The Atrium Hotel
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Summary of reviewsThe Atrium Hotel is a favored choice among visitors to Frankfurt for its strategic and central location, offering easy access to the city's main attractions, dining options and public transport. Guests appreciate its proximity to the central train station and the array of nearby ethnic restaurants, bars and supermarkets, making it extremely convenient for both leisure and business travelers. Despite its bustling surroundings, many find the hotel rooms to be tranquil and peaceful.
The rooms at The Atrium Hotel receive high praises for their spaciousness, modern furnishings and cleanliness. Equipped with essentials like kettles, tea, coffee and occasionally bathtubs, the rooms cater to guests' needs for comfort and relaxation. Beds are generally described as supportive and comfortable, contributing to a restful stay. However, there are occasional mentions of minor issues such as inadequate lighting in some rooms or street noise in others.
The hotel staff are widely celebrated for their friendliness, professionalism and helpfulness. Reception staff, including members like Ahmed and Sarjan, stand out for their exceptional service and attentiveness, making guests feel welcomed and well-cared-for. Housekeeping staff also receive commendations for maintaining clean and tidy rooms, although there are occasional reports of dust and cleanliness issues that need attention.
While the Atrium Hotel does not offer an extensive dining option on-site, the surrounding neighborhood compensates with a variety of nearby restaurants, cafes and an organic bakery. Breakfast is available at a partner hotel across the street, though opinions are mixed regarding this arrangement. Guests often recommend exploring the local vicinity for additional breakfast options.
Families find the hotel accommodating with spacious connecting rooms, available baby cots and a convenient location for exploring major tourist attractions. The hotel’s accessibility features, such as wheelchair ramps, wide doors and elevators, also make it a suitable choice for guests with disabilities.
Business travelers appreciate the hotel's convenient location near Frankfurt’s main station and its competitive pricing. The rooms, often quiet and conducive for business activities, are equipped with functional desks and adequate Wi-Fi. Meeting rooms are available, enhancing its appeal as a business-friendly option.
In summary, The Atrium Hotel in Frankfurt stands out for its prime location, comfortable rooms, excellent staff service and accessibility features, making it a well-rounded choice for various types of travelers, despite some minor areas for improvement.
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The rooms at The Atrium Hotel receive high praises for their spaciousness, modern furnishings and cleanliness. Equipped with essentials like kettles, tea, coffee and occasionally bathtubs, the rooms cater to guests' needs for comfort and relaxation. Beds are generally described as supportive and comfortable, contributing to a restful stay. However, there are occasional mentions of minor issues such as inadequate lighting in some rooms or street noise in others.
The hotel staff are widely celebrated for their friendliness, professionalism and helpfulness. Reception staff, including members like Ahmed and Sarjan, stand out for their exceptional service and attentiveness, making guests feel welcomed and well-cared-for. Housekeeping staff also receive commendations for maintaining clean and tidy rooms, although there are occasional reports of dust and cleanliness issues that need attention.
While the Atrium Hotel does not offer an extensive dining option on-site, the surrounding neighborhood compensates with a variety of nearby restaurants, cafes and an organic bakery. Breakfast is available at a partner hotel across the street, though opinions are mixed regarding this arrangement. Guests often recommend exploring the local vicinity for additional breakfast options.
Families find the hotel accommodating with spacious connecting rooms, available baby cots and a convenient location for exploring major tourist attractions. The hotel’s accessibility features, such as wheelchair ramps, wide doors and elevators, also make it a suitable choice for guests with disabilities.
Business travelers appreciate the hotel's convenient location near Frankfurt’s main station and its competitive pricing. The rooms, often quiet and conducive for business activities, are equipped with functional desks and adequate Wi-Fi. Meeting rooms are available, enhancing its appeal as a business-friendly option.
