight of the stay, offering a broad selection of tasty and well-prepared dishes, served in a picturesque environment with attentive service.
Gabala Garden Hotel's dinner experience receives mixed reviews from guests, largely dependent on the specific aspect of the dining experience. On the positive side, the restaurant is frequently described as top-notch and beautiful, offering an excellent evening meal with good quality food and a fair variety of choices, all at reasonable prices. Many guests praised the food as up to the mark with some calling it exceptional.
However, several guests criticized the food, labelling it as not tasty, awful or not up to the required level. There were instances of specific complaints eg., dry overcooked beef tenderloin, a chicken salad lacking mayonnaise and cold, stale cheeseburgers. Additionally, there were concerns about the room dining service, despite some describing it as excellent.
Service quality within the restaurant also sees variation; while some staff were deemed awesome and always providing better service, others were called the worst with at least one complaint about the restaurant’s policy to only allow seating and drink orders if food is also ordered. Nonetheless, the experience is slightly mitigated by the presence of live music, which adds to the overall ambiance.
Gabala Garden Hotel offers a mixed experience when it comes to its rooms. On the positive side, guests consistently note the spaciousness of the rooms, often describing them as huge and comfortable. Many room views are full and sweeping with particular praise for mountain and forest vistas. The villas are frequently highlighted as beautiful and luxurious, adding an element of countryside charm. Cleanliness also seems to be generally maintained with several reviews mentioning neat and well-maintained accommodations.
However, there are several areas where the hotel falls short. Some guests have encountered issues with room cleanliness and maintenance, pointing out stains on carpets and furniture that need replacement. Additionally, dated or old furniture is a common complaint. Comfort is occasionally an issue with a few noting uncomfortable beds and the need for renovations. Some rooms suffer from poor ventilation, water leaks, unpleasant odors from the bathrooms and insufficient soundproofing.
Despite these issues, many reviews still find the rooms to be good overall, particularly highlighting the spaciousness and comfort. Room service and amenities also receive positive mentions, although some guests noted delays.
In summary, while the rooms at Gabala Garden Hotel have their drawbacks, they are generally spacious, comfortable and offer stunning views, making them a notable feature of the hotel.
At Gabala Garden Hotel, guest reviews about the beds reveal a mixed experience. On a positive note, several guests found the beds to be clean and comfortable with some specifically highlighting the beds as comfortable. However, there are numerous concerns that need attention. Many guests reported the beds to be small and uncomfortable with some mentioning that the mattresses and pillows require improvement. Issues such as noisy beds, old and worn-out bed conditions and sagging on one side of the bed also surfaced. Additionally, some noted that the extra beds provided were subpar. Overall, while a segment of guests had a satisfactory experience regarding the beds, there is substantial feedback suggesting the need for upgrades and better maintenance to ensure a more consistent level of comfort.
Gabala Garden Hotel has garnered a range of reviews regarding its cleanliness. On the positive side, many guests have highlighted that the rooms are clean and well-maintained. The hotel itself is frequently described as very neat, clean and beautiful with comfortable accommodations. Facilities such as the spa, kitchen, outdoor swimming pool and beddings are noted for their cleanliness. The daily room cleanliness is appreciated with regular cleaning maintaining a fresh environment. Guests also praise the beautiful and tidy property, which boasts great amenities and stunning views.
However, there are mentions of disorganization and inconsistency in cleanliness standards with some guests finding the cleanliness of the rooms and bathrooms below expectations, especially for a 5-star establishment. Instances of dirty rooms, stained carpets and untidy service have been reported. Despite these issues, the positive comments about the clean and attractive facilities suggest that guests generally enjoy their stay at the hotel.
The staff at Gabala Garden Hotel has received a mix of feedback from guests. Many guests praised the staff for being cooperative, friendly, polite and helpful. Positive remarks included mentions of staff members being joyful, smiling and particularly attentive. Guests appreciated the hotel's friendly and responsive staff, noting exceptional service from individuals like the hotel manager and specific receptionists such as Rashid and Ms. Ulker. The reception team, especially Mahmoud and Ismael Kardah Xirdaxanim, were frequently praised for their helpful and quick responses, offering efficient check-outs and room upgrades.
However, some reviews highlighted issues with the reception staff, citing rude behavior, lack of flexibility and unprofessionalism. Negative feedback pointed out occurrences of unhelpful and inattentive service from certain staff members, including instances where the reception staff did not smile or failed to carry guests' luggage. Communication difficulties were also mentioned, particularly regarding the staff's proficiency in English.
