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Summary of reviewsHoliday Inn - the niu, Hop Forchheim by IHG is highly praised for its prime location next to the train station, facilitating easy exploration of the city and nearby areas. Its central position allows convenient access to public transport, highways and local amenities such as dining options and supermarkets. Despite its proximity to busy roads and the train station, the hotel maintains a quiet atmosphere, aided by features like quadruple-glazed windows.
The breakfast offerings receive generally positive feedback for variety, taste and accommodating diverse dietary preferences. However, some guests note overcrowding and restocking issues during peak times. Despite these drawbacks, the overall experience remains pleasant with a rich selection that includes fresh products and regional specialties.
Dining options, particularly dinner, could benefit from more variety. The on-site bar and proximity to highly recommended nearby restaurants add to the convenience. Guests also appreciate friendly staff, though some discrepancies in service quality are noted, especially during busy events.
Rooms are modern, clean and well-equipped with features like effective soundproofing, air conditioning, comfortable beds and large showers. Unique decorations reflecting local culture add a charming touch. Some minor issues like inconsistent room sizes and storage options are mentioned but do not significantly detract from the overall comfort and appeal.
Cleanliness is a standout aspect with the hotel described as impeccably clean and well-maintained. Common areas and rooms alike are noted for their modern design and high standards of upkeep, supported by a friendly and attentive staff that enhances the guest experience.
The Wi-Fi service generally provides a fast and stable connection, although some guests report occasional connectivity issues. The staff's responsiveness to these concerns helps maintain a positive experience.
Parking options include a secure underground facility, though it can be limited and incurs an additional cost. Nearby public parking offers cheaper alternatives, ensuring guests have various options to choose from.
Family-friendly amenities include a play area and games for children, contributing to a cozy and welcoming atmosphere. Some rooms might be smaller, but they are well-equipped for family stays.
The beds earn high praise for their comfort and quality, ensuring restful sleep for guests. While opinions on firmness vary, the majority find the beds to be among the most comfortable experienced in hotels.
In summary, Holiday Inn - the niu, Hop Forchheim offers a modern, convenient and comfortable stay with a prime location, friendly staff and clean, well-appointed rooms. Minor issues do exist, but the overall guest experience remains positive, making it a recommended choice for both leisure and transit travelers. Show more
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Family Friendly Hotel
Offers modern accommodations and a welcoming atmosphere with a strategic location for easy access to local attractions.
Dog Friendly Hotel
This hotel allows dogs of any size for an additional fee and is conveniently located near the train station. It has a bar, comfortable rooms, and a stable internet connection which makes it suitable for travelers with pets.
Hotel with Parking
Located in Forchheim, this hotel offers private parking and a garage. Please note that a surcharge may apply for parking.
Accessible Hotel
This hotel provides accessible amenities including accessible parking with three designated spaces, ramp access to the property entrance, hotel bar lounge, and hotel restaurant. The elevators are ADA compliant, and the hotel has 6 accessible rooms.
3-Star Hotel
This hotel provides modern comfort with a snack and drink vending machine, and a lift. It offers air-conditioned rooms with sound-proofed windows and flat-screen TVs. It is conveniently located near the train station.
Hotel Taking Steps Towards Sustainability
Small Hotel
Room Types
Standard Queen RoomThe double room features air conditioning, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Premium Queen RoomThe double room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Premium Queen Room with River ViewThe double room features air conditioning, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating, a flat-screen TV and river views. The unit has 1 bed.
Standard RoomThe double room offers air conditioning, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift.
Premium Queen room with single sofa bedThe spacious double room offers air conditioning, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. The double room features a flat-screen TV, a sofa, a carpeted floor and heating. The unit offers 2 beds.
Premium RoomThe double room features air conditioning, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer.
Guest Reviews
Location
Located in a prime spot directly next to the train station, the Holiday Inn - the niu, Hop Forchheim by IHG offers a superb location for travelers exploring the city and surrounding areas. Guests rave about the short, convenient walk to the city center, which takes about 10 minutes on foot. The hotel's central location makes it easy to access public transportation with the train and bus stations just steps away.
