Soaltee Westend Frankfurt Messe
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Summary of reviewsSoaltee Westend Frankfurt Messe garners praise for its strategic location, situated conveniently near the Galluswarte S-Bahn and tram stations, making it highly accessible via public transport. This prime spot is especially beneficial for events at Messe Frankfurt and provides ease of access to the central train station and various city attractions. Despite the surrounding area's occasional rundown appearance, the hotel's proximity to public transport, restaurants, grocery stores and shopping malls adds significant convenience, making it an attractive choice for both business and leisure travelers.
The breakfast experience at the hotel receives mixed reviews. Many guests appreciate the meals, describing them as tasty and a good start to the day with an adequate selection of food items including coffee and scrambled eggs. However, some guests find the breakfast offerings minimalist and lacking variety. The absence of a dedicated restaurant or evening meal service within the hotel is compensated by the on-site pizzeria, which is highly praised for its delicious pizza.
Rooms at the hotel are generally modern, clean and well-furnished, offering a pleasant stay for most guests. Positive feedback highlights the spaciousness, modern bathrooms and effective soundproofing that ensures a quiet environment. Nevertheless, there are occasional reports of discrepancies in room size and quality with some guests noting small rooms, cleanliness issues or missing amenities. Cleanliness overall receives mixed reviews with many guests impressed by the hygiene standards, while others report inconsistencies.
The hotel's staff is frequently commended for their friendliness, politeness and helpfulness, contributing positively to the guest experience. However, there are occasional lapses in service quality, particularly during breakfast.
WiFi service at the hotel proves inconsistent with some guests experiencing good connectivity and others facing slow or non-functional internet. Parking options are available but can be limited and somewhat tight with mixed opinions on the cost-effectiveness of the parking fees.
The beds are a highlight, consistently praised for their comfort, contributing to a good night’s sleep. However, some aspects of the hotel do not align with typical four-star standards, such as the absence of certain amenities. While improvements could enhance the overall experience, Soaltee Westend Frankfurt Messe offers a practical and convenient stay with several commendable features.
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The breakfast experience at the hotel receives mixed reviews. Many guests appreciate the meals, describing them as tasty and a good start to the day with an adequate selection of food items including coffee and scrambled eggs. However, some guests find the breakfast offerings minimalist and lacking variety. The absence of a dedicated restaurant or evening meal service within the hotel is compensated by the on-site pizzeria, which is highly praised for its delicious pizza.
Rooms at the hotel are generally modern, clean and well-furnished, offering a pleasant stay for most guests. Positive feedback highlights the spaciousness, modern bathrooms and effective soundproofing that ensures a quiet environment. Nevertheless, there are occasional reports of discrepancies in room size and quality with some guests noting small rooms, cleanliness issues or missing amenities. Cleanliness overall receives mixed reviews with many guests impressed by the hygiene standards, while others report inconsistencies.
The hotel's staff is frequently commended for their friendliness, politeness and helpfulness, contributing positively to the guest experience. However, there are occasional lapses in service quality, particularly during breakfast.
WiFi service at the hotel proves inconsistent with some guests experiencing good connectivity and others facing slow or non-functional internet. Parking options are available but can be limited and somewhat tight with mixed opinions on the cost-effectiveness of the parking fees.
The beds are a highlight, consistently praised for their comfort, contributing to a good night’s sleep. However, some aspects of the hotel do not align with typical four-star standards, such as the absence of certain amenities. While improvements could enhance the overall experience, Soaltee Westend Frankfurt Messe offers a practical and convenient stay with several commendable features.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Guest Reviews
The Soaltee Westend Frankfurt Messe enjoys a strong reputation for its location, frequently praised by guests for its central and convenient setting. Positioned right next to the Galluswarte S-Bahn and the tram station, the hotel offers superb accessibility to public transport. Visitors find it perfect for events at the Messe Frankfurt, being only a short stop away by train. Additionally, the central train station (Hauptbahnhof) is just a 10-minute walk or one S-Bahn stop away, making it easy to navigate the city and its major attractions.
Despite the surrounding area being described by some as rundown, the hotel's strategic placement mitigates these concerns with immediate and efficient transport links. Public transportation services, including tram and bus stops right at the door, facilitate quick trips into the city center and other points of interest.
Moreover, the hotel's proximity to various restaurants, grocery stores and the Skyline Plaza shopping mall adds convenience for guests. For those attending trade shows or business meetings, the location proves exceptionally advantageous, reducing travel time and ensuring a pleasant stay.
The reviews emphasize the hotel’s success in combining a central location with an array of accessible transport options, making it a practical choice for both business and leisure travelers visiting Frankfurt.
Guests at Soaltee Westend Frankfurt Messe have shared mixed reviews about the breakfast experience. Many appreciated the meals, describing them as good, delicious and an excellent start to the day. The breakfast, often included in the room price, was deemed adequate and sufficient by several reviewers, providing good value for money with a selection of coffee, cake and even warm scrambled eggs. Some guests found the variety acceptable and the buffet choices ample for the price they paid.