In summary, The Atrium Hotel in Frankfurt stands out for its prime location, comfortable rooms, excellent staff service and accessibility features, making it a well-rounded choice for various types of travelers, despite some minor areas for improvement.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
The Atrium Hotel boasts an impressive and strategic location that appeals greatly to its guests. Nestled in the heart of Frankfurt, the hotel's proximity to the central train station, often cited as a mere short walk away, makes it exceedingly convenient for travelers. This central placement allows guests easy access to the city's key attractions, including downtown Frankfurt, major shopping areas and cultural sites such as museums. It's also well-connected to public transport, enhancing accessibility to both the airport and various spots around the city.
Surrounding the hotel are numerous dining options, bars and supermarkets, providing all the amenities needed within a comfortable walking distance. This bustling area features a mix of ethnic restaurants and vibrant nightlife options, ensuring guests have plenty of choices for food and entertainment.
Despite its central and busy locale, many reviews note the tranquility of the rooms, making it a suitable choice for both business and leisure travelers who value a balance between convenience and peace. Overall, the Atrium Hotel's location offers a blend of easy connectivity, centrality and access to a variety of local attractions and amenities, making it a favored choice among visitors to Frankfurt.
The Atrium Hotel receives positive remarks for its clean and cozy atmosphere, friendly and welcoming staff and convenient location near the city center and public transport. Guests appreciate the comfortable rooms and spacious bathrooms, kitted out with daily provisions of instant coffee and tea.
However, many reviews highlight a significant drawback: the lack of an on-site breakfast. Although the hotel description mentions a breakfast option, it is often not available, creating confusion and disappointment among guests. Instead, breakfast can be accessed at a partner hotel across the street, but opinions on this alternative are mixed. While some commend the great and complete breakfast buffet available nearby, others find it inconvenient to leave the hotel premises and criticize the offerings as underwhelming, especially for certain dietary requirements.
Guests suggest exploring the surrounding area for nearby restaurants, pastry shops and supermarkets providing breakfast options. Despite this issue, the hotel's prime location and overall comfort make it a viable choice for travelers.
The Atrium Hotel is not known for its extensive dining options, but guests will find a wealth of culinary choices in the nearby area. The vicinity boasts a wide variety of restaurants, cafes and food shops, ensuring that diners can easily find something to suit their tastes. Notable mentions include an organic bakery and a delicious restaurant just across the street. The hotel staff often recommend the Italian restaurant Bacco, which has received positive remarks. For breakfast, visitors can head to the hotel next door. Overall, while the hotel's own dining might be limited, the surrounding neighborhood more than compensates with plenty of different eateries and convenient stores.
The Atrium Hotel's rooms generally offer a comfortable and spacious experience for guests, often exceeding expectations in terms of size and amenities. Many reviews highlight the modern furnishings and cleanliness with numerous mentions of well-equipped rooms featuring essentials such as kettles, tea, coffee, refrigerators and sometimes even a bathtub. The beds are frequently described as comfortable, contributing to a restful stay.
The hotel appears to successfully combine contemporary design with comfort, making rooms cozy and inviting. Despite being situated in bustling areas, many rooms manage to maintain a peaceful ambiance, though some face street noise issues. The view from the upper floors, particularly the 6th floor, garners specific praise for its beauty.
While the majority of reviews are positive, there are occasional criticisms. Some rooms, especially smaller or older ones, may suffer from inadequate lighting or maintenance issues such as a clogged shower drain, dust or noise from adjoining rooms. Infrequent complaints mention problems like a malfunctioning door lock or an unpleasant odor.
Overall, The Atrium Hotel earns strong marks for room spaciousness, cleanliness and comfort, offering good value for the price, particularly for its central location. However, guests may encounter minor inconsistencies in room conditions and upkeep.
The beds at The Atrium Hotel generally receive positive remarks from guests with many commenting on the comfortable and clean beds. The mattresses are frequently described as supportive and firm, which seems to add to the overall comfort. The hotel provides good-sized beds with plenty of pillows and clean linens, enhancing the sleeping experience.
However, there are some mixed reviews. Some guests note issues such as beds being made up of two single beds pushed together rather than a single double bed, which can create an uncomfortable gap in the middle. The pillows, in particular, have received criticism for being too low or uncomfortable and some beds have been described as hard or of low quality.
