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Summary of reviewsJL Hotel by Bourbon receives high praise for its exceptional location in Foz do Iguaçu, situated directly across from JL-Cataratas Shopping Mall. Guests appreciate its central positioning, which provides easy access to major attractions like Iguazu Falls and transport links. The hotel's modern, clean and well-maintained facilities, including spacious rooms and effective soundproofing, contribute to a comfortable and quiet stay.
The breakfast at JL Hotel by Bourbon garners rave reviews for its variety, quality and taste. Guests appreciate the extensive options, including fresh fruits, diverse breads, cakes, local specialties and made-to-order dishes. While some suggest introducing more variety to prevent repetition, the breakfast overall is considered a standout feature of the stay.
Dinner at the hotel's restaurant is well-regarded for its delicious and high-quality meals, including seafood and sushi. The bar and restaurant, open until midnight, offer good portions and reasonable prices, although some find the menu limited and certain items pricey. Despite minor criticisms, the dining experience remains a positive aspect for many guests.
The rooms are consistently praised for their comfort, modernity, spaciousness and cleanliness. Guests highlight the large, comfortable beds and the meticulous upkeep of the rooms and bathrooms. Modern amenities like smart TVs and Netflix add to the appeal. While there are occasional mentions of street noise or maintenance issues, the overall sentiment is exceedingly positive.
Cleanliness is a key strength at JL Hotel by Bourbon. Guests frequently commend the spotless condition of the rooms and common areas, as well as the hotel's new and modern look. The staff's commitment to maintaining a clean environment is evident, contributing to a welcoming and hygienic atmosphere.
The hotel's staff receive overwhelming praise for their attentiveness, friendliness and efficiency. Guests feel well-cared for by helpful and courteous team members, enhancing the overall guest experience.
The Wi-Fi service is generally reliable, fast and free with a strong signal throughout most areas of the hotel. Some guests, however, report intermittent issues with connectivity, particularly in specific rooms and the gym.
The gym, while functional and well-maintained, could benefit from more and updated equipment to enhance the guest experience. It meets basic needs but falls short of the standard set by other hotel facilities.
The pool area is described as inviting, clean and well-maintained with a pleasant ambiance. The heated pool is a favorite feature, though some guests feel the pool size is small, leading to potential overcrowding and limited sun exposure in the afternoons.
Parking options at the hotel are secure and convenient with both free and paid services available. Guests appreciate the valet service and secure garage, though some mention limited availability and additional fees that could be better communicated.
The hotel's beds are frequently highlighted for their size and comfort, contributing to a restful stay. While some find the firmness of the beds and pillows not to their preference, the overall feedback on the bedding is highly positive.
Overall, JL Hotel by Bourbon exemplifies a top-notch four-star hotel experience with modern facilities, impeccable cleanliness and excellent service. While minor improvements can be made, the hotel provides great value and ensures a pleasant, comfortable stay for its guests. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is part of the Bourbon chain, which includes an eco-resort with recognized sustainability efforts. While specific practices for this individual hotel are not detailed, there may be a shared commitment to environmental responsibility within the brand.
Dog Friendly Hotel
This hotel is pet-friendly and provides essential amenities for a pleasant stay with your dog. It features comfortable rooms and convenient services.
Hotel with Parking
This hotel includes parking facilities as part of its guest services. The parking area is conveniently located and easily accessible, making it suitable for guests with cars.
Accessible Hotel
This hotel features facilities for disabled guests and offers wheelchair access to common and public areas. Handicap-accessible bathrooms equipped with roll-in showers are available.
4-Star Hotel
This hotel offers modern amenities and a convenient location, providing easy access to local attractions. The hotel ensures a comfortable and efficient stay. Its contemporary design and practical amenities cater to the needs of modern travelers.
Hotel with Outdoor Pool
This hotel provides an outdoor pool, offering a pleasant area for guests to swim and unwind during their stay.
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Room Types
Superior Queen RoomThis soundproofed air-conditioned room features a flat-screen smart TV with satellite channels,a digital safe and a minibar. The private bathroom includes a shower,free toiletries and hairdryer.
