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Summary of reviewsHotel Las Provincias in Fuenlabrada is noted for its prime location, which is a significant advantage for travelers going to Madrid. The strategic position near La Serna station on the C5 Cercanías line allows for a quick half-hour commute to the city center. The surrounding area is well-equipped with restaurants, bars and commercial areas, enhancing the stay for both leisure and business visitors. The convenience of free parking options in the vicinity is also a highlight, particularly for those arriving by car.
Guests frequently commend the hotel for its ease of access to public transportation, clean facilities and its proximity to local amenities and attractions. The friendly and attentive staff further enhance the overall guest experience, making it a reliable option for a stay in the area.
Review summaries of the breakfast service at Hotel Las Provincias reveal mixed opinions. While some guests appreciate the variety and quality suitable for a three-star hotel, others criticize the limited selection, particularly in terms of hot items and proteins. Instances of stale pastries and subpar coffee were noted, alongside restrictive service hours. Some guests opt for nearby cafés due to these shortcomings.
The dining experience in the hotel is similarly mixed. Many guests praise the quality of the dinner, although the restaurant and bar closures on weekends and holidays present inconveniences. Limited options for specific dietary needs and the lack of cafeteria services all day were also points of critique. However, nearby bars and restaurants offer good alternatives.
Rooms at Hotel Las Provincias are often highlighted for their spaciousness, cleanliness and comfortable beds. However, mixed reviews point out the need for furniture updates and better maintenance. Some issues with noise from nearby train tracks and occasional lapses in upkeep suggest room for improvement in these areas. Despite these concerns, the hotel generally offers a peaceful and comfortable stay, bolstered by satisfactory amenities like WiFi and spacious elevators.
The hotel's cleanliness receives numerous accolades with guests consistently praising the well-maintained rooms and common areas. The majority highlight the immaculate condition of the bathrooms and the care taken by the cleaning staff. There were minor issues reported, such as dirty exterior windows and occasional lapses in specific areas, but overall, the high standard of cleanliness contributes to a comfortable stay.
The exceptional staff at Hotel Las Provincias is frequently praised for their friendliness and professionalism. Guests note the reception team's helpfulness and courtesy while further appreciating the attentive service from the cleaning and dining staff. The overall ambiance created by the staff ensures a tranquil and welcoming stay.
Mixed reviews surround the hotel's WiFi service with some guests reporting excellent connectivity while others faced significant issues. Problems with weak signals, internet being turned off at specific times and non-functional plugs were noted, indicating a need for improvement in the hotel's internet service.
Parking is another aspect where the hotel offers a mix of positive and negative experiences. The availability of private parking at an affordable rate is appreciated, though the process of accessing the garage can sometimes be unclear. Free street parking is an alternative, but it can be scarce, especially at night, adding a potential challenge for guests with cars.
With a welcoming atmosphere for families, Hotel Las Provincias provides family-oriented rooms and free cribs, adding to its appeal for family travel. However, space constraints when accommodating four people and mixed feedback on extra beds suggest some drawbacks. Despite this, the hotel's family-oriented services and amenities make it a favorable option for family vacations.
The quality of beds at the hotel receives mixed feedback. Many guests find them comfortable, contributing positively to their stay, while others report issues such as double beds made from two singles, hard or noisy beds and uncomfortable extra beds. Pillow comfort also varies, indicating areas for improvement in bedding quality to enhance guest satisfaction.
As a three-star establishment, Hotel Las Provincias generally meets standard expectations with its clean rooms and convenient location. Nonetheless, there is a noted need for maintenance and updates, particularly in decor and furniture. While some feel the breakfast exceeds three-star standards, others believe it falls short. Noise levels are also a concern for a few guests, suggesting that better soundproofing could enhance the overall experience.
In summary, Hotel Las Provincias provides a satisfactory stay with emphasis on cleanliness, friendly staff and a prime location, though addressing areas for improvement could significantly boost guest satisfaction. Show more
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Categories
Family Friendly Hotel
Business Hotel
Hotel with Parking
3-Star Hotel
Room Types
Twin Room (1 or 2 people)This stylish, air-conditioned room features a plasma TV, a safe and a desk. The private bathroom includes toiletries.
