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Summary of reviewsThe View Hotel Folkestone, a member of Radisson Individuals, garners significant praise from guests for a variety of features, making it a recommended choice for visitors. The hotel's exceptional location, perched on a clifftop overlooking the sea, provides breathtaking panoramic views of the English Channel and beyond. Its proximity to the beach, town center and local attractions like the Leas promenade ensures convenience for those looking to explore Folkestone and the surrounding areas. The pet-friendly environment and numerous opportunities for scenic walks further enhance its appeal.
Breakfast at the hotel is generally well-received with a variety of options catering to different dietary needs, including vegetarian and gluten-free choices. The quality and taste of the food, along with the relaxing dining space, contribute to a memorable morning experience. Friendly and attentive staff at breakfast add to the positive ambiance. However, some guests note occasional issues with the buffet, such as overcooked items and organizational challenges during busy periods.
Dinner at The View Hotel is also highlighted for its delicious and well-prepared meals, drawing praise for the quality, reasonable pricing and excellent service. The well-presented dishes and pleasant dining atmosphere, along with well-crafted cocktails, enhance the overall dining experience. Although some find the menu limited, the careful presentation and flavorful cooking remain strong positives.
The rooms at The View Hotel are frequently commended for their spaciousness, modern decor and cleanliness. Many guests appreciate the comfortable beds and the spectacular sea views from their rooms. Thoughtful amenities such as fluffy robes and large, modern bathrooms contribute to a luxurious stay. While a few guests mention that certain rooms are smaller or warmer than expected, the general consensus is overwhelmingly positive due to the stylish decor, comfort and stunning views.
Cleanliness is a standout feature throughout the hotel, from the rooms to the common areas, bolstered by friendly and attentive staff who maintain high hygiene standards. Well-maintained facilities and daily replenishment of amenities ensure a comfortable and hygienic stay, making it an attractive choice for travelers.
The staff at The View Hotel receive consistent acclaim for their friendliness, helpfulness and professionalism. Whether assisting with early check-ins or accommodating special requirements, the team goes above and beyond to create a welcoming and supportive environment, significantly enhancing the guest experience.
While the free Wi-Fi garners mixed reviews with some guests enjoying strong and reliable connections in common areas, others experience intermittent signals and weaker connectivity in certain rooms. Nonetheless, the provision of free Wi-Fi remains a valued amenity for many guests.
Families find the hotel to be a suitable and accommodating environment with spacious, clean family rooms and facilities catering to both parents and children. Despite minor inconveniences such as tight lift space and some accessibility challenges, the overall family experience is positive, bolstered by friendly staff and a picturesque setting.
The beds at The View Hotel are widely praised for their comfort and size, contributing to a restful night's sleep. Although individual preferences regarding firmness vary, the overall sentiment is that the sleeping arrangements are satisfying and conducive to relaxation.
Accessibility receives mixed feedback with positive notes about helpful staff and convenient location, but challenges such as steep ramps and a complex layout may pose difficulties for guests with mobility issues. Nonetheless, many guests appreciate the staff's responsiveness and willingness to assist, sometimes mitigating the accessibility concerns.
In summary, The View Hotel Folkestone stands out for its superb location, pleasant ambiance, high standards of cleanliness and exceptional staff. The quality of food, comfortable and well-equipped rooms and overall picturesque charm make it a delightful choice for visitors seeking a memorable seaside retreat. Show more
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Categories
Romantic Hotel
Located in Folkestone, this hotel offers views of the coast. Its amenities and location make it a relaxing destination for a romantic getaway.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Accessible Hotel
Room Types
Two-Bedroom ApartmentGuests can make meals in the fully equipped kitchenette that has a refrigerator, a microwave and an electric kettle. A seating area with a flat-screen TV, a desk and a private bathroom are available in this spacious family room. The unit has 1 bed.
Cosy Small RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with satellite channels.
Standard RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The quadruple room has carpeted floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, an electric kettle, as well as heating.
Junior King Suite This suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite provides a flat-screen TV with satellite channels, a coffee machine, a wardrobe, a carpeted floor as well as sea views. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
The View Hotel Folkestone, a member of Radisson Individuals, is consistently praised for its exceptional location. Situated on the clifftop overlooking the sea, guests enjoy panoramic views of the English Channel, often extending to the French coastline. The hotel’s proximity to the beach, town center and local amenities makes it an ideal base for exploring Folkestone and the surrounding areas.
