HOTEL MYSTAYS Fuji Onsen Resort
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHOTEL MYSTAYS Fuji Onsen Resort is generally well-regarded for its appealing location and exceptional views. Centrally positioned, it is very close to the Fuji-Q Highland amusement park and the train station, providing easy access to major attractions. Despite being somewhat distant from urban centers and other popular sites, the hotel's prime location for viewing Mount Fuji from many rooms and public areas makes it a desirable choice for visitors. Ample parking and the convenience of nearby convenience stores add to the hotel's overall practical appeal.
Guests frequently praise the breakfast at the resort for its wide variety and quality with options catering to both Japanese and Western tastes. Highlights include French toast and grilled fish. However, breakfast time can be crowded, resulting in long queues and wait times. Despite these minor inconveniences, the high-quality food and stunning views of Mount Fuji make breakfast an enjoyable experience.
Dinner at the resort receives mixed feedback with many guests appreciating the generous buffet and high-quality dishes like steak and tempura. However, some found the meals overpriced with limited variety and portions. There are also critiques regarding the Westernized buffet style and scarce traditional Japanese options. Despite this, many diners still enjoyed their experience, especially with the mountain views as a backdrop.
The hotel rooms are often described as spacious, clean and comfortable, featuring cozy decor and modern amenities like memory foam pillows and self-service laundry. Many guests highlight the spectacular views of Mount Fuji from their rooms. Although a few reviews mention small room sizes, stuffiness or wear and tear, the overall sentiment is positive, emphasizing the cleanliness and comfort of the accommodations.
Cleanliness is a standout feature at HOTEL MYSTAYS Fuji Onsen Resort. Guests consistently commend the pristine condition of the guest rooms, public baths and general facilities. The staff plays a significant role in maintaining these high standards with multiple mentions of their politeness, responsiveness and helpfulness. While there are occasional lapses, they are exceptions in an otherwise excellent maintenance record.
The Wi-Fi is generally reliable and fast, though it can be crowded at times. Free and spacious parking is another convenience for guests, especially those traveling by car. Despite minor issues with finding spots during peak times, the free parking is a much-appreciated amenity.
Beds and bedding receive positive remarks with many guests enjoying the comfort of the memory foam pillows and overall bed quality. However, some found the double beds to be small and the firmness not to their liking.
In conclusion, while HOTEL MYSTAYS Fuji Onsen Resort provides solid three-star accommodations with some touches that resemble a four-star service level, guests should be mindful of potential extra costs. The stunning views of Mount Fuji, convenient location near key attractions and high-quality breakfast and cleanliness make it a recommended choice for short stays near the iconic mountain.
Categories
Guests frequently praise the breakfast at the resort for its wide variety and quality with options catering to both Japanese and Western tastes. Highlights include French toast and grilled fish. However, breakfast time can be crowded, resulting in long queues and wait times. Despite these minor inconveniences, the high-quality food and stunning views of Mount Fuji make breakfast an enjoyable experience.
Dinner at the resort receives mixed feedback with many guests appreciating the generous buffet and high-quality dishes like steak and tempura. However, some found the meals overpriced with limited variety and portions. There are also critiques regarding the Westernized buffet style and scarce traditional Japanese options. Despite this, many diners still enjoyed their experience, especially with the mountain views as a backdrop.
The hotel rooms are often described as spacious, clean and comfortable, featuring cozy decor and modern amenities like memory foam pillows and self-service laundry. Many guests highlight the spectacular views of Mount Fuji from their rooms. Although a few reviews mention small room sizes, stuffiness or wear and tear, the overall sentiment is positive, emphasizing the cleanliness and comfort of the accommodations.
Cleanliness is a standout feature at HOTEL MYSTAYS Fuji Onsen Resort. Guests consistently commend the pristine condition of the guest rooms, public baths and general facilities. The staff plays a significant role in maintaining these high standards with multiple mentions of their politeness, responsiveness and helpfulness. While there are occasional lapses, they are exceptions in an otherwise excellent maintenance record.
The Wi-Fi is generally reliable and fast, though it can be crowded at times. Free and spacious parking is another convenience for guests, especially those traveling by car. Despite minor issues with finding spots during peak times, the free parking is a much-appreciated amenity.
Beds and bedding receive positive remarks with many guests enjoying the comfort of the memory foam pillows and overall bed quality. However, some found the double beds to be small and the firmness not to their liking.
