Cataratas Park Hotel e Eventos
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Summary of reviewsCataratas Park Hotel e Eventos receives high praise for its strategic location, which is ideal for exploring Foz do Iguaçu's many attractions. Situated conveniently between the city center and Iguaçu Falls, the hotel offers easy access to key tourist spots like the Bird Park, Dinosaur Park and the Three Borders landmark. Its proximity to the airport and accessibility via public transportation make it a favored choice for tourists.
Guests frequently commend the breakfast offerings for their abundance and variety, featuring a buffet with items like cold cuts, cakes, fruits and fresh coffee. The breakfast is noted for its cleanliness, though minor improvements could be made in replenishment and table maintenance. Dinner experiences are mixed, but the restaurant is well-regarded for its ambiance and generally attentive service, despite some criticism regarding menu variety and food quality.
The rooms at Cataratas Park Hotel e Eventos receive positive remarks for their spaciousness, cleanliness and modern decor. While the renovated sections stand out, some guests report issues such as noise disturbances, small room sizes and occasional maintenance problems. However, the overall ambiance is comfortable and well-maintained by the diligent housekeeping staff.
Cleanliness is a strong point across the hotel, including rooms, pools and common areas. The cleaning staff's professionalism contributes significantly to guest satisfaction, despite occasional lapses in cleaning schedules and attention to detail in certain areas.
Staff friendliness and professionalism are consistently highlighted with special mentions of helpful and courteous reception personnel. The housekeeping and restaurant staff are also appreciated for their service quality, contributing to an overall positive guest experience.
Opinions on the Wi-Fi service are divided with some guests finding it reliable and fast while others experience inconsistent or weak signals, particularly in rooms.
The spa facilities, including jacuzzis, whirlpools and heated indoor pools, are well-received for their cleanliness and relaxation, though occasional functional issues are noted. The pool areas, both indoor and outdoor, are highly praised for their aesthetic appeal and warmth, particularly the heated pools which provide comfort during colder weather. Some minor issues with cleanliness and crowding are mentioned.
Parking is described as spacious and convenient, though the presence of fees and a lack of covered parking spaces are significant drawbacks for some guests.
Finally, the hotel is recognized for its family-friendly environment, offering various activities and well-maintained play areas for children. Families appreciate the clean and safe recreational facilities, which enhance the overall experience for younger guests.
Overall, Cataratas Park Hotel e Eventos stands out for its advantageous location, quality breakfast, friendly staff and family-friendly amenities, although certain areas like dinner services and room conditions could benefit from improvement.
Categories
Guests frequently commend the breakfast offerings for their abundance and variety, featuring a buffet with items like cold cuts, cakes, fruits and fresh coffee. The breakfast is noted for its cleanliness, though minor improvements could be made in replenishment and table maintenance. Dinner experiences are mixed, but the restaurant is well-regarded for its ambiance and generally attentive service, despite some criticism regarding menu variety and food quality.
The rooms at Cataratas Park Hotel e Eventos receive positive remarks for their spaciousness, cleanliness and modern decor. While the renovated sections stand out, some guests report issues such as noise disturbances, small room sizes and occasional maintenance problems. However, the overall ambiance is comfortable and well-maintained by the diligent housekeeping staff.
Cleanliness is a strong point across the hotel, including rooms, pools and common areas. The cleaning staff's professionalism contributes significantly to guest satisfaction, despite occasional lapses in cleaning schedules and attention to detail in certain areas.
Staff friendliness and professionalism are consistently highlighted with special mentions of helpful and courteous reception personnel. The housekeeping and restaurant staff are also appreciated for their service quality, contributing to an overall positive guest experience.
Opinions on the Wi-Fi service are divided with some guests finding it reliable and fast while others experience inconsistent or weak signals, particularly in rooms.
The spa facilities, including jacuzzis, whirlpools and heated indoor pools, are well-received for their cleanliness and relaxation, though occasional functional issues are noted. The pool areas, both indoor and outdoor, are highly praised for their aesthetic appeal and warmth, particularly the heated pools which provide comfort during colder weather. Some minor issues with cleanliness and crowding are mentioned.