On the positive side, the bedding is often mentioned as well-maintained with insulated bedding and hypoallergenic sheets contributing to a pleasant night’s rest. The beds are also described as soundproof and creak-free and many rooms offer the convenience of additional cots or baby cribs upon request, although some cots reportedly need better bedding.
In summary, while the beds at The Atrium Hotel are mainly praised for their comfort and cleanliness, improvements in bedding arrangements and pillow quality could enhance the overall guest experience.
The Atrium Hotel in Frankfurt receives varied feedback on cleanliness from guests. On the positive side, many visitors found the hotel to be very clean with particular praise for the clean rooms and bathrooms. The daily cleaning service and fresh linens were appreciated and some reviewers noted that the hotel adhered to hygienic practices, ensuring a sanitized environment. The rooms were described as comfortable, modern and tidy. The hotel’s central location near the Frankfurt train station was also a highlight for many.
However, there are several areas where cleanliness fell short. Numerous guests reported issues such as dusty floors, dirty carpets, mold in bathrooms and stained curtains. Some rooms had an unpleasant odor and the housekeeping was occasionally found lacking with instances of dirty bed sheets, uncleaned bathrooms and persistent dust. The carpet, especially in corners, accumulated thick dust and mold was a recurring problem in bathrooms. There were also complaints of unclean hallways and a general need for better housekeeping services.
In summary, while The Atrium Hotel has clean and comfortable rooms according to many guests, there are significant cleanliness issues that need addressing to provide a consistently positive experience.
The Atrium Hotel has garnered overwhelmingly positive feedback regarding its staff from numerous guests. The hotel is consistently commended for its friendly, polite and helpful team. Guests frequently note the welcoming atmosphere created by the attentive reception staff and the accommodating nature of the entire team.
The reception staff, including individual members like Ahmed and Sarjan, are highlighted for their exceptional service, demonstrating attentiveness and professionalism. The willingness of the staff to assist with early check-ins, luggage storage and providing detailed information about local attractions further enhances the guest experience. Many comments reflect the staff’s responsiveness and readiness to solve any issues promptly.
Housekeeping staff also receive high praise for their friendliness and efficiency, contributing to the overall pleasant stay. The concierge service is particularly appreciated for its personalized recommendations and multilingual support, showcasing the team's resourcefulness and dedication.
While there are occasional mentions of unhelpfulness or slow responses, the dominant sentiment is one of satisfaction with the staff’s efforts to ensure a comfortable and enjoyable stay. The Atrium Hotel’s staff leaves a lasting impression of warmth, making guests feel well-cared-for and keen to return.
Guests at The Atrium Hotel have had mixed experiences with the Wi-Fi service. Many appreciated the free Wi-Fi, noting that it was easy to connect to and offered good coverage and speed. Several visitors specifically mentioned the Wi-Fi as good, stable and quick in certain areas of the hotel. However, a number of guests encountered issues, including weak signals, connectivity problems and slow internet speeds. Some found the Wi-Fi unreliable or non-functional during their stay. Additionally, there were instances where the internet was down for several hours and some visitors had to use a VPN to achieve better connectivity. There was also feedback about the lack of information regarding Wi-Fi and other services upon check-in. Overall, while there are positive remarks about the hotel's Wi-Fi, consistency and signal strength appear to be areas needing improvement.
The Atrium Hotel offers a range of amenities that cater well to families with young children. Guests frequently mention the convenience of spacious connecting rooms, which allow for a comfortable stay even with larger families. These rooms are noted for being clean and include useful features such as bathtubs and kettles with tea and coffee. Baby cots are available upon request and the hotel staff are accommodating, even helping with child-specific needs such as providing a child's bed.
Further adding to its family-friendly appeal, the hotel's location is walkable to many major tourist attractions, making it easy for families to explore the area. Despite some guests mentioning that it may not be ideal for family vacations, others highlight that it is perfectly okay for short stays with young kids. The hotel is also commended for having wheelchair accessible rooms and amenities. Overall, the Atrium Hotel is considered a satisfying choice for families looking for a comfortable and convenient stay.
