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Summary of reviewsLes Balcons Du Soleil offers a largely positive experience for guests seeking a well-situated and accommodating stay in Font Romeu. The hotel's prime location stands out with easy access to downtown amenities, ski slopes and panoramic mountain views, which makes it an excellent base for both winter sports enthusiasts and those looking to explore the local area.
Guests often commend the spacious and clean apartments that provide a comfortable stay with essential kitchenware and bedding, ideal for families or groups. The private parking facilities further add to the convenience, though the parking spaces could be better signposted.
The staff receives praise for their friendliness and helpfulness, despite some reports of occasional absence at the reception. The overall value for money at the hotel is considered a significant advantage, balancing affordability with comfort and stunning landscapes.
However, there are areas needing improvement, particularly in terms of room maintenance and cleanliness in common areas. Some accommodations appear outdated with worn-out furniture and non-functioning appliances. WiFi connectivity is often poor and upgrades in this area are necessary. Additionally, the comfort of the beds, especially the sofa beds, has been widely criticized.
Despite these drawbacks, the hotel's dog-friendly policy is appreciated, making it a suitable choice for pet owners. Accessibility features such as large elevators and designated parking also cater well to guests with disabilities, although some areas, like interior updates, could be refined.
In summary, Les Balcons Du Soleil delivers a tranquil, well-located and functional stay with a few caveats regarding updates and cleanliness, making it a generally favorable choice for visitors to Font Romeu. Show more
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Aparthotel near Ski Resorts
Found in Font-Romeu, this aparthotel offers apartments with balconies, providing great views and easy access to the ski slopes. It's a comfortable and convenient choice for a ski holiday.
Dog Friendly Aparthotel
This aparthotel is listed among the pet-friendly options in Font-Romeu. Guests can enjoy the flexibility of apartment living with the added benefit of hotel amenities, which can enhance the stay for both owners and their dogs.
Aparthotel with Parking
This aparthotel provides parking facilities, making it easier for guests to transport ski equipment and other belongings directly to their accommodation.
Cheap Aparthotel
This aparthotel has budget options. The self-catering facilities help reduce costs, which makes it ideal for cost-conscious travellers.
Aparthotel with Ski To Door Access
Accessible Aparthotel
Room Types
Eco cabin studioArea with 1 sofa-bed for 2. Separated area with 2 bunk beds.
Studio CabinThe fully equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The studio provides a private entrance, soundproof walls, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Superior cabin studioFeaturing a private entrance, this apartment also consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with mountain views, this apartment also provides soundproof walls and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
6.9
Rated
Location
Nestled in the heart of Font Romeu, Les Balcons Du Soleil consistently wows guests with its prime location. The hotel boasts easy access to downtown amenities, including shops, restaurants and cable cars, making it a convenient base for both winter sports enthusiasts and those looking to explore the local area on foot.
Guests appreciate the apartment’s proximity to the ski slopes and the scenic views from the balconies, amplifying the overall experience with panoramic vistas of the mountains and the solar furnace. The private parking facilities enhance the convenience factor, allowing for stress-free arrivals and departures.
The tranquillity and calm of the hotel’s surroundings, combined with its central location, make it an ideal choice for a restful getaway. The establishment is praised for its unbeatable value for money, accommodating both short stays and extended trips with ease. Whether for a weekend break or a longer stay, the residence offers the perfect balance of accessibility, comfort and stunning landscapes.
Rooms
Les Balcons Du Soleil offers a mix of experiences for visitors, focusing on both advantages and areas for improvement. Guests appreciate the prime location in Font Romeu with the convenience of nearby shops, restaurants and walking paths. The views from the apartments, particularly of the mountains and valleys, are often highlighted as spectacular. Cleanliness is a significant plus with many guests noting the apartments were clean and well-organized, contributing to a comfortable stay.
The spaciousness of the apartments adds to the comfort, particularly for families and groups of up to four people. Many visitors found the rooms to be cozy and functional, equipped with essential kitchenware and comfortable bedding. Practical amenities, such as self-catering cooking utensils and on-site parking, enhanced the overall convenience.
