Westward Ho Hotel
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Summary of reviewsWestward Ho Hotel receives a plethora of positive reviews emphasizing its idyllic location, friendly staff and family-friendly amenities, despite some areas needing improvement. Situated in a picturesque residential area right on the promenade, guests rave about the stunning views of the English Channel and the easy access to the main beach, city center and charming local restaurants and bars. The proximity to local attractions like the harbor, park and shopping street, as well as the Eurotunnel and ferry, also adds to its allure. The hotel's quiet environment ensures a restful experience, making it an excellent base for exploring Folkestone.
The continental breakfast at the hotel generally satisfies with its variety of cereals, fruits, juices, yogurts, cheeses and cold cuts and is complemented by the friendliness of the staff. However, some guests desire more variety and the inclusion of hot food options to enhance satisfaction.
Rooms are spacious, clean and comfortable, often featuring modern bathrooms, tea and coffee facilities and beautiful sea views. Some minor issues such as outdated decor and maintenance concerns do exist, but the overall cleanliness and the helpfulness of the staff mitigate these drawbacks. The hotel is recognized for its meticulous hygiene, despite occasional reports of cleanliness concerns.
The exceptional quality of the staff is a standout feature with guests frequently commending their friendliness, attentiveness and willingness to go the extra mile to ensure a pleasant stay. Positive interactions with staff members like Jess and Liam add to the warm and welcoming atmosphere.
Wi-Fi service has a mixed reception, working well in common areas but presenting challenges within some rooms, necessitating a trip to the lobby for better connectivity.
The hotel excels as a family-friendly destination with its spacious, comfortable and affordably priced family rooms, many offering beautiful sea views. It caters well to families and pets, providing a welcoming and handicap-friendly environment.
Despite some criticism of the beds with reports of them being lumpy or squeaky, there are mentions of comfortable beds and positive interactions with management in addressing these issues. This suggests an ongoing effort to improve guest comfort.
Finally, the Westward Ho Hotel is praised for its exceptional dog-friendly accommodations, ensuring pets feel welcomed alongside their families. Overall, the hotel offers a charming and convenient stay, particularly for families and beach lovers with opportunities for enhancements to further elevate the guest experience.
Categories
The continental breakfast at the hotel generally satisfies with its variety of cereals, fruits, juices, yogurts, cheeses and cold cuts and is complemented by the friendliness of the staff. However, some guests desire more variety and the inclusion of hot food options to enhance satisfaction.
Rooms are spacious, clean and comfortable, often featuring modern bathrooms, tea and coffee facilities and beautiful sea views. Some minor issues such as outdated decor and maintenance concerns do exist, but the overall cleanliness and the helpfulness of the staff mitigate these drawbacks. The hotel is recognized for its meticulous hygiene, despite occasional reports of cleanliness concerns.
The exceptional quality of the staff is a standout feature with guests frequently commending their friendliness, attentiveness and willingness to go the extra mile to ensure a pleasant stay. Positive interactions with staff members like Jess and Liam add to the warm and welcoming atmosphere.
Wi-Fi service has a mixed reception, working well in common areas but presenting challenges within some rooms, necessitating a trip to the lobby for better connectivity.
The hotel excels as a family-friendly destination with its spacious, comfortable and affordably priced family rooms, many offering beautiful sea views. It caters well to families and pets, providing a welcoming and handicap-friendly environment.
Despite some criticism of the beds with reports of them being lumpy or squeaky, there are mentions of comfortable beds and positive interactions with management in addressing these issues. This suggests an ongoing effort to improve guest comfort.
Finally, the Westward Ho Hotel is praised for its exceptional dog-friendly accommodations, ensuring pets feel welcomed alongside their families. Overall, the hotel offers a charming and convenient stay, particularly for families and beach lovers with opportunities for enhancements to further elevate the guest experience.
Dog Friendly Hotel
This hotel is listed as pet-friendly.