Parking is described as spacious and convenient, though the presence of fees and a lack of covered parking spaces are significant drawbacks for some guests.
Finally, the hotel is recognized for its family-friendly environment, offering various activities and well-maintained play areas for children. Families appreciate the clean and safe recreational facilities, which enhance the overall experience for younger guests.
Overall, Cataratas Park Hotel e Eventos stands out for its advantageous location, quality breakfast, friendly staff and family-friendly amenities, although certain areas like dinner services and room conditions could benefit from improvement.
Hotel with Swimming Pool
The hotel has a swimming pool and event facilities. It's suitable for both leisure and event-based stays. The pool adds to the recreational options for guests.
Heated Pool Indoor Pool Outdoor Pool
Hotel with Parking
The hotel provides private parking on site for a surcharge, offering a dedicated space for guest vehicles.
3-Star Hotel
Located on Av. das Cataratas, this hotel is praised for its proximity to the airport and the Iguaçu Falls. It offers a comfortable stay with convenient access to key attractions, making it a great choice for tourists.
Hotel with Indoor Pool
This hotel is confirmed to have an indoor pool, providing a convenient amenity for guests seeking an indoor swimming option. The facility offers a comfortable environment for leisure and recreation.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Cataratas Park Hotel e Eventos boasts a prime location, perfect for tourists aiming to explore the main attractions of Foz do Iguaçu. It strategically sits between the city center and the famous Iguaçu Falls, offering easy access to both. The hotel is conveniently close to the airport, making it an excellent choice for travelers who prioritize swift transfers. Notably, it stands near key tourist spots like the Bird Park, Dinosaur Park and the landmark of the Three Borders, as well as the Brazilian side of the falls.
Guests appreciate the hotel's proximity to shopping malls, restaurants and Paraguayan and Argentinean borders. Its location on Cataratas Avenue facilitates smooth transit to various points of interest. Public transportation is accessible with a bus stop right outside catering to routes linking the city center, Puerto Iguazu and the waterfalls.
Although a few reviews mention the hotel's distance from the city center and the inconvenience of ongoing road constructions nearby, these factors pale in comparison to the overwhelming consensus praising its advantageous position. The hotel's amenities, including a heated pool, add to the comfort and convenience it offers, making it highly recommended for visitors planning to explore the natural and cultural wonders of Foz do Iguaçu.
Cataratas Park Hotel e Eventos frequently garners praise for its breakfast offerings with many guests highlighting the abundance and variety available each morning. Numerous reviews describe the breakfast as very good, fantastic and even spectacular, appreciating the extensive selection of food that caters to diverse tastes. The buffet features a wide array of items, including cold cuts, cakes, fruits, juices and several types of bread. Guests particularly enjoy the inclusion of a cappuccino coffee machine, freshly made omelettes and tapioca.
The breakfast area is well-regarded for its cleanliness and organization, although a few reviews note that more attention could be given to replenishing items and cleaning tables quickly. Despite these minor downsides, the overall response is highly positive with many guests loving the hearty, delicious and well-prepared meals provided.
However, there are occasional critiques about the lack of variation or the quality of certain items, such as the cakes being described as dry or the bread as hard. Some guests also mention that the breakfast could benefit from more fruit variety and better attention to freshness and quality. Service-wise, a few reviews suggest that additional training for the cooks and quicker replenishment of the buffet could enhance the experience.
In summary, the breakfast at Cataratas Park Hotel e Eventos is generally seen as a strong point, contributing significantly to guest satisfaction with its variety, abundance and taste, even though there is room for improvement in the consistency and maintenance of the breakfast service.
The dinner experience at Cataratas Park Hotel e Eventos appears to be a mixed bag based on guest reviews. On the positive side, many guests praised the restaurant for its delicious and varied food with some mentioning generous portions and fair pricing. The restaurant itself is described as nice with good ambiance and the service from the staff is generally highlighted as attentive and kind.
