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Summary of reviewsGALLERY One - A DoubleTree Suites by Hilton Hotel impresses guests with its stunning waterfront location in Fort Lauderdale. The hotel is ideally situated near the beach, shopping venues such as the Galleria Mall, and convenient transportation options like water taxis, offering a picturesque blend of relaxation and easy access to local attractions. Visitors enjoy the tranquil yet central atmosphere, highlighting the ideal setting for both leisure and adventure.
Guests often commend the breakfast for its high quality and generous portions, praising particular staff members such as Chef Mentor for exceptional service. The availability of kitchenettes offers flexibility, which some appreciate, despite the mixed reviews regarding the breakfast cost and billing inconsistencies.
The spacious rooms are frequently appreciated for comfort and cleanliness, with some providing desirable views. While some guests highlight concerns with outdated décor and room maintenance, such as non-functional appliances and cleanliness issues, there remains a general call for improvements to match the expected standards.
The staff garners significant praise for their friendly and attentive service, contributing positively to the guest experience. Although some guests mention occasional lapses in service, they are described as exceptions rather than common occurrences. Overall, the staff's professionalism and responsiveness are valued highly.
The scenic pool area provides a charming location beside the canal, enhancing guests' relaxation and enjoyment of the surroundings. Despite some maintenance concerns, including fluctuating pool temperatures and non-operational facilities, the setting remains a highlight.
Valet parking is the exclusive option, with a noteworthy cost that guests should anticipate in their budgeting. While convenient, the pricing stands as a caution for prospective visitors considering parking priorities.
Beds in the hotel receive favorable reviews for comfort and cleanliness, significantly impacting guests' satisfaction during their stay. Although some report issues with bed quality and pillows, the predominant feedback is positive, emphasizing comfort.
Overall, GALLERY One - A DoubleTree Suites by Hilton Hotel offers a delightful blend of location, service, and comfort, although some areas like room maintenance, breakfast cost, and parking warrant attention to enhance guest satisfaction. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel participates in the Florida Green Lodging Program, demonstrating its dedication to implementing sustainable practices aimed at protecting the environment.
Family Friendly Hotel
As a DoubleTree Suites hotel, Gallery One offers more space than typical hotel rooms. The hotel is well-located near family attractions.
Hotel with Swimming Pool
This hotel offers a waterfront pool with city views and a poolside bar. It provides a convenient location near the beach and attractions.
Heated Pool Outdoor Pool
Hotel with Parking
The hotel offers parking facilities to guests. The parking area is well-maintained and easily accessible.
Accessible Hotel
GALLERYone provides wheelchair accessible parking, lounge, on-site restaurant, meeting spaces, and business center. The hotel also features braille or raised signage, assistive listening devices, an accessible outdoor pool, and accessible hot tub.
Hotel with Gym
Galleryone features a fitness center with a selection of cardio machines and weights. It's a practical option for a simple workout during your stay.
Hotel with Heated Pool
Offers a heated pool with spacious suite accommodations, ideal for families and extended stays. The hotel's amenities and location provide a comfortable and convenient experience.
Hotel near Golf Courses
Hotel for Honeymoon
Romantic Hotel
Business Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
King Suite with Balcony and Waterway ViewThis suite features a private balcony with a kitchenette and water view.
King Suite with Balcony and City ViewThis suite features a private balcony with a kitchenette and city view.
Double Queen Suite with Balcony and City ViewThis suite features a private balcony with a kitchenette and city view.
Deluxe Two-Bedroom Balcony SuiteThis suite features a kitchenette, 2 full bathrooms, and dining table for 4 people. A separate seating area with sofa bed is also included.
Queen Suite with City ViewThis suite has sofa bed, kitchenette, and city view.
Double Queen Suite with Balcony and Waterway ViewThis suite offers a kitchenette with a dishwasher, microwave, and refrigerator as well as cable TV and a private balcony with a water view.
Premium King Suite with Waterway ViewThis suite offers a kitchenette with a dishwasher, microwave, and refrigerator as well as cable TV and views of the ocean.
