Majestic Palace Hotel
Florianopolis
-27.58316900,
-48.54481300
,
Avenida Jornalista Rubens De Arruda Ramos, 2746
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Summary of reviewsThe Majestic Palace Hotel in Florianópolis is recognized for its prime location along the coastal Beira Mar Norte Avenue, offering guests easy access to the vibrant city center, various dining options, and stunning sea views from several areas of the hotel. The hotel pairs this strategic location with spacious and comfortable accommodations, well-regarded breakfast, and friendly, attentive staff, creating a positive experience for many travelers.
The breakfast experience at the hotel is celebrated for its variety and abundance, featuring a range of breads, cakes, fruits, and beverages, all enjoyed with picturesque views of the sea. Guests appreciate the breakfast service and ambiance, although some note occasional areas for improvement, such as coffee quality and peak-time organization. Dinner offerings receive mixed feedback but are often praised for their gourmet selections and cordial restaurant staff, with some guests feeling the dining prices don’t always match the culinary experience.
Rooms are frequently commended for their spaciousness and comfort, particularly the beds and sea views, which add to a memorable stay. While cleanliness is generally praised, there are discrepancies in guest experiences due to aging infrastructure and maintenance issues. The staff are highlighted for their welcoming and professional demeanor, enhancing overall satisfaction despite occasional communication barriers.
The hotel's amenities, such as the spa and pool, contribute positively to guests' relaxation, with the infinity pool providing breathtaking sea views. However, Wi-Fi and parking services have drawn critiques, with both experiencing issues that detract from the stay experience. Families find the hotel mostly accommodating, although there’s a noted lack of dedicated activities for children.
Overall, the Majestic Palace Hotel delivers a solid guest experience with its outstanding location and comfortable accommodations, adorned with some opportunities for improvement in services such as Wi-Fi, cleanliness, and family amenities to match its esteemed status.
Categories
The breakfast experience at the hotel is celebrated for its variety and abundance, featuring a range of breads, cakes, fruits, and beverages, all enjoyed with picturesque views of the sea. Guests appreciate the breakfast service and ambiance, although some note occasional areas for improvement, such as coffee quality and peak-time organization. Dinner offerings receive mixed feedback but are often praised for their gourmet selections and cordial restaurant staff, with some guests feeling the dining prices don’t always match the culinary experience.
Rooms are frequently commended for their spaciousness and comfort, particularly the beds and sea views, which add to a memorable stay. While cleanliness is generally praised, there are discrepancies in guest experiences due to aging infrastructure and maintenance issues. The staff are highlighted for their welcoming and professional demeanor, enhancing overall satisfaction despite occasional communication barriers.
The hotel's amenities, such as the spa and pool, contribute positively to guests' relaxation, with the infinity pool providing breathtaking sea views. However, Wi-Fi and parking services have drawn critiques, with both experiencing issues that detract from the stay experience. Families find the hotel mostly accommodating, although there’s a noted lack of dedicated activities for children.
Overall, the Majestic Palace Hotel delivers a solid guest experience with its outstanding location and comfortable accommodations, adorned with some opportunities for improvement in services such as Wi-Fi, cleanliness, and family amenities to match its esteemed status.
Luxury Hotel
This 5-star hotel in Florianópolis offers luxury accommodations with views of the North Bay. It features an outdoor swimming pool and is located near shopping and beaches.
Hotel for Honeymoon
This hotel features a Jacuzzi, sauna facilities, and an outdoor swimming pool, providing a luxurious and relaxing experience for couples. It is located in an entertainment area, offering convenient access to various attractions. The hotel's excellent service and amenities contribute to a romantic atmosphere.
Hotel with Spa
This hotel offers recreational opportunities, including an outdoor pool and sauna. Its spa services provide a relaxing experience for guests, making it a popular choice for those seeking wellness in Florianópolis.
Romantic Hotel
This hotel offers a luxurious experience with well-appointed rooms and excellent service. Its central location provides easy access to Florianópolis' attractions, making it convenient for couples to explore the city. The hotel's ambiance and amenities contribute to a romantic and memorable stay.
Hotel with Swimming Pool
Known for its well-maintained pool area and luxurious amenities. The hotel offers a premium experience, with the pool serving as a central feature for relaxation and recreation.
Infinity Pool Panoramic View Pool Outdoor Pool
Business Hotel
The Majestic Palace Hotel offers amenities suitable for business travelers, including a business center and services like dry cleaning and laundry. It is located in an entertainment area and provides facilities such as a Jacuzzi and sauna.
