Hyatt Place Frankfurt Airport
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Summary of reviewsHyatt Place Frankfurt Airport is highly regarded for its strategic location, making it an excellent choice for travelers with early flights or layovers. Situated in a commercial district, the hotel is conveniently connected to Frankfurt Airport, just one S-Bahn stop away, translating to a two to three-minute ride. This proximity is particularly advantageous for those arriving at or departing from Terminal 2, a mere five-minute drive away. The adjoining Gateway Gardens train station ensures seamless connectivity to downtown Frankfurt and other destinations, bolstered by frequent public transportation services even during early hours. Despite being close to the airport, the hotel maintains a remarkably quiet ambiance, offering a peaceful environment for guests.
The breakfast experience is generally praised for its extensive selection, quality and taste with offerings ranging from freshly squeezed juices to hearty scrambled eggs, catering to both vegetarians and non-vegetarians. While the breakfast buffet is highly rated, it is noted as being somewhat pricey and there are occasional mentions of specific items not meeting expectations. Nevertheless, the overall dining experience remains positive, enhanced by friendly and efficient staff.
The hotel's restaurant garners mixed reviews. Many guests applaud the delicious food, cleanliness and professional service, along with a commendable bar offering fantastic cocktails. However, some found the menu limited and overpriced and service issues such as delays and lack of attentiveness were mentioned. The absence of room service and early closing hours were minor drawbacks.
The rooms at Hyatt Place Frankfurt Airport are frequently commended for their spaciousness, cleanliness and modern design. Guests appreciate the large, comfortable beds, soundproofing and well-equipped bathrooms with Rituals toiletries. Family and connected rooms are especially practical, providing ample space for groups. Despite a few mentions of uncomfortable sofa beds and limited pillow availability, the room experience is overwhelmingly positive.
Cleanliness is a standout feature of the hotel with numerous reviews highlighting the spotless and well-maintained rooms and facilities. Even though there are occasional issues such as clogged drains and delayed cleaning services, the overall sentiment is favorable, underscoring the hotel’s commitment to hygiene and modernity.
The staff at Hyatt Place Frankfurt Airport are frequently described as friendly, welcoming and helpful, significantly contributing to a positive stay. The reception and housekeeping staff, in particular, receive high marks for their professionalism and courtesy, though there are isolated reports of less pleasant interactions.
WiFi service at the hotel receives mixed feedback. Many guests appreciate the fast and complimentary internet, finding it reliable for work and capable of handling multiple devices. However, others experience spotty or unstable connections with occasional frustrations over WiFi not working and lack of information provided by staff.
The gym is positively reviewed for its 24-hour availability, cleanliness and adequate equipment, even though a few guests felt the fitness room was slightly small. The overall gym experience adds to the hotel’s appeal.
Parking facilities, while convenient and featuring amenities like EV charging stations, are often criticized for their high fees, typically around 24-27 Euros per night. Despite the cost, the parking garage is easy to access and includes free electric vehicle charging, which is a notable benefit.
For family travelers, Hyatt Place Frankfurt Airport is an excellent option, praised for its spacious and clean family rooms, quiet environment and convenient location near the highway. The availability of sofa beds and cribs makes it accommodating for families.
In sum, Hyatt Place Frankfurt Airport stands out for its prime location, comfortable and spacious rooms and friendly service, making it a reliable choice for travelers seeking convenience and comfort in Frankfurt.
Categories
The breakfast experience is generally praised for its extensive selection, quality and taste with offerings ranging from freshly squeezed juices to hearty scrambled eggs, catering to both vegetarians and non-vegetarians. While the breakfast buffet is highly rated, it is noted as being somewhat pricey and there are occasional mentions of specific items not meeting expectations. Nevertheless, the overall dining experience remains positive, enhanced by friendly and efficient staff.
