DoubleTree by Hilton Frankfurt Niederrad

Frankfurt am Main 50.08041900, 8.62842800 , Herriotstr. 2 (Show on Map)


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Summary of reviewsThe DoubleTree by Hilton Frankfurt Niederrad receives high marks for its location with guests appreciating its tranquil yet accessible business district setting in Niederrad. It is noted for its proximity to the regional train station and Deutsche Bank Park, making it a convenient choice for both business and leisure travelers. The area maintains a quiet ambiance, particularly on weekends, while offering robust public transportation links for easy access to downtown Frankfurt. Many guests also highlight its quick route to the airport and major highways, solidifying its appeal for business trips or quick stopovers.

The breakfast offerings elicit mixed reviews. Guests praise the extensive selection, describing it as abundant and delicious with attentive staff enhancing the morning experience. However, the cost is often cited as excessively high for the quality and variety offered, leading some guests to feel that it does not meet the expectations of a Hilton property.

Room reviews are predominantly positive with guests commending the cleanliness, modern design and spaciousness. Comfortable beds and well-appointed amenities contribute to a restful and pleasant stay. Staff services further enhance the experience with friendly interactions and accommodating actions like early check-ins, often complemented by warm cookies upon arrival. Despite isolated issues such as AC malfunctions and occasional noise, the rooms are generally well-received.

Cleanliness receives mixed feedback; while many guests find the hotel exceptionally clean with well-maintained rooms and comfy beds, some point out inconsistencies. Issues like dirty mirrors, mold and calcification in the shower and instances of superficial cleaning were reported, highlighting areas for improvement.

Staff reviews are varied. Many guests praise the staff for being friendly, helpful and efficient, particularly at reception and during breakfast. The accommodating nature of the staff, especially during early check-ins, is appreciated. However, some reviews mention unfriendly and unmotivated service with long waiting times at check-in and check-out causing frustration.

The beds receive consistent acclaim, described as very comfortable with well-maintained mattresses, contributing significantly to a restful night's sleep.

For business travelers, the hotel’s location in the business district, coupled with convenient motorway access and close proximity to key locations, makes it an attractive choice. The efficient check-in process and commendable staff service are highlights, though some note that the hotel's industrial design might benefit from a refresh. Safety and accessibility for wheelchair users are mentioned as areas needing attention.

In summary, DoubleTree by Hilton Frankfurt Niederrad is a well-located, comfortable hotel with modern amenities, making it suitable for both business and leisure travelers. While there are some areas for improvement, particularly in terms of breakfast cost and consistency in service and cleanliness, the overall experience is generally positive.
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Accessible Hotel
This hotel offers a 'King Accessible Guest Room' and explicitly states 'Facilities for disabled guests available'. The hotel has wheelchair accessibility throughout its grounds, including accessible parking.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel with Free Wi-Fi

Business Hotel

Hotel with Gym

4-Star Hotel

Room Types
Junior Suite The suite's kitchenette, which features a microwave, is available for cooking and storing food. The suite provides air conditioning, a minibar, a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels.

One-Bedroom King Suite The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box.

Queen Room The double room offers air conditioning, a minibar, a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe Queen Room The double room features air conditioning, a minibar, a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.

Superior Queen Room The double room's kitchenette, which features a microwave, is available for cooking and storing food. The double room offers air conditioning, a minibar, a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
Location
Situated in the tranquil yet accessible business district of Niederrad, the DoubleTree by Hilton Frankfurt Niederrad offers an excellent balance between city proximity and a serene environment. Its prime location is highly appreciated, being near the regional train station and only a short distance from Deutsche Bank Park, making it convenient for sports and concert enthusiasts. Public transportation links are robust, ensuring easy access to downtown Frankfurt.

The hotel's location proves perfect for business travelers, nestled close to numerous office buildings and providing a quick route to the airport. The area is central but maintains a quiet ambiance, especially on weekends, which many guests find appealing. Accessibility by car and proximity to major highways further enhance its appeal for those on business trips or making quick stopovers.

Overall, the location of DoubleTree by Hilton Frankfurt Niederrad efficiently caters to the needs of both business and leisure travelers, offering convenience, connectivity and calmness.

Breakfast
The breakfast experience at DoubleTree by Hilton Frankfurt Niederrad garners mixed reviews from guests. Many praise the extensive and varied selection available, describing it as abundant, delicious and hearty with something to suit everyone. Staff at the breakfast buffet receive commendation for their attentiveness and friendliness, enhancing the morning atmosphere. Some guests appreciate the early breakfast availability on weekends, accommodating those with early schedules.

