Hotel Monte Carlo
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Summary of reviewsHotel Monte Carlo holds a unique charm with its prime location in Funchal, offering breathtaking views of the city and ocean from its elevated position. This secluded yet accessible spot provides an ideal balance between tranquility and proximity to the lively town center, museums, historic sites and the seafront. Despite the slightly challenging steep access and limited nearby parking, the hotel’s location is frequently praised for its strategic convenience.
The breakfast experience at Hotel Monte Carlo has its highs and lows. Positive feedback appreciates the fresh and varied options, such as ham, cheese, eggs, fruit and a satisfying buffet, enhanced by the stunning terrace views. However, there are notable calls for improvement in the variety and quality of breakfast offerings, especially for vegetarians and vegans. Consistent issues like improperly washed cutlery and minimal selections highlight areas needing attention.
Dinner at the hotel generally receives favorable reviews with guests enjoying the quality and taste of the food, enhanced by live music and themed evenings that create a delightful dining atmosphere. Despite some frustrations with the restaurant's inconsistent operating days and occasional food quality issues, the friendly staff and panoramic terrace views contribute positively to the dining experience.
The rooms are characterized by their spaciousness and classic decor, offering beautiful views that many guests find appealing. However, there are significant mentions of outdated furniture, peeling windows, old plumbing and various maintenance issues that detract from the overall experience. For those prioritizing charm and scenery over modern amenities, the rooms can still be a comfortable choice.
Cleanliness is a mixed bag at Hotel Monte Carlo. While some guests find the rooms and common areas clean and well-maintained, many report issues like moldy walls, rusty bathtubs, dirty carpets and unpleasant odors, particularly in the bathrooms. These recurring cleanliness problems significantly impact guest satisfaction.
The staff at Hotel Monte Carlo consistently receive high marks for their friendliness, warmth and helpfulness. Individuals such as Harry and Pedro are often mentioned for their exceptional service, contributing to the welcoming and home-like environment. While there are occasional mentions of less favorable staff interactions, the general sentiment is that the hotel's staff significantly enhance the guest experience.
WiFi at the hotel poses a challenge with most guests noting the lack of connection in rooms, limiting access to common areas like the lobby. The weak signal and frequent dropouts result in widespread dissatisfaction with the hotel's internet service.
The rooftop pool is appreciated for its stunning views and serene atmosphere, despite its small size. However, cleanliness issues, insufficient pool furniture and restricted access hours are common complaints that need addressing to improve the overall guest experience.
Hotel Monte Carlo exudes a family-friendly atmosphere, making it a great option for families and small groups. The charming ambiance and warm staff create a welcoming environment, although the historic nature of the building might not be ideal for those with reduced mobility.
The beds receive varied feedback with some guests finding them uncomfortable due to sagging mattresses and thin pillows, while others appreciate the spaciousness and cleanliness. An update in bedding quality could enhance guest comfort.
While Hotel Monte Carlo offers an attractive vintage charm and fair price-performance ratio, it falls short of typical three-star hotel expectations. The facilities and services need significant upgrades to meet standard ratings, although the hotel’s character and ambiance continue to appeal to those who appreciate a retro aesthetic.
Categories
The breakfast experience at Hotel Monte Carlo has its highs and lows. Positive feedback appreciates the fresh and varied options, such as ham, cheese, eggs, fruit and a satisfying buffet, enhanced by the stunning terrace views. However, there are notable calls for improvement in the variety and quality of breakfast offerings, especially for vegetarians and vegans. Consistent issues like improperly washed cutlery and minimal selections highlight areas needing attention.
Dinner at the hotel generally receives favorable reviews with guests enjoying the quality and taste of the food, enhanced by live music and themed evenings that create a delightful dining atmosphere. Despite some frustrations with the restaurant's inconsistent operating days and occasional food quality issues, the friendly staff and panoramic terrace views contribute positively to the dining experience.
The rooms are characterized by their spaciousness and classic decor, offering beautiful views that many guests find appealing. However, there are significant mentions of outdated furniture, peeling windows, old plumbing and various maintenance issues that detract from the overall experience. For those prioritizing charm and scenery over modern amenities, the rooms can still be a comfortable choice.
Cleanliness is a mixed bag at Hotel Monte Carlo. While some guests find the rooms and common areas clean and well-maintained, many report issues like moldy walls, rusty bathtubs, dirty carpets and unpleasant odors, particularly in the bathrooms. These recurring cleanliness problems significantly impact guest satisfaction.