Travelers appreciate the proximity to the highway, making it a suitable choice for those arriving by car as well. For those interested in excursions, the location provides easy access to Franconian Switzerland and other nearby attractions. Despite being near busy roads and the train station, the hotel maintains a quiet atmosphere, thanks to features like quadruple glazing on the windows.
The area surrounding the hotel is well-maintained and offers various dining options and local amenities, including supermarkets and quaint taverns. Whether one is passing through or planning a city trip to nearby destinations such as Bamberg, Nuremberg or Erlangen, this modern and stylish hotel serves as an ideal base.
Overall, the Holiday Inn - the niu, Hop Forchheim is celebrated for its excellent location, clean and modern facilities and its strategic position that caters to both leisure and transit travelers.
Breakfast
Holiday Inn - the niu, Hop Forchheim by IHG, receives generally positive reviews for its breakfast offerings with many guests commending the variety, taste and abundance of options available. Descriptors such as very good, delicious and rich are frequently mentioned, indicating a high level of satisfaction with both the quality and selection. Guests appreciate the diverse and plentiful buffet, which caters to different dietary preferences, including gluten-free and vegan options.
However, some guests have noted issues that detract from the overall experience. Several reviews mention that at peak times, the breakfast room is too small and can become overcrowded, which leads to chaotic conditions and long waiting times. Guests have also reported that the buffet is not consistently well-stocked with items occasionally running out and not being replenished promptly. Issues such as broken coffee machines, messy presentations and insufficient fresh fruit have also been highlighted.
Despite these drawbacks, many find the breakfast suitable, especially praising the pleasant atmosphere and modern presentation. The hotel’s attempt to cater to a wide array of tastes with a rich selection, including fresh products and regional specialities, is positively noted. In summary, while there are areas for improvement, particularly in organization and restocking during busy periods, the breakfast at Holiday Inn - the niu, Hop Forchheim overall garners favorable feedback from guests.
Dinner
Visitors to the Holiday Inn - the niu, Hop Forchheim by IHG, appreciate its great location and the convenience of nearby attractions, including a highly recommended Italian restaurant just a short walk away and other dining options in the city center. The hotel’s aesthetic and friendly staff, especially those managing breakfast, receive notable praise.
The bar, which is open 24 hours, offers freshly poured beer and a selection of regional beers, although some guests feel that the variety could be expanded, particularly noting that only one type of white wine and one red wine are available. Some guests found the bar service and options lacking with instances of unwashed dishes, shortages of beverages and missing items from the cocktail menu.
Breakfast options are generally well-regarded with a bakery next door providing fresh items, though some specific issues such as hard muffins and an out-of-order coffee machine were mentioned. The large and comfortable beds add to the overall functional and satisfactory experience for many guests.
However, there is a call for more dinner variety, as currently offered options like pizza and flammkuchen might not align with expectations for Bavarian cuisine. The terrace's noise level and the high price of beverages were minor points of contention for some.
Overall, the hotel's blend of convenience, helpful staff and essential amenities meet many travel needs, although improving the diversity and availability of dining options could enhance the overall guest experience.
Rooms
The rooms at the Holiday Inn - the niu, Hop Forchheim by IHG are often described as modern, clean and well-equipped, embodying a stylish and functional design. Guests particularly appreciate the spaciousness and the quiet atmosphere with many noting the effective soundproofing and air conditioning. The rooms feature modern furnishings, including large televisions, underfloor heating, USB charging ports and comfortable beds, adding to the feeling of comfort and convenience.
Most of the rooms are described as beautifully decorated, often with unique and charming themes that reflect the local beer culture, offering a cozy and welcoming ambiance. The bathrooms are frequently praised for their size and cleanliness with large showers being a standout feature.
However, some guests have pointed out a few drawbacks, such as inconsistent room sizes with some rooms being smaller or feeling cramped. Issues like rooms facing the street being noisy and gaps in bathroom doors have also been mentioned. Additionally, several guests remarked on the lack of storage options like wardrobes and some essential facilities like tea and coffee makers, refrigerators or luggage racks.