The hotel's restaurant garners mixed reviews. Many guests applaud the delicious food, cleanliness and professional service, along with a commendable bar offering fantastic cocktails. However, some found the menu limited and overpriced and service issues such as delays and lack of attentiveness were mentioned. The absence of room service and early closing hours were minor drawbacks.
The rooms at Hyatt Place Frankfurt Airport are frequently commended for their spaciousness, cleanliness and modern design. Guests appreciate the large, comfortable beds, soundproofing and well-equipped bathrooms with Rituals toiletries. Family and connected rooms are especially practical, providing ample space for groups. Despite a few mentions of uncomfortable sofa beds and limited pillow availability, the room experience is overwhelmingly positive.
Cleanliness is a standout feature of the hotel with numerous reviews highlighting the spotless and well-maintained rooms and facilities. Even though there are occasional issues such as clogged drains and delayed cleaning services, the overall sentiment is favorable, underscoring the hotel’s commitment to hygiene and modernity.
The staff at Hyatt Place Frankfurt Airport are frequently described as friendly, welcoming and helpful, significantly contributing to a positive stay. The reception and housekeeping staff, in particular, receive high marks for their professionalism and courtesy, though there are isolated reports of less pleasant interactions.
WiFi service at the hotel receives mixed feedback. Many guests appreciate the fast and complimentary internet, finding it reliable for work and capable of handling multiple devices. However, others experience spotty or unstable connections with occasional frustrations over WiFi not working and lack of information provided by staff.
The gym is positively reviewed for its 24-hour availability, cleanliness and adequate equipment, even though a few guests felt the fitness room was slightly small. The overall gym experience adds to the hotel’s appeal.
Parking facilities, while convenient and featuring amenities like EV charging stations, are often criticized for their high fees, typically around 24-27 Euros per night. Despite the cost, the parking garage is easy to access and includes free electric vehicle charging, which is a notable benefit.
For family travelers, Hyatt Place Frankfurt Airport is an excellent option, praised for its spacious and clean family rooms, quiet environment and convenient location near the highway. The availability of sofa beds and cribs makes it accommodating for families.
In sum, Hyatt Place Frankfurt Airport stands out for its prime location, comfortable and spacious rooms and friendly service, making it a reliable choice for travelers seeking convenience and comfort in Frankfurt.
Family Friendly Hotel
This hotel is listed as a family hotel. Although specific family-friendly features are not detailed, Hyatt Place hotels often provide spacious accommodations suitable for families.
Dog Friendly Hotel
This hotel is pet-friendly and provides comfortable accommodations with modern amenities. It features spacious rooms, on-site dining, and is conveniently located near the airport, making it a practical choice for pet owners.
Business Hotel
The Hyatt Place Frankfurt Airport offers comfortable accommodations and meeting facilities, making it suitable for business travelers. It provides a convenient location and necessary amenities for short stays and meetings.
Hotel with Parking
Offers convenient parking facilities for guests. While specific details aren't provided in the given data, its presence is confirmed.
EV charging stations
Accessible Hotel
Listed as an accessible hotel in Frankfurt, this hotel likely provides essential accessibility features and services to accommodate guests with disabilities.
Hotel with Gym
Hyatt Place Frankfurt Airport features a fitness center, offering guests a space to stay active during their travels.
Hotel with EV Charging Stations
Guests appreciate the availability of EV charging stations, highlighting their convenience and ease of access. The inclusion of a complimentary electric car charging facility and the ability to charge EVs in the parking garage offer significant value for money.
4-Star Hotel
Located near Frankfurt Airport, this hotel provides comfortable accommodations and convenient access to travel connections. It features spacious rooms, a restaurant, and a fitness center, catering to the needs of travelers.
Hotel Taking Steps Towards Sustainability
Guest Reviews
Hyatt Place Frankfurt Airport boasts a stellar location, making it an ideal choice for travelers with early flights or those in transit. Situated in a commercial district, the hotel is conveniently connected to Frankfurt Airport, being just one S-Bahn stop away—a quick two to three-minute ride. This proximity is especially beneficial for guests arriving at or departing from Terminal 2, which can be reached in just a five-minute drive.