However, the accommodations are described as outdated with many pointing out worn-out furniture, dilapidated conditions and old-fashioned decor. Issues like broken or non-functioning appliances, poor ventilation and limited soundproofing were commonly mentioned. The bathrooms and kitchen areas, often described as needing urgent updates, contribute to a sense of general oldness.
Despite these drawbacks, the cleanliness, functional spaces and breathtaking views contribute to a satisfactory experience for guests, especially considering the value for money. The welcoming and friendly staff further add to the charm of this well-located property.
Beds
Guest reviews for 'Les Balcons Du Soleil' highlight significant issues with the beds. The primary concern revolves around the comfort and condition of the sofa beds, which many guests found to be extremely uncomfortable, squeaky and in urgent need of replacement. The mattresses often sagged, had a hollow center or were too thin, leading to an unsatisfactory sleeping experience. Some reviews mentioned broken beds and old mattresses, which further added to the discomfort.
Additionally, there were remarks about beds in the bunk and double bed categories being too narrow or creaky. While there were a few positive mentions about comfortable mattresses and the availability of fresh towels and bed sheets, these were overshadowed by the overwhelming dissatisfaction with the bedding quality.
Many guests felt that the bedding, particularly for sofa beds, was outdated, noisy and not conducive to a good night's sleep. Issues such as old stains on the furniture, dusty carpets and a noisy environment further detracted from the overall experience. Improvements in bed comfort and maintenance appear crucial for enhancing the stay at this hotel.
Cleanliness
When reading guest reviews about 'Les Balcons Du Soleil,' a recurring theme emerges: the cleanliness of the hotel draws a mix of reactions. On the positive side, several reviews praise the apartments for being clean, comfortable and functional. Guests appreciated the clean rooms and bathrooms with some highlighting the clever and neat cleaning efforts. Many found their accommodations to be pleasant and well-organized, noting the comfort of the bedding and the beautiful views from the balconies. The apartments were also described as well-equipped, making them suitable for a comfortable stay.
However, not all feedback was favorable. Numerous guests mentioned significant cleanliness issues, particularly in common areas and exteriors, which were described as dirty and poorly maintained. Complaints included dirty carpets, grimy hallways and unclean stairways. Specific issues within the apartments included dirty refrigerators, unclean bathrooms, dirty dishes and signs of poor maintenance like broken equipment and outdated furniture. Some guests found the bedding to be unclean or stained and there were multiple reports of unpleasant odors and leftover trash.
The mixed reviews indicate that while some guests enjoyed a clean and comfortable stay, others encountered substantial cleanliness and maintenance problems. Overall, the hotel seems to have room for improvement in ensuring consistent cleanliness and upkeep throughout the property.
Staff
Les Balcons Du Soleil offers a mixed but generally positive experience when it comes to staff interactions. Guests have repeatedly praised the friendliness and attentiveness of the staff, often describing them as warm, welcoming and helpful. The young receptionist, in particular, has received commendations for their kindness and responsiveness, swiftly assisting with room changes and other needs. A helpful maintenance man and a very accommodating manager have also been highlighted for their roles.
However, several reviews point out a significant absence of staff at the reception with the area often being completely unattended. Some guests reported no staff presence upon arrival or during their stay, leading to delays and frustration. Despite these issues, the virtual reception services have been helpful for some and key pick-up procedures seemed smooth in the absence of physical staff.
Overall, while the physical presence of staff may be lacking, those on-site have generally provided excellent service when available, maintaining a friendly and accommodating atmosphere that guests appreciate.
Wi-Fi
Les Balcons Du Soleil offers a range of amenities such as free safes and a variety of kitchen utensils and appliances, making it a convenient option for guests. However, the WiFi experience has been consistently problematic. Reviews indicate that the internet connection is often very poor, weak or even non-existent in many areas of the hotel, including the rooms and ground floor. Some guests have noted issues with connectivity that adversely affect their stay, while a few have mentioned that the free WiFi worked perfectly for them. On the whole, reliable internet service at Les Balcons Du Soleil seems to be an area needing significant improvement.
