Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsRakuyu is a remarkable hotel that consistently garners positive reviews for its exceptional location, stunning views, and elegant atmosphere. Nestled on a mountainside overlooking Lake Kawaguchiko, the hotel offers breathtaking vistas of the lake and convenient access to nearby attractions such as Mount Fuji. Its proximity to Kawaguchiko Station and the availability of shuttle services ensure a seamless travel experience, despite the challenging hill approach.
The culinary experience at Rakuyu is delightful and satisfying, particularly praised for its breakfast, which features a diverse array of both Japanese and Western options. Complimentary afternoon tea and cocktail hours further enhance the guest experience, providing generous and enjoyable dining options. Dinner offerings in the hotel's lounge are similarly impressive, with a diverse menu that exceeds expectations.
Rakuyu's rooms are spacious, beautifully decorated, and impeccably clean, combining traditional Japanese charm with modern amenities. Large windows offer guests stunning views of the lake, with private baths and onsens available for moments of relaxation and serenity. The hotel's impeccable cleanliness extends to its common areas, contributing to a peaceful and welcoming environment.
The staff at Rakuyu receive high praise for their friendliness and attentiveness, consistently going above and beyond to ensure guest satisfaction. Their exceptional service, coupled with conveniences such as free Wi-Fi and parking assistance, enriches the guest experience. Rakuyu offers comfortable bedding arrangements that cater to both Western and traditional Japanese preferences, contributing to restful stays.
With its boutique-style charm, Rakuyu provides an intimate and luxurious retreat, emphasized by its traditional Zen-inspired design. Guests appreciate the serene atmosphere and elegant interiors, complemented by exquisite views and exceptional service. The hotel's luxurious offerings extend to its culinary experiences and pampering facilities, making Rakuyu a standout destination for those seeking beauty, tranquility, and refined elegance. Show more
Read review summaries for all categories
Categories
Luxury Ryokan
Fuji Kawaguchiko Onsen Rakuyu is a hotel offering a serene and luxurious retreat. It features well-appointed rooms and provides a peaceful atmosphere for guests seeking a relaxing getaway. While it offers lake views, Mount Fuji may not be visible from the inn.
Romantic Ryokan
Overlooks Kawaguchi Lake and boasts comfortable guest rooms and natural hot spring baths. Guests can reserve private baths for an extra charge. The location provides beautiful lake views from the rooms and onsen.
Ryokan for Adults Only
This luxury hotel is popular, and is designed for adults seeking a tranquil and exclusive experience. The ambiance and service cater to a sophisticated clientele.
4-Star Ryokan
This ryokan provides quality service and accommodations. It is known for creating a relaxing and enjoyable experience for its guests.
Boutique-style Ryokan
Ryokan with Parking
Room Types
Twin Room with Lounge Access (over 13 years old) Featuring tatami (woven-straw) flooring, this room is fitted with chic furnishings and large windows, which offer plenty of sunlight and great lake views. A flat-screen TV and a fridge are provided in the room. The en suite bathroom includes free toiletries.
Children must be 13 years of age or older to stay in this room type.
Western Room with Tatami area with Lounge Access (over 13 years old) - Lower FloorThis room is fitted with chic furnishings and large windows, which offer plenty of sunlight and great lake views. A flat-screen TV and a fridge are provided in the room. The en suite bathroom includes free toiletries.
This is a room with two Western-style beds and a tatami area. If there are 4 people staying, 2 people will be placed on the bed and 2 people will be placed on futons on the tatami area.
Japanese-Style Room with Beds with Lounge Access (over 13 years old) Featuring Western beds and a tatami (woven-straw) area, this room is fitted with chic furnishings and large windows, which offer plenty of sunlight and great lake views. A flat-screen TV and a fridge are provided in the room. The en suite bathroom includes free toiletries.
Children must be 13 years of age or older to stay in this room type.
This room has tatami flooring. This is a twin room with two low beds on the wooden floor area, not a Western-style bed.
There are bathrobes in the bathroom.
Western Room with Tatami area with Lounge Access (over 13 years old)This room is fitted with chic furnishings and large windows, which offer plenty of sunlight and great lake views. A flat-screen TV and a fridge are provided in the room. The en suite bathroom includes free toiletries. This is a room with two Western-style beds and a tatami area. If there are 4 people staying, 2 people will be placed on the bed and 2 people will be placed on futons on the tatami area.