Family Friendly Hotel
Cheap Hotel
Small Hotel
Guest Reviews
Nestled in a picturesque residential area, the Westward Ho Hotel boasts a dreamy location that has garnered high praise from its guests. With its prime position right on the promenade, the hotel offers stunning views of the English Channel from many rooms, making it an ideal retreat for beach and sea lovers. Located just steps from the main beach, city center and charming restaurants and bars, guests find everything they need within comfortable walking distance.
The convenience of being close to the harbor, park and shopping street enhances the experience for visitors, who also appreciate the proximity to the Eurotunnel and ferry for seamless travel. For those attending events, like the regatta or visiting the Leas Cliff Hall, the location couldn't be better. Many reviews highlight the quiet environment, ensuring a restful night's sleep despite the hotel's central location.
Guests love the easy access to coastal hiking trails and the beautiful seaside views that greet them from their rooms. Whether for a quick overnight stay or an extended seaside holiday, the Westward Ho Hotel's location near the beach and town center makes it a perfect base for exploring and enjoying Folkestone.
The breakfast experience at the Westward Ho Hotel has received a mix of commendations and criticisms. Guests appreciate the friendly and attentive staff and the welcoming ambiance of the lovely, bright breakfast room. The continental breakfast often garners praise for its variety with offerings of cereals, fruits, juices, yogurts, cheeses and cold cuts, making it sufficient and appetizing. Some mention a plentiful selection that includes gluten and dairy-free options, freshly made takeaway breakfast snacks and the appeal of having breakfast included in the stay.
However, there are recurring mentions of the breakfast being simple and basic with some guests finding it disappointing and sparse. The absence of a cooked or hot breakfast is frequently noted with some travelers expressing a desire for more variety and options such as hot milk for children or more fruits and cheeses. A few reviews highlight inefficiencies like long waits and occasional lapses in service.
In summary, while the breakfast at Westward Ho Hotel generally meets the needs of guests with its decent, continental spread and pleasant service, there is room for improvement in variety and the addition of hot food options to enhance the overall breakfast experience.
The rooms at Westward Ho Hotel generally receive positive feedback from guests, emphasizing their spacious nature, cleanliness and comfort. Many travelers appreciate the large family rooms, which are big enough to accommodate families of up to five people. The modern bathrooms, availability of tea and coffee facilities and overall well-maintained condition add to the comfort. Guests frequently highlight the beautiful sea views from the rooms, describing the scenery as exceptional and the location lovely.
Despite these positive points, some rooms exhibit signs of wear and could use redecorating. A few reviews mention outdated decor and minor maintenance issues, such as exposed water pipes and limited electrical outlets. While most rooms are described as spacious and well-furnished, others are noted to be small with compact bathrooms or awkward furniture arrangements. Nevertheless, the hotel's cleanliness and the helpfulness of the staff often compensate for these minor drawbacks.
In summary, travelers staying at Westward Ho Hotel can expect clean, spacious and comfortable rooms, many with stunning sea views, though some areas of the hotel might benefit from modern updates.
The beds at Westward Ho Hotel are a topic of some contention among its guests. While multiple reviews highlight the comfort of some beds, describing them as comfortable and clean, many other guests report significant issues. Words like lumpy, squeaky and saggy frequently appear in reviews and there are numerous mentions of beds being either too hard or too soft. Several guests note that the mattresses are worn out, leading to a noticeable dip in the middle and springs that can be felt through the fabric, making for an uncomfortable sleep experience.
The overall consensus seems to suggest that the beds are in desperate need of replacement or at least an upgrade, as they have become outdated and fail to meet even a basic level of comfort. Complaints about creaky and noisy beds are common, adding to the frustration of light sleepers. Moreover, some beds are described as too small with low-quality bed linens that don't help the situation.
While there are mentions of pleasant sleepers and a few guests reporting significant improvements after communicating with management, the critical feedback overwhelmingly points to a need for urgent improvement in this area to ensure a more comfortable and restful stay for future visitors.
Westward Ho Hotel receives mixed feedback regarding cleanliness, though positive comments dominate. Many guests appreciated the clean and spacious rooms, describing the accommodations as tidy and well-maintained. They noted the bedding, toilet, shower and other facilities were kept clean with some rooms even described as spotlessly clean and beautifully clean.
