4-Star HotelThis hotel provides comfortable accommodations and essential amenities for a pleasant stay.
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Summary of reviews related to the '4 Star' categoryLa Berteliere, The Originals Relais, presents a traditional and comfortable style that aligns with the high standards typically associated with four-star hotels. Guests appreciated the pleasant ambiance in the common areas and found the restaurant appealing. Despite these positive aspects, several reviews suggested that the hotel falls short of its four-star classification. Concerns about the lack of amenities, such as the absence of an elevator and modern bathroom fittings, were commonly noted. Some guests felt that the breakfast and overall service did not meet the expected quality of a four-star establishment, while others mentioned the cleanliness issues, particularly with the toilets. Furthermore, the provided toiletries were minimal, with missing items commonly found in hotels aiming for high ratings. Overall, guests felt that while the hotel offers some merits, a refresh and update of facilities would be necessary to match its advertised rating.
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