Ona Hacienda del Álamo Golf Resort
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Summary of reviewsOna Hacienda del Álamo Golf Resort, situated in Fuente Alamo, provides a serene and secure environment ideal for relaxation amidst beautiful scenery. The resort's location, close to the airport and major tourist centers like Murcia and Cartagena, makes it convenient for exploring nearby towns and beaches, although a car is necessary due to its remote setting. This seclusion offers tranquility but comes with minor inconveniences like the occasional unpleasant odor from surrounding agriculture.
Guests frequently praise the spacious, clean and tastefully decorated rooms, complete with terraces, balconies and private pools, enhancing their luxurious stay. Comfortable beds contribute significantly to a restful experience. However, some guests reported infrequent room cleaning and minor maintenance issues.
The resort's cleanliness is generally commendable with tidy rooms and well-maintained common areas. Inconsistent cleaning services and occasional pest issues were noted but did not overshadow the overall positive feedback.
The staff receive high accolades for their friendliness, attentiveness and professionalism, contributing significantly to guest satisfaction. While limited staffing sometimes led to delays, the warm and helpful nature of the personnel was a standout feature.
The breakfast buffet is well-regarded for its variety and friendly service, though improvements are needed in food quality, freshness and pricing. Dinner experiences are mixed with some praising the food quality while others criticize the limited options and buffet inconsistencies.
The pool area is a highlight for many, appreciated for its cleanliness, spaciousness and family-friendly atmosphere. However, some guests faced disappointment when pool facilities were closed without prior notice.
Wi-Fi is generally reliable and appreciated for its availability throughout the resort, despite occasional slow speeds. The gym, though functional and beneficial for maintaining fitness routines, is described as small and lacking certain equipment.
Parking facilities are convenient and ample, adding to guest comfort, though signage and directions could be improved.
In summary, Ona Hacienda del Álamo Golf Resort excels in providing a peaceful, secure and beautiful setting with commendable staff and comfortable accommodations, making it favorable for those seeking relaxation. Minor improvements in dining options, maintenance and consistency in services could elevate the overall guest experience.
Categories
Guests frequently praise the spacious, clean and tastefully decorated rooms, complete with terraces, balconies and private pools, enhancing their luxurious stay. Comfortable beds contribute significantly to a restful experience. However, some guests reported infrequent room cleaning and minor maintenance issues.
The resort's cleanliness is generally commendable with tidy rooms and well-maintained common areas. Inconsistent cleaning services and occasional pest issues were noted but did not overshadow the overall positive feedback.
The staff receive high accolades for their friendliness, attentiveness and professionalism, contributing significantly to guest satisfaction. While limited staffing sometimes led to delays, the warm and helpful nature of the personnel was a standout feature.
The breakfast buffet is well-regarded for its variety and friendly service, though improvements are needed in food quality, freshness and pricing. Dinner experiences are mixed with some praising the food quality while others criticize the limited options and buffet inconsistencies.
The pool area is a highlight for many, appreciated for its cleanliness, spaciousness and family-friendly atmosphere. However, some guests faced disappointment when pool facilities were closed without prior notice.
Wi-Fi is generally reliable and appreciated for its availability throughout the resort, despite occasional slow speeds. The gym, though functional and beneficial for maintaining fitness routines, is described as small and lacking certain equipment.
Parking facilities are convenient and ample, adding to guest comfort, though signage and directions could be improved.
In summary, Ona Hacienda del Álamo Golf Resort excels in providing a peaceful, secure and beautiful setting with commendable staff and comfortable accommodations, making it favorable for those seeking relaxation. Minor improvements in dining options, maintenance and consistency in services could elevate the overall guest experience.
Hotel near Golf Courses
This resort is adjacent to the 18-hole Hacienda del Alamo Golf Club, a championship course designed by Dave Thomas. It offers extensive practice facilities including a driving range, a 6-hole compact course, bunker areas, chipping greens, and a high-performance golf academy.