The hotel's accessibility is further amplified by its immediate adjacency to the Gateway Gardens train station, offering seamless connections not only to the airport but also to downtown Frankfurt. Public transportation runs frequently, even during the early hours, ensuring a hassle-free commute regardless of the time.
Guests have praised the ease of reaching the hotel via public transport with the S-Bahn station literally next door. For those preferring a slightly longer stroll, walking to the airport is also an option, although it may take around 15 to 25 minutes. Despite its close vicinity to the airport, the hotel remains impressively quiet, providing a peaceful environment for a restful stay.
In addition to the prime location, the surrounding area offers various amenities including restaurants, supermarkets and shopping opportunities, perfect for grabbing a quick bite or last-minute necessities. The hotel's modern design, clean and comfortable rooms and friendly staff have also received commendations, making it a great stopover for those flying in and out of Frankfurt. Overall, Hyatt Place Frankfurt Airport combines convenience with comfort, ensuring a smooth travel experience.
The breakfast experience at Hyatt Place Frankfurt Airport has garnered a range of impressions from its guests, mostly positive with a few areas for improvement. The prevailing sentiment is that the breakfast buffet is phenomenal and offers an extensive selection of items, ensuring both variety and quality. Guests frequently highlight the great taste and richness of the offerings, from freshly squeezed juices and stir-fried mushrooms to hearty scrambled eggs. The buffet is noted to be among the nicest seen, providing a worthwhile dining experience.
There are ample options to cater to both vegetarians and non-vegetarians ensuring a satisfying meal for all dietary preferences. Many appreciate the clean and well-organized buffet area, accompanied by friendly and efficient staff. The breakfast available from as early as 6 am garners praise for its convenience, especially for those catching early flights.
However, some guests have expressed concerns about the cost of the breakfast, describing it as pricey or too expensive for the value received. Additionally, there are occasional mentions of specific items like bacon or hot foods not meeting expectations and feedback about dry pastries and a lack of freshness in some fruits and vegetables. Despite these minor drawbacks, the overall impression remains highly favorable with guests often using descriptors like delicious, very good and exceptional to describe their breakfast experience.
Overall, Hyatt Place Frankfurt Airport seems to excel in providing a delightful and varied breakfast setup that caters well to its diverse clientele, though some may find it on the expensive side.
The dining experience at the Hyatt Place Frankfurt Airport evokes mixed feelings among guests. On the positive side, the hotel's restaurant is frequently praised for its tasty food, cleanliness and professional service. Many guests were particularly pleased with their meals, describing them as delicious and highlighting the great bar with mind-blowing cocktails. The restaurant also received commendations for its kid-friendly choices and extensive breakfast.
However, there were some notable drawbacks. Several guests found the restaurant to be overpriced with a limited and somewhat expensive menu. The quality of food, while generally good, was occasionally described as subpar and not living up to expectations. Service issues were also reported with some experiencing delays and lack of attention from the staff. The restaurant's limited seating capacity and its tendency to be fully booked, often requiring reservations, were also points of concern.
Additionally, the absence of room service and the restaurant's early closing hours detracted from the overall convenience for travelers, especially those arriving late. Despite the presence of a few nearby dining options, the area's overall lack of variety in restaurants was noted by some guests.
In summary, while many guests enjoyed excellent meals and found the restaurant facilities at Hyatt Place Frankfurt Airport to be of high quality, others encountered issues with price, service and availability that tempered their dining experience.
The rooms at Hyatt Place Frankfurt Airport have received numerous commendations for their spaciousness, cleanliness and modern design. Guests frequently mentioned that they were pleasantly surprised by the size of the rooms, which often exceeded their expectations. The rooms are described as clean, tidy and well-maintained, contributing to a comfortable stay. The modern and functional furnishings, including amenities like large TVs, coffee machines and well-equipped bathrooms with Rituals toiletries, add to the convenience and luxury.