However, there are notable criticisms regarding the cost with several reviewers feeling that €25-€27 per person is excessively high for the quality and variety offered. Some guests found the breakfast uninspired and inconsistent with their expectations from a Hilton property, citing issues like below-average rolls, unchanging menus and a generally indifferent presentation. Despite these criticisms, the consensus remains that the breakfast is generally good and sufficient, albeit not exceptional for its price point.

Rooms
The rooms at DoubleTree by Hilton Frankfurt Niederrad have largely received praise for their cleanliness and modern design. Guests appreciate the spaciousness of the rooms, noting that they are tidy and attractively furnished. Beds are often highlighted as particularly comfortable, contributing to a pleasant stay. Many visitors found the room amenities to be top-notch, adding to the overall positive experience. The hotel with its modern furnishing and comfortable rooms, provides a quiet and restful environment. Staff services enhance the experience with super-friendly interactions and accommodating actions like early check-ins, often complemented by warm cookies upon arrival. Despite a few isolated issues like AC malfunctions and occasional noise, the rooms are generally deemed beautiful, functional and exactly as depicted on the website.

Beds
The beds at DoubleTree by Hilton Frankfurt Niederrad receive high praise from guests, who frequently describe them as very comfortable with super mattresses. Many mention the beds being fabulous and soft, contributing to a restful night's sleep. The mattresses are well-maintained and not worn out, adding to the overall comfort. Guests also highlight the rooms as being very clean, further enhancing their stay. Overall, the comfortable bedding and well-appointed room amenities contribute significantly to a pleasant and relaxing experience at the hotel.

Cleanliness
The DoubleTree by Hilton Frankfurt Niederrad receives a mix of feedback regarding its cleanliness with several positive remarks highlighting the hotel's strengths in this area. Many guests found the hotel to be clean and tidy, mentioning exceptionally clean and comfy beds and noting the overall clean appearance of the rooms. The hotel is described as beautiful with rooms that are spacious, well-furnished and set in a quiet location. Several reviews also commend the hotel staff for being very nice and helpful, contributing to a pleasant stay.

However, some reviews pointed out inconsistencies in the hotel's cleanliness standards. Issues such as dirty mirrors, milk glass walls and a cobweb on the ceiling were reported. Specific areas like the shower were mentioned as not being properly maintained with some guests encountering mold and calcification. Other negative comments highlighted concerns about superficial cleaning, unfriendly atmospheres and one instance of a bathroom lacking a door, which marred the overall experience for some visitors.

Despite these discrepancies, a general consensus emerges that when the hotel meets its standards, it offers a very clean, comfortable and generally pleasant stay for its guests.

Staff
The staff at DoubleTree by Hilton Frankfurt Niederrad have elicited a mixed array of reviews from guests. On the positive side, many guests have praised the staff for being wonderful, very friendly and extremely helpful, particularly highlighting the efficiency and politeness of the reception and breakfast buffet staff. The friendliness and knowledge exhibited by the employees have left a favorable impression on several visitors with some guests noting the accommodating nature of the staff, especially in situations requiring early check-ins or breakfast arrangements. Furthermore, the staff's ability to remain nice and friendly in the face of technical issues and during the check-in process has been appreciated.

However, other reviews indicate consistent mentions of unfriendly and unmotivated staff, including cold service and unprofessional behavior. Some guests were dissatisfied with the reception staff's approach, describing them as unhelpful and ineffectual in resolving issues. Additionally, long waiting times at both check-in and check-out have been pointed out, often leaving guests feeling frustrated due to understaffing at the reception desk. These negative experiences stand in stark contrast to the more positive interactions reported by other guests, suggesting variability in the level of service provided.

Business
DoubleTree by Hilton Frankfurt Niederrad stands out for its strategic location, making it easily accessible via the motorway and offering convenient access to the city center and Deutsche Bank Park. Nestled in the business district, this hotel caters specifically to business travelers with many noting it as a great choice for work-related stays. The hotel's design combines charming industrial elements, though some suggest it could use a refresh.

Service efficiency is a highlight with smooth check-in processes aiding busy schedules. However, a few have found the service pace inconsistent. Staff receive commendation for their friendliness and helpfulness. Issues related to safety and accessibility for wheelchair users were noted, pointing to potential areas for improvement.

Overall, DoubleTree by Hilton Frankfurt Niederrad is acknowledged as a very good option for business travelers, combining location and essential amenities, even though some found it not quite worth the price during their stay.


No, DoubleTree by Hilton Frankfurt Niederrad doesn't have any pool.

No, a spa isn't available at DoubleTree by Hilton Frankfurt Niederrad.

Yes, DoubleTree by Hilton Frankfurt Niederrad welcomes dogs.

No, parking facilities aren't available at DoubleTree by Hilton Frankfurt Niederrad.

Yes, DoubleTree by Hilton Frankfurt Niederrad has a gym.

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