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Summary of reviewsSheraton Flowood The Refuge Hotel & Conference Center enjoys an impressive reputation largely due to its strategic location, quality accommodations, and superior amenities. It's conveniently situated close to the airport and surrounded by a variety of restaurants, enhancing the travel experience with easy access to dining options. The hotel's setting is picturesque and safe, combining modern amenities with a beautiful landscape, making it a standout choice for travelers.
The room offerings at Sheraton Flowood are generally commendable, boasting comfortable beds and appealing designs that feature elements like barnyard doors and bench seating. Guests appreciate the clean and inviting atmosphere of the rooms, despite minor inconveniences with housekeeping and room amenities that are promptly addressed by the staff. The visual appeal and comfort of the rooms cater well to those seeking a relaxing stay.
Cleanliness is a defining attribute, with guests frequently highlighting the spotless conditions throughout the hotel. The rooms, pool area, and restaurant are maintained to high standards, contributing to a serene atmosphere. While occasional lapses such as missing amenities occur, the staff is responsive and quick to rectify any issues. The well-kept exterior and interior spaces enhance the overall tranquility, making it a preferred destination for travelers.
The hotel's staff is consistently praised for their friendliness and helpfulness, contributing to a welcoming environment. Guests note the cheerful and accommodating nature of the team, with exceptional service from individuals like Troy, the doorman. While there are rare instances of dissatisfaction, the general sentiment towards the staff is positive, enhancing the quiet and comfortable atmosphere perfect for a getaway.
The pool area, featuring a delightful lazy river and both indoor and rooftop bars, is frequently regarded as one of the hotel's standout features. Guests enjoy relaxing in this well-designed sanctuary, which adds an extra dimension of leisure and fun to their stay. Although there's room for improvement in service at the outdoor bar, the pool remains a defining aspect that solidifies Sheraton Flowood's appeal to visitors looking for both relaxation and enjoyment. Overall, Sheraton Flowood The Refuge Hotel & Conference Center is celebrated for its outstanding location, cleanliness, friendly staff, and impressive pool facilities. Show more
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Hotel near Golf Courses
This hotel features The Refuge Golf Course directly on-site, an 18-hole championship course recently renovated by Nathan Crace. The hotel provides specific 'Stay & Play' golf packages for guests, along with practice facilities and a golf shop.
Hotel with Swimming Pool
This hotel features a swimming pool and conference facilities, making it suitable for both leisure and business travelers. It offers a comprehensive experience with its pool and additional amenities.
Outdoor Pool
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi in all air-conditioned rooms. It also has an outdoor swimming pool, a 24-hour front desk and an ATM.
Business Hotel
This hotel is a conference center, making it suitable for business travelers. It likely offers extensive meeting and event spaces.
Accessible Hotel
Features accessibility options to ensure a convenient and comfortable experience for all visitors.
Hotel with Gym
This resort-style hotel offers a 24-hour fitness center for guests. It provides a convenient space to maintain a workout routine during your stay.
4-Star Hotel
This resort-style hotel features upscale accommodations and a golf course. It offers a rooftop bar, an outdoor pool with a lazy river, and a full-service medical spa.
Hotel with Outdoor Pool
This hotel in Flowood features an oversized resort-style outdoor pool with a swim-up bar and a separate lazy river surrounded by trees.
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Room Types
Traditional Guest room with 1 King, Courtyard viewThe double room features a private bathroom equipped with a shower and a hairdryer. The spacious double room provides air conditioning, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with streaming services. The unit offers 1 bed.
Traditional Guest room with 2 Queen, Courtyard viewThe double room features a private bathroom equipped with a shower and a hairdryer. The spacious double room provides air conditioning, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
Traditional Guest room with 1 King, Golf viewThe double room includes a private bathroom fitted with a shower and a hairdryer. The spacious double room features air conditioning, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Traditional Guest room with 2 Queen, Golf viewThe double room features a private bathroom equipped with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a wardrobe, a safe deposit box and a carpeted floor. The unit offers 2 beds.
Club lounge access, Deluxe Guest room with 1 King, Golf viewThe double room offers a carpeted floor, heating, as well as a private bathroom boasting a shower and a hairdryer. The spacious double room features air conditioning, executive lounge access, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 1 bed.
Club lounge access, Deluxe Guest room with 2 Queen, Golf viewThe double room offers a carpeted floor, heating, as well as a private bathroom boasting a shower and a hairdryer. The spacious double room features air conditioning, executive lounge access, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 2 beds.
Club lounge access, Guest room with 1 King, Courtyard viewThe double room features a carpeted floor, heating, as well as a private bathroom featuring a shower and a hairdryer. The spacious double room provides air conditioning, executive lounge access, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit offers 1 bed.
Club lounge access, Guest room with 2 Queen, Courtyard viewThe double room provides a carpeted floor, heating, as well as a private bathroom boasting a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, executive lounge access, a wardrobe and a safe deposit box. The unit has 2 beds.
Club lounge access, Guest room with 1 King, Golf viewThe double room provides a carpeted floor, heating, as well as a private bathroom boasting a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, executive lounge access, a wardrobe and a safe deposit box. The unit has 1 bed.
