Embassy Suites by Hilton Nashville South Cool Springs
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Summary of reviewsEmbassy Suites by Hilton Nashville South Cool Springs is widely praised for its highly convenient and central location, situated near vibrant dining, shopping options and essential local attractions. Guests frequently highlight the ease of access to the interstate and main areas of town, complemented by ample parking and a seamless contactless check-in and check-out process. This prime location, combined with the helpful and friendly staff, creates a welcoming atmosphere for travelers.
The breakfast at the hotel is another significant positive, consistently receiving accolades for variety and quality. Guests particularly enjoy the made-to-order omelettes and appreciate the complimentary breakfast and evening social hour. The breakfast experience is further enhanced by the attentive and friendly staff, adding to the overall sense of excellent service.
The hotel’s rooms are noted for their spaciousness and cleanliness, making them a preferred option for families and groups. Comfortable beds and good room temperature contribute to a pleasant stay, though some reviews indicate that parts of the hotel, including certain rooms, could benefit from updates and improved maintenance.
Cleanliness stands out as a major highlight across the property. Guests often describe their rooms as exceptionally clean and comfy with the overall property being neat and up to date. This attention to cleanliness, combined with accommodating staff, enhances the guest experience, despite occasional lapses in housekeeping.
The staff at Embassy Suites by Hilton Nashville South Cool Springs consistently receive high praise for their professionalism, friendliness and exceptional service. Guests frequently mention the staff's attentiveness and warm interactions, which significantly contribute to the hotel's welcoming atmosphere.
While the indoor saltwater pool is appreciated by many, especially families with children, some guests have noted issues with pool temperature and cleanliness. Addressing these concerns could improve guest satisfaction in this area.
Parking, despite being relatively inexpensive at $5.00 per night, receives mixed reviews with some guests finding the fee unnecessary and noting occasional difficulties during peak times.
For families, the hotel offers a welcoming and family-friendly environment with spacious suites suitable for extended stays. The inviting atmosphere and close proximity to local attractions make it an ideal base for family explorations, though some noise disturbances are occasionally mentioned.
Overall, Embassy Suites by Hilton Nashville South Cool Springs is highly regarded for its convenient location, exceptional staff, spacious and clean rooms and excellent breakfast, making it a preferred choice for travelers visiting the area, particularly families and groups.
Categories
The breakfast at the hotel is another significant positive, consistently receiving accolades for variety and quality. Guests particularly enjoy the made-to-order omelettes and appreciate the complimentary breakfast and evening social hour. The breakfast experience is further enhanced by the attentive and friendly staff, adding to the overall sense of excellent service.
The hotel’s rooms are noted for their spaciousness and cleanliness, making them a preferred option for families and groups. Comfortable beds and good room temperature contribute to a pleasant stay, though some reviews indicate that parts of the hotel, including certain rooms, could benefit from updates and improved maintenance.
Cleanliness stands out as a major highlight across the property. Guests often describe their rooms as exceptionally clean and comfy with the overall property being neat and up to date. This attention to cleanliness, combined with accommodating staff, enhances the guest experience, despite occasional lapses in housekeeping.
The staff at Embassy Suites by Hilton Nashville South Cool Springs consistently receive high praise for their professionalism, friendliness and exceptional service. Guests frequently mention the staff's attentiveness and warm interactions, which significantly contribute to the hotel's welcoming atmosphere.
While the indoor saltwater pool is appreciated by many, especially families with children, some guests have noted issues with pool temperature and cleanliness. Addressing these concerns could improve guest satisfaction in this area.
Parking, despite being relatively inexpensive at $5.00 per night, receives mixed reviews with some guests finding the fee unnecessary and noting occasional difficulties during peak times.
For families, the hotel offers a welcoming and family-friendly environment with spacious suites suitable for extended stays. The inviting atmosphere and close proximity to local attractions make it an ideal base for family explorations, though some noise disturbances are occasionally mentioned.
Overall, Embassy Suites by Hilton Nashville South Cool Springs is highly regarded for its convenient location, exceptional staff, spacious and clean rooms and excellent breakfast, making it a preferred choice for travelers visiting the area, particularly families and groups.
Hotel Taking Steps Towards Sustainability
This property holds three third-party sustainability certifications: ISO 14001:2015 for environmental management, ISO 50001:2018 for energy management, and ISO 9001:2015 for quality management systems.
Hotel for Honeymoon
The spacious suites provide separate living areas, offering extra space and privacy for honeymooners. The complimentary cooked-to-order breakfast and evening reception add value and convenience to the stay.
Family Friendly Hotel
This hotel is family-friendly, offering spacious suites, complimentary breakfast, and an indoor pool. It also features an evening reception, providing additional value and convenience for families.
Dog Friendly Hotel
This hotel welcomes pets of any size and provides a designated pet relief area on the property. A 'Woof and Wag' pet amenity package is available, including gourmet organic dog treats, a collapsible bowl, and a waste bag dispenser.