However, a significant number of reviews point out areas needing improvement. Several guests found the dinner to be disappointing, citing issues such as limited menu options, high prices and slow service. There were complaints about the quality of the food with some noting that their orders were not well-prepared or did not match what was requested. Additionally, there were instances of long wait times for meals and reports of reheated dishes.
Despite these criticisms, the breakfast was frequently mentioned positively with a very varied and abundant selection. The hotel seems to have the potential for a great dining experience if they address the highlighted concerns, such as improving food quality, expanding menu choices and enhancing service efficiency.
Guest reviews of Cataratas Park Hotel e Eventos paint a varied picture of the hotel's rooms. On the positive side, many guests highlight that the rooms are spacious, clean and comfortable, featuring modern decor, well-maintained facilities and comfy beds and pillows. Guests staying in renovated sections often found the furniture to be in excellent condition and the rooms overall to offer a pleasant atmosphere. Additionally, many appreciated the thorough cleaning service and the amenities provided, finding their stays to be relaxing and enjoyable.
However, several recurring issues were noted by guests. Many reviews mentioned that some rooms are small and a few lacked essential items like towels and closet space. Soundproofing seemed to be a common problem with guests frequently disturbed by noise from adjacent rooms and hallways. The presence of mosquitoes and an unpleasant smell of mold or cigarette smoke in some rooms detracted from the overall experience for some visitors. Additionally, inconsistent room conditions, such as old or malfunctioning air conditioning units, poor lighting in the bathrooms and minor maintenance issues like broken shower doors or dripping faucets, were frequently cited.
In summary, while many guests found their accommodations at Cataratas Park Hotel e Eventos to be satisfying and comfortable, there are areas needing attention to ensure a more consistent and pleasant experience for all visitors.
Guest feedback on the beds at Cataratas Park Hotel e Eventos reveals a mix of positive and negative impressions. On the positive side, many guests found the beds to be comfortable and super comfortable with some highlighting the high quality of the linens and the overall comfort of the bedding as wonderful. The comfort of the beds was often cited as a strong point, complemented by pleasant bed linens and good-sized beds. Many guests noted that the mattresses were very good, clean and provided a great night’s sleep.
However, there were also several mentions of the beds being very hard with some guests describing the mattresses as extremely hard or even rock-like, which detracted from their comfort. Some reviews indicated that the beds and mattresses could be better and noted issues with bed stability and firmness. There were also occasional complaints about the state of the bed linens with some references to stains, bad smells and the need for renewal.
Overall, while there are strong positives regarding bed comfort for many guests, there are also significant concerns about mattress firmness and the condition of bed furnishings that the hotel may want to address for a more consistent guest experience.
Cataratas Park Hotel e Eventos generally receives high marks for cleanliness from its guests. Many reviews highlight the hotel's impeccable cleanliness across various areas including bathrooms, rooms, pools and common areas. Guests frequently mention that the rooms are thoroughly cleaned and that the facilities are exceptionally well-maintained.
The hotel's cleaning staff is noted for their professionalism and attentiveness, ensuring that guests find their accommodations comfortable and hygienic. Cleanliness extends to the children’s play areas and the numerous pools, both indoor and outdoor, which are regularly praised for their pristine condition.
However, some reviews point out inconsistencies in the cleaning schedule and quality. Issues such as delayed room cleaning times and occasional missed spots, like dusty corners or musty smells, were noted. Several guests mentioned that although the general cleanliness was good, specific areas such as bathrooms and certain rooms could benefit from more meticulous attention. Instances of stained towels and bedding also detracted from an otherwise positive experience for a few guests.
Despite these occasional lapses, the overall sentiment leans heavily towards satisfaction with cleanliness, bolstered by a clean and organized environment, contributing to an enjoyable stay at the hotel.
At Cataratas Park Hotel e Eventos, guests consistently highlight the staff's friendliness and attentiveness as standout features of their stay. Reception personnel, including notable mentions like Lucas, Ludmila and Jade, are praised for their helpfulness and courteous demeanor. Guests appreciate the staff's ability to provide excellent customer service with many noting the team's professionalism and proactive assistance in addressing their needs.