Soundproofing is another highlight, ensuring a quiet and restful environment despite the proximity to the airport and train line. Comfortable beds, including large king-size options, are often cited, although there were a few mentions of less comfortable sofa beds and limited pillow availability.
The family rooms and connected rooms are noted for their practicality and ample space, making them suitable for groups and families. The stylish decor and thoughtful room design meet both business and leisure travelers' needs, providing a cozy and welcoming atmosphere.
Overall, the rooms at Hyatt Place Frankfurt Airport offer a high level of comfort, modern amenities and a peaceful retreat, ideal for both short stays and longer rest periods.
Hyatt Place Frankfurt Airport is often praised for its comfortable beds, ensuring a restful stay before or after a flight. Guests frequently mention the spaciousness and comfort of the king-sized beds, highlighting their large and cozy nature. The hotel's bedding and mattresses receive recurrent commendation for their cleanliness and comfort, contributing to an overall high-quality sleeping experience. While the primary beds in the rooms gain appreciation for being well-maintained and supportive, some guests expressed dissatisfaction with the sofa beds, describing them as uncomfortable and not up to the standard of the main beds. Despite a few mentions of softness issues, most guests find the beds at Hyatt Place Frankfurt Airport to be quite comfortable, making it an ideal spot for a good night's sleep.
The guest reviews for Hyatt Place Frankfurt Airport highlight the remarkable cleanliness and modernity of the hotel. Numerous reviews emphasize that the rooms and facilities are consistently clean with terms like "very clean," "spotless," and "impeccable" frequently mentioned. Guests found the rooms to be not only clean but also spacious, comfortable and well-equipped. The hotel's modern design and updated furnishings add to the overall appeal.
Several visitors appreciated the high standards of cleanliness throughout the property, including in common areas, corridors and especially within the rooms. The efforts to maintain a sanitized environment with the availability of sanitizers were noted as a positive aspect. Moreover, the hotel offers a tranquil atmosphere with quiet rooms, enhancing the comfort of the stay.
However, some reviews pointed out specific issues such as the occasional clogged drain in the shower, moldy or dirty bathroom tiles and delayed cleaning services. A few guests mentioned that daily cleaning services were not performed unless requested multiple times. Despite these concerns, the overall sentiment remains highly favorable due to the hotel's consistent cleanliness and well-maintained facilities.
In summary, the Hyatt Place Frankfurt Airport sets a high bar for cleanliness and modernity, making it a reliable choice for travelers looking for a spotless and comfortable stay close to the airport.
The reviews for the staff at Hyatt Place Frankfurt Airport showcase a predominantly positive experience from guests. Consistently described as friendly, welcoming and helpful, the staff at this hotel make a notable impression with their courteous and attentive service. Many guests highlighted the reception staff for their friendliness and efficiency during both check-in and check-out processes. The professionalism and politeness of both the front desk and housekeeping staff are frequently mentioned with several guests appreciating their accommodating and patient nature.
The bar and restaurant staff also received praise for their friendliness and helpfulness, although there were some isolated mentions of rude behavior. Overall, the staff are seen as kind, super friendly and always ready to assist with any concerns, which significantly contributes to a positive stay for most travelers. Despite a few criticisms about individual interactions, the general consensus indicates that the staff at Hyatt Place Frankfurt Airport are exceptional in providing a pleasant and welcoming environment.
At Hyatt Place Frankfurt Airport, the WiFi experience garnered mixed feedback from guests. Many appreciated the fast and complimentary WiFi service, noting that it was excellent for work and allowed for an unlimited number of devices. Positive comments highlighted that the internet connection was good and reliable during their stay, adding value to their overall experience. Additionally, charging facilities for electric cars and multiple device charging options were praised, reflecting the hotel's commitment to catering to the needs of modern travelers.