Club lounge access, Guest room with 2 Queen, Golf viewThe double room features a carpeted floor, heating, as well as a private bathroom featuring a shower and a hairdryer. The spacious double room offers air conditioning, executive lounge access, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit offers 2 beds.
Classic King Room with Adapted Tub and Golf ViewThe unit has 1 bed.
Classic Room with Two Queen Beds, Adapted Tub and Golf View - Mobility AccessibleThe unit offers 2 beds.
Deluxe King Room with Adapted Tub and Golf View - Club Lounge Access/Mobility AccessibleThe unit has 1 bed.
Deluxe Room with Two Queen Beds, Adapted Tub and Golf View - Club Lounge Access/Mobility AccessibleThe unit offers 2 beds.
Classic King Room with Golf View - Hearing AccessibleThe unit has 1 bed.
Classic Room with Two Queen Beds and Golf View - Hearing AccessibleThe unit offers 2 beds.
Deluxe King Room with Golf View - Club Lounge Access/Hearing AccessibleThe unit offers 1 bed.
Deluxe Room with Two Queen Beds and Golf View - Club Lounge Access/Hearing AccessibleThe unit offers 2 beds.
Classic King Room with Adapted Tub and Golf View - Mobility and Hearing AccessibleThe unit offers 1 bed.
Queen Room with Two Queen Beds, Roll-In Shower and Golf View - Club Level/Mobility and Hearing AccessibleThe unit has 2 beds.
Classic King Room with Roll-In Shower and Golf View - Mobility AccessibleThe unit offers 1 bed.
Guest Reviews
Location
Sheraton Flowood The Refuge Hotel & Conference Center boasts a prime location that has left guests impressed. Situated conveniently close to the airport, it provides easy access for travelers. The proximity to a variety of restaurants enhances the experience, offering guests numerous dining options. The surrounding landscape is noted for its beauty, contributing to the property's appeal. The location is consistently described as safe and pleasant, combining modern amenities with a picturesque setting. Overall, the hotel's strategic position contributes to its reputation as one of the more impressive places to stay.
Rooms
Sheraton Flowood The Refuge Hotel & Conference Center offers a generally satisfying experience when it comes to their room accommodations. Guests frequently mention the comfort of the beds, and many find the rooms to be clean and inviting. The aesthetic appeal of the rooms is often highlighted, with mentions of beautiful designs and appealing layouts, including features like barnyard doors and bench seating. Despite occasional lapses in housekeeping and some minor inconveniences with room amenities, such as TV and remote functionality, most guests express a positive impression of their stay once issues were resolved. Overall, these rooms cater well to those looking for a comfortable and visually pleasing environment.
Cleanliness
Sheraton Flowood The Refuge Hotel & Conference Center is frequently praised for its high standards of cleanliness. Guests often highlight the welcoming atmosphere, emphasizing the spotless conditions inside the rooms and throughout the property. The exterior and interior of the hotel offer stunning views and well-maintained spaces, contributing to an overall serene experience. Rooms are typically described as not just clean but also comfortable, with cozy beds that invite relaxation. The cleanliness extends beyond the rooms to the pool area and restaurant, where visitors enjoy a well-kept environment and good food. However, occasional dissatisfaction is noted, such as dirty iron boards and missing amenities like bath rags, hand towels, and garbage bags. Although some guests experienced issues with initial room assignments, the hotel staff is responsive in rectifying their concerns. Overall, the attractive grounds and cleanliness of common areas make Sheraton Flowood a favored destination for travelers seeking tranquility and a sense of meticulous care.
Staff
Sheraton Flowood The Refuge Hotel & Conference Center boasts a staff that frequently wins praise for their friendliness and helpfulness. Many guests have found the team to be accommodating and engaging, consistently greeting them warmly upon arrival and departure. Guests consistently highlight the superb assistance provided by staff members like Troy, the doorman, who goes out of his way to be helpful. While the atmosphere created by the staff is often described as cheerful and welcoming, there have been occasional mentions where some staff have not met expectations in terms of hospitality and friendliness. However, the overall sentiment towards the staff is positive, with many guests appreciating their accommodating nature, which contributes to the comfortable and quiet environment that's perfect for a getaway.
Pool
Sheraton Flowood The Refuge Hotel & Conference Center boasts an impressive pool area that garners widespread acclaim from its guests. Visitors frequently highlight the relaxing and enjoyable experience of both the pool and the lazy river, creating a perfect sanctuary for unwinding and easing travel fatigue. The pool's allure is often noted, with many finding it to be a standout feature of the hotel. Guests also appreciate the convenience of having not only an indoor bar but also a desirable rooftop bar that complements the refreshing outdoor environment. The combination of a delightful lazy river and inviting pool area adds a compelling extra appeal, solidifying the hotel as a favored destination for both leisure and fun. However, some guests suggest the need for additional staff at the outside bar to enhance the experience. Overall, the pool is a defining aspect of the Sheraton Flowood, providing an ideal setting for relaxation and enjoyment.
Yes, Sheraton Flowood The Refuge Hotel & Conference Center has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Sheraton Flowood The Refuge Hotel & Conference Center.
No, Sheraton Flowood The Refuge Hotel & Conference Center doesn't allow dogs.
No, parking facilities aren't available at Sheraton Flowood The Refuge Hotel & Conference Center.
Yes, Sheraton Flowood The Refuge Hotel & Conference Center has a gym.