THE ROOMS - Hotel & House
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsTHE ROOMS - Hotel & House offers a blend of modern convenience and comfort that largely satisfies its guests. Located near the Frankfurt Messe in a quiet area, the hotel is suitable for trade fair visitors, offering free parking and good access by car. While the surrounding industrial area may not appeal to everyone due to its dingy appearance and lack of nearby amenities, the hotel’s central position and proximity to public transportation add a level of accessibility.
Breakfast at the hotel is generally well-received, served in a chic, contemporary loft-style dining room. Guests appreciate the varied selection and quality, although some find the price a bit steep. Despite occasional issues with service disruptions and value-for-money complaints, the overall breakfast experience is positive.
The lack of dinner options on-site is offset by the helpful staff who assist with food delivery services. However, the inadequacy of kitchen facilities in the rooms can be a downside for those planning to prepare their own meals. While the staff receives high marks for their helpfulness, inconsistencies in their attitude and professionalism have been noted.
The rooms themselves are a highlight, praised for being spacious, modern and clean with comfortable beds, ample storage and additional features like underfloor heating and Netflix. Some guests, however, have encountered issues with noise, room readiness and temperature control. Cleanliness standards are generally high, yet inconsistent with some guests reporting lapses.
The hotel’s pet-friendly policy adds another layer of convenience for travelers with pets with many lauding the accommodations provided for dogs. However, additional fees for pets are considered high by some.
Wi-Fi experiences are mixed with many finding it fast and reliable, while others face connectivity issues. The beds, often considered comfortable, are sometimes deemed too small for couples, leading to a somewhat divided opinion.
In summary, THE ROOMS - Hotel & House stands out for its modern amenities, spacious rooms and helpful staff, making it a strong choice for certain travelers. However, potential guests should be aware of some inconsistencies in location quality, cleanliness and staff demeanor.
Categories
Breakfast at the hotel is generally well-received, served in a chic, contemporary loft-style dining room. Guests appreciate the varied selection and quality, although some find the price a bit steep. Despite occasional issues with service disruptions and value-for-money complaints, the overall breakfast experience is positive.
The lack of dinner options on-site is offset by the helpful staff who assist with food delivery services. However, the inadequacy of kitchen facilities in the rooms can be a downside for those planning to prepare their own meals. While the staff receives high marks for their helpfulness, inconsistencies in their attitude and professionalism have been noted.
The rooms themselves are a highlight, praised for being spacious, modern and clean with comfortable beds, ample storage and additional features like underfloor heating and Netflix. Some guests, however, have encountered issues with noise, room readiness and temperature control. Cleanliness standards are generally high, yet inconsistent with some guests reporting lapses.
The hotel’s pet-friendly policy adds another layer of convenience for travelers with pets with many lauding the accommodations provided for dogs. However, additional fees for pets are considered high by some.
Wi-Fi experiences are mixed with many finding it fast and reliable, while others face connectivity issues. The beds, often considered comfortable, are sometimes deemed too small for couples, leading to a somewhat divided opinion.
In summary, THE ROOMS - Hotel & House stands out for its modern amenities, spacious rooms and helpful staff, making it a strong choice for certain travelers. However, potential guests should be aware of some inconsistencies in location quality, cleanliness and staff demeanor.
Dog Friendly Aparthotel
Small Aparthotel
4-Star Aparthotel
Guest Reviews
The location of 'THE ROOMS - Hotel & House' has received a mixed bag of reviews. On the positive side, the hotel is praised for being in a quiet area and is conveniently located near the Frankfurt Messe, making it a great option for trade fair visitors. It is also described as central and relatively easy to reach by car, offering free parking and proximity to major communication arteries. The hotel is about 20 minutes away from the city center by car and is within walking distance to public transportation, although the walk can be somewhat challenging to navigate.
However, the surroundings of the hotel have garnered less favorable feedback. The hotel is situated in an industrial area, often described as unattractive, dingy and remote. Guests have mentioned that the neighborhood feels uninviting, characterized by trash, construction sites and a general sense of being in a rundown area. The location has been portrayed as not ideal for those relying on public transportation with few nearby amenities like restaurants or grocery stores.
Additionally, the hotel is adjacent to a refugee shelter and a gas supplier, which some guests found unappealing. The industrial surroundings include a construction site with noise issues and unfinished aspects. Despite being relatively central, the area itself does not leave a positive impression on many guests due to its industrial nature and lack of nearby attractions. Overall, while the hotel provides convenience for certain activities like trade fairs, the industrial and somewhat isolated location might not appeal to everyone.
