Best Western Franklin
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Summary of reviewsBest Western Franklin is renowned for its prime location, providing travelers with easy access to I-65, local attractions, restaurants and shops in both Franklin and downtown Nashville. The hotel's central position makes it an ideal choice for exploring the area while ensuring that essentials like fuel and groceries are within close reach. Guests also appreciate its proximity to notable sites like the Church of the City and the historic downtown area.
The breakfast experience is frequently highlighted as one of the best aspects of a stay at Best Western Franklin. Guests commend the variety and quality of the offerings, which include hot items like eggs, sausage and biscuits alongside standard continental selections. The breakfast bar is consistently well-stocked and managed by friendly staff, making it a pleasant and convenient start to the day.
Accommodations at the hotel receive high praise for their cleanliness and comfort. Rooms are described as modern, well-furnished and spacious. Guests appreciate the clean bathrooms, daily housekeeping and features like walk-in showers and plush bedding. While some minor issues like outdated decor and occasional maintenance needs are noted, the overall sentiment is positive with many finding the rooms bright, comfortable and a good value.
Cleanliness across the property is another strong point with guests frequently praising the well-maintained rooms and common areas. Reviews highlight the diligent housekeeping staff and the generally spotless condition of the hotel's facilities, from pillows and mattresses to the lobby and grounds.
The staff at Best Western Franklin is often commended for their friendliness and helpfulness. Positive interactions with the front desk, housekeeping and breakfast service personnel contribute significantly to the hotel's welcoming atmosphere. Guests often describe the staff as professional, accommodating and attentive to their needs.
The hotel's WiFi service receives mixed reviews with some guests noting satisfactory speeds while others report weak and intermittent signals. This could be an area for improvement, particularly for travelers who rely heavily on internet access.
The pool is a favored amenity among guests, providing a clean and pleasant spot for relaxation. The well-maintained outdoor pool, accompanied by a playground, enhances the family-friendly environment of the hotel. Occasional maintenance issues have been noted, but overall, the pool experience is positively received.
Best Western Franklin offers a range of child-friendly amenities, making it an attractive option for families. The playground is particularly appreciated for its clean and enjoyable setup, providing an excellent space for children. Family suites and convenient dining options like a full breakfast cater well to family needs.
Beds at the hotel receive mixed but generally positive reviews. While some guests find the mattresses and pillows exceptionally comfortable, opinions on firmness and softness vary. Despite this, the consensus is that the beds contribute significantly to the overall comfortable stay.
As a three-star hotel, Best Western Franklin meets and often exceeds guest expectations, offering good value for a budget-friendly stay. The clean, modern interiors and well-maintained facilities, combined with a convenient location and friendly service, make it a standout choice among budget-conscious travelers.
Business travelers also find the hotel suitable for their needs with good value accommodations, useful business services and accessible meeting facilities. Although there were occasional minor inconveniences, the overall feedback underscores the hotel's adequacy for business stays.
For guests with disabilities, the hotel provides notable accessibility features, including handicapped accessible rooms and a handicap accessible pool chair lift. While some improvements could be made, such as adding wheelchair ramps, the overall accessibility measures are well-regarded.
In summary, Best Western Franklin is a well-rounded choice for a variety of travelers, offering cleanliness, comfort, convenience and a friendly atmosphere, all at a good value.
Categories
The breakfast experience is frequently highlighted as one of the best aspects of a stay at Best Western Franklin. Guests commend the variety and quality of the offerings, which include hot items like eggs, sausage and biscuits alongside standard continental selections. The breakfast bar is consistently well-stocked and managed by friendly staff, making it a pleasant and convenient start to the day.
Accommodations at the hotel receive high praise for their cleanliness and comfort. Rooms are described as modern, well-furnished and spacious. Guests appreciate the clean bathrooms, daily housekeeping and features like walk-in showers and plush bedding. While some minor issues like outdated decor and occasional maintenance needs are noted, the overall sentiment is positive with many finding the rooms bright, comfortable and a good value.
Cleanliness across the property is another strong point with guests frequently praising the well-maintained rooms and common areas. Reviews highlight the diligent housekeeping staff and the generally spotless condition of the hotel's facilities, from pillows and mattresses to the lobby and grounds.