Twin Room with Extra Bed (3 Adults)This stylish, air-conditioned room features a plasma TV, a safe and a desk. The private bathroom includes toiletries.
Comfort Quadruple RoomThis bright, elegant room includes a minibar, TV, free WI.Fi and a safe. It also has a private bathroom.
Twin Room with TerraceProviding free toiletries, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. Featuring a terrace, this twin room also provides air conditioning, a wardrobe and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
Hotel Las Provincias in Fuenlabrada boasts a prime location that makes it a convenient choice for travelers heading to Madrid. Its strategic position near La Serna station on the C5 Cercanías line ensures easy and quick access to the heart of Madrid with just a half-hour commute to Atocha. The hotel's surroundings are replete with restaurants, bars and commercial areas, making it ideal for both leisure and business visits. Free parking in the vicinity adds to its appeal, especially for guests arriving by car.
Guests frequently highlight the proximity to public transportation, including the Renfe suburban train and metro services. This connectivity is complemented by the clean and well-maintained facilities of the hotel, making it a reliable option for a stay in the area. The central location within Fuenlabrada provides access to local amenities and attractions, such as the FABRIK nightclub and shopping centers, adding another layer of convenience for visitors.
The hotel's staff receive commendations for their friendliness and attentive service, contributing positively to the overall guest experience. The geographical situation of the hotel not only facilitates travel to Madrid but also caters to those with business or personal commitments in Fuenlabrada and its surroundings.
In summary, Hotel Las Provincias stands out for its excellent location near major transportation links and local attractions, making it an attractive option for travelers seeking both ease of movement and access to the vibrant life in and around Madrid.
Breakfast
Hotel Las Provincias offers a mixed breakfast experience with guests expressing varying opinions. The buffet-style breakfast is available, featuring an array of items including toast, pastries, cold cuts, yogurts and fruit, meeting the basic nutritional needs to start the day. Some guests found the breakfast hearty, complete and appropriate for a three-star hotel with particularly positive remarks on the variety and quality for its category. However, many guests noted the limited variety with some describing it as very basic and lacking diversity, especially with hot items and proteins.
Issues of concern include the breakfast quality not matching its price and several guests feeling that the offerings could use improvement, particularly in terms of variety and freshness. Some experienced problems like coffee quality from the machines and stale pastries. The service hours are also noted as restrictive, which can be inconvenient for early risers.
Despite these criticisms, a few guests complimented the breakfast for being plentiful and good with courteous service from staff members enhancing the overall experience. However, many opted for nearby cafés for better options. Overall, while the breakfast service at Hotel Las Provincias meets basic expectations, there is significant room for improvement in variety, quality and service efficiency to enhance guests' dining experience.
Dinner
Hotel Las Provincias offers a mixed dining experience according to guest reviews. Guests have praised the quality of the dinner, describing it as very good with food at the restaurant being particularly commendable. However, there are notable inconveniences, such as the restaurant and bar being closed on weekends and holidays like Christmas Eve and Christmas Day. This limits dining options within the hotel, especially for those seeking cafeteria services throughout the day. Additionally, specific dietary needs, such as options for diabetics, are not well-catered for. Despite these challenges, the hotel's proximity to the train station and several nearby bars and good restaurants provide alternative dining options for guests.
Rooms
Guests at Hotel Las Provincias frequently commend the rooms for their spaciousness and cleanliness. Many highlight the comfort of the beds and the well-maintained, large bathrooms. The ample room size and effective air conditioning are often appreciated, as is the presence of terraces in some rooms.
However, there are mixed reviews regarding the condition of the rooms. Some guests note a need for furniture updates and better maintenance, pointing out issues like broken doors, non-functional lamps and aging decor. Complaints about noise from nearby train tracks suggest that soundproofing could be improved, although some rooms reportedly have well soundproofed windows.
Despite these concerns, the rooms generally offer a peaceful and comfortable stay. The hotel's convenient location and satisfactory amenities, like WiFi and spacious elevators, add to the overall positive experience. Nonetheless, addressing the occasional maintenance problems and updating the furnishings would enhance guest satisfaction even further.