Connecting Japanese Western Room with Lounge Access (over 13 years old) The spacious suite features 2 bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, tatami, a tea and coffee maker, executive lounge access as well as lake views. The unit offers 2 beds and 2 futons.
Japanese-Style Room with Beds with Lounge Access (over 13 years old)- No ViewFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious twin room features air conditioning, tatami, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Guest Reviews
9.1
Excellent
Location
Rakuyu boasts an impressive location that leaves an indelible impression on its guests. The hotel is strategically nestled on a mountainside, allowing breathtaking views of Lake Kawaguchiko from its rooms and tranquil onsen, offering a serene backdrop that garners widespread admiration. Located in close proximity to a range of attractions, including a tourist cable car and the Mount Fuji sky lift, guests have convenient access to panoramic views of Mount Fuji and surrounding areas.
The hotel's positioning near the Kawaguchiko Station, just a ten-minute walk away, coupled with shuttle services, ensures a seamless travel experience. While the inclined hill to reach the hotel poses a challenge, shuttles are available, enhancing accessibility. The surrounding environment is not only beautiful but also offers nearby hiking trails, making it perfect for outdoor enthusiasts.
Guests appreciate the quiet yet convenient location, close to shops, restaurants, and sightseeing bus stops, balancing tranquility with accessibility. Rakuyu's facilities receive high praise for their cleanliness, making it a notable choice for travelers seeking both comfort and stunning natural beauty in the vicinity of Japan's iconic Mt. Fuji.
Breakfast
Rakuyu provides a delightful culinary experience that consistently earns praise from guests, particularly for its breakfast offerings. The hotel's breakfast service is described as excellent, with a wide variety of both Japanese and Western options that cater to diverse palates. Guests have commended the breakfast for its delicious taste and the freshness of its ingredients, highlighting its ample spread of salads, fruit, pastries, eggs, Japanese rice and pickles, soup, and grilled fish. Furthermore, the breakfast is often included in the room price, which adds to its appeal and value.
In addition to breakfast, Rakuyu stands out for its complimentary afternoon tea and cocktail hour, which many guests find generous and enjoyable. The hotel provides a variety of appetizers and premium drinks that tantalize taste buds and enhance the overall stay experience. The inclusion of these dining options in the hotel package ensures that guests can enjoy a satisfying array of meals and snacks throughout the day.
Despite occasional remarks about limited variety or repetition over extended stays, the overwhelming sentiment is one of satisfaction, with the breakfast and accompanying meals characterized as both abundant and delicious. Rakuyu's culinary offerings, combined with their comfortable accommodations and stunning lake views, create a memorable stay for visitors.
Dinner
Rakuyu offers a compelling dining experience that impresses with both variety and quality. Guests frequently highlight the array of snacks and cocktails available in the evenings, describing it as a delightful innovation. The light meals offered in the hotel's lounge during dinner hours often surpass expectations, proving to be more than sufficient for a satisfying evening meal. The inclusion of complimentary afternoon tea and cocktail hours receive high praise, with a selection of coffee, desserts, and free wines and appetizers making for a truly enjoyable experience.
The food, whether served at breakfast or dinner, consistently receives favorable reviews for its taste and presentation, with many guests noting that it exceeded their expectations. The lounge, in particular, is lauded for its excellent food options and unlimited drinks, which are part of the package, providing convenience and flexibility for those who prefer not to venture out for meals. Guests delight in the diverse menu offerings at the dinner snack buffet, including curry rice, udon, pasta, sashimi, and tempura, among others.
While some guests have encountered limited options or issues with replenishment, the overall sentiment remains positive, with the quality of evening canapés and lounge meals being especially noteworthy. The exceptional meals, available at various times throughout the day, make dining at Rakuyu a memorable part of the stay, allowing guests to indulge in both Western and Japanese culinary delights without leaving the comfort of the hotel.
Rooms
Rakuyu offers a truly memorable experience for guests seeking spacious and comfortable accommodations in Japan. The rooms are consistently praised for their generous size and outstanding cleanliness, providing a peaceful retreat with traditional Japanese and modern styles harmoniously blended. The interiors are beautifully decorated, featuring luxurious Japanese-style elements such as tatami areas, making them not only pleasing to the eye but also practical with well-equipped facilities.
One of the standout features of Rakuyu is the breathtaking views across Lake Kawaguchiko that can be enjoyed directly from the room. Large windows frame this stunning scenery, offering guests the chance to wake up to picturesque sunrises over the tranquil water. Many reviewers mention the rooms have uninterrupted vantage points of the lake, enhancing the sense of tranquility and relaxation during their stay.