The staff at Best Western Franklin is often commended for their friendliness and helpfulness. Positive interactions with the front desk, housekeeping and breakfast service personnel contribute significantly to the hotel's welcoming atmosphere. Guests often describe the staff as professional, accommodating and attentive to their needs.
The hotel's WiFi service receives mixed reviews with some guests noting satisfactory speeds while others report weak and intermittent signals. This could be an area for improvement, particularly for travelers who rely heavily on internet access.
The pool is a favored amenity among guests, providing a clean and pleasant spot for relaxation. The well-maintained outdoor pool, accompanied by a playground, enhances the family-friendly environment of the hotel. Occasional maintenance issues have been noted, but overall, the pool experience is positively received.
Best Western Franklin offers a range of child-friendly amenities, making it an attractive option for families. The playground is particularly appreciated for its clean and enjoyable setup, providing an excellent space for children. Family suites and convenient dining options like a full breakfast cater well to family needs.
Beds at the hotel receive mixed but generally positive reviews. While some guests find the mattresses and pillows exceptionally comfortable, opinions on firmness and softness vary. Despite this, the consensus is that the beds contribute significantly to the overall comfortable stay.
As a three-star hotel, Best Western Franklin meets and often exceeds guest expectations, offering good value for a budget-friendly stay. The clean, modern interiors and well-maintained facilities, combined with a convenient location and friendly service, make it a standout choice among budget-conscious travelers.
Business travelers also find the hotel suitable for their needs with good value accommodations, useful business services and accessible meeting facilities. Although there were occasional minor inconveniences, the overall feedback underscores the hotel's adequacy for business stays.
For guests with disabilities, the hotel provides notable accessibility features, including handicapped accessible rooms and a handicap accessible pool chair lift. While some improvements could be made, such as adding wheelchair ramps, the overall accessibility measures are well-regarded.
In summary, Best Western Franklin is a well-rounded choice for a variety of travelers, offering cleanliness, comfort, convenience and a friendly atmosphere, all at a good value.
Hotel near Golf Courses
Located in Franklin, this hotel is approximately 2.75 km (1.7 miles) from Franklin Bridge Golf Club. It provides a convenient base for golfers looking to play this local course.
Accessible Hotel
The property has public space ADA accessible features: Accessible parking spaces and signage (car and van); Accessible parking space that is 96-inches wide with an appropriate access aisle; An accessible lobby entrance door; An accessible reception desk or accessible folding shelf or reception area; Room signage: 60-inches to sign center above finished floor; Accessible table in eating area; The eating area has self-service shelves and dispensing devices within reach range; Public restrooms; Accessible doors
Hotel with Outdoor Pool
Guests can enjoy a seasonal outdoor pool at this hotel.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Best Western Franklin boasts an exceptional location that appeals to a wide range of travelers. Situated conveniently close to I-65, the hotel provides easy access to the interstate, making it an ideal spot for those on the road. Its proximity to a variety of restaurants, shops, gas stations and local attractions in both Franklin and downtown Nashville makes it incredibly convenient for visitors. Guests appreciate the easy reach to the Church of the City and the historic downtown area.
The hotel’s central position near several dining options, grocery stores and retail establishments enhances its appeal, ensuring that everything necessary, from food to fuel, is within close range. Moreover, many have found its vicinity to be perfect for attending events, appointments or simply exploring the area.
The accessibility of the location, coupled with features such as a remodeled interior and clean, comfortable rooms, adds to the overall positive experience. With friendly staff and amenities like a pool and breakfast, Best Western Franklin stands out for its environment and convenience. Despite being on a busy road, the hotel remains quiet and easy to navigate, further solidifying its reputation as a top choice for travelers seeking comfort and convenience.
The breakfast experience at Best Western Franklin received overwhelmingly positive feedback from guests. It was frequently described as exceptional, wonderful and one of the best on trips. Many guests appreciated the variety and quality of the options available, noting the inclusion of hot items like eggs, sausage, potatoes, biscuits and gravy, alongside standard continental selections such as cereals, fruits and yogurt. The breakfast bar was consistently well-stocked and attended by friendly staff, contributing to a clean and pleasant dining area.