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Yes, $ 75 per booking
Yes, $ 75 per booking
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Business Hotel
Offering spacious suites perfect for extended business trips, this hotel includes a business center, meeting rooms, and complimentary breakfast. The added convenience of an airport shuttle service enhances its appeal for travelers.
Accessible Hotel
While specific accessibility details are not listed, Embassy Suites hotels typically offer accessible rooms and features to comply with ADA standards.
Hotel with Gym
This hotel has a fitness center that includes a Peloton Bike with toe cages and an indoor pool. It also offers a daily made-to-order breakfast and an evening reception.
4-Star Hotel
Offers spacious suites and a range of amenities including a complimentary shuttle service. Known for its comfortable accommodations and convenient location, making it suitable for both business and leisure travelers.
Hotel with Indoor Pool
This hotel features an indoor pool, a whirlpool, and a sauna, offering a comprehensive aquatic and relaxation experience for guests.
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
Hotel with Heated Pool
Guest Reviews
The Embassy Suites by Hilton Nashville South Cool Springs enjoys a highly praised location with numerous positive attributes. Guests consistently highlight its convenience, situated near a variety of dining and shopping options, including a nearby mall. Accessibility is a notable advantage with easy access to the interstate and main areas of town. The hotel's proximity to local attractions and essentials makes it an excellent choice for visitors who value a central and easily navigable location.
The area surrounding the property is described as superb and outstanding, providing guests with the convenience of being close to everything needed. Additionally, the hotel provides ample parking and offers a contactless check-in and check-out process, enhancing overall guest satisfaction.
Many reviews also compliment the helpfulness and friendliness of the staff, contributing to a welcoming atmosphere. Cleanliness of the rooms and facilities is another frequently mentioned positive aspect, adding to guests' comfort. The combination of a prime location, spacious and clean rooms and pleasant staff makes this property a well-regarded option for travelers visiting the area.
The breakfast at Embassy Suites by Hilton Nashville South Cool Springs consistently receives high praise from guests. Descriptions of the morning meal range from "excellent" to "amazing" and "fantastic," indicating a generally high level of satisfaction. Guests appreciate the variety of options available, mentioning both cold and hot foods with a special highlight on the made-to-order omelettes, which are often described as delicious and phenomenal. The breakfast area itself is noted for its nice setting, contributing to the overall pleasant experience.
The complimentary breakfast is frequently mentioned alongside positive comments about the friendly and helpful staff, contributing to the sense of excellent service and comfort. It's also noted that the breakfast, combined with the evening social hour, makes for a convenient and valuable stay. While there is some feedback suggesting that the breakfast buffet could use more variety, the majority of reviews emphasize the quality and abundance of the options provided.
Overall, the breakfast at this hotel seems to be a significant positive aspect with many guests finding it a highlight of their stay. The combination of good food, a welcoming staff and a variety of options caters well to different preferences and adds to the hotel's appeal.
Embassy Suites by Hilton Nashville South Cool Springs offers an attractive option for families and groups seeking spacious accommodations. Guests frequently highlight the room size, describing them as large, spacious and ample for families, even accommodating groups of four to five comfortably. Many reviews commend the comfortable beds and the good room temperature, making for a pleasant stay. Cleanliness is generally a positive aspect with several guests mentioning clean and sanitized rooms, alongside a delicious breakfast.
However, some areas receive less favorable feedback. Certain parts of the hotel and its rooms appear dated with guests suggesting the need for updates and detailed repairs. A few reviews mention issues with cleanliness and musty odors in the rooms and echoing noises in the hallways have been noted as a disturbance.
The hotel, overall, provides a convenient location and friendly staff, contributing to the positive experiences of many visitors. While the spacious rooms and comfort are consistent highlights, an upgrade in facilities and attention to detail in maintenance and cleanliness could enhance the guest experience further.
Guests at Embassy Suites by Hilton Nashville South Cool Springs frequently comment on the comfort of the beds with many describing them as very comfortable, soft and nice. The king bed and mattresses generally receive high marks for comfort, contributing to a pleasant stay. Some guests specifically note the sofa bed as a positive feature. However, feedback is mixed as a few guests mention that the mattresses need upgrading and some found the double bedroom bed too small or the pillows unsatisfactory. Overall, the beds are a highlight for most, though a few areas for improvement remain.
Embassy Suites by Hilton Nashville South Cool Springs consistently receives praise for its cleanliness and the friendliness of its staff. Guests often note that the hotel is very neat, up to date and features exceptionally clean rooms. Many appreciate the comfortable accommodations and the efficient service provided by the accommodating and wonderful staff.
The property is conveniently located with great views from the rooms, adding to its appeal. Cleanliness stands out as a major highlight with multiple guests describing their rooms as clean and comfy. The breakfast is noted as delicious, further enhancing the positive experience.
However, a few guests mentioned that some rooms appear a little outdated and there were occasional lapses in cleaning service. Despite these minor setbacks, the overall feedback is overwhelmingly positive, highlighting a clean and comfortable stay with friendly and helpful staff.
