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Summary of reviewsTrip Inn Residence City Center in Frankfurt stands out positively in many aspects, making it an ideal choice for various types of travelers. Its premier location near the historic center, key attractions and public transport is frequently lauded by guests. Positioned along the banks of the Main River, the hotel offers inspiring views, adding to its appeal. Accessibility to a nearby supermarket, many restaurants and helpful staff contribute further to its coveted status among visitors.
While the hotel does not serve breakfast, the rooms are equipped with kitchenettes which guests find convenient for preparing their meals. Proximity to a mart makes it easy to source breakfast items with many enjoying meals on balconies overlooking the river. The hotel’s accommodations are praised for their spacious, clean and modern interior design, supporting both leisure and business travels. Visitors often highlight the comfort of the beds and the functional, pleasant room layout.
Cleanliness generally receives positive feedback with many noting the tidy and well-maintained rooms, complemented by regular cleaning services and fresh amenities. The staff are often commended for their friendliness and helpfulness, ensuring a smooth check-in and out process and promptly attending to guests' needs.
Offering mixed experiences, the Wi-Fi service is noted for being fast and reliable but occasionally inconsistent. Parking is convenient and organized, but the high costs and limited availability are notable concerns.
Families find the hotel suitable for their needs, benefiting from spacious suites and amenities nearby. However, noise levels and lack of specific children’s activities are areas for improvement.
For couples, the hotel provides a romantic atmosphere with its stunning river views and serene promenade, creating an ideal backdrop for a memorable stay.
Overall, despite minor shortcomings in certain aspects such as occasional noise, Wi-Fi consistency, parking costs and crowdedness, the positive highlights around location, room quality, staff service and scenic views make Trip Inn Residence City Center a well-regarded option for travelers visiting Frankfurt. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
4-Star Hotel
Room Types
Standard Single RoomThese rooms offer a flat-screen TV and a kitchenette with fridge.
Double RoomThese rooms offer a flat-screen TV and a kitchenette with fridge.
Deluxe SuiteThese suites offer a flat-screen TV and a kitchenette with fridge.
ApartmentThese junior suites offer a sofa, a flat-screen TV and a kitchenette with fridge and electric kettle.
Family RoomThese rooms offer a flat-screen TV and a mini kitchen with fridge.
Guest Reviews
8.0
Very Good
Location
The Trip Inn Residence City Center in Frankfurt boasts an exceptional location, praised by many guests for its central yet tranquil setting. Visitors appreciated the convenience of being within walking distance to the city's historic center, key attractions and public transportation. The hotel is situated right on the banks of the Main River, offering stunning views, especially from rooms with balconies. A nearby supermarket and proximity to numerous restaurants and markets add to the hotel's appeal. Guests highlighted the cleanliness and overall value for money, making it an ideal spot for both leisure and business travelers. The friendly and helpful staff, along with the secure and easy check-in process, further enhance the experience at this well-situated hotel.
Breakfast
The Trip Inn Residence City Center receives positive remarks for offering rooms equipped with small kitchens, allowing guests the option to prepare their own breakfast. Guests especially appreciate the ability to enjoy their meals on the balcony with a view of the Main river. The hotel's proximity to a mart across the street adds convenience for those who wish to buy ingredients or ready-made breakfast items. However, it is important to note that the hotel does not provide breakfast due to space constraints, so guests should plan accordingly.
Rooms
The rooms at Trip Inn Residence City Center provide a generally positive experience for guests. Many reviews highlight the apartment-style design, which offers spacious and well-equipped units that can accommodate up to four people. The rooms are often described as clean organized and exactly as depicted in photos. The bathrooms are modern and stylish and kitchens, though sometimes considered basic, come with essential amenities.
A standout feature of the rooms is the beautiful view of the Main River, particularly from balconies, which guests frequently praise. The beds are noted for their comfort and the overall room layout tends to be functional and pleasant, catering well to the needs of guests.
However, there are instances where guests mention smaller room sizes, noting they feel cramped, especially for larger groups. Some rooms might have minor maintenance issues such as incomplete curtains, non-working TVs or basic kitchen utensils. Noise from the street or inside the hotel, occasional cleanliness lapses and lack of air conditioning also detract from the experience for some.
Despite these occasional drawbacks, the overall sentiment towards the rooms at Trip Inn Residence City Center is favorable with many guests appreciating the central location, modern interiors and scenic views. The accommodation seems especially suitable for travelers seeking convenience and functionality in a vibrant city setting.
Beds
At the Trip Inn Residence City Center, the feedback on the beds largely emphasizes comfort and spaciousness with many guests appreciating the comfort level. Phrases like "very comfortable," "soft and comfortable bed," and "comfortable bed" are frequently mentioned, indicating that the main beds meet expectations for a restful sleep.
However, the reviews also reveal areas for improvement. The comfort of the pillows received mixed opinions, ranging from "very soft pillows" to "pillows terribly uncomfortable." Additionally, while guests found the main beds comfortable, there were several mentions of the sofa beds being rather firm and "not so comfortable," particularly for adults. Some guests noted that the beds were "a bit hard" or "didn't sleep well," suggesting that comfort levels may vary.
Cleanliness is generally praised, although one review mentioned finding earwigs in the bed, which is an isolated but concerning comment.