Guests noted that the breakfast was fresh, abundant and above average for a budget-friendly hotel. Many appreciated the full breakfast, which included protein options catering to various dietary needs, such as diabetic travelers. The hot breakfast items and coffee received particular praise for their taste and convenience, especially for tourists visiting nearby Nashville.
Though the majority of reviews were positive, a few guests mentioned that the breakfast could be repetitive or not sufficiently warm. However, these comments were rare compared to the frequently expressed compliments about the breakfast being a highlight of the stay. Overall, the breakfast at Best Western Franklin is described as plentiful, tasty and offering great value, making it a delightful start to the day for travelers.
Best Western Franklin offers rooms that are often praised for their cleanliness and comfort. Many guests found the rooms to be clean and nicely furnished with modern updates, including stylish decor and amenities like minifridges and microwaves. The refurbished rooms are noted for their bright and comfortable atmosphere, often featuring walk-in showers and plush bedding.
Guests typically found the rooms to be spacious and well-maintained, contributing to a comfortable stay. The bathrooms received positive mentions for their cleanliness and functionality and daily cleaning services were highlighted positively. Some rooms featured modern and upscale designs which exceeded expectations. Despite being in an older building, the renovated rooms provided a refreshing contrast.
However, some reviews mentioned issues like outdated decor and facilities in need of maintenance, small room sizes and occasional noise disturbances from neighboring rooms. A few guests experienced musty smells, minor pest issues and non-functional amenities like clogged drains and broken soap dispensers.
While the property could benefit from further updates, it stands out for its modernized and spacious rooms that ensure a clean and cozy stay, making it a reasonable option for travelers looking for value and comfort.
At Best Western Franklin, guests frequently comment on the comfort of the beds with many finding them to be quite comfortable and even describing them as great, fantastic or heavenly. The plush bedding and overall clean rooms further enhance the comfort of the stay. However, opinions do vary; some guests noted that the mattresses were either too firm or too soft for their liking and a few found the beds uncomfortable. Despite this, the consensus leans towards a generally positive experience with most visitors appreciating the good mattresses and comfortable beds. The quality of the linens and pillows also received mixed reviews with some guests feeling they could be improved. Overall, the comfort of the beds at Best Western Franklin stands out as a strong feature, contributing significantly to the overall pleasant and serene room experience described by many guests.
The 'Best Western Franklin' receives overwhelmingly positive feedback regarding its cleanliness. Guests frequently praise the rooms for being clean, comfortable and well-maintained. Many highlight the updated and newer features as contributing to the property's overall fresh and presentable atmosphere. The bathrooms are often described as very clean and the accommodations are noted for being cozy and spotless. Common areas, including the lobby and grounds, are also frequently mentioned for their cleanliness and neat condition.
The hotel is commended for its exceptional upkeep with remarks pointing to perfectly maintained, impeccably clean and thoroughly prepared facilities. Many reviews also emphasize efficient and friendly housekeeping staff, adding to the pleasant experience. Additionally, guests appreciate the clean pillows, mattresses and overall comfort.
There are a few minor criticisms concerning occasional maintenance issues and cleanliness lapses, such as dirt in bathroom corners, musty smells or outdated elements. Some guests noted these areas could improve. Despite the occasional hiccup, the general consensus marks 'Best Western Franklin' as a very clean, well-equipped and comfortable choice for travelers.
The reviews for the staff at Best Western Franklin largely emphasize their friendliness and helpfulness. Guests consistently highlight the positive interactions with the front desk, often describing the check-in process as smooth and welcoming. The front desk staff are frequently noted for being very friendly, courteous and accommodating, handling situations well and going above and beyond to assist guests.
Many reviews mention that the staff across various departments, including housekeeping and breakfast service, were equally commendable. Cleanliness and attentiveness were common themes with several guests noting how promptly and efficiently their needs were met. The management, in particular, received praise for being present, attentive and maintaining a high standard of service.
Overall, the hotel's staff is described as professional and personable, creating a welcoming atmosphere that contributes significantly to the positive guest experience at Best Western Franklin.
Guests of Best Western Franklin have had mixed experiences with the hotel's WiFi. Some guests appreciated the free WiFi and noted that the internet speed was good at times. However, many found the WiFi service to be less than satisfactory with reports of weak and intermittent signals, unstable connections and overall poor internet quality. There were mentions of the need for updating the system, as some guests experienced delays, glitchy connections and issues with the WiFi not working properly. Consequently, for travelers who prioritize a reliable internet connection, Best Western Franklin might present some challenges.