Superior Twin RoomThis soundproofed air-conditioned room features a flat-screen smart TV with satellite channels,a digital safe and a minibar. The private bathroom includes a shower,free toiletries and hairdryer.
Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit offers 1 bed.
Superior Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.
Guest Reviews
9.2
Excellent
Location
JL Hotel by Bourbon is highly praised for its exceptional location, positioning itself as a convenient hub for travelers in Foz do Iguaçu. Guests frequently commend its strategic spot directly in front of the JL-Cataratas Shopping Mall, making shopping and dining incredibly accessible. The central location provides easy access to the city's main attractions, including Iguazu Falls and various tourist spots with many highlighting its proximity to bus stops and transportation. Though it's on a main avenue, reviews note the effective soundproofing that ensures a quiet stay. The hotel's modern, clean and well-maintained facilities further enhance the experience, complemented by spacious rooms and a hearty breakfast. Overall, the hotel's unbeatable location combined with its comfort and excellent service, make it a top choice for visitors looking to explore the city with ease.
Breakfast
The breakfast experience at JL Hotel by Bourbon has garnered a multitude of positive reviews, highlighting its variety, quality and taste. Guests consistently praise the extensive options available, including fresh fruits, diverse breads, cakes and local delicacies such as tapioca and omelettes made on the spot. Many reviewers describe the breakfast as fantastic with phrases such as excellent, wonderful and amazing frequently used.
The variety of the breakfast offerings is noted, catering to diverse dietary needs and restrictions and featuring a balanced mix of sweet and savory items. Guests particularly appreciate the consistent replenishment and overall generous portions. The availability of quality coffee and a range of juices enhances the dining experience.
However, a few reviews mention that the breakfast gets repetitive and suggest that it could benefit from more variety. Occasionally, guests reported that some items were not replenished promptly and there were minor issues with the quality of certain foods like scrambled eggs and pastries.
Overall, the breakfast at JL Hotel by Bourbon is highly regarded for its comprehensive and varied selection, satisfying a broad array of tastes and preferences, making it a highlight of the stay for many guests.
Dinner
The dinner experience at JL Hotel by Bourbon is generally praised by guests. The hotel's restaurant is noted for its delicious and high-quality food with some highlighting excellent service, particularly at dinner time. Many guests found the meals to be outstanding, including seafood, sushi and the variety of dishes offered. The bar and restaurant, open until midnight, serve very good food and the portions are large enough for sharing.
However, some reviews indicate room for improvement. While many enjoyed the reasonably priced options, a few guests found the restaurant prices to be high, particularly for certain items like alcohol and extras. There were remarks about the limited menu variety and portions being brought at far intervals. Additionally, certain dishes, such as pizza and steak, did not meet expectations, being noted as tough or not fresh.
Despite these criticisms, many guests repeatedly return to the hotel restaurant for its delicious dinners and fair prices. There were isolated incidents of service delays and dissatisfaction with event-related disruptions or lack of evening service after 10 pm. Overall, the dining experience at JL Hotel by Bourbon is very well-regarded with excellent food and a pleasant restaurant atmosphere.
Rooms
JL Hotel by Bourbon stands out for its consistent praise regarding room comfort, modernity and cleanliness. The rooms are frequently described as spacious and well-maintained, offering a relaxing atmosphere with modern amenities such as smart TVs and Netflix access. Guests appreciate the large, comfortable beds and ample space, making their stay notably restful.
Cleanliness is a recurring theme with many guests highlighting the spotless condition of both the rooms and bathrooms. The hotel is considered new and well-organized, featuring fresh linens and well-appointed furnishings that contribute to a welcoming environment.
Despite a few mentions of minor issues such as street noise or occasional maintenance concerns (e.g., shower or air conditioning needing attention), the overall sentiment is overwhelmingly positive. Guests find the rooms quiet with excellent soundproofing and the hotel itself to be modern and comfortable.
In addition to comfort, the spaciousness of the rooms and bathrooms is frequently noted, providing a sense of luxury and ease. The consistent positive feedback on cleanliness and room organization further cements JL Hotel by Bourbon as a desirable accommodation choice for travelers seeking a comfortable and modern stay.