Several reviews mention that the hotel, although simple, meets cleanliness expectations with some rooms being extremely clean, comfortable and welcoming. The hotel's hygiene seems meticulously managed, as guests frequently highlighted the cleanliness of toilets, showers and other amenities.
Unfortunately, a few reviews bring to light some cleanliness concerns. Issues such as mold on shower grout, dirty windows, unclean painting and limescale on shower heads were reported. There were also mentions of poorly dried towels, hair on furniture and damp carpets. Some bathroom fittings were described as immaculate, despite mixed reviews on other fixtures.
The overall aesthetic of the hotel, being an older building, adds character but shows signs of needing renovations. Guests noticed signs of wear and tear, such as a shabby front door, misaligned skirting boards and outdated facilities.
Despite a handful of criticisms, the overall sentiment points towards a generally clean and tidy stay with friendly staff and pleasant surroundings contributing positively to the hotel experience.
At the Westward Ho Hotel, visitors consistently commend the exceptional quality of the staff, highlighting their friendliness and helpfulness. Guests frequently describe the staff as extremely accommodating, warm and kind, ensuring a welcoming environment from the moment of check-in. Specific mentions of individual staff members, such as Jess and Liam, underline the personal and attentive care provided. Reviewers appreciate the extra efforts made by the staff, from assisting with luggage storage to preparing breakfast and ensuring dietary needs are met.
Staff members are praised for their excellent communication, both prior to arrival and during the stay, creating a seamless experience for guests. The accommodating nature extends to various requirements, including providing baby beds upon request and offering detailed explanations of hotel facilities and procedures.
Overall, the Westward Ho Hotel’s staff contributes significantly to the positive guest experience, leaving visitors with the impression of a hospitable and supportive atmosphere that enhances the overall stay.
The Wi-Fi at Westward Ho Hotel offers a mixed experience. On the positive side, many guests reported that the Wi-Fi worked perfectly, providing fast internet and good access, especially in common areas like the breakfast room and reception. Complimentary Wi-Fi access is provided, which several guests appreciated. However, there were also notable challenges. Some guests mentioned that the Wi-Fi was not easily accessible with issues such as the code not being where indicated and no signal inside certain rooms, necessitating trips to the common areas for connectivity. Overall, while there are strong points, the Wi-Fi service might not be consistent throughout the entire hotel.
Westward Ho Hotel offers an ideal family-friendly getaway with its spacious and comfortable family rooms. Guests consistently praise the large and clean accommodations, perfectly suited for families, including those with pets. Many family rooms boast stunning sea views, adding an extra touch of serenity to the stay. The hotel is described as handicap-friendly, particularly the restaurant, which ensures that all family members can enjoy their experience.
Families find the hotel's rooms affordably priced and suitable for short-notice bookings, making it a convenient option for spontaneous trips. The ample living space in the rooms ensures that even larger families, whether a family of four or five, have enough room to spread out and relax. The quiet atmosphere and proximity to the coast further enhance the family-friendly appeal of the hotel. Additionally, Westward Ho Hotel offers amenities that cater to both children and pets, creating a welcoming environment for a diverse range of family needs. Despite occasional remarks about room size when sharing with teenagers, the overall feedback remains positive, underlining the hotel as a great place for family stays.
The Westward Ho Hotel is praised for being exceptionally dog-friendly, making it particularly suitable for those traveling solo or with family. Guests appreciated the hotel's accommodating nature towards pets, noting that dogs are made to feel welcome in various areas, including dining spaces. The family rooms are also user-friendly and easy to navigate, adding to the convenience for guests with pets. While there can be some noise from other guests and their dogs, the overall environment is considered very welcoming for canine companions.
Location Show Map
Location
The convenience of being close to the harbor, park and shopping street enhances the experience for visitors, who also appreciate the proximity to the Eurotunnel and ferry for seamless travel. For those attending events, like the regatta or visiting the Leas Cliff Hall, the location couldn't be better. Many reviews highlight the quiet environment, ensuring a restful night's sleep despite the hotel's central location.
