Hotel Torres da Cachoeira
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Summary of reviewsHotel Torres da Cachoeira receives a wealth of positive feedback, particularly for its stunning beachfront location in Cachoeira do Bom Jesus, Florianópolis. Guests frequently commend the hotel's direct access to the tranquil beach, making it a perfect spot for relaxation away from the city's hustle and bustle. The proximity to the beach, combined with beautiful ocean vistas and picturesque sunsets from the rooms, creates an enviable setting for families and those seeking a serene getaway.
The hotel's breakfast is widely praised for being excellent, abundant and varied with many guests highlighting the delicious and well-presented options. The attentive and kind staff in the breakfast lounge, coupled with the spectacular ocean view during meals, further enhance the dining experience. Although guests suggest improvements in variety for longer stays and healthier food options, the overall satisfaction with breakfast remains high.
The dinner service at the hotel's restaurant also garners positive reviews. Guests appreciate the delicious and excellent food, fair and affordable prices and the polite and clean service. While vegetarian options are somewhat limited and there are occasional reports of slow service, the overall dining experience is highly valued. Standout dishes like oysters gratin are often mentioned, contributing to the restaurant’s reputation as one of the best dining experiences for many visitors.
Room accommodations are noted for their spaciousness, comfort and stunning ocean views, providing a bright and well-ventilated atmosphere. While some rooms are described as clean and cozy, others require renovation and exhibit signs of aging. Despite a mix of older and newer elements, the cleanliness of the rooms and the service provided by staff generally meet guests' expectations. Attention to updates and maintenance, particularly in bathroom amenities and sound isolation, could enhance the overall stay experience.
Cleanliness receives mixed reviews with many guests praising the hotel's impeccable standards, well-maintained pools and clean common areas. Attentive housekeeping helps maintain excellent hygiene, although some inconsistency in cleaning standards is noted. Instances of subpar room cleaning and less-than-ideal conditions in the steam sauna highlight the need for uniformity in cleanliness practices.
The staff at Hotel Torres da Cachoeira consistently impresses guests with their exceptional service. Visitors frequently highlight the staff’s kindness, helpfulness and attentiveness, significantly enhancing the overall experience. The reception team, beach service and housekeeping staff all contribute to a welcoming and comfortable atmosphere, earning repeated praise from guests.
Wi-Fi service is a notable drawback with many guests expressing dissatisfaction due to unstable signals and frequent disconnections in the rooms. While the internet functions better in common areas, the slow and inconsistent performance throughout the hotel detracts from the guest experience.
The hotel's pool facilities receive high commendation, particularly for the outdoor pool’s beauty, size and semi-heated water. The pool area is often described as spacious, well-maintained and conveniently close to the beach. Despite occasional lapses in cleanliness for the indoor heated pool, the overall satisfaction with the pool amenities is high, adding to the hotel's appeal.
Parking amenities generally satisfy guests, offering ample, mostly covered and secure spaces free of charge. Although some guests encounter difficulties finding spots during peak times and note issues with leaks and flooding, the availability of parking remains a significant benefit.
Families find the hotel particularly appealing, thanks to the numerous activities available for children, well-maintained kids' areas and the safe, calm beach. The spacious and clean family rooms, along with the polite and attentive staff, contribute to a pleasant family-friendly environment.
Regarding the beds, opinions are mixed with many guests finding them comfortable, while others note issues with wear, narrow or hard mattresses and old bed linens. The condition of the beds and bedding calls for some improvements to meet all guests’ comfort levels.
In conclusion, Hotel Torres da Cachoeira presents a delightful beachfront retreat with a prime location, commendable staff service and enjoyable dining and recreational amenities, though some areas, such as room maintenance and Wi-Fi service, require attention to enhance the overall guest experience.
Categories
The hotel's breakfast is widely praised for being excellent, abundant and varied with many guests highlighting the delicious and well-presented options. The attentive and kind staff in the breakfast lounge, coupled with the spectacular ocean view during meals, further enhance the dining experience. Although guests suggest improvements in variety for longer stays and healthier food options, the overall satisfaction with breakfast remains high.
The dinner service at the hotel's restaurant also garners positive reviews. Guests appreciate the delicious and excellent food, fair and affordable prices and the polite and clean service. While vegetarian options are somewhat limited and there are occasional reports of slow service, the overall dining experience is highly valued. Standout dishes like oysters gratin are often mentioned, contributing to the restaurant’s reputation as one of the best dining experiences for many visitors.
Room accommodations are noted for their spaciousness, comfort and stunning ocean views, providing a bright and well-ventilated atmosphere. While some rooms are described as clean and cozy, others require renovation and exhibit signs of aging. Despite a mix of older and newer elements, the cleanliness of the rooms and the service provided by staff generally meet guests' expectations. Attention to updates and maintenance, particularly in bathroom amenities and sound isolation, could enhance the overall stay experience.