Parking
Les Balcons Du Soleil offers a variety of parking options, though the experience seems to vary widely among guests. On the positive side, many visitors appreciate the availability of free parking, both inside the residence and within private lots. This free parking, coupled with ease of access and the convenient location close to downtown, makes it a generally favorable aspect for guests. Some note the parking as very convenient with spaces available behind the residence and even featuring pleasant mountain views.
However, the parking situation isn't without its challenges. Several guests mention that the spaces are often poorly signposted and tight, making navigation difficult, especially upon arrival. At times, the parking spots assigned to specific apartments were taken by others, leading to frustration. It appears that the number of parking spots may not always correlate well with the number of apartments, particularly in busier seasons.
Despite these occasional issues, off-season stays seem to fare better with sufficient and accessible parking. Overall, while the parking amenities at Les Balcons Du Soleil have some room for improvement, many guests still find them adequate and convenient for their needs.
Ski
Les Balcons Du Soleil offers travelers a prime location for skiing enthusiasts eager to make the most of their time on the slopes. Situated very close to the ski runs and within easy walking distance of the ski lifts, it ensures guests enjoy unparalleled convenience. The proximity of the cable cars and the bus stop next to the hotel, which ferries visitors directly to the Font Romeu resort, adds to the ease of access.
The hotel's position not only makes skiing effortlessly accessible but also allows for an excellent après-ski experience, being near the city center. The accommodation is practical and well-suited to skiers, featuring amenities such as lockers for skis which add to its functionality.
Guests have appreciated the quality of the accommodations, deeming it ideal for restorative visits after a day in the snow, complete with the luxury of hot showers. The views of the surrounding mountains and the picturesque snowy landscape further enhance the overall ski holiday experience, making Les Balcons Du Soleil a favorable choice for those visiting Font Romeu.
Accessible
Les Balcons Du Soleil offers a mixed experience for guests with disabilities. On the positive side, the hotel provides convenient parking at no additional cost with large elevators accessible throughout the building, including elevators that operate at all hours. The central location makes it easy for guests to walk to nearby amenities and there's a shuttle service at the foot of the residence that takes guests directly to the cable car. Disabled bathrooms are strategically located near elevators, making them easily accessible. Simplified key pickup, even outside of reception hours, adds to the convenience.
However, some challenges exist. Guests noted that designated parking spaces were not always respected, although they did not encounter problems finding alternative spots. Additionally, the entrance from the car park to the elevator requires navigating a staircase, which can be difficult for those with mobility issues. The interiors, including the kitchen and bathroom, are somewhat outdated, sporting a 1970s style with certain elements in need of repair. Limited elevation within the building and difficulties accessing rooms from the parking area were also mentioned. Noise from being accessible at all hours of the night might disrupt sleep for some guests.
Overall, while the hotel offers several amenities that facilitate convenience and accessibility, some aspects could benefit from updates and improvements to better accommodate guests with disabilities.
Dog Friendly
Les Balcons Du Soleil is a dog-friendly hotel that welcomes pets warmly. Guests appreciate that dogs are accepted and even noted that there are no extra charges for bringing their pets, which is a rare find. However, some reviews mentioned that a supplement for dogs was not clearly communicated at the time of booking and the daily price for having a dog was considered high by a few visitors.
The staff is described as dog-friendly and accommodating, making both pets and their owners feel comfortable. Additionally, guests noticed that dogs from other apartments add to the pet-friendly atmosphere. Overall, Les Balcons Du Soleil provides a hospitable environment for those traveling with dogs with the minor drawback of unclear policies regarding additional costs.
No, Les Balcons Du Soleil doesn't have any pool.
No, a spa isn't available at Les Balcons Du Soleil.
Yes, Les Balcons Du Soleil welcomes dogs.
Yes, parking facilities are available at Les Balcons Du Soleil.