Beds
Guests at JL Hotel by Bourbon consistently praise the beds for their size and comfort. Many reviews highlight the large beds, often describing them as king-sized and even enormous. The consensus is that these beds contribute to a comfortable and pleasant stay with guests frequently mentioning a good night’s sleep. Bedding and mattresses receive high marks for quality with terms like 'superb', 'excellent' and 'wonderful' used to describe them. However, some guests note the firmness of the beds and pillows, which may not suit everyone. Despite this, the overall sentiment is that the beds at JL Hotel by Bourbon are a standout feature, promoting relaxation and ensuring restful nights.
Cleanliness
The JL Hotel by Bourbon consistently impresses guests with its impeccable cleanliness and modern facilities. Reviewers frequently highlight the spotless condition of both the rooms and common areas with many describing the hotel as exceptionally clean, fresh-smelling and well-maintained. The dining areas and bathrooms also receive high praises for their cleanliness, contributing to an overall sense of hygiene and comfort throughout the property.
The hotel is often described as new and modern with well-kept and comfortable accommodations. Guests appreciate the thorough daily room cleaning and the organized, tidy ambiance. The staff's commitment to maintaining a clean environment is evident with many guests mentioning the meticulous and impeccable cleaning service provided.
In addition to cleanliness, guests frequently comment on the hotel's comfort and modern amenities, which contribute to an enjoyable stay. The hotel's cleanliness standards and the well-cared-for facilities make it a highly recommended choice for travelers seeking both comfort and hygiene.
Overall, the JL Hotel by Bourbon stands out as a clean and contemporary accommodation option, ensuring guests a pleasant and hygienic stay with consistently high cleanliness ratings.
Staff
The reviews for the staff at JL Hotel by Bourbon are overwhelmingly positive, highlighting their attentiveness, friendliness and efficiency. Guests frequently mentioned the exceptional service provided by all team members, from receptionists to waiters. The hotel staff is described as incredibly helpful, courteous and always ready to assist, contributing to a warm and welcoming environment. Specific staff members were noted for going above and beyond in their duties, ensuring guests felt well cared for during their stay. Overall, the professionalism and kindness of the staff significantly enhanced the guest experience, making the hotel's service stand out.
Wi-Fi
JL Hotel by Bourbon largely receives praise for its internet services, boasting good, fast and free Wi-Fi throughout the property. Many guests appreciated the reliable and stable internet, noting that it worked well in most areas and had a strong signal. The internet speed was generally satisfactory and features like smart TV and Netflix enhanced the experience.
However, some guests did face issues. The Wi-Fi quality could be variable, intermittently slow or even unreliable in specific parts of the hotel, including some rooms and the gym. Complaints about occasional dropouts and fluctuating speeds were noted and the connection on smart TVs was sometimes poor. There were also mentions of unclear Wi-Fi charges and long connection times.
Overall, while the hotel offers a generally dependable and fast internet experience, certain areas could benefit from improvements to ensure consistent quality throughout.
Gym
Guests have expressed mixed views about the gym at JL Hotel by Bourbon. On the positive side, the gym is considered functional, adequate and well-maintained by some visitors. It offers sufficient space for exercise and is described as a quality facility by a few guests. However, the consensus suggests that the gym could benefit from significant improvements. Many reviews highlight that the gym is smaller than expected with very few equipment options, some of which are outdated or in poor working condition. The need for new, modern equipment is a recurrent theme, as several appliances reportedly do not function well. Overall, while the gym meets basic needs, it falls short of the standard set by other hotel facilities and could be better equipped to enhance the guest experience.
Pool
The pool at JL Hotel by Bourbon has garnered a fair share of positive feedback from guests. Many appreciate the inviting, well-maintained and clean pool area, often highlighting it as an enjoyable feature of their stay. The heated pool is consistently praised for its warm and pleasant water temperature, making it a great spot for relaxation after a busy day.
Guests often describe the pool as nice and lovely with some even calling it beautiful and impressive. Its outdoor setup is lauded and the ambiance is noted to be very inviting, especially with tables and chairs available poolside. The pool area is described as a pleasant environment with good service, ensuring that relaxation is at the forefront of guests' experiences.