The Best Western Franklin hotel offers a range of amenities including a playground and an outdoor pool, which many guests enjoyed during their stay. The pool was described as beautiful, clear and well-maintained, contributing to a very clean and quiet environment overall. Several guests found the pool lovely and pleasant. Even though there were occasional maintenance issues, such as the pool being closed or needing cleaning at times, the overall experience with the pool was generally positive. The hotel's location and additional features, like an indoor pool and hot tub, further enhance its appeal for guests seeking relaxation and leisure.
Located in a prime spot for family travel, Best Western Franklin offers a variety of child-friendly amenities that make it an appealing choice for guests with young ones. The standout feature is undoubtedly the playground, frequently praised in reviews for providing a clean and enjoyable space for children to burn off energy. Whether labeled as a playground for children, kids or the family, it consistently garners positive remarks for being a delightful surprise.
The hotel's family-friendly atmosphere extends beyond outdoor play. Multiple reviews highlight its suitability for families, offering comforts like spacious family suites that accommodate groups with ease. Guests mention that the facilities make for a pleasant family place, catering well to various family-related occasions, including weddings.
Additional perks like family-friendly dining options, such as the enjoyable pancake breakfast, further enhance the experience. Overall, Best Western Franklin seems to excel in creating a welcoming environment for families traveling with kids, providing the needed comfort and entertainment to ensure a pleasant stay.
Best Western Franklin consistently meets the expectations of a three-star hotel, offering good value and a budget-friendly stay. Guests frequently highlight the surprisingly clean and modern interiors, well-maintained facilities and the overall cleanliness of the rooms. The bathrooms, although small, are noted to be very well appointed.
The staff at the hotel receives high praise for their professionalism and friendliness. Guests find the breakfast offerings to be satisfactory with several noting that it includes hot, refillable items and meets expectations for the price range, despite not being particularly varied.
The hotel is described as quiet and conveniently located, surrounded by various amenities that add to the overall positive experience. While it is recognized as an older building, guests appreciate the upkeep and maintenance that make it feel more luxurious than typical for a budget property. Some guests suggest that the hotel could benefit from a bit of updating to modernize certain areas.
Overall, Best Western Franklin stands out as one of the best motels in the area, thanks to its clean environment, good pricing and commendable staff service, making it a worthwhile choice for a budget-conscious traveler.
Best Western Franklin offers clean and adequate accommodations, making it a convenient choice for business travelers. The value for the cost is notably good, often providing a better experience compared to pricier options. Meeting rooms and a business center are accessible with the latter being praised for its usefulness. The hotel provides business services, further enhancing its appeal for those on a business trip. Despite a minor inconvenience reported by a guest regarding staff entering their room, the overall feedback highlights the hotel's suitability for business stays.
The Best Western Franklin offers notable accessibility features for guests with disabilities. Many visitors appreciated the easy access to the hotel and the visually confirmed availability of handicapped accessible rooms. The facilities, including the bathrooms, were specifically mentioned as accessible, ensuring comfort for wheelchair users. Additionally, the pool is equipped with a handicap accessible chair lift, enhancing the inclusive recreational options. However, it's important to note that some reviews pointed out the absence of a wheelchair ramp and mentioned that not all rooms are handicap accessible. Overall, the hotel's accessibility measures were well-regarded, yet some areas may require attention for enhanced inclusivity.
The Best Western Franklin offers an outdoor pool that has garnered positive feedback from guests. Many highlight the pool as nice, clean and refreshing, making it a pleasant spot to unwind. The pool area is also noted for being well-maintained and a great place for kids with a fenced playground nearby adding to the family-friendly environment. Despite some occasional concerns about noise and maintenance issues, such as broken chairs, the overall sentiment leans towards an enjoyable and kid-approved experience. Guests particularly appreciated that the pool was open and provided a cool and enjoyable respite during their stay.
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Location
The hotel’s central position near several dining options, grocery stores and retail establishments enhances its appeal, ensuring that everything necessary, from food to fuel, is within close range. Moreover, many have found its vicinity to be perfect for attending events, appointments or simply exploring the area.