Overall, while the hotel benefits from a largely friendly and helpful team, there are inconsistencies in staff behavior and service quality that could affect the guest experience.
Gabala Garden Hotel has received mixed feedback regarding its Wi-Fi services. Some guests praised the internet, noting it was good and functions were restored promptly when issues arose. However, many reviews highlight difficulties with the Wi-Fi, including weak or non-existent connections, particularly on the 4th floor. Guests shared that stable connections were sometimes hard to come by and described the internet service as poor or ineffective overall. Nevertheless, a few mentions of functional internet for children's activities suggest sporadic reliability.
The Gabala Garden Hotel's spa has received varied feedback from guests with a majority leaning towards positive aspects of the facility. Many guests have appreciated the clean and well-maintained spa services, highlighting a good, warm pool and high-level spa services. The sauna and massage services also received commendations for their quality with massage therapists being particularly respectful towards guests.
The spa center, alongside the children's entertainment hall and pool, added value to the overall experience at the hotel. Notably, the spa is open until 23:00, providing ample time for relaxation. However, certain critiques emerged regarding specific elements such as non-operational saunas, cleanliness issues and notably, the expensiveness of facilities like the jacuzzi.
Some guests indicated that the service in the bathhouse was lacking with delays causing dissatisfaction. Despite this, the general consensus points towards an overall positive impression of the spa with luxury services and facilities that cater well to relaxation and wellness needs.
Gabala Garden Hotel offers a gym that is generally appreciated by guests for its cleanliness and good maintenance. The gym is complemented by other wellness facilities, including a swimming pool, sports clubs and a sauna, which are positively highlighted. Despite these advantages, some guests have noted that the gym equipment, particularly the bicycles, could benefit from improvements. Nonetheless, the gym remains a favorable feature of the hotel, contributing to a well-rounded fitness and recreational experience.
Visitors to the Gabala Garden Hotel consistently praise its swimming pool facilities, emphasizing their indoor availability which makes them inviting even in cooler weather. The indoor pool, in particular, garners positive feedback for its cleanliness, spaciousness and comfortable poolside seating. Guests find the pool to be one of the hotel's standout features, highlighting its convenience and extended hours, remaining open until 11 pm. Additionally, the hotel accommodates women with designated swim times, offering a thoughtful touch for privacy. While the pool is not heated, its large size and comfort level still leave a lasting impression. Overall, the pool areas enhance the hotel experience, adding significant value to the stay at this centrally located hotel.
Gabala Garden Hotel excels at creating a family-friendly environment, making it an ideal destination for those traveling with children. The property boasts a serene and beautiful resort setting, perfect for a calm family retreat without any disturbances. Guests have consistently highlighted the abundance of activities and programs specially catered to children, ensuring that the young ones are always entertained. Spacious accommodations, including villas with two rooms and living areas, comfortably fit larger families. The hotel's rooms are not only spacious but also offer beautiful views of nature, enhancing the overall experience.
Families particularly appreciate the service, frequently describing it as family-friendly and comfortable. Many guests have expressed their intention to return, impressed by how suitable the resort is for both relaxation and family activities. With a strong focus on creating enjoyable stays for families, Gabala Garden Hotel is frequently recommended for memorable family vacations.
Gabala Garden Hotel receives mixed feedback regarding its five-star status. Many guests praise it as a beautiful hotel that well deserves its five-star rating, remarking on its high standard. However, some reviews indicate that the hotel doesn't fully meet five-star expectations, particularly in terms of cleanliness and facility standards. Several guests feel that the rooms and facilities do not align with what one would anticipate from a five-star establishment, suggesting room for improvement. Despite these criticisms, the ambiance and aesthetic of the hotel continue to impress, earning it commendation from numerous visitors.
The Gabala Garden Hotel has been frequently described by guests as offering a luxurious experience, characterized by its beautiful and opulent surroundings. Visitors have consistently highlighted the high level of service provided, contributing to an overall sense of luxury. The hotel's impressive ambiance and exceptional hospitality often leave a memorable impression, sometimes described as unexpectable wow. However, some guests have noted that the pricing can be excessive, leading to a perception that the stay might be overpriced and not entirely worth the expense for everyone. Despite these concerns, the consensus points towards a splendid and lavish stay.
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Location
The hotel's placement is also noted for being strategic, as it's close to the city center, yet maintains a peaceful, secluded vibe. Despite being somewhat away from the busiest parts of the city, it’s conveniently located near essential services like supermarkets and taxis and is just a short distance from popular activities such as the telefrik.