However, there were several critiques regarding the WiFi. Some guests encountered issues with spotty, slow or unstable connections, which detracted from their stay. Instances of WiFi not working at all were also reported, causing frustration for those who rely heavily on internet access. There were also mentions of a lack of information about WiFi services from the staff, which could hinder guests from fully utilizing the available amenities.
Overall, while the Hyatt Place Frankfurt Airport offers a generally solid WiFi service, there are areas for improvement in consistency and reliability to ensure that every traveler has a seamless online experience during their stay.
The gym at Hyatt Place Frankfurt Airport receives overall positive feedback from guests. Described as a well-equipped fitness center that's open 24 hours, it offers ample space and functionality for a decent workout. Guests appreciate the neat and tidy environment, although some found the fitness room to be a bit small. The gym facilities include a range of equipment suited for various fitness needs, although a few guests mentioned the need for lighter dumbbells. Public spaces within the hotel are also noted to be nice, complementing the good gym facilities available. While there are small areas for improvement, the gym remains a strong feature of the hotel with its convenience and array of equipment.
When considering a stay at Hyatt Place Frankfurt Airport, it's essential to weigh the parking situation. Guests frequently highlight that parking is available conveniently next door with direct access to the hotel. The parking garage is described as bright, easily accessible and generally safe. On the positive side, many appreciated the ease of finding parking and the availability of facilities such as free charging stations.
However, many travelers were less enthusiastic about the cost associated with parking. The fees are often cited as high with rates typically noted around 24-27 Euros per night. The expense adds a significant amount to what might otherwise be good value for money at the hotel. Some reviewers also found the signage for the parking garage insufficient, leading to confusion about how to access the hotel lobby from the garage.
Despite the complaints about cost, the presence of underground and private parking options adds a layer of convenience for those with vehicles. The facilities are functional, albeit sometimes described as tight in terms of space. For those willing to pay the premium, the parking situation will likely be hassle-free, but it’s advisable for cost-conscious travelers to factor this into their overall accommodation budget.
Guests at the Hyatt Place Frankfurt Airport appreciate the availability of EV charging stations, highlighting their convenience and ease of access. Many reviews note that the inclusion of a complimentary electric car charging facility and the ability to charge EVs in the parking garage offer significant value for money. Some guests mention that reserving a charger was a primary reason for choosing to stay at the hotel. While generally positive, a few reviews indicate there could be more charging units available. Despite occasional issues with the functionality of the EV charging, staff seem helpful in resolving any problems. The hotel is also noted for having electric bikes available for guests.
Hyatt Place Frankfurt Airport emerges as a solid choice for families traveling with children. Highlighted for its convenient location near the highway and quiet environment, this hotel is especially noted for its spacious and clean family rooms. The rooms are capable of accommodating families comfortably with features like sofa beds and cribs readily available on request.
Guests regularly commend the hotel's suitability for families, mentioning its large rooms that ensure ample space for everyone. The family rooms are described as comfortable retreats with enough room for parents and kids alike. Despite some mixed feelings about the comfort of the sofa beds, guests appreciate the setup when traveling with small children. Some reviews pointed out the cost of breakfast but did not specify if it posed any significant issue for children.
The hotel's amenities, including a nice restaurant, family-friendly services and thoughtful touches like prepared cribs, are positively noted. Although some found the cost to be relatively high for larger families, the overall impressions remain favorable. Staff are recognized for their friendly demeanor and willingness to help, even if some guests did encounter minor inconveniences like difficulty finding taxis for families with lots of luggage or slight discrepancies with room appearances.
In summary, Hyatt Place Frankfurt Airport is highly regarded as a family-friendly hotel that provides spacious, clean and quiet rooms well-suited for parents traveling with children.
The Hyatt Place Frankfurt Airport is highly regarded for its value for money, offering a clean and modern facility ideal for various guests including families and jet-lagged travelers. Visitors frequently praise the hotel for meeting four-star expectations in terms of cleanliness, comfort and professional service. The stylishly furnished interior and very friendly staff contribute to the overall pleasant experience.