THE ROOMS - Hotel & House offers a breakfast experience that generally receives positive feedback from guests, highlighted by its modern and elegant breakfast room adorned in a contemporary loft style. Many guests appreciated the breakfast as delicious with a varied selection catering to both sweet and savory preferences. Freshly prepared items and a buffet of cold breakfast items contribute to a satisfying start to the day. The aesthetically pleasing and well-decorated breakfast area enhances the overall experience.
However, some criticisms surface regarding the breakfast's value-for-money aspect with a few guests finding the 15€ per person price too steep. Despite the abundant and well-stocked offerings, the price point appears to be a point of contention for some. Instances of staff illness occasionally leading to breakfast service disruptions have also been noted, alongside sporadic communication issues about breakfast availability.
While most reviews highlight a rich and enjoyable breakfast, others describe the selection as limited or lacking in freshness, particularly on subsequent days. Despite these occasional shortcomings, the array of tasty and well-prepared dishes, coupled with a modern and comfortable dining environment, generally leaves a positive impression on most guests.
Dinner options at THE ROOMS - Hotel & House appear to be limited, as there is no on-site restaurant offering food for lunch or dinner. However, guests can order food in using a delivery service with assistance from the reception staff. It's worth noting that bringing food into the rooms is not allowed. Additionally, there’s no bar or small bistro available on the premises.
For those who prefer to prepare their own meals, the kitchen facilities in the apartments do not meet expectations. Guests report a lack of usable equipment, including insufficient bowls, cutlery and silverware. The stove is small, making meal preparation challenging and essentials like dishwasher tabs, kitchen towels and dish soap are missing. Some rooms lack even basic items such as a coffee machine or glasses.
Despite these drawbacks, everything else at the hotel is reportedly great and the hotel's staff is highly recommended for their helpfulness, particularly in assisting with food delivery services. However, potential guests should be aware that the nearby options for dining are limited. Some guests have had to resort to inviting business partners for informal dinners within the apartments, facing some inconvenience due to the overall lack of kitchen equipment.
THE ROOMS - Hotel & House offers an array of spacious and modern accommodations that are frequently praised for their size and cleanliness. Many reviews highlight the rooms as being generously proportioned with ample closet space and large balconies. Guests often mention the beautiful and modern interior design, complete with well-maintained furniture. The presence of a kitchen in many rooms adds an extra level of convenience, making it an excellent choice for long stays.
Despite some inconsistencies in furnishings, the overall décor is considered stylish, cozy and comfortable with comfortable beds frequently noted. Modern amenities such as underfloor heating in bathrooms and Netflix options on televisions add to the comfort and enjoyment of the stay.
However, some guests have reported issues such as temperature control problems, noisy environments and occasional uncleanliness. There are mentions of rooms not being ready at the time of check-in and maintenance issues. Noise from adjacent rooms and the lobby can also be a concern, alongside some reports of unpleasant smells.
In summary, THE ROOMS - Hotel & House stands out for its large, well-furnished and clean rooms with modern amenities, although it falls short in some service consistency and noise management areas. It's a practical and chic choice for travelers who prioritize space and modern comforts.
Visitors to 'THE ROOMS - Hotel & House' have shared varied experiences regarding the beds in the hotel. A frequent note of praise mentions the comfort of the beds with many guests describing them as cozy and comfortable, often highlighting the soft bedding and pillows. However, a recurring theme is that the beds are often considered too small for two people with numerous remarks about the beds being narrow, particularly pointing out that double beds measure around 140 cm wide and are not spacious enough for couples.
In contrast to the comfortable sleep experience reported by some, several reviews indicate dissatisfaction with the size, particularly for those expecting larger or standard double beds. The small bed sizes have been a significant point of discomfort, especially for couples and those sharing with a child. The beds have been described variously as narrow, too small or undersized for two adults.
Moreover, issues arose with the quality and cleanliness of some beds with mentions of dirty and stained mattresses, saggy and uncomfortable bedding and occasional cases of broken bed frames. A few guests reported problems with additional amenities like the availability and cleanliness of bed linens and towels, which sometimes were in short supply or not provided as expected.
Despite the mixed feedback, the consensus leans towards the need for larger, more comfortable beds to better accommodate a broader range of guests.