The accessibility of the location, coupled with features such as a remodeled interior and clean, comfortable rooms, adds to the overall positive experience. With friendly staff and amenities like a pool and breakfast, Best Western Franklin stands out for its environment and convenience. Despite being on a busy road, the hotel remains quiet and easy to navigate, further solidifying its reputation as a top choice for travelers seeking comfort and convenience.
Breakfast
Guests noted that the breakfast was fresh, abundant and above average for a budget-friendly hotel. Many appreciated the full breakfast, which included protein options catering to various dietary needs, such as diabetic travelers. The hot breakfast items and coffee received particular praise for their taste and convenience, especially for tourists visiting nearby Nashville.
Though the majority of reviews were positive, a few guests mentioned that the breakfast could be repetitive or not sufficiently warm. However, these comments were rare compared to the frequently expressed compliments about the breakfast being a highlight of the stay. Overall, the breakfast at Best Western Franklin is described as plentiful, tasty and offering great value, making it a delightful start to the day for travelers.
Rooms
Guests typically found the rooms to be spacious and well-maintained, contributing to a comfortable stay. The bathrooms received positive mentions for their cleanliness and functionality and daily cleaning services were highlighted positively. Some rooms featured modern and upscale designs which exceeded expectations. Despite being in an older building, the renovated rooms provided a refreshing contrast.
However, some reviews mentioned issues like outdated decor and facilities in need of maintenance, small room sizes and occasional noise disturbances from neighboring rooms. A few guests experienced musty smells, minor pest issues and non-functional amenities like clogged drains and broken soap dispensers.
While the property could benefit from further updates, it stands out for its modernized and spacious rooms that ensure a clean and cozy stay, making it a reasonable option for travelers looking for value and comfort.
Beds
Cleanliness
The hotel is commended for its exceptional upkeep with remarks pointing to perfectly maintained, impeccably clean and thoroughly prepared facilities. Many reviews also emphasize efficient and friendly housekeeping staff, adding to the pleasant experience. Additionally, guests appreciate the clean pillows, mattresses and overall comfort.
There are a few minor criticisms concerning occasional maintenance issues and cleanliness lapses, such as dirt in bathroom corners, musty smells or outdated elements. Some guests noted these areas could improve. Despite the occasional hiccup, the general consensus marks 'Best Western Franklin' as a very clean, well-equipped and comfortable choice for travelers.
Staff
Many reviews mention that the staff across various departments, including housekeeping and breakfast service, were equally commendable. Cleanliness and attentiveness were common themes with several guests noting how promptly and efficiently their needs were met. The management, in particular, received praise for being present, attentive and maintaining a high standard of service.
Overall, the hotel's staff is described as professional and personable, creating a welcoming atmosphere that contributes significantly to the positive guest experience at Best Western Franklin.
Wi-Fi
Pool
Family
The hotel's family-friendly atmosphere extends beyond outdoor play. Multiple reviews highlight its suitability for families, offering comforts like spacious family suites that accommodate groups with ease. Guests mention that the facilities make for a pleasant family place, catering well to various family-related occasions, including weddings.
Additional perks like family-friendly dining options, such as the enjoyable pancake breakfast, further enhance the experience. Overall, Best Western Franklin seems to excel in creating a welcoming environment for families traveling with kids, providing the needed comfort and entertainment to ensure a pleasant stay.
3 Star
The staff at the hotel receives high praise for their professionalism and friendliness. Guests find the breakfast offerings to be satisfactory with several noting that it includes hot, refillable items and meets expectations for the price range, despite not being particularly varied.
The hotel is described as quiet and conveniently located, surrounded by various amenities that add to the overall positive experience. While it is recognized as an older building, guests appreciate the upkeep and maintenance that make it feel more luxurious than typical for a budget property. Some guests suggest that the hotel could benefit from a bit of updating to modernize certain areas.
Overall, Best Western Franklin stands out as one of the best motels in the area, thanks to its clean environment, good pricing and commendable staff service, making it a worthwhile choice for a budget-conscious traveler.
Business
Accessible
Outdoor Pool
Yes, Best Western Franklin has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Franklin.
No, Best Western Franklin doesn't allow dogs.
No, parking facilities aren't available at Best Western Franklin.
Yes, Best Western Franklin has a gym.
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