In conclusion, while HOTEL MYSTAYS Fuji Onsen Resort provides solid three-star accommodations with some touches that resemble a four-star service level, guests should be mindful of potential extra costs. The stunning views of Mount Fuji, convenient location near key attractions and high-quality breakfast and cleanliness make it a recommended choice for short stays near the iconic mountain.
Ryokan with Parking
The hotel provides free private parking on site. Additionally, a second parking lot is available a short walk away if the main parking area is full, ensuring parking availability.
EV charging stations
3-Star Ryokan
This hotel offers the allure of hot springs with modern amenities. The spa services are designed to refresh and rejuvenate, featuring daily treatments to cater to all relaxation needs.
Ryokan with EV Charging Stations
Guest Reviews
'Hotel MYSTAYS Fuji Onsen Resort' enjoys a favorable location with mixed proximity to local attractions. A key highlight is its adjacency to the Fuji-Q Highland amusement park and train station, making it a convenient choice for visitors planning to explore these popular sites. The resort is just a short walk, typically within 3 to 5 minutes, from the train and bus stations, enhancing its accessibility.
For those looking to marvel at the grandeur of Mount Fuji, the hotel provides spectacular views right from the rooms and public areas, weather permitting. This makes it an excellent spot for those aiming to bask in the beauty of this iconic mountain.
Despite its excellent placement near Fuji-Q Highland and satisfactory proximity to Lake Kawaguchiko, the hotel is somewhat distant from the main urban centers and downtown Fujiyoshida. Guests have noted that while public transportation options are plentiful and convenient, walking to other attractions or dining options might be more time-consuming. However, the presence of nearby convenience stores and supermarkets adds a layer of practicality for travelers.
For guests with their own vehicles, the hotel offers ample parking facilities, making it more suitable for self-driving visitors. While there are some concerns regarding the insulation and the slight inconvenience of the entrance stairs, the hotel's scenic views, easy access to major attractions and overall convenient location are generally well-received by guests.
Hotel MYSTAYS Fuji Onsen Resort offers a breakfast experience that many guests find satisfying and delicious with a wide variety of options catering to both Japanese and Western tastes. The breakfast buffet is frequently praised for its delicious food, including standout items like French toast and grilled fish and the selection is notably diverse. Guests appreciate the abundant and high-quality offerings.
However, the breakfast area often experiences overcrowding, leading to long queues and wait times, which some guests find frustrating. Limited seating can exacerbate the issue and it is recommended to arrive early to avoid delays. Despite the occasional lack of seating and long wait times, the quality of food generally remains high with many guests rating the breakfast as very good or excellent.
The breakfast setting is enhanced by the view of Mt. Fuji, which adds a memorable touch to the dining experience. Overall, while the logistics of managing the breakfast area during peak times could be improved, the food quality and variety make it a worthwhile part of the stay at the resort.
The dinner experience at HOTEL MYSTAYS Fuji Onsen Resort has garnered mixed reviews. Many guests appreciated the generous and delicious buffet, praising the wide variety of options available. The food quality was often highlighted with particular mentions of the steak and freshly fried tempura being noteworthy.
However, some guests found the dinner options to be overpriced and not up to par for the cost with limited variety and small portions being common complaints. The buffet-style service was generally positively received for its ability to let guests try multiple dishes, although the Western atmosphere and lack of traditional Japanese cuisine left some visitors wanting more.
Limited dining hours and the need to reserve a table in advance were also mentioned as drawbacks. Despite these criticisms, the overall sentiment suggests that while improvements could be made, many guests enjoyed their dining experience, especially when complemented by the stunning views of Mount Fuji.
The rooms at HOTEL MYSTAYS Fuji Onsen Resort have earned substantial praise from guests for their high standards of cleanliness, spaciousness and comfort. Many guests describe the rooms as tidy, beautiful and modern with cozy decor. The beds and memory foam pillows further enhance the overall comfort, contributing to a restful stay. The hotel also offers practical amenities like self-service laundry which adds convenience for traveling families.
Space is a clear highlight in numerous reviews with many remarking that the rooms are larger than typical Japanese hotel accommodations, suitable for families or groups. Guests often note that the room sizes are adequate for their needs with some rooms even feeling more spacious than expected. However, it is also worth noting that some guests found the rooms to be on the smaller side, particularly when traveling with more luggage or staying in rooms meant for multiple guests.