Accessible Hotel
This hotel offers accessible units for people with reduced mobility and has an elevator.
5-Star Hotel
This hotel offers a prime location with excellent facilities, including an outdoor swimming pool, spa, and wellness center. Guests appreciate the great attendance, comfortable accommodations, and amazing views overlooking Florianópolis. The hotel also provides convenient amenities such as free Wi-Fi and a superb breakfast.
Hotel with Outdoor Pool
This hotel offers a notable outdoor swimming pool and a jacuzzi. The pool area provides a relaxing urban oasis for guests, conveniently located in a vibrant area of Florianopolis.
Family Friendly Hotel
Hotel with Parking
Hotel with Gym
Hotel with Infinity Pool
Hotel with Panoramic View Pool
Guest Reviews
Situated in the heart of Florianópolis, the Majestic Palace Hotel boasts a truly exceptional location, right along the coastal Beira Mar Norte Avenue. The hotel's proximity to the bustling city center, Beira Mar shopping mall, and an array of local dining options is highlighted time and time again in rave reviews. Guests frequently emphasize the convenience and accessibility offered by its prime location, making it easy to explore all areas of the island, including both the southern and northern parts.
The stunning views of the sea from the hotel rooms, the restaurant, and the beautiful pool area are additional highlights, providing guests with a panoramic visual treat. Visitors appreciate the easy access to nearby restaurants, shops, and entertainment, enhancing the overall experience of their stay.
The Majestic Palace Hotel pairs its strategic location with comfortable and spacious accommodations, inviting sea views, and friendly, attentive staff. With consistently positive remarks about breakfast quality, service, and comfort, the hotel stands out as a solid choice for travelers seeking both comfort and convenience in the vibrant city of Florianópolis.
The breakfast experience at Majestic Palace Hotel seems to evoke a spectrum of opinions from guests, but it is generally celebrated for its variety and abundance. Many reviewers laud the breakfast for its wide array of options, including different kinds of breads, cakes, pies, cold cuts, fruits, and beverages, often describing it as excellent or even spectacular. The breakfast setting, with picturesque views of the sea and attentive service from the staff, is repeatedly highlighted as a delightful experience that enhances the meal.
However, amidst the praise, some guests have noted room for improvement. Criticisms include the occasional lack of variety and quality not meeting the expectations of a five-star establishment. Complaints about certain items, such as weak coffee or the disorganization during busy times, are mentioned as areas needing enhancement. Despite these critiques, the breakfast remains a prominent feature of the hotel, with its extensive offerings and prime location often leaving a positive impression on many visitors.
The dining experience at the Majestic Palace Hotel garners mixed reviews from its guests, with a notable emphasis on its high points. Many visitors find the dinner exceptional, praising the delicious meals and the impeccable buffet presentation, which often features a gourmet selection with typical Brazilian dishes. The Japanese restaurant within the hotel is highlighted as offering a wonderful dining option. Overall, meals are considered of high quality, with the restaurant staff described as cordial and helpful.
However, the variety of the menu can be limited, and it repeats itself, which may not cater well to longer stays. Some guests find the dining prices to be quite high and not always justified by the culinary experience. Issues did arise with room service and the service of meals, including forgotten orders and problems with availability of items, resulting in a less than ideal cost-benefit ratio for some. Despite these occasional shortcomings, many diners are satisfied with the overall quality and presentation of the dishes offered.
Nestled in an enviable location with stunning views of the bay and nearby shopping centers, Majestic Palace Hotel offers rooms that are praised for their spaciousness and comfort. Guests frequently compliment the large and well-furnished rooms, often highlighting the breathtaking panoramic sea views that contribute to a memorable stay. The beds in particular receive positive remarks, with many guests finding them comfortable and conducive to a good night's sleep. The showers are noted to be clean and wonderful, adding to the overall comfort of the accommodations.
Despite the many positive aspects, guests have pointed out areas in need of improvement. There are frequent mentions of rooms being outdated and in need of renovation, with old furniture and facilities sometimes detracting from the experience. Moreover, issues with ventilation are a common theme, with several rooms lacking windows that open, leading to musty smells and dampness. Noise levels have been a concern for some guests due to poor sound insulation, and maintenance issues such as moldy smells and insufficient cleaning have been reported.
In summary, while Majestic Palace Hotel offers rooms that are spacious, comfortable, and blessed with beautiful views, there are calls for urgent updates and enhancements to match the expectations of a five-star establishment. Guests appreciate the overall cleanliness and coziness but suggest modernization to elevate the experience further.