Hotel with Swimming Pool
This hotel offers multiple outdoor pools surrounded by landscaped areas, a Kid's Club with a pool, and a snack bar by the pool. It also features a gym and access to a golf course.
Private Pool Outdoor Pool
4-Star Hotel
Located in Fuente Alamo, this hotel offers a great option for golf enthusiasts with its proximity to a golf course. It features comfortable rooms, a swimming pool, and a restaurant, making it ideal for a relaxing golf vacation.
Hotel with Outdoor Pool
This resort includes an outdoor pool and golf course access, providing a blend of leisure and recreational activities. The availability of both amenities enhances its attractiveness.
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Cheap Hotel
Hotel with Gym
Small Hotel
Hotel with Private Pool Rooms
About Ona Hacienda del Álamo Golf Resort
License: B10870053
Guest Reviews
Location
It's in close proximity to the airport and well-connected to major tourist centers like Murcia and Cartagena, which are accessible within a 20-30 minute drive. This makes it an excellent base for exploring various nearby towns and beaches, although guests need a car to navigate due to its remote location.
While the resort's seclusion is perfect for those seeking solitude, it does come with some drawbacks. The location is quite isolated, causing difficulty in accessing attractions, restaurants and other amenities. Some guests noted the lack of nearby leisure activities and a need for proper directions as navigation apps can be unreliable.
Additionally, the surrounding region is agricultural, occasionally causing unpleasant manure odors and attracting flies. This aspect, along with the quiet ambiance, may not appeal to everyone, particularly those looking for lively surroundings or close beach access.
In summary, Ona Hacienda del Álamo Golf Resort is highly recommended for those valuing peace, security and a beautiful setting, provided they are prepared for the remote location and minor inconveniences associated with it.
Breakfast
However, some criticisms surface regarding the quality and temperature of the food with several guests noting it could be hotter or fresher. The limited selection of whole wheat bread and fresh juices, alongside occasional machine coffee issues, detracts from the experience for some. Opinions on price vary with a number of reviews suggesting it is overpriced for what is offered. The ambiance of the breakfast area and the breakfast schedule, particularly a limited timeframe during holidays, received some unfavorable remarks.
Overall, the breakfast at Ona Hacienda del Álamo Golf Resort generally earns positive feedback but leaves room for improvement in certain aspects, such as food variety, temperature consistency and the overall cost.
Dinner
The dinner buffet, in particular, has faced considerable criticism for its limited options, especially for vegetarians and children. Guests have pointed out that the buffet lacks imagination and variety with comments pointing to the food being cold, sometimes unappetizing and occasionally covered with flies. The quality and presentation often fall short and the buffet is generally considered not worth its price of 21 euros per person.
Dining options are also restricted with only one restaurant available, which sometimes fails to meet expectations in terms of menu diversity and availability. There are also issues with the buffet not being replenished quickly enough, leading to popular items running out early in the evening.
For those considering dining onsite, it's worth noting that the dinner service can be hit or miss with some reporting a waiting time that, while worth it, may not suit everyone. Additionally, arriving later in the evening could result in missing out on dinner entirely, as the dining hall closes relatively early. Overall, while there are moments of satisfactory dining, Ona Hacienda del Álamo Golf Resort would benefit from a more varied and consistent approach to its dinner service.
Rooms
On the downside, some guests highlighted issues like infrequent room cleaning, lack of basic amenities like shampoo, tea and coffee facilities and occasional maintenance problems such as non-functional air conditioning and broken terrace doors. A few reviews mentioned noise disruptions from nearby mechanical sources and early morning fire alarms, which detracted from the otherwise tranquil experience.
Overall, the resort's rooms are often praised for their comfort, spaciousness and aesthetic appeal, making it a picturesque and restful choice for travelers, albeit with certain areas needing improvement in terms of maintenance and housekeeping services.