Views of Mount Fuji from the rooms are frequently commended and seem to be a standout feature. Staying in a room with a direct view of the iconic mountain significantly enhances the overall experience, offering guests breathtaking and memorable sights right from their windows. For the best experience, guests recommend choosing a room that faces Mount Fuji.
Despite the many positive aspects, there are some areas of critique. A few guests experienced issues with room cleanliness, though these instances appear to be exceptions. Some rooms were described as stuffy or having an unpleasant smell upon check-in. A few reviews also mention that the furniture and room fittings, while generally adequate, did not always meet expectations with some feeling the facilities were worn out.
Overall, while there are a few minor drawbacks, the overwhelming sentiment points to clean, spacious and comfortable rooms with exceptional views of Mount Fuji, making for a highly recommended stay at this hotel.
The beds at HOTEL MYSTAYS Fuji Onsen Resort receive generally positive feedback for their comfort. Guests frequently highlight the bedding's comfort, often mentioning the soft and comfy beds and pillows and many appreciated the memory foam pillows provided. The overall cleanliness of the bedding is also a common point of satisfaction among reviewers.
However, some guests pointed out that the beds can feel cramped, especially for families or those used to larger sleeping spaces. The double beds were sometimes noted as narrow or small, particularly for three people sharing. Occasionally, guests mentioned that the beds were too hard for their liking and a few found the rooms themselves quite small, leading to a squeezed feeling.
Despite these occasional drawbacks, many guests were able to sleep comfortably and praised the hotel for its modern and luxurious bedding. Specific mentions of the bed’s cushioning and the number of pillows adding to the comfort were appreciated. Overall, while there are a few points for improvement regarding bed size and firmness, the general consensus points towards a restful sleep experience at the resort.
Hotel MYSTAYS Fuji Onsen Resort garners high praise for its cleanliness and maintenance. The majority of reviews highlight the immaculate condition of the guest rooms, often noting them as very clean, comfortable and well-maintained. Many guests appreciate the clean and modern facilities, including the public bath and onsen, which are frequently described as clean and inviting.
Despite a few isolated remarks regarding dust and bathroom cleanliness issues, the overall impression is one of a clean and polished establishment. Guests commend the cleanliness across various areas of the hotel, including the lobby, guest rooms and amenities. The hotel's new and fresh feel is also a recurring theme, contributing to an enjoyable and reassuring stay for many.
Additionally, the staff is recognized for being polite and responsive, effectively upholding the high standards of cleanliness and customer service. Although there are occasional mentions of overlooked details such as left-behind trash or dust accumulation, these are outliers in an otherwise positive assessment of the hotel's cleanliness.
Overall, Hotel MYSTAYS Fuji Onsen Resort is characterized by its excellent hygiene standards, maintaining a clean and comfortable environment for guests.
The staff at HOTEL MYSTAYS Fuji Onsen Resort are consistently praised for their friendliness, helpfulness and attentiveness. Guests frequently describe the team as very polite and accommodating, often going out of their way to assist with requests and provide excellent customer service. The front desk staff, in particular, are noted for their proficiency in English, which greatly enhances the guest experience for international visitors.
Many reviews highlight the polite and responsive nature of the staff, as well as their organizational skills. Guests appreciated the prompt and courteous assistance received during check-in and throughout their stay. The restaurant staff also receive commendations for their attentive and detailed service, ensuring a pleasant dining experience.
However, a few reviews mention isolated instances of less favorable interactions with some staff members described as unfriendly or not as informative as expected. Despite these occasional lapses, the overall sentiment remains positive, focusing on the staff's general helpfulness, kind demeanor and the welcoming atmosphere they create.
In summary, HOTEL MYSTAYS Fuji Onsen Resort is highly regarded for its excellent staff service, contributing significantly to the guests' overall satisfaction with their stay.
The Wi-Fi at HOTEL MYSTAYS Fuji Onsen Resort generally receives positive feedback from guests. The complimentary Wi-Fi is noted for its good bandwidth and reliable, fast internet connection. Many found the Wi-Fi to be available throughout the hotel with some highlighting the dependable connection in their rooms. However, a few guests mentioned challenges, such as the Wi-Fi being crowded at times and experiencing occasional disconnections. Despite these minor issues, the overall consensus indicates that the hotel provides a satisfactory and functional Wi-Fi service.