While some guests feel the hotel's style and certain services don't quite match the four-star rating with specific mentions about the absence of a concierge service, most reviews affirm that the hotel is a good fit for its category. The breakfast options and overall functionality are in line with what one would expect from a four-star establishment.
Overall, the Hyatt Place Frankfurt Airport delivers a modern, comfortable and clean environment, making it a decent choice for travelers looking for good value for money.
Hyatt Place Frankfurt Airport is ideal for business travelers seeking a comfortable and efficient stay. The hotel offers a prime location near the airport and close to a business park, making it a convenient choice for meetings and layovers. The reception staff is friendly and professional, ensuring a smooth check-in process.
The property is new and clean with soundproof and silent rooms that are practical and business-oriented. Guests appreciate the sufficient workspace and the business center, which is well-equipped for short stays. Event preparation at the hotel is excellent and the facilities are well-suited for business meetings and conferences.
The lobby is attractive and the overall hotel environment promotes a productive work setting. While there were minor issues such as a moving bathroom door and missing select comfort items, these did not overshadow the overall positive experience.
For those driving electric vehicles, EV charging stations are available, adding to the convenience. The hotel is excellent for overnight stays before a flight, making it a great option for those with connecting flights or requiring a layover. All in all, Hyatt Place Frankfurt Airport provides a reliable and comfortable stay for business travelers.
Hyatt Place Frankfurt Airport receives mixed feedback concerning its accessibility for guests with disabilities. On a positive note, the hotel is highlighted as being easily accessible from the nearby S-Bahn city train station and boasts a convenient location for access to the airport. Guests commend the hotel for its well-maintained environment and note the availability of accessible rooms, including options with connected doors, which can be particularly useful for travel companions.
Despite these advantages, there are some challenges for guests with disabilities. Many reviews point out that accessing the hotel from the train station can be tiring, especially with luggage, due to the lack of a side entrance and an inactive escalator. The main entrance requires walking around the corner, which may be strenuous. Inside the hotel, issues were noted with room accessibility, including difficulties with bathroom doors and mirrors which are positioned too far, making them inconvenient for some users. The hotel also features several steps, adding to the accessibility challenges.
Transport options to and from the airport can be problematic as well with no dedicated airport shuttle service and access from the airport terminals being described as not straightforward, especially during strikes or delays. The overall impression is that while the hotel has made strides in accessibility, there are significant areas needing improvement to better serve guests with disabilities.
The Hyatt Place Frankfurt Airport has received positive feedback for its pet-friendly policies. Guests have highlighted that dogs are not only welcome but are allowed to stay without any complications. Pets are accepted throughout the premises, making it a convenient choice for travelers with dogs. The hotel is generally considered to be dog-friendly with pets being positively assessed by numerous visitors. Although there are no specific mentions of extra fees for dogs, it is appreciated by guests that bringing a pet is hassle-free.
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Location
The hotel's accessibility is further amplified by its immediate adjacency to the Gateway Gardens train station, offering seamless connections not only to the airport but also to downtown Frankfurt. Public transportation runs frequently, even during the early hours, ensuring a hassle-free commute regardless of the time.
Guests have praised the ease of reaching the hotel via public transport with the S-Bahn station literally next door. For those preferring a slightly longer stroll, walking to the airport is also an option, although it may take around 15 to 25 minutes. Despite its close vicinity to the airport, the hotel remains impressively quiet, providing a peaceful environment for a restful stay.
In addition to the prime location, the surrounding area offers various amenities including restaurants, supermarkets and shopping opportunities, perfect for grabbing a quick bite or last-minute necessities. The hotel's modern design, clean and comfortable rooms and friendly staff have also received commendations, making it a great stopover for those flying in and out of Frankfurt. Overall, Hyatt Place Frankfurt Airport combines convenience with comfort, ensuring a smooth travel experience.
