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TURIM Santa Maria Hotel

Funchal , 24 Rua João De Deus (Show on Map)

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Summary of reviewsThe TURIM Santa Maria Hotel in Funchal enjoys an enviable reputation, particularly for its prime location. Centrally situated, it offers effortless access to significant city attractions such as the old town, marina and a variety of dining and shopping venues. Guests also appreciate its proximity to public transportation and airport connectivity, making it an excellent choice for both leisure and business travelers. Despite its centrality, the hotel manages to maintain a quiet ambiance, which guests find ideal for relaxation after a busy day exploring the city.

Guests have consistently praised the breakfast for its variety, freshness and quality, noting the extensive selection of fruits, pastries, hot dishes and drinks. A few minor drawbacks such as the repetitive menu for longer stays and the basement location lacking natural light were mentioned, but overall the breakfast is considered exceptional. The friendly staff further enhance the dining experience, ensuring a positive start to the day.

Dinner reviews are more mixed with many guests enjoying the well-presented three-course meals. While some appreciate the fixed menu's value, others find it limiting and repetitive, particularly over extended stays. The rooftop bar offers a pleasant dining experience with city views, contrasting with the less inviting basement restaurant. Overall, while some areas need improvement, the positive feedback highlights a generally satisfying dining experience.

When it comes to accommodations, the hotel excels with modern, spacious rooms that are consistently praised for their cleanliness, comfort and inviting atmosphere. Balconies with scenic views, daily housekeeping and practical amenities like room safes contribute to a high level of guest satisfaction. Minor issues such as occasional noise and the absence of coffee machines are noted but do not significantly detract from the overall positive experience.

Cleanliness is a hallmark of the TURIM Santa Maria Hotel with guests frequently commenting on the impeccable maintenance of both rooms and public areas. The staff's dedication to hygiene and cleanliness standards is highly appreciated, adding to the overall comfort and appeal of the hotel.

The staff at the hotel are often described as friendly, attentive and professional, contributing significantly to the welcoming atmosphere. They are known for their helpfulness and efficient service, which spans from the reception to housekeeping and dining staff. Personal touches and individual commendations of staff members underscore the exceptional service experienced by guests.

While the Wi-Fi service receives mixed reviews with frequent complaints about weak and unreliable connections in the rooms, it is generally better in public areas. This inconsistency has been a point of frustration for some guests, although the staff's responsiveness in addressing these issues is noted.

Parking presents another area of challenge with limited on-site spaces and a daily fee of 15€. Guests have found the situation stressful, especially during peak times and suggest that this aspect could be improved to better meet guest needs.

The hotel's beds are largely applauded for their comfort, contributing to a restful night's sleep. While some find the beds slightly on the harder side, the consensus is positive with many guests praising them as very comfortable and supportive.

Overall, the TURIM Santa Maria Hotel meets the expectations of a solid four-star property, offering excellent amenities, cleanliness and service. Though there are areas needing improvement, such as Wi-Fi consistency and parking, the hotel delivers good value and a comfortable, pleasant stay for both leisure and business travelers.
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Hotel with Swimming Pool

Ideally situated in Funchal, this hotel features an outdoor swimming pool. Guests particularly enjoy the rooftop pool and bar, which offer beautiful views.

Outdoor Pool

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Superior Double Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

Superior Twin Room Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Superior Double Room with Sea View This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.

Superior Twin Room with Sea View This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.

Deluxe Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 3 beds.

Deluxe Twin Room with Sea View This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 3 beds.

Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.

Twin Executive Sea View This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.

Superior Double Room with Side Sea View Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.

Superior Twin Room with Side Sea View Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.

Special Offer - Superior Double Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

Special Offer - Superior Twin Room Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Special Offer - Superior Double Room with Sea View This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.

Special Offer - Superior Twin Room with Sea View This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.

Special Offer - Deluxe Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.

Special Offer - Deluxe Twin Room with Sea View This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.

Special Offer - Suite This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 3 beds.

Special Offer - Executive Twin Room with Sea View This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.

Special Offer - Superior Double Room with Side Sea View Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 1 bed.

Special Offer - Superior Twin Room with Side Sea View Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.