The Atrium Hotel is highly regarded as a suitable choice for business travelers, thanks to its convenient location and competitive pricing. Positioned near Frankfurt's main station and the airport, the hotel provides easy access for those arriving by train or needing a quick transit stop. Despite mixed feelings about the surrounding area, it offers plenty of good dining options and is well-situated on Frankfurt's main streets.
The rooms, described as quiet and conducive for business activities, come equipped with functional desks and WiFi that caters to business needs. Though some guests noted issues such as thin walls and occasional dustiness, overall, the rooms were seen as clean, comfortable and well-maintained.
The hotel stands out for its reasonable pricing, often providing better value compared to other 3-star establishments. Business facilities such as meeting rooms are available, making it ideal for work trips and meetings. Guests frequently highlighted the good price-performance ratio and helpful staff, making it an excellent option for those seeking good value for their money. For the price paid, many felt they received more than expected, making The Atrium Hotel a commendable choice for budget-conscious business travelers.
The Atrium Hotel stands out as an accessible option for guests with disabilities, featuring a range of thoughtful amenities and a user-friendly layout. Guests appreciated the wheelchair ramp, wide doors and open hallways that facilitate easy movement throughout the premises. Accessibility is further enhanced by the availability of elevators and lifts, making all areas of the hotel reachable without hassle.
Accessibility extends to the accommodations with specific rooms designed for wheelchair users and wide doors to ensure comfort. The hotel also demonstrates a commitment to inclusivity by providing rooms with cribs for babies and walking aids for older guests, making it a very child-friendly environment as well.
The hotel’s location proves to be convenient, as it is easily accessible on foot and from the main train station, allowing visitors to reach it without difficulty. Cleanliness and a beautiful atmosphere add to the overall positive experience, though some guests noted that the breakfast service could be improved.
Ultimately, The Atrium Hotel offers a welcoming and accessible stay for all guests, highlighted by its thoughtful design and considerate amenities.
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Location
Surrounding the hotel are numerous dining options, bars and supermarkets, providing all the amenities needed within a comfortable walking distance. This bustling area features a mix of ethnic restaurants and vibrant nightlife options, ensuring guests have plenty of choices for food and entertainment.
Despite its central and busy locale, many reviews note the tranquility of the rooms, making it a suitable choice for both business and leisure travelers who value a balance between convenience and peace. Overall, the Atrium Hotel's location offers a blend of easy connectivity, centrality and access to a variety of local attractions and amenities, making it a favored choice among visitors to Frankfurt.
Breakfast
However, many reviews highlight a significant drawback: the lack of an on-site breakfast. Although the hotel description mentions a breakfast option, it is often not available, creating confusion and disappointment among guests. Instead, breakfast can be accessed at a partner hotel across the street, but opinions on this alternative are mixed. While some commend the great and complete breakfast buffet available nearby, others find it inconvenient to leave the hotel premises and criticize the offerings as underwhelming, especially for certain dietary requirements.
Guests suggest exploring the surrounding area for nearby restaurants, pastry shops and supermarkets providing breakfast options. Despite this issue, the hotel's prime location and overall comfort make it a viable choice for travelers.
Dinner
Rooms
The hotel appears to successfully combine contemporary design with comfort, making rooms cozy and inviting. Despite being situated in bustling areas, many rooms manage to maintain a peaceful ambiance, though some face street noise issues. The view from the upper floors, particularly the 6th floor, garners specific praise for its beauty.
While the majority of reviews are positive, there are occasional criticisms. Some rooms, especially smaller or older ones, may suffer from inadequate lighting or maintenance issues such as a clogged shower drain, dust or noise from adjoining rooms. Infrequent complaints mention problems like a malfunctioning door lock or an unpleasant odor.
Overall, The Atrium Hotel earns strong marks for room spaciousness, cleanliness and comfort, offering good value for the price, particularly for its central location. However, guests may encounter minor inconsistencies in room conditions and upkeep.
Beds
However, there are some mixed reviews. Some guests note issues such as beds being made up of two single beds pushed together rather than a single double bed, which can create an uncomfortable gap in the middle. The pillows, in particular, have received criticism for being too low or uncomfortable and some beds have been described as hard or of low quality.