However, there are some remarks regarding the pool's size; it is frequently mentioned as small, sometimes leading to crowded conditions. Additionally, while the heated pool receives accolades, there are occasional comments about the temperature not always being as warm as expected and some guests note it doesn't get much sun in the afternoons due to its location.
Overall, the pool at JL Hotel by Bourbon is a notable asset, well-liked for its clean and well-kept environment, despite a few criticisms about its size and sun exposure. It's a favored spot for guests looking to unwind, enhanced by the comfort of warm water and a pleasant atmosphere.
Parking
JL Hotel by Bourbon offers a variety of parking options that cater to different needs. The hotel provides both free and paid parking services, including secure underground parking, valet service and a spacious garage. Many guests appreciated the convenience of on-site parking and praised its secure facilities.
For those driving in, the garage offers affordable prices though some noted that parking does come with an additional fee and it is not always specified at the time of booking. The valet service is well-received, providing an extra layer of security with a guard at the entrance.
Despite the positives, there are some downsides. Several reviews pointed out that the parking area can be limited, often becoming full and in some cases, was unpaved or muddy. Additionally, some guests found the parking fees to be expensive and felt that the hotel could have communicated these extra costs better.
Overall, while the parking services at JL Hotel by Bourbon are largely praised for their security and convenience, travelers should be aware of potential fees and the occasional limited availability.
4 Star
JL Hotel by Bourbon epitomizes an excellent four-star experience, offering great value for money with its modern and high-quality facilities. The hotel stands out with impeccable cleanliness, well-maintained and stylish decor and a suite of high-tech amenities, making it a highly recommended choice for travelers. Amenities such as hairdryers exceed typical standards for properties in this category.
Guests consistently praise the hotel's comfortable rooms with big beds and superb facilities, perfect for stays ranging from three to five nights. The breakfast and overall service levels match the high expectations of a four-star establishment with the restaurant’s offerings particularly noted for their excellence.
Despite some minor areas for improvement, such as the quality of pillows and towels, which should align better with the hotel's status, the property largely impresses with its efficiency, modernity and cleanliness. With great services and a focus on providing a safe and pleasant stay, JL Hotel by Bourbon seems to joyfully surprise its guests and leaves many looking forward to a return visit.
Accessible
JL Hotel by Bourbon offers commendable accessibility features, catering notably to guests with disabilities. Many reviews highlighted the hotel's accessibility, from the entrance to the rooms and bathrooms. The bathrooms are notably large and have accessibility features, providing ease for those with mobility issues. The availability of discounted room rates for individuals in need is another positive aspect.
However, some areas require improvement. Reviewers mentioned the need for more accessible parking and additional accessibility options. The elevators, though panoramic, were a point of concern due to their slow response times, which sometimes caused inconvenience.
Despite these issues, the staff at JL Hotel by Bourbon received praise for their courteousness and prompt accommodations, significantly enhancing the overall experience for guests with disabilities. The accessible pool and suitable facilities for both seniors and children added to the convenience, although some areas within the hotel could benefit from enhanced accessibility. The hotel's committed effort in providing accessible services, combined with its courteous staff, ensures a generally positive experience for guests with disabilities.
Outdoor Pool
JL Hotel by Bourbon's outdoor pool is highlighted in several guest reviews, reflecting a generally positive experience. The pool is often described as nice, pleasant, perfect and clean, indicating a high standard of maintenance and aesthetic appeal. While there are mentions of the pool being heated, some reviewers have noted instances where the pool was closed or not working. Despite these occasional disruptions, the overall impression of the pool remains favorable with guests appreciating the facility when it is operational.
Dog Friendly
JL Hotel by Bourbon provides a welcoming environment for canine companions with guests consistently highlighting the dog friendly nature of the hotel. Dogs are allowed and several reviewers noted that all the staff members were exceptionally nice to their pets. An added bonus for dog owners is the provision of a dog kit, enhancing the stay for both pets and their owners. While the hotel charges 260 reais for bringing a dog, there were no major complaints aside from the cost. Despite the fee, the overall sentiment towards the dog policies and services remains positive.
Yes, JL Hotel by Bourbon has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at JL Hotel by Bourbon.
Yes, JL Hotel by Bourbon welcomes dogs.
Yes, parking facilities are available at JL Hotel by Bourbon.