About TURIM Santa Maria Hotel

License: 7232

Guest Reviews

Location

The TURIM Santa Maria Hotel boasts a superb location in the heart of Funchal, making it an ideal base for exploring the city. Guests frequently praise its central position, which provides easy walking access to Funchal's main attractions, including the old town, marina, cable car and a variety of restaurants and shops. The hotel's proximity to public transportation and the aerobus stop ensures effortless connectivity to the airport and other parts of Madeira.

Located in a quiet street, yet only a short stroll from the bustling city center, the hotel achieves a balance between convenience and tranquility. Guests appreciate the nearby access to the seafront promenade, historic sites and vibrant marketplaces. Many reviews highlight the advantageous positioning for both leisure and business travelers, noting its suitability for those who prefer to explore on foot.

Overall, the hotel's location is consistently described as perfect, whether guests are looking to enjoy the local sights, partake in dining options or simply soak in the charm of Funchal's city life. The centrality and accessibility have made it a favored choice among visitors aiming to experience everything the city has to offer.

Breakfast

The breakfast at TURIM Santa Maria Hotel is widely praised for its variety, freshness and overall quality. Guests consistently highlight the extensive selection of fruits, pastries, hot and cold dishes and drink options, ensuring there is something for every palate. The breakfast buffet is frequently replenished, maintaining a high standard throughout the service. Many reviews commend the friendly staff who contribute to a positive dining experience. The coffee, while mentioned by some as needing improvement, generally receives favorable feedback when freshly prepared options are available.

The breakfast ambiance is appreciated for its cleanliness and comfort, although some guests note that the basement location lacks natural light. While a few reviews suggest that the breakfast menu could benefit from more daily variation, especially for longer stays, the consensus is that the offerings are substantial and well-suited for starting the day. Specific items such as scrambled eggs, bacon and pastries receive particular mention for their taste and quality.

Despite some minor criticisms regarding repetitive items and an occasional slow replenishment of hot dishes, the overall sentiment is positive with many guests describing the breakfast as exceptional or fantastic. The breakfast experience at TURIM Santa Maria Hotel is a delightful part of staying at this well-regarded property, catering effectively to diverse tastes and preferences.

Dinner

Dinner at the TURIM Santa Maria Hotel received mixed feedback from guests. Many guests enjoyed the evening meals, praising them as delicious, well-presented and consisting of three courses. There were positive remarks about the variety and quality of food with some describing it as excellent and fantastic.

The hotel offers a fixed menu for dinner, often with a choice between two options – typically meat or fish. This setup, while appreciated by some, was also seen as limiting with several guests noting a lack of variety and repetitive dishes over time. The pre-paid half-board option was noted to be good value, though some found the menu uninspiring and lacking in classic or vegetarian options.

The dining experience was further enhanced by the pleasant ambiance of the rooftop bar, where guests could enjoy their meal with a view of the city, including fireworks on special occasions. This contrasted with the less favorable reviews of the basement restaurant’s atmosphere, which was described as gloomy and uninviting.

Overall, while there were some criticisms regarding variety and atmosphere, the positive feedback highlights a generally satisfying dining experience with well-prepared and tasty meals.

Rooms

Lodging at the TURIM Santa Maria Hotel promises a restful and comfortable experience with its modern, spacious rooms. Guests frequently highlight the ample size of the accommodations with many noting rooms that are large, airy and thoughtfully furnished. Each room boasts a clean and contemporary design that contributes to a pleasant and inviting atmosphere.

Many visitors have appreciated the practical amenities included, such as balconies offering beautiful views of the mountains, sea or cityscape. Rooms are expertly maintained and cleaned daily, ensuring a fresh and spotless environment throughout the stay. The beds are reported to be exceptionally comfortable, enhancing the overall restful experience.

The bathrooms also earn praise for their modern fixtures, spacious layout and excellent upkeep. Some guests particularly enjoyed the functionality of the amenities provided, such as room safes and well-equipped facilities.

Although there were occasional mentions of noise issues and some minor reinstatement shortcomings (like the unavailability of coffee machines or tea/coffee replenishments), these were outweighed by the general satisfaction with room quality and comfort.

In summary, the TURIM Santa Maria Hotel provides guests with clean, spacious and modern accommodations. The blend of comfort, excellent maintenance and picturesque views guarantees a relaxing and enjoyable stay in Funchal.