Despite occasional criticisms regarding slow service and language barriers, the commendations far outweigh the negatives. The housekeeping team, in particular, receives high marks for maintaining cleanliness and responding promptly to requests. Restaurant staff are often recognized for their kindness and top-notch service, though there are instances where guests felt certain staff members lacked enthusiasm.
Overall, the hotel staff's consistent display of warmth and efficiency greatly contributes to a positive guest experience. Whether it's the attentive pool bartenders or the responsive receptionists, the team's genuine dedication to guest satisfaction is apparent in numerous reviews.
The guest reviews of Cataratas Park Hotel e Eventos reveal mixed experiences with the Wi-Fi service. Although some guests commend the Wi-Fi service, describing it as good and even excellent in certain areas, others report significant issues. Positive feedback includes remarks that the Wi-Fi worked perfectly, especially around leisure areas like the indoor pool and jacuzzi. Some also noted that the internet worked great and was stable throughout the hotel.
However, a substantial number of reviews highlight drawbacks, such as poor internet, weak and fluctuating signals and instances where the Wi-Fi did not work at all. Complaints frequently mention unstable Wi-Fi within the rooms and sometimes complete absence of a connection. The reception area was also noted to lack Wi-Fi. Despite these challenges, certain reviews appreciate areas with reliable Wi-Fi, suggesting a mixed but generally inconsistent experience.
The spa at Cataratas Park Hotel e Eventos receives generally positive feedback from guests. It boasts several jacuzzis and whirlpools with many commending the cleanliness and the pleasant experience they offer. Notably, there is an excellent hot tub with hot water and the heated indoor pool is particularly popular. The leisure area, featuring both heated pool and jacuzzi, is highly appreciated for its comfort and aesthetic. Guests also praise the spa's facilities, describing them as excellent and good. In addition to a mini botanical garden that enhances the ambiance, many mention the great service provided by the friendly and attentive staff in the spa area, which significantly contributes to a delightful experience. Some reviews note that there were occasional issues with certain jacuzzis not functioning, but overall, the spa environment remains an inviting and well-maintained aspect of the hotel.
Cataratas Park Hotel e Eventos boasts a well-maintained and extensive pool area that caters to various preferences and weather conditions. The outdoor pools are particularly beautiful and offer a picturesque setting, although some guests note that the water can be a bit cold. The heated pools are a major highlight, frequently praised for their warmth and the comfort they provide, especially during colder weather.
Both indoor and outdoor heated pools are available and several reviews applaud the indoor heated pool specifically for its attractiveness and warmth. Families with children find the pools and adjoining games and recreation areas highly appealing, adding to a well-rounded leisure experience. The poolside bar and the friendly staff service also receive commendations for enhancing the pool experience.
Despite the generally positive feedback, there are a few areas for improvement mentioned by guests. Some noted issues with the cleanliness of the pools and hydromassage areas, as well as occasional overcrowding. Additionally, certain facilities like jacuzzis were sometimes found to be under maintenance or not functioning.
Overall, the pool areas at Cataratas Park Hotel e Eventos are thoroughly appreciated for their variety, aesthetic appeal and the comfort they provide, particularly the heated options.
The parking situation at Cataratas Park Hotel e Eventos has garnered mixed reviews from its guests. On the positive side, many guests have appreciated the spacious and ample parking area available with some highlighting it as secure and close to the airport. Additionally, there were mentions of free parking, though these were less frequent. However, several concerns were raised regarding the parking fees, which are not included in the daily rate and can feel unexpected to some visitors. There are numerous mentions of the parking being uncovered with many guests expressing a preference for a covered parking lot. Issues of overcrowding, limited spaces and lack of proper signage were also points of contention. Despite these frustrations, the overall sentiment suggests that while parking is ample and conveniently located, the fees and lack of coverage are significant drawbacks.