Travelers appreciate the convenience of being just a short walk from the town center, the historic Creative Quarter and Folkestone Harbour. The Leas promenade, a popular coastal walk route, is right on the doorstep, adding to the hotel’s appeal for those who enjoy scenic strolls. Guests with furry friends will also find the hotel welcoming with ample opportunities for pleasant dog walks nearby.
The hotel’s location is particularly highlighted for its ease of access to the sea front and its stunning sea views, which can be enjoyed from many of the rooms, as well as the dining area. Coupled with clean, comfortable and well-equipped rooms, guests often remark on the peaceful yet convenient setting, perfect for a seaside getaway. The staff’s friendliness and helpfulness further enhance the overall positive experience.
Overall, the superb location, pleasant ambiance and beautiful sea views make The View Hotel Folkestone a highly recommended choice for visitors looking to enjoy the picturesque charm of this coastal town.
Breakfast
Guests at The View Hotel Folkestone, a member of Radisson Individuals, generally enjoy the breakfast offerings with many highlighting the variety and quality of food available. The breakfast includes a wide array of options ranging from traditional English breakfast items to continental selections, ensuring there is something to cater to all tastes. Numerous reviews praise the delicious and fresh quality of the food with many noting the availability of vegetarian and gluten-free options. The breakfast space itself is described as gorgeous and relaxing, enhancing the dining experience.
Staff at the breakfast service are frequently commended for their friendliness and helpfulness, contributing positively to guests’ experience. Freshly cooked and well-presented food appears to be a common highlight with several guests noting the superb taste and generous portions. The inclusion of locally made products and the overall ample selection contribute to making the breakfast a memorable part of the stay.
However, not all experiences are perfect. Some guests found the buffet breakfast to be hit-or-miss with occasional issues like overcooked items, cold food and a lack of freshness in pastries. There are also remarks about the buffet sometimes being poorly organized or chaotic during busy times. For others, the breakfast did not justify the price and a few reviews expressed disappointment with the quality or value.
Despite these occasional drawbacks, the majority of guests seem to have a positive impression of the breakfast at The View Hotel Folkestone, considering it a significant highlight of their stay.
Dinner
The View Hotel Folkestone, a member of Radisson Individuals, impresses guests with its delightful dinner offerings. Many reviewers highlight the delicious and well-prepared meals, describing their experiences as superb, fabulous and amazing. The restaurant receives praise for its reasonable pricing and quality service with diners enjoying a range of tasty dishes, including perfectly cooked sea bass and locally baked mussels.
While a few guests found the menu somewhat limited, the overall consensus is positive with the majority appreciating the careful presentation and flavorful cooking. Both the bar and restaurant areas contribute to a pleasant dining atmosphere, complemented by excellent cocktails and attentive staff.
The hotel's convenient location and comfortable surroundings further enhance the dining experience, making it a preferred choice for meals among many visitors. Despite occasional critiques of specific dishes, dinner at The View Hotel Folkestone generally garners high marks for its quality, taste and value.
Rooms
At The View Hotel Folkestone, guests consistently praise the exceptional qualities of the rooms. The majority of reviews highlight the spaciousness and comfort of the accommodations with numerous mentions of beautifully decorated and modern interiors. Cleanliness is a standout feature, as many describe their rooms as spotlessly clean and well-maintained.
The sea view rooms are particularly cherished, offering spectacular vistas of the coastline, which enhance the overall experience. The beds, often described as large and comfortable, contribute to a pleasant stay, ensuring a restful night's sleep.
Some guests had the pleasure of staying in rooms with large, modern bathrooms, adding to the convenience and luxury of their visit. The thoughtful addition of amenities such as fluffy robes and well-equipped spaces make the rooms feel more inviting.
While a few guests noted that certain rooms were smaller or warmer than expected, the general consensus remains overwhelmingly positive. The blend of stylish decor, comfort and stunning views, coupled with a prime location near the seafront and friendly staff, makes The View Hotel Folkestone a charming choice for travelers seeking a delightful seaside retreat.
Beds
The View Hotel Folkestone, a member of Radisson Individuals, consistently receives high praise for its beds with many guests noting the comfort and spaciousness of the accommodations. Most reviews highlight the super king-sized and large beds that contribute to a restful night's sleep. Descriptions often include adjectives like comfortable, comfy and large, reflecting the positive experiences of many visitors. Some visitors even went so far as to call their sleep the best they've had in years.