Beds
Hotel Las Provincias appears to have a mixed reception when it comes to the quality of their beds. The majority of guests have found the beds to be very comfortable with many praising the mattresses and pillows for providing a good night's sleep. Words like comfortable, spacious and large frequently describe the beds, which seem to contribute positively to the overall experience.
However, several reviews mention issues with beds that detract from this positive impression. Some guests found that double beds were formed by pushing two single beds together, creating an uncomfortable gap in the middle. There have been remarks about hard, uncomfortable, or noisy beds with a few guests experiencing back pain from what they described as poor-quality mattresses. Additionally, there are complaints about extra beds being particularly uncomfortable and lacking the quality of the main beds.
Pillows also receive mixed feedback; while many find them comfortable, others describe them as either too hard or too soft. Concerns about cleanliness, such as food smells in the bedding and holes in the sheets, are also noted by some guests.
In summary, while many guests enjoyed the comfort of the beds and highlighted them as a strong point of their stay, there are noticeable inconsistencies that the hotel could address to improve the overall guest experience.
Cleanliness
Hotel Las Provincias boasts a reputation for cleanliness, receiving numerous commendations for the immaculate condition of the rooms and common areas. Guests consistently noted that the rooms were very clean, well-maintained and spacious with an emphasis on the cleanliness of the bathrooms. There were frequent positive remarks about both the overall cleanliness and daily upkeep by the cleaning staff, making it evident that the hotel prioritizes hygiene. The linens and duvets also received praise for being clean and well cared for.
However, there were a few areas that needed attention, such as the exterior windows, which some guests found dirty. A few reviews mentioned issues with dust and specific instances of cleanliness not meeting expectations, including unclean bathrooms and occasional maintenance oversights like dusty air filters and stained mattresses.
Despite these occasional lapses, the general feedback underscores a high standard of cleanliness that contributes to a comfortable stay. The friendly staff further enhances the experience, providing attentive service to ensure guests feel welcome and well-cared for during their visit. Overall, the hotel successfully maintains a clean and cozy atmosphere, making it a positive option for travelers seeking a tidy and comfortable accommodation.
Staff
Hotel Las Provincias consistently receives high praise for its exceptional staff, reflected in numerous guest reviews. The reception team, noted for their superb friendliness and professionalism, ensures a warm welcome and efficient problem resolution. Receptionists like Sandra and others are frequently highlighted for their exceptional treatment and attentiveness.
Guests appreciate the polite and helpful demeanor of the entire staff, reinforcing the hotel's reputation for excellent customer service. The cleanliness of the rooms is another positive aspect with cleaning staff respecting guests' privacy and ensuring the rooms are immaculate once they depart.
Further enhancing the experience, the staff in the dining area are recognized for their friendliness and professionalism. The overall ambiance is one of tranquility and well-maintained facilities, contributing to a comfortable stay. The hotel's additional services, such as the option to extend the stay for a small fee, add to its appeal, making Hotel Las Provincias a well-recommended choice for travelers.
Wi-Fi
Guests staying at Hotel Las Provincias have had varied experiences with the hotel's wifi. Some reviewers mentioned that the wifi was described as perfect, suggesting that for certain stays, it met or exceeded expectations. However, others reported more consistent challenges, including the wifi not reaching the rooms with good quality and instances of the internet being turned off at 10:30 pm. There were also complaints about the wifi network being bad, not working at all or having no wifi available throughout the stay. Additional concerns included the lack of plug points in the nightstand to charge phones and non-functional plugs in the rooms, further complicating the guest experience. Overall, while there are isolated reports of positive wifi experiences, many guests have encountered significant issues with the internet service at this hotel.
Parking
Hotel Las Provincias offers a range of parking options that come with both benefits and some challenges. The hotel provides private parking in a garage, which costs between €6 and €12 per day, appreciated by many guests for its affordability and availability. Some guests found the garage spacious and good, though occasionally the process of accessing it was unclear. Despite this, the convenience of having a secure place to park their car was a significant positive point for many.