Cataratas Park Hotel e Eventos has garnered positive feedback from guests, especially regarding its family-friendly atmosphere and various activities for children. The hotel offers a well-maintained children's play area with monitors available throughout the day, ensuring continuous entertainment and supervision. This has made it a favorite spot for many young guests.
The property is touted as being perfect for both couples and families with an emphasis on its suitability for children of various ages. Guests have enjoyed the extensive leisure options, both indoor and outdoor, which include game rooms and playgrounds. The pool area has also received praise, particularly from families with kids who found it fun and engaging.
The environment is described as clean and the staff friendly, contributing to a welcoming and comfortable stay. Positive remarks were made about the infrastructure catering to families, highlighting spacious family rooms and a well-organized recreational space. Dining at the hotel has also impressed guests with a delicious, varied and abundant breakfast being frequently mentioned.
Furthermore, the hotel's facilities and activities create an ideal setting for memorable family outings and vacations. With its peaceful, calm surroundings and great customer service, Cataratas Park Hotel e Eventos is highly recommended for those traveling with children and looking for a family-oriented destination in Foz do Iguaçu.
Cataratas Park Hotel e Eventos provides a range of features and amenities that align with an affordable three-star hotel rating. Guests have highlighted the hotel's good playground and pool structure, making it suitable for families. The hotel's staff is described as helpful and the American-style rooms offer a comfortable stay. Despite this, some visitors have felt that the hotel appears better in promotional photos than in reality, noting issues with outdated and worn facilities, such as discolored pools and stained furnishings.
While the hotel is appreciated for its budget-friendly prices and excellent cost-benefit ratio, some concerns regarding cleanliness and maintenance were raised. The rooms’ acoustics also seem to be problematic, as noise from adjacent rooms and above can be heard. However, the hotel's location and convenient pricing relative to other options in the area, including those on the Argentine side, contribute to its overall attractiveness.
In summary, Cataratas Park Hotel e Eventos is a practical choice for travelers seeking a budget-friendly stay with decent amenities. It offers good value for money but may not meet the expectations of those looking for a higher standard of accommodation.
Cataratas Park Hotel e Eventos offers a commendable level of accessibility for guests with disabilities, especially in several key areas. The hotel's location is a significant advantage, being close to the city, the border with Argentina and the Brazilian side of the majestic waterfalls, making it a convenient base for sightseeing.
The hotel provides accessible rooms, facilities and ramps that cater well to guests with reduced mobility. Many reviewers appreciated the wheelchair-accessible features throughout the hotel, including accessible restaurants and well-designed spaces that facilitate ease of movement. The pool area is particularly highlighted for accessibility, complete with handrails and other supportive features that enhance the experience for guests with disabilities.
Despite these positive aspects, some areas could benefit from improvements. The lack of an elevator to the upper floors poses a significant challenge, particularly for elderly guests or those with severe mobility issues. Several reviews pointed out the absence of accessible parking and safe ramps, which might be inconvenient for those arriving by car. Additionally, the accessibility in the pools and certain areas within the hotel could be improved.
The hotel's staff service received positive feedback with good assistance and useful recommendations like taxi services. However, some guests experienced issues such as long check-in times and inadequate signage, which could be improved to enhance overall accessibility and convenience.
Overall, Cataratas Park Hotel e Eventos provides a generally accessible environment with some room for improvement, particularly regarding vertical mobility and clearer signage.
The heated pool at Cataratas Park Hotel e Eventos has been a major highlight for many guests. Reviewers often mention its relaxing and enjoyable qualities, making it a popular choice regardless of the weather. The hotel offers a variety of pool options, including indoor, outdoor and thermal heated pools, along with jacuzzis and whirlpools that add to the luxurious experience. Families particularly appreciate the well-maintained and warm pool areas with ample space ensuring a comfortable visit for everyone.
However, some feedback suggests occasional lapses in cleanliness that detracted from the overall experience. Despite these minor setbacks, the heated pools are largely praised for their size, warmth and the additional amenities they offer. The facility is recognized for its ability to provide a pleasant swimming experience even during winter, making it a standout feature of the hotel.