The hotel’s rooms are equipped with large and comfortable beds, adding an extra layer of ease after a day exploring the vibrant surroundings. Moreover, some rooms boast private baths on terraces, allowing guests to indulge in personal moments of serenity with a view of the lake. The availability of private onsens further enriches the traditional experience, welcoming even those with tattoos, which is a notable plus.
The atmosphere throughout the hotel, including the room and common areas, is consistently warm and inviting, with meticulous attention to detail that speaks to the quality of the establishment. Guests often commend the exemplary service from the attentive staff, enhancing the overall satisfaction of their stay. Rakuyu stands out as a serene sanctuary where visitors can immerse themselves in the beauty of Lake Kawaguchiko while enjoying spacious and elegantly decorated accommodations that blend traditional Japanese charm with modern comforts.
Beds
Rakuyu provides guests with a relaxing retreat featuring a range of comfortable bedding options. The majority of visitors have praised the hotel for its big, comfortable beds and well-thought-out furnishings. Guests consistently described their sleep experience as resting on extremely comfortable and fluffy bedding, making it easy to unwind after a day of exploration. Many appreciated the spacious rooms, complemented by a pleasant and clean environment that added to the overall comfort.
While the beds generally received positive remarks, they are noted to be firm, which is typical of traditional Japanese accommodations. This firmness might be surprising for those accustomed to softer Western-style beds, but it was appreciated by many, who found the beds both supportive and cozy. Travelers have options to experience traditional tatami mats and futons for an authentic Japanese experience, while others can choose Western-style beds. Although some found the pillows exceptionally hard and the beds on the smaller side, Rakuyu's beds were still largely considered comfortable and clean by most guests.
Besides the beds, Rakuyu promises exceptional hospitality with super friendly English-speaking staff, ensuring that guests feel welcome and at ease throughout their stay. Overall, Rakuyu stands out for its thoughtful accommodation designs and attention to guest comfort, offering a memorable stay with diverse sleeping arrangements and pleasant surroundings.
Cleanliness
Nestled in a serene location with breathtaking views of the lake, Rakuyu impresses guests with its high standards of cleanliness and well-maintained facilities. The hotel is described as spotless, modern, and beautifully designed, with spacious rooms that are consistently clean and comfortable. Guests frequently highlight the elegant decor and the hotel's peaceful atmosphere, providing a perfect respite from bustling city life.
The common areas, including the onsen and bath areas, are praised for their cleanliness and pleasant ambiance, though occasional feedback indicates room for improvement in specific areas like the private bath and bathhouse windows. The generous hospitality, including complimentary food and drinks during Happy Hour and breakfast, enhances the overall experience.
The friendly and attentive staff receive glowing reviews, contributing to the welcoming environment of the hotel. While some minor issues are noted, the overwhelmingly positive feedback reinforces Rakuyu's reputation as a tranquil and impeccably clean retreat with stunning views and exceptional service.
Staff
The reviews for Rakuyu paint a vivid picture of a hotel where the staff's exceptional service sets the stage for a memorable stay. With consistent praise for their friendliness, helpful nature, and attentiveness, the staff at Rakuyu seem to truly elevate the guest experience. Visitors describe the team as welcoming, eager to assist, and remarkably kind, frequently going above and beyond to ensure comfort and satisfaction. The staff's ability to communicate clearly and their professionalism are highlighted, along with their willingness to help with any needs, from parking assistance to addressing any issues that arise. The atmosphere created by the staff is warm and accommodating, fostering a pleasant environment accented by well-appointed rooms and unique amenities like private onsens. Guests clearly appreciate the personal touches and thoughtful service, reporting delightful experiences such as complimentary afternoon tea and drinks. Overall, the staff at Rakuyu consistently receive accolades for their impressive service, leaving guests with lasting positive impressions.
Wi-Fi
Rakuyu offers free and strong Wi-Fi as part of its modern amenities, making it a convenient option for guests needing internet access during their stay. While some reviews mention that the Wi-Fi speed could occasionally be slow, the ability to communicate via WhatsApp with hotel staff was a notable highlight, providing an efficient and hassle-free way to address any inquiries without visiting the reception. Overall, the inclusion of a reliable Wi-Fi service, along with other excellent services like the convenient shuttle service and friendly staff, enhances the guest experience at Rakuyu.