The staff at Hotel Monte Carlo consistently receive high marks for their friendliness, warmth and helpfulness. Individuals such as Harry and Pedro are often mentioned for their exceptional service, contributing to the welcoming and home-like environment. While there are occasional mentions of less favorable staff interactions, the general sentiment is that the hotel's staff significantly enhance the guest experience.
WiFi at the hotel poses a challenge with most guests noting the lack of connection in rooms, limiting access to common areas like the lobby. The weak signal and frequent dropouts result in widespread dissatisfaction with the hotel's internet service.
The rooftop pool is appreciated for its stunning views and serene atmosphere, despite its small size. However, cleanliness issues, insufficient pool furniture and restricted access hours are common complaints that need addressing to improve the overall guest experience.
Hotel Monte Carlo exudes a family-friendly atmosphere, making it a great option for families and small groups. The charming ambiance and warm staff create a welcoming environment, although the historic nature of the building might not be ideal for those with reduced mobility.
The beds receive varied feedback with some guests finding them uncomfortable due to sagging mattresses and thin pillows, while others appreciate the spaciousness and cleanliness. An update in bedding quality could enhance guest comfort.
While Hotel Monte Carlo offers an attractive vintage charm and fair price-performance ratio, it falls short of typical three-star hotel expectations. The facilities and services need significant upgrades to meet standard ratings, although the hotel’s character and ambiance continue to appeal to those who appreciate a retro aesthetic.
3-Star Hotel
Hotel Monte Carlo offers a prime setting and features a swimming pool. This Funchal hotel has an à la carte restaurant and comfortable accommodations.
Historic Hotel
Family Friendly Hotel
Hotel with Swimming Pool
Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
About Hotel Monte Carlo
License: 7263/RNET
Guest Reviews
Location
The proximity to the center ensures easy access to the vibrant life of Funchal, allowing guests to explore the town on foot. However, the steep access to the hotel might pose a slight challenge for some, especially when returning from the city's downslope. Parking nearby can also be difficult.
Despite a few mentions of the hotel being somewhat outdated, the accommodation boasts a charming atmosphere with features such as a cool bar, a cozy library and a spacious terrace, all complementing the stunning panoramic views. The friendly staff adds to the welcoming environment, making it feel like a home away from home.
In summary, the location of Hotel Monte Carlo is frequently praised for its strategic and practical positioning, optimizing both the stunning vistas and ease of access to Funchal's central attractions.
Breakfast
However, several reviews pointed out that the breakfast could use considerable improvement in terms of variety and quality. Common criticisms included the limited selection, particularly for vegans and vegetarians with many reviews noting a lack of fruits and variety. Guests mentioned the breakfast was often repetitive, minimal and not up to standard for a 3-star hotel. Specific complaints also noted issues such as improperly washed cutlery, food not being replenished in a timely manner and a disappointing quality of items like coffee and bread.
Overall, while there are positive aspects to the breakfast at Hotel Monte Carlo, there is a consistent call for improvement in variety, freshness and overall quality to better meet guest expectations.
Dinner
While the bar remains open late, the restaurant's inconsistent operating days were a source of frustration for some, leading to the need for last-minute dinner plans outside the hotel. Despite this, the option to have dinner on-site was appreciated by many. The themed evenings, complete with candlelit settings and the occasional performance of Edith Piaf songs, added a charming touch to the dining ambiance.
The staff received commendations for their friendliness, contributing positively to the overall dining experience. However, there were some notable disappointments, such as occasional quality issues with food and miscommunications about restaurant availability. Additionally, aspects like the lack of variety in the breakfast buffet and the simplicity of the offered drinks did not go unnoticed.
In summary, while the dining experience at Hotel Monte Carlo has areas for improvement, particularly in terms of restaurant availability and food consistency, the positive aspects, including the ambiance, friendly service and good meal quality, make it a worthwhile option for many guests.
Rooms
Beds
A segment of guests enjoyed a comfortable sleep, highlighting beautifully made beds and comfortable mattresses. There were instances where visitors found the bedding clean and praised the comfort of the beds, describing them as very comfy, fabulous and lovely. However, the inconsistent quality in bed comfort suggests that an update in bedding and mattresses could benefit the overall guest experience.
