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Summary of reviewsHS Castilla Fuenlabrada enjoys high praise for its prime location in the heart of Fuenlabrada. The hotel is lauded for its accessibility and convenience, being close to the highway, commuter station and a metro station that provides excellent connectivity to Madrid’s city center. Guests benefit from nearby supermarkets like Mercadona and a variety of dining and entertainment options, making it a vibrant and social place to stay. The hotel offers good value for money and a commendable quality-price ratio, contributing to a comfortable and hassle-free experience.
The dining experience at the hotel is versatile and convenient, supported by a strategic location near various restaurants, cafes and food delivery services. Guests appreciate the on-site cafeteria, vending machines and in-room amenities like a coffee maker and microwave. All-night dining options and the ability to order food over the phone add to the culinary convenience.
Rooms at HS Castilla Fuenlabrada are generally spacious, clean and comfortable, exceeding many guests' expectations given the price. Well-maintained bathrooms, reliable air conditioning and inexpensive parking services enhance the stay. Issues with noise due to lack of soundproofing and occasional strong odors of tobacco are noted, though the helpful and responsive staff, as well as daily cleaning services, mitigate some of these problems.
The hotel stands out for its excellent cleanliness standards. Reviews frequently commend the impeccably clean facilities, thorough housekeeping services and well-maintained common areas. Friendly and attentive staff further elevate the experience, contributing to a welcoming and pleasant atmosphere.
Guests consistently praise the exceptional service from the hotel staff, highlighting their friendliness, professionalism and attentiveness. Many mentioned specific instances that demonstrated the staff’s dedication to providing excellent service, making the stay more enjoyable and comfortable.
The wifi service, however, has received mixed reviews. While some guests find it excellent with strong signal coverage, others report slow or inconsistent connections, posing challenges for those needing reliable internet for work. The absence of free wifi could be a consideration for budget-conscious travelers.
Parking is another positive aspect of the hotel with convenient and affordable options often included in the reservation. The private and secure parking, which is reasonably priced and well-maintained, is valued by guests, despite occasional comments about restricted space in the garage.
Beds receive mixed feedback with many guests praising their comfort, attributing restful sleep to quality mattresses and memory foam pillows. However, some find the beds too soft, small or noisy and note occasional issues like sheets coming off easily.
In sum, HS Castilla Fuenlabrada excels in offering a centrally located, clean and comfortable base with excellent staff service and convenient amenities, making it a commendable choice for travelers exploring Fuenlabrada and beyond. Show more
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Guest House with Parking
Room Types
Double RoomThis larger, quiet room is air conditioned room has a TV and a private bathroom.
Single RoomThis larger, quiet room is air conditioned room has a TV and a private bathroom.
Twin RoomThis larger, quiet room is air conditioned room has a TV and a private bathroom.
Single RoomThe single room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower. The single room provides a flat-screen TV, a wardrobe, parquet floors and heating. The unit offers 1 bed.
Twin Room with ParkingThe twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower. The twin room offers a wardrobe, parquet floors, heating, as well as a flat-screen TV. The unit has 2 beds.
Double Room with ParkingThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower. The double room offers a wardrobe, parquet floors, heating, as well as a flat-screen TV. The unit has 1 bed.
Single RoomThe single room offers air conditioning and soundproof walls, as well as a private bathroom featuring a shower. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
HS Castilla Fuenlabrada boasts an enviable location in the heart of Fuenlabrada with numerous reviews praising its accessibility and convenience. Situated near the highway and the commuter station, this hotel is a prime choice for those seeking ease of transportation. Guests note its proximity to supermarkets, making it easy to grab essentials, while the nearby Mercadona supermarket receives frequent mentions for its convenience.
Public transportation is another strong point with the metro station just a short walk away, ensuring excellent connectivity to Madrid’s city center. Despite being on the outskirts of Madrid, the hotel offers seamless access via metro or Renfe, making it a suitable choice for both short visits to the capital and longer stays.
For visitors looking for entertainment and dining options, the hotel is centrally located amongst various restaurants, bars and cafes, facilitating a vibrant and social stay. Additionally, the parking options, although occasionally noted as tricky, are largely deemed adequate and reasonably priced.
The overall quality-price ratio is widely commended, reinforcing the hotel’s reputation for offering good value without compromising on comfort. Cleanliness and the geniality of the staff also receive positive feedback, contributing to a pleasant and hassle-free experience.
In summary, HS Castilla Fuenlabrada provides a well-connected, centrally located base with ample amenities nearby, making it a commendable choice for travelers looking to explore Fuenlabrada and beyond.
Dinner
'HS Castilla Fuenlabrada' offers a convenient and diverse dining experience for its guests. The hotel is strategically located near a variety of restaurants, cafes and food delivery services, making it easy for visitors to access a range of dining options. Guests appreciate the comfortable cafeteria with a good ambiance and the presence of vending and snack machines for quick bites. There are numerous cafes and coffee shops within reach, enhancing the overall culinary experience. The coffee maker and microwave in each room add to the convenience. Additionally, all-night dining facilities and the option to order food over the phone ensure that guests can enjoy meals at any time.
Rooms
HS Castilla Fuenlabrada presents a mixed bag of experiences for travelers, but it generally offers spacious, clean and comfortable rooms. Many guests appreciated the spaciousness and cleanliness, mentioning that the rooms often exceeded expectations for the price. The majority of bathrooms were noted to be of good size and well-maintained, adding to guest comfort. Air conditioning, reliable bedding and inexpensive parking services were also positively highlighted.