However, there are a few mentions of firmness with some guests finding the beds either too hard or too soft to their liking. Despite this, the overall sentiment remains positive with numerous reviews emphasizing the comfort and cleanliness of the rooms, as well as the responsive staff. Whether in twin beds or large doubles, the consensus is that the sleeping arrangements at The View Hotel Folkestone are largely satisfying, providing a pleasant environment for relaxation.
Cleanliness
The View Hotel Folkestone, a member of Radisson Individuals, consistently impresses with its exceptional cleanliness and attention to detail. Guests frequently highlight the spotlessly clean and modern interiors, ensuring a comfortable and hygienic stay. Many reviews commend the immaculate bathrooms and well-equipped rooms, noting that the entire hotel, including the common areas, is impeccably maintained.
The overall cleanliness is complemented by friendly and attentive staff who contribute to a welcoming atmosphere. The hotel's thoughtful design and decoration add to the pleasant experience, creating a visually appealing environment that's both elegant and comfortable.
Guest rooms are described as clean, tidy and generously sized with all necessary amenities provided. The beds are noted to be comfortable and many visitors appreciate the sea views from their rooms. Despite occasional minor issues, such as temperature control in some rooms, the high standards of cleanliness and helpfulness of the staff remain constant highlights.
The combination of cleanliness, excellent service and a great location close to shops makes The View Hotel Folkestone an attractive choice for travelers. Details like fresh linens, well-maintained facilities and daily replenishment of tea and toiletries further enhance the guest experience. Overall, this hotel stands out for its superb hygiene standards, professional staff and welcoming environment, ensuring a pleasant and memorable stay.
Staff
The View Hotel Folkestone, a member of Radisson Individuals, is renowned for its exceptional staff. Guests frequently highlight the super friendly and helpful nature of the team, noting their warm welcomes and professional demeanor. Reception staff are particularly praised for their kindness and efficiency, often going above and beyond to assist with any needs, including early check-ins and accommodating special requirements. The bar and restaurant staff also receive consistent acclaim for their courteous and attentive service, making dining experiences pleasant and enjoyable.
Staff members are described as being incredibly accommodating, often providing thoughtful solutions and assistance, such as aiding with parking and ensuring comfort during challenging situations. The overall atmosphere is highlighted as both friendly and professional with many guests appreciating the personalized and attentive service that enhances their stay. Even some standout individuals, like Ben at the reception, receive special mention for their exceptional hospitality.
In summary, the staff at The View Hotel Folkestone create a welcoming and supportive environment that significantly contributes to the positive guest experience, ensuring stays are comfortable and memorable.
Wi-Fi
The View Hotel Folkestone, a member of Radisson Individuals, offers a mixed experience when it comes to its Wi-Fi service. Reviews highlight some positive aspects with several guests praising the Wi-Fi as good and excellent. The free Wi-Fi is appreciated, especially in more social areas like the bar and lounge where it appears to be stronger and reliable. However, the Wi-Fi performance seems to vary with a few guests experiencing intermittent connections and weaker signals, particularly in the bedrooms and on the third floor. There were also instances where the internet dropped off or was down for an entire weekend, causing limitations for some visitors. Overall, while many guests had a satisfactory experience with the hotel’s Wi-Fi, others faced challenges with its consistency and availability.
Family
The View Hotel Folkestone, a member of Radisson Individuals, offers a family-friendly and pet-friendly environment perfect for a delightful stay. Located at the picturesque "the Leas," it boasts a beautiful setting with grassy areas ideal for dog walks and leisurely family strolls. The spacious, clean family rooms provide ample space, ensuring comfort for both parents and children with baby cots available upon request.
The staff's warm and accommodating attitude contributes to a welcoming atmosphere, catering effortlessly to families' needs, whether it's arranging towel art for special occasions or being flexible with food orders. For families with babies, the availability of double sofa beds and room upgrades can make the stay even more comfortable. The hotel prioritizes cleanliness and excellence in service, consistently receiving praise for the friendliness and efficiency of the team.
However, there are a couple of minor inconveniences noted, such as the tight lift space for prams and some challenges with wheelchair access. Despite this, the overall family experience remains overwhelmingly positive with many families planning to return for future staycations. The location, paired with excellent service and spacious accommodations, makes The View Hotel Folkestone an attractive choice for family trips.