Double Queen Suite with Waterway ViewThis suite offers a kitchenette with a dishwasher, microwave, and refrigerator as well as cable TV and views of the ocean.
King Suite with Roll in Shower Water ViewThis room features a kitchen with a refrigerator, stove, and dishwasher as well as a dining area.
King Suite with Balcony and Partial Ocean ViewThis suite offers a kitchenette with a dishwasher, microwave, and refrigerator as well as cable TV and views of the ocean.
Two-Bedroom King Suite with BalconyThis suite features a kitchenette, 2 full bathrooms, and dining table for 4 people. A separate seating area with a sofa is also included.
Two-Bedroom King Suite with City ViewThis suite features a kitchenette, 2 full bathrooms, and dining table for 4 people. A separate seating area with a sofa is also included.
Queen Suite with Balcony and Pool ViewThis suite has sofa, kitchenette, and city view.
Queen Room with Two Queen Beds, Balcony and ViewFeaturing a balcony, this suite also provides a kitchenette, sofa, and ocean view.
Guest Reviews
7.0
Good
Location
Nestled along the waterfront, GALLERY One - A DoubleTree Suites by Hilton Hotel boasts an enviable location that delights its guests. The hotel's prime position offers easy access to the beach, allowing visitors to enjoy sunny days on the shore just a short walk away. Its central location is a hub for shopping enthusiasts, with the Galleria Mall within walking distance, and it provides effortless connectivity to major routes like the 95 and Turnpike for those exploring further afield. One of the standout features is the water taxi stop right at the hotel’s doorstep, making it convenient for guests to embark on scenic rides, adding a unique charm to their stay.
Surrounded by picturesque views, the hotel provides stunning vistas of the ocean and river, which are complemented by comfortable garden furniture for relaxing moments outdoors. A brief stroll unveils a selection of nearby restaurants and entertainment options, ensuring a vibrant experience without venturing far. The location is often highlighted for its tranquility amid the hustle and bustle, but still within reach of myriad activities planned by guests as part of their trip.
Overall, guests find the geographic location to be superb, offering a solid compromise between beach access and proximity to a variety of attractions. Whether visitors are drawn by the views, the convenience of the locale, or the diverse amenities nearby, GALLERY One offers an ideal setting for those seeking both relaxation and adventure.
Breakfast
At GALLERY One - A DoubleTree Suites by Hilton Hotel, the breakfast experience receives mixed feedback from guests, with a notable emphasis on the quality of food and service. Many reviewers describe the breakfast as great, with excellent quality and generous portions. The kitchen staff and chefs, particularly the breakfast chef and staff members like Chef Mentor, are frequently praised for their remarkable service and efforts to create exceptional experiences.
However, the cost of breakfast appears to be a point of contention among guests. Some visitors mention being charged extra even when breakfast was supposed to be included in their package, leading to concerns about unexpected expenses and pricing complexity. This sentiment is echoed by those who feel the breakfast prices are high or who prefer simpler American breakfast options.
While some guests appreciate the flexibility of a kitchenette in their room to manage meal costs, others choose to dine outside the hotel, opting for nearby alternatives like IHOP. Overall, while the breakfast quality and service receive commendations, the expense and billing inconsistencies impact the overall guest experience.
Rooms
GALLERY One - A DoubleTree Suites by Hilton Hotel offers a mix of experiences when it comes to their rooms, providing spacious accommodations that guests frequently note for their comfort and cleanliness. Travelers enjoy the generous room size and appreciate the nice views available from some of the spaces, specifically highlighting the pleasant outlook. Many find the rooms ideal for relaxation with ample space and comfy bedding. Guests benefit from the hotel's convenient location within walking distance of the beach, restaurants, and shopping areas.
On the downside, a recurring theme among guest reviews is the issue of outdated décor and poor maintenance, with several rooms needing urgent modernization. Visitors have reported problems like broken air conditioning, malfunctioning refrigerators, and moldy shower curtains, along with complaints of dust and insufficient cleaning. The state of the rooms often contrasts with the online pictures, leaving guests feeling the accommodations were not up to the expected standard for the price. Despite the positives regarding space and location, guests frequently suggest attention to the upkeep and upgrade of these areas to enhance overall guest satisfaction.