Cataratas Park Hotel e Eventos offers a well-regarded outdoor pool that stands out as a major highlight for guests. In addition to its inviting green spaces, the outdoor pool is frequently described as great and well-organized, providing a pleasant environment that matches the photos online. Several guests appreciated the pool's cleanliness, size and beautiful surroundings, making it a comfortable spot for relaxation and leisure.
Aside from its aesthetic appeal, the outdoor pool area is complemented by facilities like an outdoor sports field and a playground, catering to families and those looking for recreational activities. The inclusion of a hydromassage feature in the pool area adds an extra layer of luxury, though some guests noted the water can be unexpectedly cold.
Multiple outdoor and heated pools are available, appealing to visitors regardless of the weather. However, the heated pool received mixed reviews with some guests finding it insufficiently warm. Nonetheless, the outdoor area remains charming and well-maintained, ensuring a pleasant stay for those looking to unwind by the pool.
The indoor pool at Cataratas Park Hotel e Eventos receives high praise from guests for its heated feature, making it a significant highlight for many. Despite a few comments about the water temperature being slightly cooler than expected and the slippery floor, the indoor pool still stands out as a major amenity. Guests particularly appreciate that it remains a great option irrespective of weather conditions, ensuring a pleasant and warm swimming experience.
The availability of indoor whirlpools and multiple pools, both indoor and outdoor, add to the overall appeal, allowing for relaxation and variety. Families with young children find the indoor pool especially beneficial, as it provides entertainment and comfort during cold or rainy days. Though there are occasional remarks about the small size of the pool and issues like the distance of towels from the use area, the indoor pool’s cleanliness and the overall facilities receive good reviews.
The indoor heated pool's structure could see some improvements, especially concerning appropriate bathrooms and better maintenance of amenities like the jacuzzi. Still, the positive feedback on the pool’s warmth and utility underscores its role in enhancing guests’ stay at the hotel.
Location Show Map
Location
Guests appreciate the hotel's proximity to shopping malls, restaurants and Paraguayan and Argentinean borders. Its location on Cataratas Avenue facilitates smooth transit to various points of interest. Public transportation is accessible with a bus stop right outside catering to routes linking the city center, Puerto Iguazu and the waterfalls.
Although a few reviews mention the hotel's distance from the city center and the inconvenience of ongoing road constructions nearby, these factors pale in comparison to the overwhelming consensus praising its advantageous position. The hotel's amenities, including a heated pool, add to the comfort and convenience it offers, making it highly recommended for visitors planning to explore the natural and cultural wonders of Foz do Iguaçu.
Breakfast
The breakfast area is well-regarded for its cleanliness and organization, although a few reviews note that more attention could be given to replenishing items and cleaning tables quickly. Despite these minor downsides, the overall response is highly positive with many guests loving the hearty, delicious and well-prepared meals provided.
However, there are occasional critiques about the lack of variation or the quality of certain items, such as the cakes being described as dry or the bread as hard. Some guests also mention that the breakfast could benefit from more fruit variety and better attention to freshness and quality. Service-wise, a few reviews suggest that additional training for the cooks and quicker replenishment of the buffet could enhance the experience.
In summary, the breakfast at Cataratas Park Hotel e Eventos is generally seen as a strong point, contributing significantly to guest satisfaction with its variety, abundance and taste, even though there is room for improvement in the consistency and maintenance of the breakfast service.
Dinner
However, a significant number of reviews point out areas needing improvement. Several guests found the dinner to be disappointing, citing issues such as limited menu options, high prices and slow service. There were complaints about the quality of the food with some noting that their orders were not well-prepared or did not match what was requested. Additionally, there were instances of long wait times for meals and reports of reheated dishes.
Despite these criticisms, the breakfast was frequently mentioned positively with a very varied and abundant selection. The hotel seems to have the potential for a great dining experience if they address the highlighted concerns, such as improving food quality, expanding menu choices and enhancing service efficiency.