For those who prefer street parking, there is good news—free parking spaces are often available around the hotel within a short 5-minute walk. This option adds flexibility for guests who do not wish to pay for the hotel's private parking. However, it’s worth noting that public parking can become scarce, especially at night and finding a nearby spot may be a challenge. Some reviewers mentioned that parking in the area is complicated or even impossible at times and having a car might require some patience.
On the whole, while there are parking options at Hotel Las Provincias, whether through the paid garage or nearby street parking, guests should prepare for potential difficulties in finding a spot, especially during peak hours. Consideration of these points can help in planning a more seamless stay at the hotel.
Family
Hotel Las Provincias offers a welcoming family atmosphere, making it a comfortable choice for family travel. Families traveling with children will appreciate the option of free cribs and rooms oriented for family occupancy, such as quadruple and family rooms. These rooms cater to groups like two adults and two children, ensuring convenience for family stays. Cleanliness is a highlighted strength, maintained to a high standard across the hotel, which adds to the overall positive experience. Proximity to the Renfe train station is another advantage, facilitating easy access to travel, particularly for those planning visits to Madrid.
While the family-oriented rooms are a plus, some guests noted logistical issues with room size, particularly when accommodating four people. Movement can be challenging due to space constraints when four beds are present. The arrangement of extra beds and their quality received mixed feedback. Despite these concerns, the family-centric services and amenities, including a buffet, reinforce the hotel's appeal for family vacations.
3 Star
Hotel Las Provincias offers a range of amenities and services typical of a three-star establishment, yet opinions on its quality and upkeep vary. Guests frequently praise the cleanliness of the bathrooms, sheets and rooms, which meet the standards expected from a hotel in its category. The location is particularly convenient, being just minutes away from the train station, making it a practical choice for travelers.
However, there's a consensus on the need for some maintenance and updates. Descriptions of outdated decor, old furniture and minor issues like a broken door frame or leaking shower curtain suggest that the hotel has areas in need of improvement. Despite these drawbacks, the hotel still provides good value for money, which many guests find commendable in today's market.
The breakfast at Hotel Las Provincias receives mixed reviews. Some guests find it impressive and above the usual quality of a three-star hotel, while others believe it falls short of this standard. Noise levels have been a concern for some, indicating that soundproofing could be better.
Overall, Hotel Las Provincias delivers a standard three-star experience with a strong emphasis on cleanliness and location. While certain areas could benefit from renovation and attention to detail, it remains a reliable option for budget-conscious travelers seeking fundamental amenities and a good location.
Business
Hotel Las Provincias is ideally located for business travelers, offering convenient access to public transportation and professional work areas. The hotel is well-connected, making it easy for guests to navigate the city. Rooms are clean, spacious and suitable for business or study trips, ensuring a comfortable stay. The hotel is situated close to essential amenities such as bars, cafes and supermarkets, contributing to its practicality for both short and extended work stays. Additionally, the quiet and pleasant environment enhances the experience, allowing for a peaceful rest after a long day of work. Its proximity to the station further adds to the convenience, making it a reliable choice for those traveling for business purposes.
Accessible
Hotel Las Provincias offers a convenient and accessible stay for guests with disabilities. Situated very close to the commuter train station, it provides great connectivity for those relying on public transportation. Proximity to the bus and metro services further enhances its appeal for travelers looking to explore the city with ease. The hotel is centrally located, making it easy to access the city center and other key areas.
Room access is commendable with functional facilities and good lighting in the stairwell for added safety. Guests appreciated the quiet environment and the straightforward road access, which also includes easy parking options. The helpful staff were noted for assisting with room-related issues, ensuring a smoother stay.
Overall, the hotel stands out for its practical accessibility features and convenient location, making it a solid option for travelers seeking ease of movement and transportation. While there were some minor issues, such as a dusty room and additional charges for certain amenities, the emphasis on accessibility and connectivity makes Hotel Las Provincias a noteworthy choice in its category.
No, Hotel Las Provincias doesn't have any pool.
No, a spa isn't available at Hotel Las Provincias.
No, Hotel Las Provincias doesn't allow dogs.
Yes, parking facilities are available at Hotel Las Provincias.