Hotel MYSTAYS Fuji Onsen Resort provides impressive parking amenities for guests traveling by car. The facility boasts a large, spacious parking lot with ample parking spaces, ensuring convenience for most visitors. The parking is free of charge, which is a much-appreciated perk among guests. Many reviews highlight the convenience and adequacy of the parking lot, praising its size and accessibility behind the building.
However, some guests have experienced issues during peak times, mentioning the parking lot occasionally being full and thus finding a parking spot can occasionally be a challenge. Despite this minor inconvenience, the availability of free parking even before check-in and the ease of parking in general seem to outweigh any drawbacks.
Overall, parking at Hotel MYSTAYS Fuji Onsen Resort is largely convenient and free, making it an attractive option for those driving to the location.
Situated near the scenic Mt. Fuji and the popular Fuji Q Highlands, HOTEL MYSTAYS Fuji Onsen Resort offers a mixed experience for its guests. Although primarily regarded as a three-star hotel, some guests noted that it sometimes provides the feel of a four-star establishment, particularly lauding its clean facilities and the resort's overall cleanliness. The stunning views of Mt. Fuji and the convenient, easy-to-navigate parking also receive positive mentions.
However, there are several areas where the hotel falls short. The overall sentiment is that the hotel is too expensive for the value it delivers with many guests expressing dissatisfaction over the high cost, including the price of breakfast and other amenities. The rooms are described as small and basic, sometimes worn down, which detracts from the perceived value. The service is minimal with some guests experiencing non-flexible check-in times and delays in room readiness.
Though generally praised for a three-star level of service, there are a few criticisms regarding the tattoo policy in the onsen and some rooms lacking clear views due to solid glass window panels. There are suggestions for improvement, such as enhancing room cleaning standards.
In conclusion, HOTEL MYSTAYS Fuji Onsen Resort is a decent choice for a short stay, particularly for those seeking proximity to Mt. Fuji and Fuji Q Highlands, but prospective guests should manage their expectations and be prepared for potential extra costs.
Location Show Map
Location
For those looking to marvel at the grandeur of Mount Fuji, the hotel provides spectacular views right from the rooms and public areas, weather permitting. This makes it an excellent spot for those aiming to bask in the beauty of this iconic mountain.
Despite its excellent placement near Fuji-Q Highland and satisfactory proximity to Lake Kawaguchiko, the hotel is somewhat distant from the main urban centers and downtown Fujiyoshida. Guests have noted that while public transportation options are plentiful and convenient, walking to other attractions or dining options might be more time-consuming. However, the presence of nearby convenience stores and supermarkets adds a layer of practicality for travelers.
For guests with their own vehicles, the hotel offers ample parking facilities, making it more suitable for self-driving visitors. While there are some concerns regarding the insulation and the slight inconvenience of the entrance stairs, the hotel's scenic views, easy access to major attractions and overall convenient location are generally well-received by guests.
Breakfast
However, the breakfast area often experiences overcrowding, leading to long queues and wait times, which some guests find frustrating. Limited seating can exacerbate the issue and it is recommended to arrive early to avoid delays. Despite the occasional lack of seating and long wait times, the quality of food generally remains high with many guests rating the breakfast as very good or excellent.
The breakfast setting is enhanced by the view of Mt. Fuji, which adds a memorable touch to the dining experience. Overall, while the logistics of managing the breakfast area during peak times could be improved, the food quality and variety make it a worthwhile part of the stay at the resort.
Dinner
However, some guests found the dinner options to be overpriced and not up to par for the cost with limited variety and small portions being common complaints. The buffet-style service was generally positively received for its ability to let guests try multiple dishes, although the Western atmosphere and lack of traditional Japanese cuisine left some visitors wanting more.
Limited dining hours and the need to reserve a table in advance were also mentioned as drawbacks. Despite these criticisms, the overall sentiment suggests that while improvements could be made, many guests enjoyed their dining experience, especially when complemented by the stunning views of Mount Fuji.
Rooms
Space is a clear highlight in numerous reviews with many remarking that the rooms are larger than typical Japanese hotel accommodations, suitable for families or groups. Guests often note that the room sizes are adequate for their needs with some rooms even feeling more spacious than expected. However, it is also worth noting that some guests found the rooms to be on the smaller side, particularly when traveling with more luggage or staying in rooms meant for multiple guests.
Views of Mount Fuji from the rooms are frequently commended and seem to be a standout feature. Staying in a room with a direct view of the iconic mountain significantly enhances the overall experience, offering guests breathtaking and memorable sights right from their windows. For the best experience, guests recommend choosing a room that faces Mount Fuji.