However, recurring issues detracted from the overall experience. Noise was a significant problem, as rooms lacked soundproofing, making it easy to hear noises from adjacent rooms and hallways. Several reviews mentioned strong odors of tobacco in the rooms, negatively affecting the atmosphere. Room sizes varied widely with single rooms being particularly small and at times, cramped. Some guests pointed out discrepancies between the photos and the actual state of the rooms, as well as outdated or worn-out furnishings and minor maintenance issues like poorly fitted windows and malfunctioning lights.
Despite these shortcomings, daily cleaning services and generally responsive staff seemed to alleviate some inconveniences. The comfort of beds and the overall quiet environment were appreciated, contributing to a satisfactory stay for many. Overall, the hotel offers value for cost with some room for improvement in noise management and maintenance operations.
Beds
At HS Castilla Fuenlabrada, opinions on the beds range from high praise to some dissatisfaction. Many guests highlight the beds as being very comfortable, often attributing their restful sleep to the quality of the mattresses and pillows. Particularly noted are the comfortable bedding and memory foam pillows which add to the overall sleep quality. Some find the dense mattresses to their liking, mentioning the comfort repeatedly across reviews.
However, there is a segment of guests who found the mattresses too soft for their preferences with comments about the bed sinking in the middle or being super soft. A few reviews mention the beds being small, noisy or the pillows being too hard or low. Issues like beds moving a lot and sheets coming off frequently are indicated, pointing to some inconsistency in bed-related experiences.
Despite these drawbacks, the cleanliness of the rooms and beds is often praised, ensuring that the sleeping area, at least, maintains a high standard of hygiene. For those who prioritize comfort, it seems there are ample beds that meet and exceed expectations, although a few guests might find themselves wishing for firmer support.
Cleanliness
HS Castilla Fuenlabrada has garnered numerous positive reviews concerning its cleanliness. The hotel impresses with its impeccably clean facilities and rooms, which are both spacious and comfortable. Guests frequently commend the consistently high standards of cleanliness throughout the property, including common areas and bathrooms. Housekeeping is thorough with rooms cleaned daily and the hotel is perceived as both well-maintained and modern.
The cleaning staff and receptionists are frequently described as friendly and attentive, contributing to a welcoming and pleasant stay. The value for money is another highlighted aspect with efficient cleaning services paired with reasonable rates. Despite a few minor issues like occasional cigarette smells or outdated elements, the overall sentiment is overwhelmingly positive regarding the hotel's cleanliness and comfort.
Additionally, the hotel offers well-maintained common areas and amenities such as hot showers with good water flow and comfortable beds add to the positive experience. The attention to detail in cleaning is appreciated by many, ensuring that the rooms are always tidy and fresh. While there are occasional remarks about minor cleanliness issues, these are vastly outnumbered by the positive feedback.
In summary, HS Castilla Fuenlabrada stands out for its excellent cleaning standards, friendly service and good value, making it a reliable choice for travelers seeking a clean and comfortable stay.
Staff
Reviews of 'HS Castilla Fuenlabrada' highlight the excellent service provided by the hotel staff. The reception and cleaning teams received particular praise for their friendliness, professionalism and attentiveness. Guests consistently described the staff as kind, helpful and pleasant with many noting specific instances of excellent treatment and attention to detail. The night and morning receptionists were frequently mentioned for their charming and accommodating nature. Overall, the kind and patient staff contributed significantly to a positive and comfortable stay, making the hotel highly recommended by those who have experienced their service.
Wi-Fi
HS Castilla Fuenlabrada has received mixed reviews regarding its wifi service. While some guests praised the wifi as one of the best they have ever used and commended the signal coverage, others reported significant issues with its reliability and speed. Several guests found the internet connection slow or inconsistent with some experiencing complete lack of functionality, making it difficult for work-related tasks. Additionally, it was noted that there is no free wifi available, which might be a consideration for budget-conscious travelers. Overall, while the wifi service can be excellent for some, it appears to be inconsistent and may require attention for those who depend on a stable connection.
Parking
HS Castilla Fuenlabrada offers an overall positive parking experience for guests, supplementing its central location and proximity to the commuter station with convenient and affordable parking options. The hotel provides private and secure parking, often included in the reservation, which is highly appreciated by patrons for its accessibility right beside or within the hotel. The cost is notably reasonable, often mentioned as €2-€3 per day, making it an economical choice compared to other areas where parking is difficult and more costly.
Guests appreciate the ample, clean and well-maintained parking facilities, including underground and garage options. The ease of parking is frequently highlighted, even though a few reviews mention that the garage can have restricted space and might be small. Nonetheless, the overall sentiment is that parking is a significant advantage of staying at the hotel, especially since it saves money and effort in a generally crowded area. While there can be challenges in finding parking spots outside the hotel, the secure and reasonably priced parking provided on-site makes up for it, resulting in a highly recommended service for those traveling by car.
No, HS Castilla Fuenlabrada doesn't have any pool.
No, a spa isn't available at HS Castilla Fuenlabrada.
No, HS Castilla Fuenlabrada doesn't allow dogs.
Yes, parking facilities are available at HS Castilla Fuenlabrada.