'THE ROOMS - Hotel & House' presents a mixed experience when it comes to cleanliness, according to guest reviews. Positive feedback highlights rooms as being clean, spacious, modern and well-ventilated. Many guests appreciated the neatness of the facilities and found the rooms to be very comfortable with some even rating the cleanliness a perfect 10/10. The hotel itself maintains a clean and modern aesthetic with clean towels and sheets and tidy, well-organized rooms.
However, there are significant negative comments about cleanliness that cannot be ignored. Numerous guests reported rooms not being adequately cleaned with issues such as dirty towels, stained furniture, construction dust and unsatisfactory bathroom cleanliness being mentioned repeatedly. Several reviews noted that room service was inconsistent with cleaning staff not attending to rooms regularly or properly. Some even highlighted specific issues like spiderwebs, dusty floors and food crumbs left unchecked.
Overall, while 'THE ROOMS - Hotel & House' has a largely modern and clean appearance, there appears to be a level of inconsistency in maintaining this standard, leading to varied guest experiences.
The reviews for the staff at THE ROOMS - Hotel & House present a mixed bag of experiences. Many guests praised the friendliness, helpfulness and courteousness of the staff, highlighting instances where employees were accommodating, polite and quick to solve problems. The reception area was noted to be well-maintained and staffed with a particular mention of some professional and attentive receptionists such as Ahmad.
However, a significant number of reviews pointed out negative interactions, including instances of rudeness, unfriendliness and unprofessionalism. Some guests felt the staff were disinterested, unmotivated and lacking manners with particular criticism aimed at night shift employees and certain receptionists. The inconsistency in staff demeanor was evident with several reviewers remarking on nonchalant or indifferent attitudes, which detracted from their overall experience.
In conclusion, while some staff members at THE ROOMS - Hotel & House have left a positive impression on guests through their friendliness and willingness to help, others appear to have fallen short, resulting in a dichotomy of guest experiences.
The Wi-Fi experience at THE ROOMS - Hotel & House shows a mix of opinions from guests. Some guests appreciated having fast, free Wi-Fi that worked perfectly and enjoyed the added benefit of a smart TV with Netflix availability. However, others encountered issues with Wi-Fi connectivity, noting it was spotty, poor or completely non-functional in certain areas and rooms. Several reviews highlighted difficulties in using Wi-Fi for work, resorting to mobile data instead. Overall, while there are positive aspects of the Wi-Fi service at the hotel, its reliability and reach could be improved based on various guest experiences.
The Rooms - Hotel & House stands out for its pet-friendly accommodations and policies, making it a welcoming option for travelers with dogs. The hotel is highly accommodating to pets, ensuring a comfortable stay without the inconvenience of dogs barking around the property. Guests have appreciated being able to travel with their dogs comfortably, noting that even multiple dogs were managed well by the hotel staff.
Many visitors highlighted the suitability of the premises for dogs with dedicated amenities such as dog beds. The hotel's approach generally made pet owners feel supported and worry-free. However, it's important to note that some guests felt the extra charges for pets were excessive with reports of a 10 euro fee per dog. Despite this, the overall sentiment seems to be positive, cementing The Rooms - Hotel & House as a great place for dogs and their owners.
Location Show Map
Location
However, the surroundings of the hotel have garnered less favorable feedback. The hotel is situated in an industrial area, often described as unattractive, dingy and remote. Guests have mentioned that the neighborhood feels uninviting, characterized by trash, construction sites and a general sense of being in a rundown area. The location has been portrayed as not ideal for those relying on public transportation with few nearby amenities like restaurants or grocery stores.
Additionally, the hotel is adjacent to a refugee shelter and a gas supplier, which some guests found unappealing. The industrial surroundings include a construction site with noise issues and unfinished aspects. Despite being relatively central, the area itself does not leave a positive impression on many guests due to its industrial nature and lack of nearby attractions. Overall, while the hotel provides convenience for certain activities like trade fairs, the industrial and somewhat isolated location might not appeal to everyone.
Breakfast
However, some criticisms surface regarding the breakfast's value-for-money aspect with a few guests finding the 15€ per person price too steep. Despite the abundant and well-stocked offerings, the price point appears to be a point of contention for some. Instances of staff illness occasionally leading to breakfast service disruptions have also been noted, alongside sporadic communication issues about breakfast availability.