The calming environment and beautiful scenery surrounding the property make it an ideal retreat for those looking to escape city noise. Additionally, the presence of gardens, indoor and outdoor pools and large, airy rooms enhance the overall experience, making it a comfortable and luxurious stay for guests.
While some mention a lack of nearby walking destinations, the overall consensus is that the hotel's location strikes a fine balance between accessibility and serene enjoyment of natural beauty.
Breakfast
The breakfast service itself has been praised for being excellent, although some reviews mention that it can get crowded, requiring guests to wait in line for seating. Despite this, the staff's efforts to accommodate and serve guests are often recognized positively. The breakfast setting, coupled with the scenic room views, creates a pleasant dining atmosphere.
A few comments noted that the breakfast did not meet five-star standards, pointed out a lack of fresh fruits and mentioned that some offerings could be healthier. However, these critiques were in the minority with most guests expressing high satisfaction with the quality and variety of the breakfast options available.
In summary, the breakfast at Gabala Garden Hotel is generally seen as a highlight of the stay, offering a broad selection of tasty and well-prepared dishes, served in a picturesque environment with attentive service.
Dinner
However, several guests criticized the food, labelling it as not tasty, awful or not up to the required level. There were instances of specific complaints eg., dry overcooked beef tenderloin, a chicken salad lacking mayonnaise and cold, stale cheeseburgers. Additionally, there were concerns about the room dining service, despite some describing it as excellent.
Service quality within the restaurant also sees variation; while some staff were deemed awesome and always providing better service, others were called the worst with at least one complaint about the restaurant’s policy to only allow seating and drink orders if food is also ordered. Nonetheless, the experience is slightly mitigated by the presence of live music, which adds to the overall ambiance.
Rooms
However, there are several areas where the hotel falls short. Some guests have encountered issues with room cleanliness and maintenance, pointing out stains on carpets and furniture that need replacement. Additionally, dated or old furniture is a common complaint. Comfort is occasionally an issue with a few noting uncomfortable beds and the need for renovations. Some rooms suffer from poor ventilation, water leaks, unpleasant odors from the bathrooms and insufficient soundproofing.
Despite these issues, many reviews still find the rooms to be good overall, particularly highlighting the spaciousness and comfort. Room service and amenities also receive positive mentions, although some guests noted delays.
In summary, while the rooms at Gabala Garden Hotel have their drawbacks, they are generally spacious, comfortable and offer stunning views, making them a notable feature of the hotel.
Beds
Cleanliness
However, there are mentions of disorganization and inconsistency in cleanliness standards with some guests finding the cleanliness of the rooms and bathrooms below expectations, especially for a 5-star establishment. Instances of dirty rooms, stained carpets and untidy service have been reported. Despite these issues, the positive comments about the clean and attractive facilities suggest that guests generally enjoy their stay at the hotel.
Staff
However, some reviews highlighted issues with the reception staff, citing rude behavior, lack of flexibility and unprofessionalism. Negative feedback pointed out occurrences of unhelpful and inattentive service from certain staff members, including instances where the reception staff did not smile or failed to carry guests' luggage. Communication difficulties were also mentioned, particularly regarding the staff's proficiency in English.
Overall, while the hotel benefits from a largely friendly and helpful team, there are inconsistencies in staff behavior and service quality that could affect the guest experience.
Wi-Fi
Spa
The spa center, alongside the children's entertainment hall and pool, added value to the overall experience at the hotel. Notably, the spa is open until 23:00, providing ample time for relaxation. However, certain critiques emerged regarding specific elements such as non-operational saunas, cleanliness issues and notably, the expensiveness of facilities like the jacuzzi.
Some guests indicated that the service in the bathhouse was lacking with delays causing dissatisfaction. Despite this, the general consensus points towards an overall positive impression of the spa with luxury services and facilities that cater well to relaxation and wellness needs.
Gym
Pool
Family
Families particularly appreciate the service, frequently describing it as family-friendly and comfortable. Many guests have expressed their intention to return, impressed by how suitable the resort is for both relaxation and family activities. With a strong focus on creating enjoyable stays for families, Gabala Garden Hotel is frequently recommended for memorable family vacations.
5 Star
Luxury
Yes, Gabala Garden Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Gabala Garden Hotel.
No, Gabala Garden Hotel doesn't allow dogs.
Yes, parking facilities are available at Gabala Garden Hotel.
Yes, Gabala Garden Hotel has a gym.
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