However, the breakfast did not meet everyone's expectations. A number of guests noted the offerings as very minimalist with limited variety and some items not being readily available or refilled in a timely manner. The quality of certain elements, such as bakery items and the availability of specialty coffee, seemed to fall short for some visitors. Several comments highlighted that the breakfast could use improvement and a few found it disappointing enough to describe it as poor or nothing special.
In summary, while many guests enjoyed their breakfast and found it to be sufficient and tasty, others felt that it lacked variety and quality, suggesting that improvements could enhance the overall breakfast experience at the hotel.
Guests of 'Soaltee Westend Frankfurt Messe' generally found the dining options limited, as there is no dedicated restaurant or evening meal service within the hotel. The bar was often closed or out of order, reducing available options for evening drinks. However, the pizzeria located within the hotel received high praise for its outstanding and delicious pizza, making it a recommended spot for dinner. Additionally, the breakfast offerings were described as very generous and pleasing, contributing positively to the overall food experience at the hotel.
'Soaltee Westend Frankfurt Messe' offers a range of room experiences to its guests. The hotel features rooms that are newly furnished, modern and clean, making for a pleasant stay. Guests often appreciated the large and spacious rooms, which come with modern bathrooms and ample amenities. Cleanliness is a strong point with several reviews highlighting the tidy and well-equipped nature of the rooms. Many rooms are described as cozy and quiet, even those facing the main street, thanks to effective soundproofing.
However, there are notable discrepancies in room sizes and equipment. While some rooms are large and spacious, others are reported to be extremely small and somewhat soulless with a few even having issues like mold and lingering smells. Additionally, there have been instances where rooms were not ready at check-in and cleanliness was not up to standard.
Some rooms offer thoughtful touches like air conditioning and quality bedding, but there are reported inconsistencies in amenities, such as missing hairdryers, mini bars and towel holders. The bathrooms, while modern, also occasionally lack practicality, such as insufficient hooks for towels or issues with hot water.
Overall, the hotel provides a clean and modern environment with spacious rooms for some, but it's important for prospective guests to be aware of the variability in room size and equipment.
The beds at Soaltee Westend Frankfurt Messe receive high praise from guests with many describing them as super comfortable and noting comfortable mattresses and pillows. The spacious beds are highlighted for their comfort and numerous reviews mention a very nice and comfy sleeping experience. Although there were occasional mentions of issues, such as the sofa bed in the quadruple room being uncomfortable and noise in some rooms, the overall sentiment remains positive. Guests consistently report a great night's sleep, reinforcing the sentiment that the hotel's beds are among the best they have experienced.
Soaltee Westend Frankfurt Messe presents a mixed picture when it comes to cleanliness. Many guests have highlighted the hotel's commendable cleanliness, mentioning very clean and modern rooms, spacious bathrooms and well-maintained common areas. Descriptions like extremely clean, newly renovated and super clean appear frequently, suggesting a good standard of hygiene in certain aspects of the hotel. Rooms and bathrooms are often noted as being neat, clean and comfortable, contributing positively to the overall guest experience.
However, other reviews indicate some inconsistencies in cleanliness. Issues reported include dirty bowls at breakfast, hair in the bed and bathroom, trash not emptied and even sightings of mice and mosquitoes. Some guests pointed out specific problems such as dirty walls, unclean guest toilets, clogged showers and floors not being cleaned to high standards. There were also mentions of used items from previous guests not being removed, full dustbins and dirty cups and glasses.
Despite these drawbacks, staff friendliness and helpfulness were consistently praised, enhancing the overall stay. The hotel's quiet rooms, modern amenities and affordable prices also received positive remarks, balancing some of the negative comments about cleanliness.
The reviews about the staff at Soaltee Westend Frankfurt Messe highlight that friendliness is a standout feature. Guests repeatedly emphasized that the staff is friendly, polite and helpful. Many found the staff to be attentive and accommodating, particularly noting the warm reception and professional service at check-in and check-out. In some instances, the staff went above and beyond with mentions of super helpful service and an exceptionally warm welcome.
However, there were occasional lapses, particularly during breakfast service, where staff seemed overwhelmed and disorganized. Some guests experienced long waiting times and observed staff members who appeared unprofessional or preoccupied. Despite these intermittent issues, the overall sentiment reflected in the reviews presents a team that is generally well-regarded for their friendliness and willingness to assist guests throughout their stay.
The Soaltee Westend Frankfurt Messe offers well-appointed, air-conditioned rooms which guests have praised for their comfort. However, experiences with the hotel's WiFi have been inconsistent. Some guests have reported good wifi service during their stay, which allowed them to use internet TV for services like Netflix and Amazon. Unfortunately, there have also been numerous mentions of WiFi issues, including it being very slow, not working at all or requiring a QR code. Additionally, there have been reported disruptions affecting the Smart TVs' connectivity, leading to requests for technical support from hotel staff. Despite these challenges, the positive aspects of the room conditions and available amenities have been noted.