Rooms
However, several recurring issues were noted by guests. Many reviews mentioned that some rooms are small and a few lacked essential items like towels and closet space. Soundproofing seemed to be a common problem with guests frequently disturbed by noise from adjacent rooms and hallways. The presence of mosquitoes and an unpleasant smell of mold or cigarette smoke in some rooms detracted from the overall experience for some visitors. Additionally, inconsistent room conditions, such as old or malfunctioning air conditioning units, poor lighting in the bathrooms and minor maintenance issues like broken shower doors or dripping faucets, were frequently cited.
In summary, while many guests found their accommodations at Cataratas Park Hotel e Eventos to be satisfying and comfortable, there are areas needing attention to ensure a more consistent and pleasant experience for all visitors.
Beds
However, there were also several mentions of the beds being very hard with some guests describing the mattresses as extremely hard or even rock-like, which detracted from their comfort. Some reviews indicated that the beds and mattresses could be better and noted issues with bed stability and firmness. There were also occasional complaints about the state of the bed linens with some references to stains, bad smells and the need for renewal.
Overall, while there are strong positives regarding bed comfort for many guests, there are also significant concerns about mattress firmness and the condition of bed furnishings that the hotel may want to address for a more consistent guest experience.
Cleanliness
The hotel's cleaning staff is noted for their professionalism and attentiveness, ensuring that guests find their accommodations comfortable and hygienic. Cleanliness extends to the children’s play areas and the numerous pools, both indoor and outdoor, which are regularly praised for their pristine condition.
However, some reviews point out inconsistencies in the cleaning schedule and quality. Issues such as delayed room cleaning times and occasional missed spots, like dusty corners or musty smells, were noted. Several guests mentioned that although the general cleanliness was good, specific areas such as bathrooms and certain rooms could benefit from more meticulous attention. Instances of stained towels and bedding also detracted from an otherwise positive experience for a few guests.
Despite these occasional lapses, the overall sentiment leans heavily towards satisfaction with cleanliness, bolstered by a clean and organized environment, contributing to an enjoyable stay at the hotel.
Staff
Despite occasional criticisms regarding slow service and language barriers, the commendations far outweigh the negatives. The housekeeping team, in particular, receives high marks for maintaining cleanliness and responding promptly to requests. Restaurant staff are often recognized for their kindness and top-notch service, though there are instances where guests felt certain staff members lacked enthusiasm.
Overall, the hotel staff's consistent display of warmth and efficiency greatly contributes to a positive guest experience. Whether it's the attentive pool bartenders or the responsive receptionists, the team's genuine dedication to guest satisfaction is apparent in numerous reviews.
Wi-Fi
However, a substantial number of reviews highlight drawbacks, such as poor internet, weak and fluctuating signals and instances where the Wi-Fi did not work at all. Complaints frequently mention unstable Wi-Fi within the rooms and sometimes complete absence of a connection. The reception area was also noted to lack Wi-Fi. Despite these challenges, certain reviews appreciate areas with reliable Wi-Fi, suggesting a mixed but generally inconsistent experience.
Spa
Pool
Both indoor and outdoor heated pools are available and several reviews applaud the indoor heated pool specifically for its attractiveness and warmth. Families with children find the pools and adjoining games and recreation areas highly appealing, adding to a well-rounded leisure experience. The poolside bar and the friendly staff service also receive commendations for enhancing the pool experience.
Despite the generally positive feedback, there are a few areas for improvement mentioned by guests. Some noted issues with the cleanliness of the pools and hydromassage areas, as well as occasional overcrowding. Additionally, certain facilities like jacuzzis were sometimes found to be under maintenance or not functioning.
Overall, the pool areas at Cataratas Park Hotel e Eventos are thoroughly appreciated for their variety, aesthetic appeal and the comfort they provide, particularly the heated options.
Parking
Family
The property is touted as being perfect for both couples and families with an emphasis on its suitability for children of various ages. Guests have enjoyed the extensive leisure options, both indoor and outdoor, which include game rooms and playgrounds. The pool area has also received praise, particularly from families with kids who found it fun and engaging.