Beds

At the TURIM Santa Maria Hotel, the beds stand out for their overall comfort, garnering praise from guests for being exceptionally supportive and conducive to a good night's sleep. Many guests found the bedding to be of high quality with particularly soft pillows and sizable blankets adding to the comfort. The large beds, often described as very comfortable, ensure ample space for relaxation and the premium mattresses are appreciated for their back support and general comfort, especially among older visitors.

However, some guests noted that the beds tend to be on the harder side with a few mentioning that they were a bit hot or could be improved with softer options. Despite this, the consensus leans heavily towards the positive with numerous mentions of the beds being very comfy, super comfy and even described as the best ever by some.

The rooms themselves contribute to a pleasant stay, being spacious and clean with well-maintained beds that enhance the overall sleeping experience. Even though a few guests pointed out that the pillows could be more comfortable and some beds were too hard, the general sentiment suggests that the TURIM Santa Maria Hotel provides a restful and comfortable environment for its patrons.

Cleanliness

TURIM Santa Maria Hotel boasts an impressive reputation for cleanliness, consistently highlighted by its guests. The rooms are repeatedly described as very clean, spacious and well-maintained with daily housekeeping that ensures the highest standards of hygiene. The hotel's public areas, including the pool area, are kept spotless, reflecting the exquisite cleanliness that permeates throughout the establishment.

Visitors also appreciate the comfortable and modern accommodations, which are emphasized as both clean and welcoming. The hotel's meticulous attention to detail in maintaining the rooms’ tidiness, from clean linens and towels to replenished toiletries, consistently impresses guests.

The hotel's cleanliness extends beyond the rooms to the entire property, earning praises for its overall upkeep and pristine condition. The attentive staff contribute significantly to this, being described as friendly, helpful and conscientious in maintaining high cleanliness standards.

In essence, TURIM Santa Maria Hotel delivers an exceptional level of cleanliness and comfort, making it a highly recommended choice for travelers who prioritize hygiene and well-kept accommodations.

Staff

The staff at the TURIM Santa Maria Hotel consistently receive high praise from guests. They are frequently described as extremely friendly, attentive and helpful, ensuring a welcoming atmosphere from check-in to check-out. Numerous reviews highlight the professional demeanor of the employees, noting their efficiency and willingness to go above and beyond to fulfill any requests.

Reception staff, in particular, are often commended for their warm greetings, multilingual abilities and knowledgeable advice about the local area. Specific mentions of individuals, such as Luis and Pedro, underscore personal touches that enhance the guest experience.

Moreover, guests appreciate the polite and considerate nature of all staff members, from the receptionists to the housekeeping and waitstaff, who work diligently to ensure a pleasant stay. Discretion and professionalism are also notable attributes with the staff maintaining a balance between being engaging and respectful of guests' privacy. Despite a few comments about some male staff members, the overwhelming sentiment is one of exceptional service and friendliness.

Overall, the staff at TURIM Santa Maria Hotel contribute significantly to the positive experiences of their guests, solidifying their reputation for outstanding service and hospitality in the travel community.

Wi-Fi

Guests at the TURIM Santa Maria Hotel have had varied experiences with the Wi-Fi service. Some highlighted that the Wi-Fi is perfect in certain areas, connecting automatically and being sufficient for work. The Wi-Fi was also described as fast and stable by a few visitors. However, a predominant sentiment among guests is that the Wi-Fi signal struggles in the hotel rooms – with many noting weak, slow and sporadic connections. This inconsistency led to experiences where the internet was practically non-existent or unusable in some instances. Several guests found the Wi-Fi frustratingly unreliable, frequently dropping or requiring repeated logins. Despite these challenges, it was mentioned that the hotel staff was helpful in addressing these issues, although improvements are needed for a more consistent and robust Wi-Fi experience throughout the property.

Parking

The parking situation at TURIM Santa Maria Hotel has garnered mixed reviews from guests. Many highlight the limited availability of on-site parking spaces, which can lead to difficulty finding a spot, especially during peak times. The hotel charges 15€ per day for parking, a fee that some guests find expensive. While the hotel does offer parking recommendations and helpful tips for cheaper alternatives, such as a nearby municipal parking lot costing about 4.50€ per day, the lack of direct access from parking to the hotel adds to the inconvenience.