Despite the many positive aspects, there are some areas of critique. A few guests experienced issues with room cleanliness, though these instances appear to be exceptions. Some rooms were described as stuffy or having an unpleasant smell upon check-in. A few reviews also mention that the furniture and room fittings, while generally adequate, did not always meet expectations with some feeling the facilities were worn out.
Overall, while there are a few minor drawbacks, the overwhelming sentiment points to clean, spacious and comfortable rooms with exceptional views of Mount Fuji, making for a highly recommended stay at this hotel.
Beds
However, some guests pointed out that the beds can feel cramped, especially for families or those used to larger sleeping spaces. The double beds were sometimes noted as narrow or small, particularly for three people sharing. Occasionally, guests mentioned that the beds were too hard for their liking and a few found the rooms themselves quite small, leading to a squeezed feeling.
Despite these occasional drawbacks, many guests were able to sleep comfortably and praised the hotel for its modern and luxurious bedding. Specific mentions of the bed’s cushioning and the number of pillows adding to the comfort were appreciated. Overall, while there are a few points for improvement regarding bed size and firmness, the general consensus points towards a restful sleep experience at the resort.
Cleanliness
Despite a few isolated remarks regarding dust and bathroom cleanliness issues, the overall impression is one of a clean and polished establishment. Guests commend the cleanliness across various areas of the hotel, including the lobby, guest rooms and amenities. The hotel's new and fresh feel is also a recurring theme, contributing to an enjoyable and reassuring stay for many.
Additionally, the staff is recognized for being polite and responsive, effectively upholding the high standards of cleanliness and customer service. Although there are occasional mentions of overlooked details such as left-behind trash or dust accumulation, these are outliers in an otherwise positive assessment of the hotel's cleanliness.
Overall, Hotel MYSTAYS Fuji Onsen Resort is characterized by its excellent hygiene standards, maintaining a clean and comfortable environment for guests.
Staff
Many reviews highlight the polite and responsive nature of the staff, as well as their organizational skills. Guests appreciated the prompt and courteous assistance received during check-in and throughout their stay. The restaurant staff also receive commendations for their attentive and detailed service, ensuring a pleasant dining experience.
However, a few reviews mention isolated instances of less favorable interactions with some staff members described as unfriendly or not as informative as expected. Despite these occasional lapses, the overall sentiment remains positive, focusing on the staff's general helpfulness, kind demeanor and the welcoming atmosphere they create.
In summary, HOTEL MYSTAYS Fuji Onsen Resort is highly regarded for its excellent staff service, contributing significantly to the guests' overall satisfaction with their stay.
Wi-Fi
Parking
However, some guests have experienced issues during peak times, mentioning the parking lot occasionally being full and thus finding a parking spot can occasionally be a challenge. Despite this minor inconvenience, the availability of free parking even before check-in and the ease of parking in general seem to outweigh any drawbacks.
Overall, parking at Hotel MYSTAYS Fuji Onsen Resort is largely convenient and free, making it an attractive option for those driving to the location.
3 Star
However, there are several areas where the hotel falls short. The overall sentiment is that the hotel is too expensive for the value it delivers with many guests expressing dissatisfaction over the high cost, including the price of breakfast and other amenities. The rooms are described as small and basic, sometimes worn down, which detracts from the perceived value. The service is minimal with some guests experiencing non-flexible check-in times and delays in room readiness.
Though generally praised for a three-star level of service, there are a few criticisms regarding the tattoo policy in the onsen and some rooms lacking clear views due to solid glass window panels. There are suggestions for improvement, such as enhancing room cleaning standards.
In conclusion, HOTEL MYSTAYS Fuji Onsen Resort is a decent choice for a short stay, particularly for those seeking proximity to Mt. Fuji and Fuji Q Highlands, but prospective guests should manage their expectations and be prepared for potential extra costs.
No, HOTEL MYSTAYS Fuji Onsen Resort doesn't have any pool.
No, a spa isn't available at HOTEL MYSTAYS Fuji Onsen Resort.
No, HOTEL MYSTAYS Fuji Onsen Resort doesn't allow dogs.
Yes, parking facilities are available at HOTEL MYSTAYS Fuji Onsen Resort.
No, HOTEL MYSTAYS Fuji Onsen Resort doesn't have a gym.
Location Show Map
More Options