Despite these minor inconveniences, the general consensus is that the rooms provide good value for money with many guests highlighting the original and tasteful room design. The hotel's overall modern appeal, cleanliness and the pleasant, quiet environment of the rooms make it a highly recommended option for visitors looking for a comfortable and stylish stay.
Beds
The beds at the Holiday Inn - the niu, Hop Forchheim by IHG are consistently highlighted as one of the standout features in guest reviews. Many guests found the beds to be very comfortable, ensuring a restful night's sleep. The mattress quality is praised frequently with several mentioning that they experienced some of the most comfortable hotel beds ever. The size and firmness of the beds are also noted positively, contributing to excellent sleep comfort.
While there are occasional mentions of the beds being quite hard, the majority of feedback emphasizes their comfort. The bed linens and blankets receive commendations for being super comfortable and cozy, further enhancing the sleep experience. Cleanliness is another frequently mentioned aspect with guests appreciating the neat and well-maintained bedding.
The combination of comfortable mattresses and good quality bedding results in high satisfaction among guests, making the beds a notable feature of the hotel experience. Whether staying in a large double room or a twin bed setup, guests generally report a high level of comfort and a great sleeping environment.
Cleanliness
Holiday Inn - the niu Hop Forchheim, an IHG Hotel, has garnered attention for its exceptional cleanliness and contemporary design. Guests frequently praise the hotel for its clean and modern facilities, likening it to a new establishment. The rooms and common areas are well-maintained and the standard of cleanliness is exceptional with many guests describing the hotel as impeccably clean, super clean and spotlessly clean.
The rooms are consistently described as clean, comfortable and stylishly designed, which enhances the overall pleasant atmosphere of the hotel. Common areas, including hallways and lounges, are also noted for their cleanliness and modern decor. The hotel's bathrooms, while sometimes not consistently cleaned to the same high standard, are generally well-maintained and described as beautiful and clean.
Guest feedback highlights the friendly and attentive staff, further enhancing the positive experience. The combination of a tidy, modern environment and helpful staff makes for a comfortable and welcoming stay.
Despite the overwhelmingly positive reviews, there are occasional comments about inconsistent cleaning, particularly in more detailed areas like carpeting and bathroom surfaces. Some reported issues like unemptied trash bins and remnants of previous occupants. However, these instances appear to be isolated and are often overshadowed by the overall high standard of cleanliness and service.
In summary, Holiday Inn - the niu Hop Forchheim provides a very clean, modern and comfortable environment, supported by a friendly and professional staff. It’s a great choice for travelers looking for a stylish and meticulously maintained place to stay.
Staff
From the guest reviews at Holiday Inn - the niu, Hop Forchheim by IHG, it is clear that the hotel staff is predominantly characterized by their friendliness and helpfulness. The majority of the guests appreciated encounters with courteous, accommodating and attentive personnel. Many reviews highlight the positive interactions, particularly at the check-in and breakfast services, where staff members were described as extremely friendly and competent.
However, the reviews reveal some inconsistencies in service quality. While the reception team was generally praised for their politeness and efficiency, other guests perceived the staff as inexperienced, overwhelmed or even unmotivated at times. These negative experiences were often linked to specific scenarios, such as busy periods like the evening or during large events such as Annafest. A few reviews pointed to language barriers with some staff lacking proficiency in German or English.
Despite occasional lapses in professionalism and instances where training appeared to be lacking, the positive remarks about the hotel staff's general approachability and willingness to resolve issues were more prevalent. The overall portrayal is one of a dedicated team striving to provide good service, albeit with some room for improvement in terms of uniformity and training.
Wi-Fi
The Wi-Fi experience at Holiday Inn - the niu, Hop Forchheim by IHG, yields mixed feedback from guests. Many have praised the hotel for providing free Wi-Fi that is generally fast and stable, making it easy to stay connected. Several reviews highlight the reliable and good-quality Wi-Fi with guests appreciating the ability to stream from their phones to the television and even enjoying amenities like in-room Bluetooth speakers.
