Hotel Normandie - by Easy Hotéis in São Paulo receives high praise for its strategic central location, making it a convenient choice for travelers interested in exploring the downtown area. It provides easy access to iconic shopping streets, historic spots, multiple subway stations and an array of restaurants and bars. Despite some concerns about safety at night due to the presence of homeless individuals and drug users, many guests find the location perfect for both business and leisure purposes.
The breakfast experience is frequently highlighted as a major attraction, often described as exceptional and varied, featuring an array of breads, cakes, fruits and regional specialties. The cozy breakfast area and attentive staff add to the positivity. While some guests note repetitiveness and a lack of inclusive options, most laud the quality and diversity of the breakfast offerings.
Dinner options are more limited due to the closure of the full-service restaurant. However, the evening soup buffet with its good flavors, including the addition of hot chocolate, receives appreciation. The absence of more substantial meal options and an artificial orange juice at breakfast drew some criticism. Room service, excluding meals, is well-regarded, ensuring a satisfactory dining experience overall.
The rooms, while spacious and comfortable with practical amenities like air conditioning and minibars, reflect the hotel’s age in their décor and furnishings. Some guests have mentioned mold, unpleasant smells and street noise as issues. Yet, the cleanliness, comfort and functional aspects of the rooms are frequently noted positively, especially the well-maintained bedding and cleanliness.
Cleanliness throughout the hotel receives mixed reviews. Many guests praise the hotel’s overall cleanliness, especially the rooms and common areas, but some report occasional oversights such as mold and dirty towels. The attentive and polite cleaning staff are often commended despite a few noted lapses.
The exceptional quality of the hotel’s staff is a recurring theme in reviews. Described as dedicated, attentive and friendly, the staff’s efforts significantly enhance guests' experiences. Names like Francisco, Thiago and Monalisa are repeatedly mentioned for their outstanding service. Despite occasional critiques of slow reception services, the overall impression is one of a professional and courteous team.
Wi-Fi service at
Hotel Normandie - by Easy Hotéis is a mixed experience. While many find it stable and fast, particularly in rooms, others report issues with weak signals and slow speeds, especially on higher floors. The inconsistency can be problematic for business travelers, but when functioning well, the Wi-Fi is generally considered good quality.
The hotel is also noted for being family-friendly, offering large rooms and specific amenities such as cribs and hot drinks that cater to children. Guests appreciate the welcoming atmosphere and the hotel’s convenient central location for family vacations.
For nightlife, the hotel's location offers numerous bars and restaurants, but safety concerns at night make it advisable for guests to use taxis or ride-hailing services. Despite the vibrant surroundings, the area is not recommended for robust nightlife due to potential dangers and noise pollution.
Regarding beds, guests have mixed feelings. Many find the beds comfortable and conducive to good sleep, but some report old mattresses, hard pillows and issues with double beds being two singles pushed together. Overall, the comfort of the beds is generally praised, though room for improvement exists.
Finally,
Hotel Normandie - by Easy Hotéis is recognized as an excellent choice for business travelers, offering well-equipped meeting rooms, a business center with fast internet and a central location conducive to business activities. The attentive service, security and quiet ambiance further enhance its appeal for those on work trips.