Accessible
The View Hotel Folkestone, a member of Radisson Individuals, garners mixed feedback regarding its accessibility for guests with disabilities. On a positive note, guests appreciate the hotel's excellent seafront location and proximity to local amenities and walking paths. Housekeeping is noted for going above and beyond to assist guests with mobility issues and the staff is widely praised for their friendliness and efficient response to room transfer requests when the initial accommodations proved unsuitable.
The hotel offers disabled bay parking close to the entrance and free street parking for blue badge holders. However, the accessibility features of the hotel have several shortcomings. The wheelchair access slope is described as steep and the ramp access to the rear requires the door to be opened from inside, creating additional challenges. The hotel layout, composed of several interconnected townhouses with a maze-like network of hallways, complicates navigation for guests using walking aids or baby prams. Some services, like accessing the bar area via stairs, also pose difficulties.
Furthermore, issues like unmarked tripping hazards on the disabled ramp access path and uncomfortable or potentially dangerous disabled facilities have been noted. While the staff's willingness to assist helps mitigate some concerns, the overall accessibility for older or slightly infirm guests remains tricky. Despite these challenges, many guests express a willingness to stay again, reflecting a balance of positive location attributes and responsive service against the accessibility hurdles.
Honeymoon
The View Hotel Folkestone, part of Radisson Individuals, appears to be a popular choice for couples celebrating special occasions. One couple noted that the hotel staff went the extra mile to add special touches to their room, enhancing their anniversary celebration. Additionally, the hotel seems to be a preferred venue for events like hen nights, indicating a welcoming atmosphere for celebratory gatherings. While there were no specific mentions of honeymoon experiences, the personalized attention to detail and celebratory services suggest that the hotel is attentive to making romantic stays memorable.
Romantic
The View Hotel Folkestone, a member of Radisson Individuals, offers a truly romantic experience, perfect for celebrating special occasions such as anniversaries, birthdays and even relaxing getaways. Multiple guests have noted the thoughtful gestures made by the hotel staff, such as decorating rooms with towel swans, heart-shaped rose petals and personalized decorations for special events like hen nights and birthdays. These extra touches have been described as incredibly thoughtful and have significantly enhanced the romantic ambiance of their stay.
The hotel's beautiful location overlooking the sea adds to its charm, providing stunning views that guests have greatly appreciated. The sea view rooms, in particular, have been highlighted as large, comfortable and perfect for a romantic retreat. The staff’s friendliness and helpfulness stand out in numerous reviews, making guests feel warmly welcomed from the moment they arrive.
Whether it's a special celebration or a relaxing weekend away, The View Hotel Folkestone ensures an unforgettable stay with its remarkable service and attention to detail, making every visit feel extra special.
Dog Friendly
The View Hotel Folkestone, a member of Radisson Individuals, earns praise for its dog-friendly environment, complemented by a fantastic location and helpful staff. Guests appreciate the welcoming atmosphere, highlighting the hotel’s effort to accommodate both pets and their owners. The hotel’s logical policy assigns dog owners to the first floor, ensuring they do not disturb guests who prefer a pet-free environment.
The staff is frequently noted for their friendliness and willingness to help with dog-related issues and many reviewers enjoyed the ability to dine with their pets in certain communal areas like the lounge. However, some limitations are noted: dogs are not allowed in the bar, restaurant or other indoor communal spaces beyond the lobby, which some guests found disappointing.
The hotel sets up alternative dining arrangements in the lounge area and provides access to nice walking areas nearby, making it convenient for guests traveling with dogs. Despite the areas where dogs are restricted, the hotel maintains its cleanliness and guests are pleased with the sizeable rooms and comfortable accommodations.
While there is a pet charge of £25 per dog, most reviewers found the service and consideration provided by the staff to outweigh this cost. Overall, The View Hotel offers a balanced stay for dog owners, blending pet-friendly amenities with a respect for all guests’ preferences.
No, The View Hotel Folkestone, a member of Radisson Individuals doesn't have any pool.
No, a spa isn't available at The View Hotel Folkestone, a member of Radisson Individuals.
Yes, The View Hotel Folkestone, a member of Radisson Individuals welcomes dogs.
No, parking facilities aren't available at The View Hotel Folkestone, a member of Radisson Individuals.
No, The View Hotel Folkestone, a member of Radisson Individuals doesn't have a gym.