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Summary of reviewsQuality Hotel Grand Steinkjer is widely valued for its prime central location, making it a convenient choice for both short stays and extended visits. Its proximity to the train station and various city attractions ensures that guests have easy access to public transportation, shops, eateries and essential services. This central positioning is especially praised for its practicality for both leisure and business travelers and even dog owners enjoy nearby nature trails.
The hotel's breakfast service is frequently highlighted as its standout feature, receiving consistent acclaim for the variety and quality of its offerings. Guests appreciate the rich breakfast buffet, which caters to diverse dietary preferences with both hot and cold options, including organic eggs and fresh fruits. The inviting and clean breakfast room, along with the friendly and efficient staff, enhances the overall dining experience.
The dinner experience receives mixed reviews. While some guests enjoyed the food quality, particularly dishes like bacalao, others felt the dinner buffet could be improved and were disappointed by the early closure of the dining service. However, the staff's attentiveness and the pleasant ambiance of the restaurant are positively noted.
In terms of accommodation, the rooms offer a mix of experiences. Positive feedback includes spacious rooms, large bathrooms, comfortable beds and modern aesthetics in some renovated areas. Nonetheless, a number of guests have pointed out that many rooms are outdated with worn-out furniture and ventilation issues, which can affect overall comfort. Cleanliness in the rooms themselves is generally praised, but common areas fall short with reports of dirty carpets, outdated furnishings and an old, musty smell.
The staff at Quality Hotel Grand Steinkjer are frequently praised for their friendliness and helpfulness, enhancing the guest experience. The service during breakfast is noted for ensuring a pleasant start to the day and staff members are described as accommodating and guest-oriented, although there are occasional mentions of the need for more professionalism from certain employees.
Free WiFi service is inconsistent with some guests finding the internet sufficient while others report poor coverage and connectivity. This indicates an area for potential improvement to enhance guest satisfaction.
The beds receive mixed feedback; many guests find them comfortable, contributing to a restful sleep, while others mention issues like worn-out mattresses and creaky bed frames. Despite these mixed reviews, the overall stay is considered pleasant but would benefit from updates to meet four-star hotel standards more consistently.
Overall, Quality Hotel Grand Steinkjer remains a popular choice due to its excellent location, high-quality breakfast, friendly staff and comfortable rooms, although there are areas where improvements could significantly elevate the guest experience.
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