Guests love the easy access to coastal hiking trails and the beautiful seaside views that greet them from their rooms. Whether for a quick overnight stay or an extended seaside holiday, the Westward Ho Hotel's location near the beach and town center makes it a perfect base for exploring and enjoying Folkestone.
Breakfast
However, there are recurring mentions of the breakfast being simple and basic with some guests finding it disappointing and sparse. The absence of a cooked or hot breakfast is frequently noted with some travelers expressing a desire for more variety and options such as hot milk for children or more fruits and cheeses. A few reviews highlight inefficiencies like long waits and occasional lapses in service.
In summary, while the breakfast at Westward Ho Hotel generally meets the needs of guests with its decent, continental spread and pleasant service, there is room for improvement in variety and the addition of hot food options to enhance the overall breakfast experience.
Rooms
Despite these positive points, some rooms exhibit signs of wear and could use redecorating. A few reviews mention outdated decor and minor maintenance issues, such as exposed water pipes and limited electrical outlets. While most rooms are described as spacious and well-furnished, others are noted to be small with compact bathrooms or awkward furniture arrangements. Nevertheless, the hotel's cleanliness and the helpfulness of the staff often compensate for these minor drawbacks.
In summary, travelers staying at Westward Ho Hotel can expect clean, spacious and comfortable rooms, many with stunning sea views, though some areas of the hotel might benefit from modern updates.
Beds
The overall consensus seems to suggest that the beds are in desperate need of replacement or at least an upgrade, as they have become outdated and fail to meet even a basic level of comfort. Complaints about creaky and noisy beds are common, adding to the frustration of light sleepers. Moreover, some beds are described as too small with low-quality bed linens that don't help the situation.
While there are mentions of pleasant sleepers and a few guests reporting significant improvements after communicating with management, the critical feedback overwhelmingly points to a need for urgent improvement in this area to ensure a more comfortable and restful stay for future visitors.
Cleanliness
Several reviews mention that the hotel, although simple, meets cleanliness expectations with some rooms being extremely clean, comfortable and welcoming. The hotel's hygiene seems meticulously managed, as guests frequently highlighted the cleanliness of toilets, showers and other amenities.
Unfortunately, a few reviews bring to light some cleanliness concerns. Issues such as mold on shower grout, dirty windows, unclean painting and limescale on shower heads were reported. There were also mentions of poorly dried towels, hair on furniture and damp carpets. Some bathroom fittings were described as immaculate, despite mixed reviews on other fixtures.
The overall aesthetic of the hotel, being an older building, adds character but shows signs of needing renovations. Guests noticed signs of wear and tear, such as a shabby front door, misaligned skirting boards and outdated facilities.
Despite a handful of criticisms, the overall sentiment points towards a generally clean and tidy stay with friendly staff and pleasant surroundings contributing positively to the hotel experience.
Staff
Staff members are praised for their excellent communication, both prior to arrival and during the stay, creating a seamless experience for guests. The accommodating nature extends to various requirements, including providing baby beds upon request and offering detailed explanations of hotel facilities and procedures.
Overall, the Westward Ho Hotel’s staff contributes significantly to the positive guest experience, leaving visitors with the impression of a hospitable and supportive atmosphere that enhances the overall stay.
Wi-Fi
Family
Families find the hotel's rooms affordably priced and suitable for short-notice bookings, making it a convenient option for spontaneous trips. The ample living space in the rooms ensures that even larger families, whether a family of four or five, have enough room to spread out and relax. The quiet atmosphere and proximity to the coast further enhance the family-friendly appeal of the hotel. Additionally, Westward Ho Hotel offers amenities that cater to both children and pets, creating a welcoming environment for a diverse range of family needs. Despite occasional remarks about room size when sharing with teenagers, the overall feedback remains positive, underlining the hotel as a great place for family stays.
Dog Friendly
No, Westward Ho Hotel doesn't have any pool.
No, a spa isn't available at Westward Ho Hotel.
Yes, Westward Ho Hotel welcomes dogs.
No, parking facilities aren't available at Westward Ho Hotel.
No, Westward Ho Hotel doesn't have a gym.
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