While most reviews highlight a rich and enjoyable breakfast, others describe the selection as limited or lacking in freshness, particularly on subsequent days. Despite these occasional shortcomings, the array of tasty and well-prepared dishes, coupled with a modern and comfortable dining environment, generally leaves a positive impression on most guests.
Dinner
For those who prefer to prepare their own meals, the kitchen facilities in the apartments do not meet expectations. Guests report a lack of usable equipment, including insufficient bowls, cutlery and silverware. The stove is small, making meal preparation challenging and essentials like dishwasher tabs, kitchen towels and dish soap are missing. Some rooms lack even basic items such as a coffee machine or glasses.
Despite these drawbacks, everything else at the hotel is reportedly great and the hotel's staff is highly recommended for their helpfulness, particularly in assisting with food delivery services. However, potential guests should be aware that the nearby options for dining are limited. Some guests have had to resort to inviting business partners for informal dinners within the apartments, facing some inconvenience due to the overall lack of kitchen equipment.
Rooms
Despite some inconsistencies in furnishings, the overall décor is considered stylish, cozy and comfortable with comfortable beds frequently noted. Modern amenities such as underfloor heating in bathrooms and Netflix options on televisions add to the comfort and enjoyment of the stay.
However, some guests have reported issues such as temperature control problems, noisy environments and occasional uncleanliness. There are mentions of rooms not being ready at the time of check-in and maintenance issues. Noise from adjacent rooms and the lobby can also be a concern, alongside some reports of unpleasant smells.
In summary, THE ROOMS - Hotel & House stands out for its large, well-furnished and clean rooms with modern amenities, although it falls short in some service consistency and noise management areas. It's a practical and chic choice for travelers who prioritize space and modern comforts.
Beds
In contrast to the comfortable sleep experience reported by some, several reviews indicate dissatisfaction with the size, particularly for those expecting larger or standard double beds. The small bed sizes have been a significant point of discomfort, especially for couples and those sharing with a child. The beds have been described variously as narrow, too small or undersized for two adults.
Moreover, issues arose with the quality and cleanliness of some beds with mentions of dirty and stained mattresses, saggy and uncomfortable bedding and occasional cases of broken bed frames. A few guests reported problems with additional amenities like the availability and cleanliness of bed linens and towels, which sometimes were in short supply or not provided as expected.
Despite the mixed feedback, the consensus leans towards the need for larger, more comfortable beds to better accommodate a broader range of guests.
Cleanliness
However, there are significant negative comments about cleanliness that cannot be ignored. Numerous guests reported rooms not being adequately cleaned with issues such as dirty towels, stained furniture, construction dust and unsatisfactory bathroom cleanliness being mentioned repeatedly. Several reviews noted that room service was inconsistent with cleaning staff not attending to rooms regularly or properly. Some even highlighted specific issues like spiderwebs, dusty floors and food crumbs left unchecked.
Overall, while 'THE ROOMS - Hotel & House' has a largely modern and clean appearance, there appears to be a level of inconsistency in maintaining this standard, leading to varied guest experiences.
Staff
However, a significant number of reviews pointed out negative interactions, including instances of rudeness, unfriendliness and unprofessionalism. Some guests felt the staff were disinterested, unmotivated and lacking manners with particular criticism aimed at night shift employees and certain receptionists. The inconsistency in staff demeanor was evident with several reviewers remarking on nonchalant or indifferent attitudes, which detracted from their overall experience.
In conclusion, while some staff members at THE ROOMS - Hotel & House have left a positive impression on guests through their friendliness and willingness to help, others appear to have fallen short, resulting in a dichotomy of guest experiences.
Wi-Fi
Dog Friendly
Many visitors highlighted the suitability of the premises for dogs with dedicated amenities such as dog beds. The hotel's approach generally made pet owners feel supported and worry-free. However, it's important to note that some guests felt the extra charges for pets were excessive with reports of a 10 euro fee per dog. Despite this, the overall sentiment seems to be positive, cementing The Rooms - Hotel & House as a great place for dogs and their owners.
No, THE ROOMS - Hotel & House doesn't have any pool.
No, a spa isn't available at THE ROOMS - Hotel & House.
Yes, THE ROOMS - Hotel & House welcomes dogs.
No, parking facilities aren't available at THE ROOMS - Hotel & House.
No, THE ROOMS - Hotel & House doesn't have a gym.
Location Show Map
More Options
-
Hotel in Frankfurt am Main
-
From $106