Breakfast
There are ample options to cater to both vegetarians and non-vegetarians ensuring a satisfying meal for all dietary preferences. Many appreciate the clean and well-organized buffet area, accompanied by friendly and efficient staff. The breakfast available from as early as 6 am garners praise for its convenience, especially for those catching early flights.
However, some guests have expressed concerns about the cost of the breakfast, describing it as pricey or too expensive for the value received. Additionally, there are occasional mentions of specific items like bacon or hot foods not meeting expectations and feedback about dry pastries and a lack of freshness in some fruits and vegetables. Despite these minor drawbacks, the overall impression remains highly favorable with guests often using descriptors like delicious, very good and exceptional to describe their breakfast experience.
Overall, Hyatt Place Frankfurt Airport seems to excel in providing a delightful and varied breakfast setup that caters well to its diverse clientele, though some may find it on the expensive side.
Dinner
However, there were some notable drawbacks. Several guests found the restaurant to be overpriced with a limited and somewhat expensive menu. The quality of food, while generally good, was occasionally described as subpar and not living up to expectations. Service issues were also reported with some experiencing delays and lack of attention from the staff. The restaurant's limited seating capacity and its tendency to be fully booked, often requiring reservations, were also points of concern.
Additionally, the absence of room service and the restaurant's early closing hours detracted from the overall convenience for travelers, especially those arriving late. Despite the presence of a few nearby dining options, the area's overall lack of variety in restaurants was noted by some guests.
In summary, while many guests enjoyed excellent meals and found the restaurant facilities at Hyatt Place Frankfurt Airport to be of high quality, others encountered issues with price, service and availability that tempered their dining experience.
Rooms
Soundproofing is another highlight, ensuring a quiet and restful environment despite the proximity to the airport and train line. Comfortable beds, including large king-size options, are often cited, although there were a few mentions of less comfortable sofa beds and limited pillow availability.
The family rooms and connected rooms are noted for their practicality and ample space, making them suitable for groups and families. The stylish decor and thoughtful room design meet both business and leisure travelers' needs, providing a cozy and welcoming atmosphere.
Overall, the rooms at Hyatt Place Frankfurt Airport offer a high level of comfort, modern amenities and a peaceful retreat, ideal for both short stays and longer rest periods.
Beds
Cleanliness
Several visitors appreciated the high standards of cleanliness throughout the property, including in common areas, corridors and especially within the rooms. The efforts to maintain a sanitized environment with the availability of sanitizers were noted as a positive aspect. Moreover, the hotel offers a tranquil atmosphere with quiet rooms, enhancing the comfort of the stay.
However, some reviews pointed out specific issues such as the occasional clogged drain in the shower, moldy or dirty bathroom tiles and delayed cleaning services. A few guests mentioned that daily cleaning services were not performed unless requested multiple times. Despite these concerns, the overall sentiment remains highly favorable due to the hotel's consistent cleanliness and well-maintained facilities.
In summary, the Hyatt Place Frankfurt Airport sets a high bar for cleanliness and modernity, making it a reliable choice for travelers looking for a spotless and comfortable stay close to the airport.
Staff
The bar and restaurant staff also received praise for their friendliness and helpfulness, although there were some isolated mentions of rude behavior. Overall, the staff are seen as kind, super friendly and always ready to assist with any concerns, which significantly contributes to a positive stay for most travelers. Despite a few criticisms about individual interactions, the general consensus indicates that the staff at Hyatt Place Frankfurt Airport are exceptional in providing a pleasant and welcoming environment.
Wi-Fi
However, there were several critiques regarding the WiFi. Some guests encountered issues with spotty, slow or unstable connections, which detracted from their stay. Instances of WiFi not working at all were also reported, causing frustration for those who rely heavily on internet access. There were also mentions of a lack of information about WiFi services from the staff, which could hinder guests from fully utilizing the available amenities.
Overall, while the Hyatt Place Frankfurt Airport offers a generally solid WiFi service, there are areas for improvement in consistency and reliability to ensure that every traveler has a seamless online experience during their stay.