At the Majestic Palace Hotel, the bed experience is a mixed bag. A number of guests appreciate the comfort of the beds, often highlighting the supportive mattresses and quality pillows. Many rooms boast king-size beds that contribute to restful nights, and some guests praised the clean and comfortable bedding. However, a significant portion of reviews remarks on aging mattresses, with issues like sagging and unevenness detracting from the overall sleep experience. There are comments about worn-out bed linens and pillows, which some guests feel are in need of replacement. In several instances, the beds are described as too soft or too hard, with some guests noting that the mattress conditions could be improved. Occasionally, guests encountered issues with bed hygiene and unpleasant odors in the room, indicative of potential maintenance shortfalls. Amidst these critiques, there remain positive notes about room comfort and the enjoyable reception service, suggesting a commitment to customer service despite some bedding challenges.
Majestic Palace Hotel presents an intriguing mix of experiences when it comes to cleanliness standards. Many guests praise the hotel for its impeccable cleanliness, noting consistently clean and well-maintained rooms, often describing them as clean and comfortable. The positive remarks highlight the high level of hygiene maintained by the staff and the general orderliness of the hotel environment. A number of reviews also celebrate the attention of the cleaning staff, who are sometimes described as friendly and helpful.
However, these commendations are contrasted by several significant areas of concern. Some guests have encountered issues like moldy smells, dust accumulation, and maintenance challenges, indicating that the hotel's aging infrastructure might be contributing to inconsistent cleaning efforts. Complaints often describe rooms with strong musty or moldy odors upon check-in, dusty surfaces, and visible signs of wear and tear, such as peeling walls and old furnishings needing updates. Some reviews specifically mention that the bathroom areas could use more attention, with reports of damp or moldy conditions being a recurring theme.
Although the hotel is lauded for its excellent location and friendly service, it becomes evident that a significant number of guests feel that the cleanliness doesn’t always match the expectations of a high-end hotel experience. This variety in guest experiences suggests that while the hotel has the potential for high standards of cleanliness, there may be variability that could benefit from more consistent maintenance and periodic renovations to align with its esteemed status.
The Majestic Palace Hotel is known for its welcoming and attentive staff, making it a popular choice for travelers. Guests frequently note the friendliness, courtesy, and professionalism of the team, highlighting services like valet parking and room cleaning. Many staff members, such as Patricia and Mauricio, receive individual praise for their outstanding dedication and helpfulness. Although some guests point out communication challenges as the staff predominantly speak Portuguese, most visitors appreciate the team's efforts in providing excellent services. Areas such as check-in, breakfast service, and special accommodations for marathon runners display the staff's commitment to guest satisfaction. While a few reviews mention occasional lapses in courtesy or attentiveness, the overall sentiment is positive, with many guests planning to return due to the staff's exemplary service.
The Majestic Palace Hotel delivers a spectacular stay with luxurious amenities, but guests have expressed consistent disappointment with the hotel's Wi-Fi service. The internet connection tends to be unstable and slow, making it challenging for guests to carry out tasks that require reliable connectivity, such as work-related meetings or streaming videos. Many guests found themselves frequently disconnected or unable to connect altogether. This inconsistency detracts from the otherwise excellent experience at the hotel. While the property excels in other areas, those relying heavily on internet access may want to consider this factor when planning their visit.
The Majestic Palace Hotel offers a simple yet enjoyable spa experience that has received positive feedback from guests. The spa includes both dry and wet saunas, which are particularly appreciated by visitors, although it's important to note that the sauna requires a prior reservation and an additional fee. The jacuzzis in the spa have been highlighted as a great feature, contributing to the overall relaxing atmosphere. While there are some restricted hours for sauna access, the spa and the hotel's restaurant are organized well, ensuring a pleasant and streamlined experience. However, there are some drawbacks; guests have noted a lack of spa options and complaints about the pool area, with specifics not mentioned. Despite these few concerns, the spa remains a highlight for those seeking relaxation during their stay at the Majestic Palace Hotel.
The Majestic Palace Hotel offers a modest fitness experience for guests seeking some leisure activities during their stay. While the hotel features a simple spa with dry and wet saunas, the gym itself has received mixed feedback. Some guests found the gym to be a convenient addition, describing it as "good" for their needs. However, concerns were raised about the gym's outdated equipment and overall neglect, indicating a need for improvement. Additionally, it's noted that the hotel might not have an on-site gym and charges a fee for access to a nearby facility inside a shopping mall. Overall, although the fitness amenities can provide basic functionality, they may not meet everyone's expectations.
