5-Star HotelSummary of reviews related to the '5 Star' categoryHotel Dollenberg is a well-known five-star resort, which offers exceptional facilities and services to its guests. Although some guests noted that they experienced a lack of English proficiency by some staff, they acknowledge that the service here is on a five-star superior level. Some guests also mentioned missing that extra level of service they've come to expect from other five-star wellness hotels in Germany. While there are a few details that do not fit the five-star luxury standard, overall, the hotel is exceptional. However, some guests were disappointed with the lack of air conditioning in the hotel, which should be essential in a hotel of this caliber. Despite this oversight, the hotel received numerous positive comments from satisfied guests regarding their top-notch spa treatments and the impeccable cleanliness of their guest rooms.
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