Gym
Parking
However, many travelers were less enthusiastic about the cost associated with parking. The fees are often cited as high with rates typically noted around 24-27 Euros per night. The expense adds a significant amount to what might otherwise be good value for money at the hotel. Some reviewers also found the signage for the parking garage insufficient, leading to confusion about how to access the hotel lobby from the garage.
Despite the complaints about cost, the presence of underground and private parking options adds a layer of convenience for those with vehicles. The facilities are functional, albeit sometimes described as tight in terms of space. For those willing to pay the premium, the parking situation will likely be hassle-free, but it’s advisable for cost-conscious travelers to factor this into their overall accommodation budget.
EV charging stations
Family
Guests regularly commend the hotel's suitability for families, mentioning its large rooms that ensure ample space for everyone. The family rooms are described as comfortable retreats with enough room for parents and kids alike. Despite some mixed feelings about the comfort of the sofa beds, guests appreciate the setup when traveling with small children. Some reviews pointed out the cost of breakfast but did not specify if it posed any significant issue for children.
The hotel's amenities, including a nice restaurant, family-friendly services and thoughtful touches like prepared cribs, are positively noted. Although some found the cost to be relatively high for larger families, the overall impressions remain favorable. Staff are recognized for their friendly demeanor and willingness to help, even if some guests did encounter minor inconveniences like difficulty finding taxis for families with lots of luggage or slight discrepancies with room appearances.
In summary, Hyatt Place Frankfurt Airport is highly regarded as a family-friendly hotel that provides spacious, clean and quiet rooms well-suited for parents traveling with children.
4 Star
While some guests feel the hotel's style and certain services don't quite match the four-star rating with specific mentions about the absence of a concierge service, most reviews affirm that the hotel is a good fit for its category. The breakfast options and overall functionality are in line with what one would expect from a four-star establishment.
Overall, the Hyatt Place Frankfurt Airport delivers a modern, comfortable and clean environment, making it a decent choice for travelers looking for good value for money.
Business
The property is new and clean with soundproof and silent rooms that are practical and business-oriented. Guests appreciate the sufficient workspace and the business center, which is well-equipped for short stays. Event preparation at the hotel is excellent and the facilities are well-suited for business meetings and conferences.
The lobby is attractive and the overall hotel environment promotes a productive work setting. While there were minor issues such as a moving bathroom door and missing select comfort items, these did not overshadow the overall positive experience.
For those driving electric vehicles, EV charging stations are available, adding to the convenience. The hotel is excellent for overnight stays before a flight, making it a great option for those with connecting flights or requiring a layover. All in all, Hyatt Place Frankfurt Airport provides a reliable and comfortable stay for business travelers.
Accessible
Despite these advantages, there are some challenges for guests with disabilities. Many reviews point out that accessing the hotel from the train station can be tiring, especially with luggage, due to the lack of a side entrance and an inactive escalator. The main entrance requires walking around the corner, which may be strenuous. Inside the hotel, issues were noted with room accessibility, including difficulties with bathroom doors and mirrors which are positioned too far, making them inconvenient for some users. The hotel also features several steps, adding to the accessibility challenges.
Transport options to and from the airport can be problematic as well with no dedicated airport shuttle service and access from the airport terminals being described as not straightforward, especially during strikes or delays. The overall impression is that while the hotel has made strides in accessibility, there are significant areas needing improvement to better serve guests with disabilities.
Dog Friendly
No, Hyatt Place Frankfurt Airport doesn't have any pool.
No, a spa isn't available at Hyatt Place Frankfurt Airport.
Yes, Hyatt Place Frankfurt Airport welcomes dogs.
Yes, parking facilities are available at Hyatt Place Frankfurt Airport.
Yes, Hyatt Place Frankfurt Airport has a gym.
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More Options
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Hotel in Frankfurt am Main
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From $106