Several guests noted that parking is not guaranteed even with reservations and some encountered issues with fully occupied spots upon arrival. The nearby public parking garage and street parking options provide some relief, yet the experience remains stressful for many. Due to ongoing roadworks and general congestion, finding a parking space in close proximity to the hotel can be challenging.

Despite these hurdles, a handful of reviewers appreciated the hotel staff's advice on parking solutions, which alleviated some of the parking-related stress. However, the consensus remains that parking at TURIM Santa Maria Hotel is an area needing improvement with a call for more accessible and affordable options for guests.

4 Star

TURIM Santa Maria Hotel embodies the essence of a solid four-star experience, well-aligned with expectations for its category. Guests consistently commend its excellent amenities and great facilities, including a pool with a lounge area, that enhance the convenience and enjoyment of their stay. The hotel stands out for its modern and stylish design, consistent cleanliness and well-kept conditions, reflecting its relatively recent 2019 opening.

The staff consistently receive praise for being lovely and welcoming, contributing to a very good and pleasant experience overall. The rooms are modernly furnished and offer great comfort with the location being another strong point, providing good value for money.

While the hotel generally meets four-star standards, there are a few aspects that fall short according to some guests. Breakfast receives mixed reviews with some noting that coffee, tea and fruit juices could be of higher quality. The lack of parking, slippers and bathrobes is also mentioned as an area for improvement, which some find unusual for a hotel of this standard.

Despite these minor drawbacks, guests generally feel that the hotel lives up to its four-star rating, offering a fresh and current design, appropriate amenities and an overall sense of good value.

Business

Located in a prime spot, TURIM Santa Maria Hotel is ideal for business travelers. The hotel's advantageous location makes it easy to access the city center and nearby bus stops, facilitating convenient transportation. Guests have highlighted its suitability for business trips, stating it offers good amenities tailored for working needs. The facilities provided are noted to be particularly useful, making it a good choice for those on business stays. This hotel successfully caters to the requirements of professionals, ensuring a comfortable and productive visit.

Accessible

The TURIM Santa Maria Hotel is highly praised for its accessible location, making it an ideal choice for travelers wanting to explore Funchal. Guests consistently highlight the hotel's proximity to the city center and various attractions. Whether you're looking to stroll to the nearby old areas, visit the bustling shopping districts or enjoy the scenic sea front, everything is conveniently close by and within walking distance. Accessibility from the airport via bus transfer is excellent with only a brief two-minute walk required. Additionally, the hotel is well connected to public transportation, making trips to places like Monte straightforward. Overall, the hotel's central and accessible setting makes it a favorable option for those seeking ease of movement and close proximity to Funchal's key sites.

Luxury

The TURIM Santa Maria Hotel offers an impressive level of luxury and modernity, characterized by its elegant aesthetic and high-quality features. Guests consistently highlight the hotel's modern design with numerous mentions of its clean and comfortable rooms and very modern, spacious bathrooms. The hotel’s luxurious feel is further accentuated by its large, well-appointed rooms and the luxurious ambiance throughout the property. The rooftop pool adds to the overall sense of luxury, making it a standout feature. Described as an excellent four-star hotel, it combines sophistication with comfort to ensure a memorable stay.

Romantic

TURIM Santa Maria Hotel offers an ideal setting for a romantic getaway with its breathtaking views and intimate atmosphere. Guests frequently praised the beautiful and varied scenery from their rooms, including vistas of the sea, city and mountains. The hotel's rooftop bar is a standout feature, providing an amazing 360-degree view that encompasses the rooftops of Funchal, the harbor and the sea. It's a perfect spot to enjoy live music and a sunset view, creating a memorable backdrop for couples.

The terrace on the roof is another romantic highlight, inviting guests to relax and take in the serene views. Additionally, the hotel's thoughtful touches, such as free champagne on birthdays and staff's affection in celebrating special occasions, add to the romantic experience. Dinner on the terrace comes highly recommended for its wonderful views and intimate setting. Overall, the hotel’s combination of incredible views and attentive service makes it a fantastic choice for couples looking to escape and enjoy a romantic retreat.

Yes, TURIM Santa Maria Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at TURIM Santa Maria Hotel.

No, TURIM Santa Maria Hotel doesn't allow dogs.

Yes, parking facilities are available at TURIM Santa Maria Hotel.

No, TURIM Santa Maria Hotel doesn't have a gym.

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