On the positive side, the bedding is often mentioned as well-maintained with insulated bedding and hypoallergenic sheets contributing to a pleasant night’s rest. The beds are also described as soundproof and creak-free and many rooms offer the convenience of additional cots or baby cribs upon request, although some cots reportedly need better bedding.
In summary, while the beds at The Atrium Hotel are mainly praised for their comfort and cleanliness, improvements in bedding arrangements and pillow quality could enhance the overall guest experience.
Cleanliness
However, there are several areas where cleanliness fell short. Numerous guests reported issues such as dusty floors, dirty carpets, mold in bathrooms and stained curtains. Some rooms had an unpleasant odor and the housekeeping was occasionally found lacking with instances of dirty bed sheets, uncleaned bathrooms and persistent dust. The carpet, especially in corners, accumulated thick dust and mold was a recurring problem in bathrooms. There were also complaints of unclean hallways and a general need for better housekeeping services.
In summary, while The Atrium Hotel has clean and comfortable rooms according to many guests, there are significant cleanliness issues that need addressing to provide a consistently positive experience.
Staff
The reception staff, including individual members like Ahmed and Sarjan, are highlighted for their exceptional service, demonstrating attentiveness and professionalism. The willingness of the staff to assist with early check-ins, luggage storage and providing detailed information about local attractions further enhances the guest experience. Many comments reflect the staff’s responsiveness and readiness to solve any issues promptly.
Housekeeping staff also receive high praise for their friendliness and efficiency, contributing to the overall pleasant stay. The concierge service is particularly appreciated for its personalized recommendations and multilingual support, showcasing the team's resourcefulness and dedication.
While there are occasional mentions of unhelpfulness or slow responses, the dominant sentiment is one of satisfaction with the staff’s efforts to ensure a comfortable and enjoyable stay. The Atrium Hotel’s staff leaves a lasting impression of warmth, making guests feel well-cared-for and keen to return.
Wi-Fi
Family
Further adding to its family-friendly appeal, the hotel's location is walkable to many major tourist attractions, making it easy for families to explore the area. Despite some guests mentioning that it may not be ideal for family vacations, others highlight that it is perfectly okay for short stays with young kids. The hotel is also commended for having wheelchair accessible rooms and amenities. Overall, the Atrium Hotel is considered a satisfying choice for families looking for a comfortable and convenient stay.
Business
The rooms, described as quiet and conducive for business activities, come equipped with functional desks and WiFi that caters to business needs. Though some guests noted issues such as thin walls and occasional dustiness, overall, the rooms were seen as clean, comfortable and well-maintained.
The hotel stands out for its reasonable pricing, often providing better value compared to other 3-star establishments. Business facilities such as meeting rooms are available, making it ideal for work trips and meetings. Guests frequently highlighted the good price-performance ratio and helpful staff, making it an excellent option for those seeking good value for their money. For the price paid, many felt they received more than expected, making The Atrium Hotel a commendable choice for budget-conscious business travelers.
Accessible
Accessibility extends to the accommodations with specific rooms designed for wheelchair users and wide doors to ensure comfort. The hotel also demonstrates a commitment to inclusivity by providing rooms with cribs for babies and walking aids for older guests, making it a very child-friendly environment as well.
The hotel’s location proves to be convenient, as it is easily accessible on foot and from the main train station, allowing visitors to reach it without difficulty. Cleanliness and a beautiful atmosphere add to the overall positive experience, though some guests noted that the breakfast service could be improved.
Ultimately, The Atrium Hotel offers a welcoming and accessible stay for all guests, highlighted by its thoughtful design and considerate amenities.
No, The Atrium Hotel doesn't have any pool.
No, a spa isn't available at The Atrium Hotel.
No, The Atrium Hotel doesn't allow dogs.
No, parking facilities aren't available at The Atrium Hotel.
No, The Atrium Hotel doesn't have a gym.
Location Show Map
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Hotel in Frankfurt am Main
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From $106