However, there are instances where guests faced issues with the Wi-Fi connection. Some reported problems like weak signals and difficulties maintaining a steady connection. Despite these occasional shortcomings, the hotel staff seemed responsive in addressing these concerns, as connectivity improved once the issues were resolved.
Overall, while there are intermittent problems, the hotel offers a generally positive Wi-Fi experience with the added convenience of free and reasonably fast internet access throughout the premises.
Parking
At the Holiday Inn - the niu, Hop Forchheim by IHG, the parking situation is diverse with a range of options to suit different needs. Guests appreciated the hotel's clean, well-lit underground parking facilities, which provide secure and convenient storage for both cars and bicycles. Although the underground garage can sometimes be fully occupied and the entrance a bit tight, it generally offers spacious and affordable spots, often praised for their cleanliness and large space.
However, it seems parking at the hotel often comes at an additional cost, typically around €7.50 per day, which some reviewers found reasonable, while others considered it a bit expensive. Despite the paid parking, there are cheap or even free public parking spaces available nearby, making it easier for guests to find a spot without additional cost. Some lucky guests discovered a public lot across the street for just €2 per 24 hours or even cheaper options just 100 meters away.
Overall, while the hotel provides excellent and secure underground parking facilities at a modest fee, the limited number of spaces and occasional added costs mean guests might want to explore nearby public parking options.
Family
Holiday Inn - the niu, Hop Forchheim by IHG offers a family-friendly atmosphere, making it an excellent choice for families traveling with children. The hotel provides a cozy and clean ambiance, ensuring a comfortable stay for guests of all ages. Although some family rooms are on the smaller side, they are well-equipped to cater to the needs of families, including suitable amenities for various generations.
One of the highlights for families is the hotel's play area designed specifically for children. This area, along with small games available for pastime, allows kids to stay entertained, making the hotel a great option for family stays. While cots are not available and there were minor issues with the children's bedding, the overall positive experience and satisfaction of whole families suggest that the hotel's efforts to cater to younger guests are well-received. It seamlessly combines modern comforts with a family-friendly environment, ensuring that everything is taken care of for the children and babies.
Accessible
Holiday Inn - the niu, Hop Forchheim, an IHG Hotel, is favorably reviewed for its accessibility, making it a suitable choice for guests with disabilities. The hotel's prime location, easily accessible by various means of transport, including public transit right at the doorstep and a conveniently located train station, ensures hassle-free commuting. The location also puts guests just moments away from the main attractions.
The hotel offers good facilities tailored for wheelchair users, including accessible deluxe rooms and bathrooms specifically designed for disabled persons. There is also an easily accessible garage and elevator access to all areas of the hotel, ensuring safety and convenience. Guests appreciated the modern design, efficiently insulated rooms and good soundproofing, which contributed to a comfortable stay.
However, there were minor inconsistencies noted, such as the oversight regarding accessible dining facilities for people with disabilities. Despite this, the overall feedback highlights that the hotel is well-equipped to meet the needs of guests requiring accessibility features.
Dog Friendly
Holiday Inn - the niu, Hop Forchheim by IHG seems to cater well to guests traveling with dogs. The hotel has clearly made some thoughtful considerations regarding animal friendliness, welcoming dogs with open arms and even providing a door sign indicating dog regulations. Guests appreciate the hassle-free check-in with their dogs, making it a comfortable experience for pet owners without prior notification.
While dogs are allowed and generally welcome, there are a few limitations to note. Pets incur a nightly fee of €15, which some guests find to be on the higher side, especially since amenities like water bowls or blankets are not provided in the rooms. Additionally, dogs are not permitted in the dining area and there's no designated area in the lobby for guests to enjoy a peaceful meal with their pets.
Despite the additional costs, the overall pet-friendly environment and the staff's flexibility in accommodating pets without issues make it a convenient option for those traveling with their furry friends. However, guests may need to make additional arrangements for basic pet amenities.
No, Holiday Inn - the niu, Hop Forchheim by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn - the niu, Hop Forchheim by IHG.
Yes, Holiday Inn - the niu, Hop Forchheim by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn - the niu, Hop Forchheim by IHG.
No, Holiday Inn - the niu, Hop Forchheim by IHG doesn't have a gym.