Cleanliness
Many guests pointed out that the hotel is dated with a need for urgent renovations. Complaints ranged from outdated and worn furniture to unsightly carpets and moldy walls. Bathrooms were a particular area of concern; issues such as moldy walls, rusty bathtubs and stained bath mats were commonly mentioned. Some guests even experienced an unpleasant smell originating from their bathrooms, indicating a lack of thorough cleaning. Instances of cockroaches and ants were also reported, along with spider webs and spiders on the walls.
Moreover, guests noted problems with general room hygiene, including dirty carpets, stained sheets and a musty or stale smell in some rooms. Inconsistent housekeeping services also contributed to the negative reviews with reports of rooms not being cleaned daily, unchanged towels and soiled linens.
In conclusion, while Hotel Monte Carlo has its merits in terms of some well-maintained and clean areas, the dated structure and recurring issues with cleanliness and maintenance significantly impact the overall guest experience.
Staff
Guests frequently mention the professionalism and dedication of the staff, highlighting their readiness to assist and attend to needs, creating a pleasant atmosphere. The hotel staff's ability to make guests feel at home is underscored by numerous mentions of politeness and respectfulness. The consistently positive interactions, such as the young woman serving breakfast pleasantly each morning, contribute to a welcoming environment.
However, there are sporadic mentions of less favorable experiences with a few guests noting encounters with unfriendly or unhelpful staff members. Some criticisms include a lack of English proficiency among certain employees and instances of disorganization and strictness. Despite these occasional negative remarks, the general consensus remains that the staff at Hotel Monte Carlo significantly enhance the guest experience with their friendliness and support.
Wi-Fi
Pool
However, there are several areas where the pool could improve. Some guests have mentioned cleanliness issues, including algae and flies and the need for more regular maintenance. The pool furniture has also received criticism for being insufficient and broken with a lack of sunbeds and loungers noted by several visitors.
Temperature can be an issue with the pool being described as too cold during certain months, making it less inviting. Furthermore, the restricted access hours with the pool closing at 19:00, has been a point of disappointment for some.
In summary, while the rooftop pool at Hotel Monte Carlo comes with a fantastic view and a serene environment, its maintenance and amenities need attention to enhance the overall guest experience.
Family
Cats, including a particularly memorable one named Mi-mi, add a unique touch to the stay, delighting children and providing an engaging distraction. While the hotel may not be suitable for those with reduced mobility or the elderly due to its historic nature, it excels in providing a delightful environment for families and small groups of friends. The personal touches and familiar atmosphere make it a standout choice for family visits, ensuring guests have a wonderful stay.
3 Star
However, it seems to fall short of the typical expectations for a three-star hotel. Guests frequently mention that its facilities and services do not align with standard three-star ratings. Remarks highlight the basic and simple nature of the breakfast, which many find subpar for a hotel of its supposed category. Further critiques mention that the hotel is in need of a makeover, as it holds onto the typical comfort of an older building with some even noting unpleasant smells and a sense of the property being stuck in a past era. There is a consensus that while the hotel has a certain charm, it does not meet the criteria usually associated with a three-star rating.
Rooftop Pool
Outdoor Pool
The general sentiment towards the pool's aesthetics and atmosphere is positive with terms like nice outdoor pool, beautiful exterior and amazing swimming-pool area frequently mentioned. Despite the pool being described as small by several guests, it was still deemed sufficient and nice.
However, there are areas that need improvement, specifically in terms of maintenance. Some guests pointed out that the swimming pool is in need of maintenance and renovation and noted broken seats at the pool.
Overall, while the pool's setting and views are its main strengths, attention to upkeep could enhance the guest experience even further.
Historic
The retro design and period furnishings, from the 1930s to the 1960s, enhance the historic feel of this beautiful old building. Although some aspects like the old wooden flooring and the need for care indicate its age, the character and historical significance of the property shine through. Guests find it a peaceful and contemplative place, where the old glory is still palpable.
The hotel's intimate terrace offers a serene spot to take in the spectacular views, adding to its allure. Located centrally in the historic area of Funchal, the hotel's charm and style make it a beloved choice for those with an appreciation for history and retro aesthetics. Despite its "stuck in the 70s" quirks, the Hotel Monte Carlo remains a fascinating destination with a rich past and a unique character, perfect for furniture design enthusiasts and history lovers alike.
Yes, Hotel Monte Carlo has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Hotel Monte Carlo.
No, Hotel Monte Carlo doesn't allow dogs.
No, parking facilities aren't available at Hotel Monte Carlo.
No, Hotel Monte Carlo doesn't have a gym.
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