The environment is described as clean and the staff friendly, contributing to a welcoming and comfortable stay. Positive remarks were made about the infrastructure catering to families, highlighting spacious family rooms and a well-organized recreational space. Dining at the hotel has also impressed guests with a delicious, varied and abundant breakfast being frequently mentioned.
Furthermore, the hotel's facilities and activities create an ideal setting for memorable family outings and vacations. With its peaceful, calm surroundings and great customer service, Cataratas Park Hotel e Eventos is highly recommended for those traveling with children and looking for a family-oriented destination in Foz do Iguaçu.
3 Star
While the hotel is appreciated for its budget-friendly prices and excellent cost-benefit ratio, some concerns regarding cleanliness and maintenance were raised. The rooms’ acoustics also seem to be problematic, as noise from adjacent rooms and above can be heard. However, the hotel's location and convenient pricing relative to other options in the area, including those on the Argentine side, contribute to its overall attractiveness.
In summary, Cataratas Park Hotel e Eventos is a practical choice for travelers seeking a budget-friendly stay with decent amenities. It offers good value for money but may not meet the expectations of those looking for a higher standard of accommodation.
Accessible
The hotel provides accessible rooms, facilities and ramps that cater well to guests with reduced mobility. Many reviewers appreciated the wheelchair-accessible features throughout the hotel, including accessible restaurants and well-designed spaces that facilitate ease of movement. The pool area is particularly highlighted for accessibility, complete with handrails and other supportive features that enhance the experience for guests with disabilities.
Despite these positive aspects, some areas could benefit from improvements. The lack of an elevator to the upper floors poses a significant challenge, particularly for elderly guests or those with severe mobility issues. Several reviews pointed out the absence of accessible parking and safe ramps, which might be inconvenient for those arriving by car. Additionally, the accessibility in the pools and certain areas within the hotel could be improved.
The hotel's staff service received positive feedback with good assistance and useful recommendations like taxi services. However, some guests experienced issues such as long check-in times and inadequate signage, which could be improved to enhance overall accessibility and convenience.
Overall, Cataratas Park Hotel e Eventos provides a generally accessible environment with some room for improvement, particularly regarding vertical mobility and clearer signage.
Heated Pool
However, some feedback suggests occasional lapses in cleanliness that detracted from the overall experience. Despite these minor setbacks, the heated pools are largely praised for their size, warmth and the additional amenities they offer. The facility is recognized for its ability to provide a pleasant swimming experience even during winter, making it a standout feature of the hotel.
Outdoor Pool
Aside from its aesthetic appeal, the outdoor pool area is complemented by facilities like an outdoor sports field and a playground, catering to families and those looking for recreational activities. The inclusion of a hydromassage feature in the pool area adds an extra layer of luxury, though some guests noted the water can be unexpectedly cold.
Multiple outdoor and heated pools are available, appealing to visitors regardless of the weather. However, the heated pool received mixed reviews with some guests finding it insufficiently warm. Nonetheless, the outdoor area remains charming and well-maintained, ensuring a pleasant stay for those looking to unwind by the pool.
Indoor Pool
The availability of indoor whirlpools and multiple pools, both indoor and outdoor, add to the overall appeal, allowing for relaxation and variety. Families with young children find the indoor pool especially beneficial, as it provides entertainment and comfort during cold or rainy days. Though there are occasional remarks about the small size of the pool and issues like the distance of towels from the use area, the indoor pool’s cleanliness and the overall facilities receive good reviews.
The indoor heated pool's structure could see some improvements, especially concerning appropriate bathrooms and better maintenance of amenities like the jacuzzi. Still, the positive feedback on the pool’s warmth and utility underscores its role in enhancing guests’ stay at the hotel.
Yes, Cataratas Park Hotel e Eventos has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Cataratas Park Hotel e Eventos.
No, Cataratas Park Hotel e Eventos doesn't allow dogs.
Yes, parking facilities are available at Cataratas Park Hotel e Eventos.
No, Cataratas Park Hotel e Eventos doesn't have a gym.
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