Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Villa Country House Hotel has garnered positive feedback for being accessible to guests with disabilities. The hotel offers an ideal disabled-friendly room and ensures wheelchair access, making it convenient for those with mobility needs. Guests have noted the availability of disabled adapted rooms and the ease of accessing ground floor rooms. There's a lift to the first floor and disabled parking, including Blue Badge holder spaces, is available, though some have pointed out that the spaces are limited and sometimes on gravel.
Staff are praised for their helpfulness in accommodating disability needs. The hotel features great facilities for disabled guests and has wheelchair-friendly public areas. However, some areas for improvement were noted, such as the public disabled toilets having an unpleasant smell and the lack of very specific accessibility features for certain users. While most comments were positive, one review mentioned elderly guests feeling mistreated.
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