Beds
A standout feature is the consistent mention of how well-rested guests felt, highlighting the beds as a key aspect of their enjoyable stay. Cleanliness of the bed was also noted positively, further enhancing the favorable impressions.
However, there were a few minor criticisms regarding the pillows, described by several reviewers as low or uncomfortable. Additionally, the sofa bed was pointed out to be less comfortable, particularly for adults. Despite these small issues, the overall consensus leans strongly towards the beds being a major highlight of the resort experience.
Cleanliness
However, some guests experienced issues with inconsistent cleaning services, reporting that rooms were not cleaned daily and sometimes only serviced every three days or less. There were instances of dirty bathrooms, uncollected trash and dirty dishes, which left certain guests dissatisfied. Insects and dust were also noted in some rooms and common areas like the pool and gardens required better upkeep.
Despite these shortcomings, the hotel's hygiene in several areas meets a high standard, providing a generally clean environment for relaxation. Still, improvements in regular maintenance and more consistent cleaning services could significantly enhance the guest experience.
Staff
However, there were some concerns about limited staffing levels, particularly in the restaurant and bar, which led to service delays and overwhelmed staff during peak times. Despite these challenges, the positive interactions with staff often left a lasting impression on guests, making their stay enjoyable. For many, the friendly and supportive nature of the resort's personnel was a standout feature, contributing significantly to their overall positive experience.
The hotel staff were also commended for their warm welcomes, helpfulness during check-ins and ensuring that specific needs, such as catering to pets or providing local area guidance, were met. Even though some elements of service required improvement, the exceptional friendliness and attentiveness of the staff were consistently noted as the resort's strongest attributes.
Wi-Fi
Gym
Pool
However, not all feedback is positive. Some guests were disappointed to find the pool, spa and gym facilities closed during their stay, which was not always communicated in advance. Issues like flies around the pool and parts of the pool area requiring better maintenance were noted. Despite occasional access problems and cleanliness issues, the general consensus is that the pool, when available, significantly enhances the stay, offering a perfect spot for relaxation.
Parking
The parking area is spacious, offering lots of free and even shaded spots, which adds to the comfort, especially for hot summer days. Despite these positives, a few guests pointed out some drawbacks, such as the absence of electric car chargers and the small size of some parking spaces. Additionally, several reviews mentioned difficulties with signage and directions upon arrival, which sometimes made it challenging to locate the parking areas easily.
Overall, while there are some aspects that could be improved, the parking facilities at Hacienda del Álamo Golf Resort are generally convenient and hassle-free, contributing positively to the overall guest experience.
4 Star
Critiques also include areas needing improvement and over-taxed staff, possibly contributing to service levels that some found disappointing. The resort sometimes appeared deserted, which might affect the overall ambiance. Despite these concerns, there is an appreciation for the tasteful decoration and high-quality maintenance, suggesting potential for a more consistently luxurious experience. The hotel seems to have the foundation of a four-star establishment but is currently missing some finer details that would fully justify its rating.
Outdoor Pool
The pool area, centrally located and beautiful, is complemented by amenities such as a pool bar and Balinese beds, though the latter received a mention of being inaccessible. The pool's setting was noted for its tranquility, offering a peaceful retreat for visitors.
Despite a few comments on minor issues like black moss on the pool edges and flies, the overall sentiment leans heavily towards satisfaction, highlighting the pool area as a standout feature. Some criticism was noted regarding the pool's usability and occasional closures, but the sentiment overall referred to the pool as fabulous, incredible and well-suited for guests seeking a relaxing and enjoyable outdoor experience.
Dog Friendly
Yes, Ona Hacienda del Álamo Golf Resort has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
No, a spa isn't available at Ona Hacienda del Álamo Golf Resort.
Yes, Ona Hacienda del Álamo Golf Resort welcomes dogs.
No, parking facilities aren't available at Ona Hacienda del Álamo Golf Resort.
Yes, Ona Hacienda del Álamo Golf Resort has a gym.
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