Beds
The beds at GALLERY One - A DoubleTree Suites by Hilton Hotel receive mixed feedback from guests, but the positive remarks stand out. Many guests praise the beds as super comfortable and large, contributing to an overall enjoyable stay. Additionally, the beds are frequently mentioned as clean, enhancing the room’s appeal alongside clean and well-maintained bathrooms. Although there are mentions of some beds sinking in the middle and occasional reports of damp or moist pillows, these are less frequent. While some guests feel the beds could use updating, the notable comfort of the beds often leaves a favorable impression. However, it is advised that travelers confirm bed preferences upon booking, especially for those planning to use a sofa bed, which has been described as less comfortable due to detectable springs.
Cleanliness
GALLERY One - A DoubleTree Suites by Hilton Hotel offers a top-notch location and easy access to nearby attractions. However, guests have frequently reported concerns with the cleanliness and upkeep of the property. Issues such as dusty rooms, dirty carpets, and unpleasant odors seem to be common complaints. Many visitors have noted that the hotel is in need of renovation, highlighting everything from worn-out fixtures to clogged shower drains and malfunctioning air conditioning. Additionally, the outdoor areas, like the pool, have been described as neglected with visible signs of wear and tear. Some guests have experienced discomfort with excessively soft pillows and inadequate housekeeping services. Overall, while the location of GALLERY One is praised, the hotel's cleanliness and maintenance require significant improvement.
Staff
GALLERY One - A DoubleTree Suites by Hilton Hotel in Fort Lauderdale receives praise for its attentive and friendly staff, who consistently make guests feel welcome and special. The front desk and restaurant staff are frequently highlighted for their polite and helpful demeanor. Guests appreciate the excellent service provided by specific employees, including Rob, the bartender, and the young lady supervisor in the restaurant. The bell staff and housekeepers also receive commendations for their efforts. Although there are occasional mentions of service issues, such as poor reception staff service and lack of assistance with luggage, these seem to be exceptions rather than the rule. Overall, the hotel staff is noted for their professionalism and quick response to requests, contributing significantly to the positive guest experience.
Pool
The pool area at GALLERY One - A DoubleTree Suites by Hilton Hotel is noted for its scenic location directly by the water, offering guests the delightful experience of being beside the canal. This setting adds a unique charm, allowing visitors the ability to travel up and down the canal, which is described as an awesome feature. The pool itself, though occasionally described as very cold, contributes to the overall attractiveness of the area. The pool area is generally perceived as nice, providing a pleasant environment for relaxation. However, it's worth noting that some guests have mentioned the pool being out of service at times and the hot tub not functioning. While the pool area is appreciated for its position, there are remarks about its upkeep, suggesting that it is quite worn with holes in the cushions and lacking in cleanliness. Despite this, the picturesque location remains a highlight, offering a pleasant juxtaposition with the adjacent river.
Parking
When considering a stay at GALLERY One - A DoubleTree Suites by Hilton Hotel, it's essential to be prepared for the parking situation. The hotel exclusively offers valet parking, which is a mandatory service for all guests. The cost of this service is notably high, which has been a point of concern for many visitors. The valet parking fees amount to $50 per day, and guests have mentioned feeling taken by surprise by this expense, as it was not clearly publicized during the booking process. For those planning their budget, it's crucial to account for this additional charge, as the parking costs alone have been significant enough for some to reconsider future stays. Despite the convenience of having a parking service right at the hotel entrance, the pricing has been described as excessive, especially given that a vacant parking lot is present on the property but not available for guest use. Consider these factors if parking is a priority during your travel arrangements.
Yes, GALLERY One - A DoubleTree Suites by Hilton Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at GALLERY One - A DoubleTree Suites by Hilton Hotel.
No, GALLERY One - A DoubleTree Suites by Hilton Hotel doesn't allow dogs.
Yes, parking facilities are available at GALLERY One - A DoubleTree Suites by Hilton Hotel.
Yes, GALLERY One - A DoubleTree Suites by Hilton Hotel has a gym.