Nestled in the heart of Nashville South Cool Springs, Embassy Suites by Hilton consistently receives high praise for its outstanding staff. Guests frequently describe the staff as exceptional, super nice and incredibly helpful. It's clear that the team goes above and beyond to ensure a welcoming atmosphere with numerous mentions of their friendliness and attentiveness. The hotel's employees are also noted for their professionalism, consistently providing top-notch service. From the friendly interactions during check-in to the warm service at breakfast, the staff leaves a lasting impression. Families particularly appreciate the kid-friendly vibe with happy and approachable workers enhancing their stay. Despite a minor isolated incident, the overall consensus highlights a dedicated and amiable team committed to making every guest's experience memorable.
Embassy Suites by Hilton Nashville South Cool Springs offers an indoor pool that garners mixed reviews. Many guests appreciate the saltwater composition of the pool, noting its buoyancy and absence of harsh chemicals. Families found the pool to be suitable for children, describing it as nice and great for kids.
However, multiple reviews point out the pool's temperature issues, often mentioning that it was cold, despite claims of it being heated. Cleanliness appears inconsistent with some guests remarking the pool was clean, while others observed it being dirty or in need of cleaning. The pool area was described as small, which could be a concern during peak times.
Though the pool adds value to the overall guest experience, addressing the cleanliness and temperature control could enhance guest satisfaction.
Guests at the Embassy Suites by Hilton Nashville South Cool Springs have consistently mentioned the parking situation with several reviews pointing out that there is a fee for overnight parking. While the charge is relatively low at $5.00, some visitors feel it is an unnecessary expense. Additionally, there were instances where parking proved challenging due to big events in the evenings, leading to limited availability. Despite the minimal cost, the need to pay for parking was an aspect of the stay that guests found less than ideal.
Embassy Suites by Hilton Nashville South Cool Springs is an ideal choice for families, offering a welcoming and family-friendly environment. The hotel is particularly suitable for family gatherings or socializing with plenty of room for everyone. Guests appreciate the spacious suites, providing extra space for stays longer than just a night, making it comfortable and convenient for families with multiple members. The hotel's inviting atmosphere and happy, friendly staff add to the overall positive experience. Additionally, its location, just a few miles from a mall, makes it a perfect base for families looking to explore the area. Although it can be a little noisy at times, the hotel remains a safe and enjoyable place for kids and families to stay.
Location Show Map
Location
The area surrounding the property is described as superb and outstanding, providing guests with the convenience of being close to everything needed. Additionally, the hotel provides ample parking and offers a contactless check-in and check-out process, enhancing overall guest satisfaction.
Many reviews also compliment the helpfulness and friendliness of the staff, contributing to a welcoming atmosphere. Cleanliness of the rooms and facilities is another frequently mentioned positive aspect, adding to guests' comfort. The combination of a prime location, spacious and clean rooms and pleasant staff makes this property a well-regarded option for travelers visiting the area.
Breakfast
The complimentary breakfast is frequently mentioned alongside positive comments about the friendly and helpful staff, contributing to the sense of excellent service and comfort. It's also noted that the breakfast, combined with the evening social hour, makes for a convenient and valuable stay. While there is some feedback suggesting that the breakfast buffet could use more variety, the majority of reviews emphasize the quality and abundance of the options provided.
Overall, the breakfast at this hotel seems to be a significant positive aspect with many guests finding it a highlight of their stay. The combination of good food, a welcoming staff and a variety of options caters well to different preferences and adds to the hotel's appeal.
Rooms
However, some areas receive less favorable feedback. Certain parts of the hotel and its rooms appear dated with guests suggesting the need for updates and detailed repairs. A few reviews mention issues with cleanliness and musty odors in the rooms and echoing noises in the hallways have been noted as a disturbance.
The hotel, overall, provides a convenient location and friendly staff, contributing to the positive experiences of many visitors. While the spacious rooms and comfort are consistent highlights, an upgrade in facilities and attention to detail in maintenance and cleanliness could enhance the guest experience further.
Beds
Cleanliness
The property is conveniently located with great views from the rooms, adding to its appeal. Cleanliness stands out as a major highlight with multiple guests describing their rooms as clean and comfy. The breakfast is noted as delicious, further enhancing the positive experience.
However, a few guests mentioned that some rooms appear a little outdated and there were occasional lapses in cleaning service. Despite these minor setbacks, the overall feedback is overwhelmingly positive, highlighting a clean and comfortable stay with friendly and helpful staff.
Staff
Pool
However, multiple reviews point out the pool's temperature issues, often mentioning that it was cold, despite claims of it being heated. Cleanliness appears inconsistent with some guests remarking the pool was clean, while others observed it being dirty or in need of cleaning. The pool area was described as small, which could be a concern during peak times.
Though the pool adds value to the overall guest experience, addressing the cleanliness and temperature control could enhance guest satisfaction.
Parking
Family
Yes, Embassy Suites by Hilton Nashville South Cool Springs has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Embassy Suites by Hilton Nashville South Cool Springs.
Yes, Embassy Suites by Hilton Nashville South Cool Springs welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Embassy Suites by Hilton Nashville South Cool Springs.
Yes, Embassy Suites by Hilton Nashville South Cool Springs has a gym.
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