The Majestic Palace Hotel features a beautifully designed infinity pool that offers breathtaking views of the sea, which guests frequently highlight as a standout feature. The pool provides a great location for soaking in the sun all day and capturing stunning photographs, especially around sunset. Its positioning and scenic atmosphere make it an inviting space for relaxation and enjoying the luxurious feel of the hotel. However, while the pool is often described as lovely and nice, several guests note that it could benefit from being heated, as the water is quite cold. Despite its beauty, the pool area tends to feel crowded during peak times due to limited space and a shortage of lounge chairs. Maintenance issues such as poor Wi-Fi connection, occasional cleanliness concerns, and ongoing renovation may detract from the experience, but the comfort of the surroundings and additional amenities like a bar with snacks contribute positively to the overall ambiance. Guests also appreciate the proximity to the bar and the pleasant view from their rooms, enhancing their overall stay despite some inconvenience in service delivery and poolside maintenance.
Majestic Palace Hotel offers parking services that have garnered mixed reviews from its guests. While the parking is available as valet service, it is managed by a third-party company and comes with a notable charge that some guests found surprisingly expensive. Guests were not always informed about these additional fees at the time of booking, leading to confusion upon arrival. During peak times, notably on weekends, the valet service can become slow and chaotic, with waits for cars sometimes extending beyond twenty minutes. However, the parking staff and hotel personnel are consistently praised for their politeness and cordial behavior. Some guests appreciated the practical and efficient handling of the valet parking, despite the extra cost involved. Overall, while the parking facilities are functional, there are suggestions that inclusion of parking fees in the room price or improved management could enhance the overall guest experience.
The Majestic Palace Hotel offers a mixed experience for families traveling with children. While some guests have enjoyed exceptional family vacations and felt comfortable in family rooms, others have noted that the hotel could improve its amenities for children. Although the hotel can conveniently accommodate families with specific needs, such as providing bathtubs and cribs in the rooms, there is a distinct lack of dedicated play areas for kids. This include the absence of playgrounds or a covered game room. Despite the beautiful views and the tidy environment, families seeking more varied and plentiful activities for kids might find the hotel lacking in this aspect. The hotel has potential, but needs to better cater to family-friendly activities to ensure an all-rounded, enjoyable experience for families planning to return.
The reviews for the Majestic Palace Hotel paint a picture of a once-proud establishment struggling to maintain the standards expected of a five-star property. Guests consistently point out that the facilities are outdated, indicating a pressing need for renovation to align with its five-star claims. The dampness of rooms and unpleasant odors detract from the overall experience, leaving some to question the quality of their stay.
Service is also a common area of concern, failing to meet the high expectations associated with a hotel of this rating. Instances of unresponsive staff and issues requiring maintenance disrupt the seamless experience that guests anticipate from a top-tier establishment. Furthermore, the buffet and breakfast, though varied, fall short in delivering the quality expected at this level, often compared unfavorably with three-star standards.
Despite these shortcomings, some aspects are highlighted as satisfactory, such as well-trained staff and maintenance issues being promptly resolved. However, the general consensus is that the Majestic Palace Hotel does not quite reach the pinnacle of luxury it advertises. For its premium pricing, guests find the cost-benefit ratio lacking, recommending that its official rating be reconsidered to reflect more accurately the current state of its offerings.
Majestic Palace Hotel appears to fall short of the expectations generally associated with a 5-star establishment. Despite the glamor and high pricing usually connected with such hotels, many guests found the experience lacking in several aspects. While the hotel boasts a luxurious pool and offers some cozy rooms with good service and stunning views, guests commonly noted that the overall luxury and quality did not match the premium price. The noise from the avenue, outdated furniture, and maintenance issues detracted from the level of comfort one would anticipate from a hotel of this caliber. Furthermore, basic amenities such as breakfast quality and room facilities left much to be desired. Although the hotel retains a certain charm that once defined its 5-star rating, many reviewers felt it now delivers services akin to a 3-star experience, with several guests having had better accommodations at 4-star properties. Thus, while Majestic Palace Hotel retains some highlights, it is perceived as needing significant updates to align with its marketed status.