Overall, it seems that the Trip Inn Residence City Center offers good bed comfort, particularly in the main bedrooms, though there is room for improvement with the additional bedding options like sofa beds.
Cleanliness
Trip Inn Residence City Center features a mixed bag of experiences when it comes to cleanliness. Despite some guests reporting issues such as dirty dishes, stains on the walls and insufficiently cleaned toilets and towels, many other reviews highlight the positive aspects of the hotel's cleanliness. Numerous guests praised the clean rooms, noting that they were well-maintained, tidy and comfortable. There were also mentions of clean sheets organized spaces and regular daily cleaning services which included thoughtful touches like fresh towels and cleaned dishes.
Guests appreciated the hotel's modern and aesthetically pleasing decor with some noting the cleanliness of the bathrooms and general maintenance. Specific highlights included clean apartments, spotless rooms and tidy common areas. The availability of basic amenities like hand soap and shower gel was also noted positively.
While there were some criticisms regarding occasional lapses in cleaning thoroughness—such as dust under the sofa, minimal dust in some rooms and a need for more efficient cleaning services—many guests found the overall cleanliness of the hotel satisfactory or even exemplary. The hotel staff's efforts in maintaining cleanliness were frequently mentioned, suggesting a general commitment to keeping the space pleasant and inviting.
In conclusion, while Trip Inn Residence City Center has some areas needing improvement, especially in terms of more meticulous cleaning in some instances, the consensus among many guests is that it delivers a clean and comfortable environment for its visitors.
Staff
The staff at Trip Inn Residence City Center received various feedback from guests, largely focusing on their friendliness and helpfulness. Many praised the staff for being extremely friendly, pleasant and responsive. Guests highlighted the excellent service with some staff members such as receptionists Anna and Ana receiving special commendations for their supportive and kind nature. The check-in and check-out processes were often described as easy and efficient, contributing to a positive overall experience.
However, there were a few mentions of inadequacies such as unhelpful or rude behavior from certain personnel, lack of staff availability at odd hours and occasional delays due to understaffing. Despite these isolated incidents, the general consensus was that the staff were accommodating, cooperative and consistently helpful, ensuring guests' needs were promptly addressed. Housekeeping also received compliments for maintaining cleanliness and being attentive to guests' requests. Overall, the staff at Trip Inn Residence City Center seem to have made a favorable impression on many guests with their friendly demeanor and excellent service.
Wi-Fi
The Trip Inn Residence City Center has received varied feedback regarding its Wi-Fi services. On the positive side, many guests noted that the Wi-Fi was good, fast and met their needs adequately. Several reviews described the internet as very good and sufficient for typical usage.
However, there were also numerous complaints about the Wi-Fi reliability with some guests experiencing complete lack of connectivity and issues like missing routers or power connections. Others reported unstable or slow internet that sometimes made it difficult to watch movies or perform other activities and some rooms had no Wi-Fi access at all. Despite the strong and dependable connections reported by some, the overall Wi-Fi experience seemed to be inconsistent.
Parking
The parking situation at Trip Inn Residence City Center receives mixed feedback from guests. While there are mentions of convenient parking facilities and availability of parking spaces, there are significant concerns regarding the cost. Several guests pointed out that the parking fees were on the higher side with some mentioning a fee of €20 per night, which was deemed expensive by many. Despite the high cost, the parking service was often described as organized and convenient with some spaces available on site and behind the hotel.
Some guests appreciated the availability of garage parking and the fact that parking could be booked in advance. However, others found the limited number of parking spaces problematic, leading to difficulties in finding a spot. The small size of the on-site parking lot, which only accommodates a few cars, added to the challenges. In some cases, guests noted that parking spaces were not guaranteed for all, pointing out that only a limited number of spots were available for the hotel’s guests.
Overall, while the parking at Trip Inn Residence City Center is generally considered convenient and organized, the high cost and limited availability of spaces are significant drawbacks noted by several guests.
Family
Trip Inn Residence City Center offers accommodations that cater well to families with multiple reviews highlighting its suitability for family stays. Many families, including larger groups, found the hotel comfortable and well-maintained. The Deluxe suite, in particular, was praised for meeting the needs of a family, offering functional and well-equipped facilities. The presence of a large Lidl supermarket nearby adds convenience for family stays.
However, the hotel has mixed reviews when it comes to catering specifically to children's needs. Some guests noted that the environment could be too noisy for small kids and there was a lack of kid-specific activities. Concerns were also raised about safety for children in certain aspects.
Despite these drawbacks, the overall sentiment is positive with the hotel being deemed a good alternative for families looking for simple, clean and friendly accommodation in a convenient location, particularly for short stays.
Romantic
The Trip Inn Residence City Center offers a romantic getaway with its fantastic river views, particularly of the Main River. Guests frequently admire the beautiful scenery from their balconies, especially in the evening when the illuminated skyline adds a magical touch. The balconies provide a direct and unobstructed view of the Main River, making it the perfect spot for enjoying a romantic evening. The proximity to the romantic river promenade further enhances the experience, offering a serene and picturesque environment for couples.
No, Trip Inn Residence City Center doesn't have any pool.
No, a spa isn't available at Trip Inn Residence City Center.
No, Trip Inn Residence City Center doesn't allow dogs.
Yes, parking facilities are available at Trip Inn Residence City Center.
No, Trip Inn Residence City Center doesn't have a gym.