Parking
Rakuyu offers visitors a convenient and complimentary parking experience, ideal for those traveling by car. Guests can benefit from a dedicated parking lot with ample space, ensuring that parking arrangements are seamless and hassle-free. Although the parking lot is situated up a steep slope from the main road and may require some maneuvering, hotel staff are available to assist with parking upon arrival, easing any potential challenges.
For those who prefer a more relaxed travel experience, Rakuyu boasts a complimentary shuttle service. This feature is highlighted as a major convenience, providing an effective solution for guests who wish to avoid the physical challenge of navigating the steep approach to the hotel's entrance, especially at night. The shuttle service operates on demand, efficiently ferrying guests to and from the nearby train and bus stations. All in all, whether guests choose to drive or take advantage of the convenient shuttle options, Rakuyu ensures a stress-free transition from transportation to accommodation.
Boutique-Style
Nestled in a picturesque location near Kawaguchiko Lake, Rakuyu offers a delightful escape with its boutique-style charm. Guests are drawn to its tranquil and intimate atmosphere, accentuated by the hotel's traditional Zen-inspired design. With limited rooms and a child-free policy, the property ensures a serene and peaceful getaway. The beautiful and elaborate interiors provide an elegant ambiance, complemented by stylish furnishings that contribute to the overall country club look and feel.
Visitors praise the wonderful service provided by the exceptional staff, enhancing the experience of this exquisitely appointed hotel. The views from Rakuyu are nothing short of breathtaking, with the scenery of Lake Kawaguchiko providing a superb backdrop for a relaxing stay. The location, while perched up a hill, offers unbeatable views and remains conveniently close to the serene beauty of the lake.
Guests recommend indulging in the traditional kaiseki dinner, an experience that adds a touch of authentic Japanese culture to their visit. From the elegantly designed rooms to the rejuvenating hot springs, every aspect of Rakuyu ensures a memorable and delightful retreat for those seeking beauty and tranquility.
Luxury
Nestled within breathtaking views of Lake Kawaguchiko, Rakuyu offers a truly luxurious experience that encompasses both traditional elegance and modern amenities. The hotel's structure is stunning, welcoming, and designed with an eye for detail that elevates it beyond typical five-star accommodations. The rooms are spacious and equipped with premium quality fittings, emphasizing comfort and style, while the decor exudes a luxurious Japanese aesthetic.
Guests can unwind in the pampering private onsen, enhancing the tranquility of their stay. The lounge area stands out as particularly luxurious, creating a space where guests are reluctant to leave. Culinary offerings are exceptional, with delicious meals and cocktails complementing the overall experience, and the hotel's gracious hospitality is evident through the availability of complimentary drinks and snacks throughout the day.
Service at Rakuyu is exemplary, with attentive and friendly staff ensuring that each guest feels welcomed and valued, from check-in to check-out. This personalized service is complemented by concierge assistance, which includes thoughtful gestures like helping guests with unique requests.
Beyond the stunning facilities, Rakuyu serves as an ideal starting point for an exhilarating Fuji-view walk, and guests are repeatedly drawn to the spectacular and tranquil atmosphere. Though staying here is considered a small splurge, the entire experience is seen as generous, impactful, and expansive, truly embodying the pinnacle of luxury hospitality.
Romantic
Rakuyu offers an exquisite and romantic retreat, perfect for couples seeking tranquility amidst breathtaking landscapes. Nestled in a fantastic position overlooking a serene lake, the hotel provides incredible views that can be admired from spacious rooms designed with large windows, adding to the intimate and relaxing atmosphere. Guests are treated to stunning vistas particularly enjoyable from the comfort of sofas, where one can unwind with a cup of tea.
The dining area is notably lovely and spacious, providing a distinct experience compared to typical business hotels. A stay at Rakuyu is characterized by peace and intimacy, making it an ideal location for significant milestones such as honeymoons, engagements, or simply a romantic getaway with a partner.
The onsen facilities, both communal and private, offer a magical depth to the experience, especially for honeymooners. Guests can indulge in onsen baths within their rooms or opt for a private session, enhancing the romantic ambiance with a divine wellness experience. Many guests were pleasantly surprised by thoughtful touches like welcome gifts and personalized celebrations, contributing to a memorable stay.
Despite its steep hilltop location, which may require some effort to reach by foot, guests widely praised the warm and attentive service that complemented the romantic atmosphere. Overall, Rakuyu promises a remarkable experience for couples, leaving many eager to return for another enchanting escape.