Majestic Palace Hotel offers a stunning setting with a fantastic view that enhances the romantic ambiance for couples. Known for its excellent bedding, the hotel provides a cozy, comfortable retreat ideal for an intimate anniversary celebration or a Valentine's Day getaway. While some guests expressed disappointment over unmet special requests during meaningful occasions, the overall experience is often marked by helpful staff who address any issues promptly. The location of the hotel is perfect for couples looking to escape into a serene and beautiful environment, despite the hotel needing a bit of revitalization. An ideal choice for those seeking a romantic weekend with a picturesque backdrop, Majestic Palace Hotel remains a nice option for celebrating love despite minor areas for improvement.
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Location
The stunning views of the sea from the hotel rooms, the restaurant, and the beautiful pool area are additional highlights, providing guests with a panoramic visual treat. Visitors appreciate the easy access to nearby restaurants, shops, and entertainment, enhancing the overall experience of their stay.
The Majestic Palace Hotel pairs its strategic location with comfortable and spacious accommodations, inviting sea views, and friendly, attentive staff. With consistently positive remarks about breakfast quality, service, and comfort, the hotel stands out as a solid choice for travelers seeking both comfort and convenience in the vibrant city of Florianópolis.
Breakfast
However, amidst the praise, some guests have noted room for improvement. Criticisms include the occasional lack of variety and quality not meeting the expectations of a five-star establishment. Complaints about certain items, such as weak coffee or the disorganization during busy times, are mentioned as areas needing enhancement. Despite these critiques, the breakfast remains a prominent feature of the hotel, with its extensive offerings and prime location often leaving a positive impression on many visitors.
Dinner
However, the variety of the menu can be limited, and it repeats itself, which may not cater well to longer stays. Some guests find the dining prices to be quite high and not always justified by the culinary experience. Issues did arise with room service and the service of meals, including forgotten orders and problems with availability of items, resulting in a less than ideal cost-benefit ratio for some. Despite these occasional shortcomings, many diners are satisfied with the overall quality and presentation of the dishes offered.
Rooms
Despite the many positive aspects, guests have pointed out areas in need of improvement. There are frequent mentions of rooms being outdated and in need of renovation, with old furniture and facilities sometimes detracting from the experience. Moreover, issues with ventilation are a common theme, with several rooms lacking windows that open, leading to musty smells and dampness. Noise levels have been a concern for some guests due to poor sound insulation, and maintenance issues such as moldy smells and insufficient cleaning have been reported.
In summary, while Majestic Palace Hotel offers rooms that are spacious, comfortable, and blessed with beautiful views, there are calls for urgent updates and enhancements to match the expectations of a five-star establishment. Guests appreciate the overall cleanliness and coziness but suggest modernization to elevate the experience further.
Beds
Cleanliness
However, these commendations are contrasted by several significant areas of concern. Some guests have encountered issues like moldy smells, dust accumulation, and maintenance challenges, indicating that the hotel's aging infrastructure might be contributing to inconsistent cleaning efforts. Complaints often describe rooms with strong musty or moldy odors upon check-in, dusty surfaces, and visible signs of wear and tear, such as peeling walls and old furnishings needing updates. Some reviews specifically mention that the bathroom areas could use more attention, with reports of damp or moldy conditions being a recurring theme.
Although the hotel is lauded for its excellent location and friendly service, it becomes evident that a significant number of guests feel that the cleanliness doesn’t always match the expectations of a high-end hotel experience. This variety in guest experiences suggests that while the hotel has the potential for high standards of cleanliness, there may be variability that could benefit from more consistent maintenance and periodic renovations to align with its esteemed status.
Staff
Wi-Fi
Spa
Gym
Pool
Parking
Family
5 Star
Service is also a common area of concern, failing to meet the high expectations associated with a hotel of this rating. Instances of unresponsive staff and issues requiring maintenance disrupt the seamless experience that guests anticipate from a top-tier establishment. Furthermore, the buffet and breakfast, though varied, fall short in delivering the quality expected at this level, often compared unfavorably with three-star standards.
Despite these shortcomings, some aspects are highlighted as satisfactory, such as well-trained staff and maintenance issues being promptly resolved. However, the general consensus is that the Majestic Palace Hotel does not quite reach the pinnacle of luxury it advertises. For its premium pricing, guests find the cost-benefit ratio lacking, recommending that its official rating be reconsidered to reflect more accurately the current state of its offerings.
Luxury
Romantic
Yes, Majestic Palace Hotel has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Majestic Palace Hotel.
No, Majestic Palace Hotel doesn't allow dogs.
Yes, parking facilities are available at Majestic Palace Hotel.
Yes, Majestic Palace Hotel has a gym.
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