Soaltee Westend Frankfurt Messe offers a variety of parking options, including paid parking both directly at the hotel and in nearby areas. Guests have noted that while parking is available, the hotel's parking lot is small and can sometimes be tight or fully occupied. Despite these challenges, some visitors have mentioned the convenience of parking right in front of the door or finding free spaces on the street nearby.
The hotel charges €15 per night for parking, which some find cost-effective, but others consider expensive. There are parking spaces in the courtyard and garage and it's possible to reserve a spot in advance, which can be particularly useful given the limited availability. Additionally, the staff has been praised for their assistance in parking, particularly for motorcycles.
Overall, while the parking situation at Soaltee Westend Frankfurt Messe has its challenges with space and accessibility, proactive planning and staff assistance can help ensure a smoother experience.
Soaltee Westend Frankfurt Messe presents a mixed experience for its guests. While the hotel is priced reasonably and located affordably within the city, several aspects fail to meet expectations for a four-star establishment. Some guests expressed surprise at the hotel's four-star rating, suggesting it aligns more with a three-star standard. Specific complaints included the absence of basic amenities like bottled water, slippers and clothes hangers in the rooms, which some found unacceptable even compared to more budget-friendly accommodations. Despite these shortcomings, if improvements are made, some guests would consider returning, suggesting there is potential for a better experience with just a few adjustments.
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Location
Despite the surrounding area being described by some as rundown, the hotel's strategic placement mitigates these concerns with immediate and efficient transport links. Public transportation services, including tram and bus stops right at the door, facilitate quick trips into the city center and other points of interest.
Moreover, the hotel's proximity to various restaurants, grocery stores and the Skyline Plaza shopping mall adds convenience for guests. For those attending trade shows or business meetings, the location proves exceptionally advantageous, reducing travel time and ensuring a pleasant stay.
The reviews emphasize the hotel’s success in combining a central location with an array of accessible transport options, making it a practical choice for both business and leisure travelers visiting Frankfurt.
Breakfast
However, the breakfast did not meet everyone's expectations. A number of guests noted the offerings as very minimalist with limited variety and some items not being readily available or refilled in a timely manner. The quality of certain elements, such as bakery items and the availability of specialty coffee, seemed to fall short for some visitors. Several comments highlighted that the breakfast could use improvement and a few found it disappointing enough to describe it as poor or nothing special.
In summary, while many guests enjoyed their breakfast and found it to be sufficient and tasty, others felt that it lacked variety and quality, suggesting that improvements could enhance the overall breakfast experience at the hotel.
Dinner
Rooms
However, there are notable discrepancies in room sizes and equipment. While some rooms are large and spacious, others are reported to be extremely small and somewhat soulless with a few even having issues like mold and lingering smells. Additionally, there have been instances where rooms were not ready at check-in and cleanliness was not up to standard.
Some rooms offer thoughtful touches like air conditioning and quality bedding, but there are reported inconsistencies in amenities, such as missing hairdryers, mini bars and towel holders. The bathrooms, while modern, also occasionally lack practicality, such as insufficient hooks for towels or issues with hot water.
Overall, the hotel provides a clean and modern environment with spacious rooms for some, but it's important for prospective guests to be aware of the variability in room size and equipment.
Beds
Cleanliness
However, other reviews indicate some inconsistencies in cleanliness. Issues reported include dirty bowls at breakfast, hair in the bed and bathroom, trash not emptied and even sightings of mice and mosquitoes. Some guests pointed out specific problems such as dirty walls, unclean guest toilets, clogged showers and floors not being cleaned to high standards. There were also mentions of used items from previous guests not being removed, full dustbins and dirty cups and glasses.
Despite these drawbacks, staff friendliness and helpfulness were consistently praised, enhancing the overall stay. The hotel's quiet rooms, modern amenities and affordable prices also received positive remarks, balancing some of the negative comments about cleanliness.
Staff
However, there were occasional lapses, particularly during breakfast service, where staff seemed overwhelmed and disorganized. Some guests experienced long waiting times and observed staff members who appeared unprofessional or preoccupied. Despite these intermittent issues, the overall sentiment reflected in the reviews presents a team that is generally well-regarded for their friendliness and willingness to assist guests throughout their stay.
Wi-Fi
Parking
The hotel charges €15 per night for parking, which some find cost-effective, but others consider expensive. There are parking spaces in the courtyard and garage and it's possible to reserve a spot in advance, which can be particularly useful given the limited availability. Additionally, the staff has been praised for their assistance in parking, particularly for motorcycles.
Overall, while the parking situation at Soaltee Westend Frankfurt Messe has its challenges with space and accessibility, proactive planning and staff assistance can help ensure a smoother experience.
4 Star
No, Soaltee Westend Frankfurt Messe doesn't have any pool.
No, a spa isn't available at Soaltee Westend Frankfurt Messe.
No, Soaltee Westend Frankfurt Messe doesn't allow dogs.
Yes, parking facilities are available at Soaltee Westend Frankfurt Messe.
Yes, Soaltee Westend Frankfurt Messe has a gym.
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