Cleanliness receives mixed reviews with many guests praising the hotel's impeccable standards, well-maintained pools and clean common areas. Attentive housekeeping helps maintain excellent hygiene, although some inconsistency in cleaning standards is noted. Instances of subpar room cleaning and less-than-ideal conditions in the steam sauna highlight the need for uniformity in cleanliness practices.
The staff at Hotel Torres da Cachoeira consistently impresses guests with their exceptional service. Visitors frequently highlight the staff’s kindness, helpfulness and attentiveness, significantly enhancing the overall experience. The reception team, beach service and housekeeping staff all contribute to a welcoming and comfortable atmosphere, earning repeated praise from guests.
Wi-Fi service is a notable drawback with many guests expressing dissatisfaction due to unstable signals and frequent disconnections in the rooms. While the internet functions better in common areas, the slow and inconsistent performance throughout the hotel detracts from the guest experience.
The hotel's pool facilities receive high commendation, particularly for the outdoor pool’s beauty, size and semi-heated water. The pool area is often described as spacious, well-maintained and conveniently close to the beach. Despite occasional lapses in cleanliness for the indoor heated pool, the overall satisfaction with the pool amenities is high, adding to the hotel's appeal.
Parking amenities generally satisfy guests, offering ample, mostly covered and secure spaces free of charge. Although some guests encounter difficulties finding spots during peak times and note issues with leaks and flooding, the availability of parking remains a significant benefit.
Families find the hotel particularly appealing, thanks to the numerous activities available for children, well-maintained kids' areas and the safe, calm beach. The spacious and clean family rooms, along with the polite and attentive staff, contribute to a pleasant family-friendly environment.
Regarding the beds, opinions are mixed with many guests finding them comfortable, while others note issues with wear, narrow or hard mattresses and old bed linens. The condition of the beds and bedding calls for some improvements to meet all guests’ comfort levels.
In conclusion, Hotel Torres da Cachoeira presents a delightful beachfront retreat with a prime location, commendable staff service and enjoyable dining and recreational amenities, though some areas, such as room maintenance and Wi-Fi service, require attention to enhance the overall guest experience.
Family Friendly Hotel
This hotel is near Cachoeira do Bom Jesus Beach and offers family-friendly accommodations. It features amenities suitable for families, making it a convenient choice for a beach vacation.
Dog Friendly Hotel
This hotel is located near Cachoeira do Bom Jesus and accommodates pets. Its proximity to the beach and pet-friendly environment make it a good choice for a relaxing vacation with your dog.
Romantic Hotel
This hotel offers comfortable accommodations and a convenient location. It provides a pleasant base for exploring Florianópolis. The hotel's service and amenities contribute to a relaxing and enjoyable stay for couples.
Hotel with Swimming Pool
This hotel boasts an impressive array of swimming facilities, including both outdoor and indoor pools. The outdoor space is particularly praised for its beauty, size, and semi-heated water. The pool area is spacious, well-maintained, and close to the beach.
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
The hotel has conference space (7664 square feet). It also provides concierge services and tour/ticket assistance.
Hotel with Outdoor Pool
According to the provided information, this hotel is equipped with an outdoor pool.
Hotel with Indoor Pool
This 4-star hotel offers an indoor pool and is located near Canasvieiras Beach. It provides a relaxing environment with amenities like a garden, playground, and poolside bar.
Hotel with Heated Pool
This hotel provides a heated pool ('piscina climatizada'), along with both indoor and outdoor pools and a sauna. These features ensure guests have access to comfortable heated water options throughout their stay.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
Hotel Torres da Cachoeira boasts an enviable location right on the beachfront of Cachoeira do Bom Jesus in Florianópolis. Guests rave about the hotel's direct access to the beach, describing it as a perfect, tranquil setting for those looking to relax away from the city's hustle and bustle. The proximity to the beach is highlighted as a prime feature with easy access making beach outings a breeze. The view from the rooms, especially those facing the sea, is frequently described as stunning, offering guests picturesque ocean vistas and beautiful sunsets.
The calm and quiet atmosphere of the area, combined with the hotel's beachfront positioning, makes it an ideal retreat for families with children and the elderly. The hotel's private beach access adds to the sense of exclusivity and convenience. Nearby amenities, including markets, pharmacies and restaurants, further enhance the stay, making it both relaxing and practical. Despite some minor issues such as a collapsed bridge to the beach, the overall feedback focuses predominantly on the hotel's magnificent location and the serene environment it provides.
Exceptional staff service and a well-maintained pool area complement the beachfront experience, ensuring a comfortable and enjoyable stay for all guests. Whether it's lying on the sand, taking in the incredible sea views or enjoying a peaceful evening walk, Hotel Torres da Cachoeira offers a scenic and serene getaway on one of Florianópolis' most beautiful beaches.
Guests of Hotel Torres da Cachoeira have generally shared positive experiences regarding the breakfast offerings at the hotel. Many reviews highlight the breakfast as excellent, very good, complete, abundant and varied. Words like delicious and tasty frequently appear with particular praise for the presentation and the variety of options, making it a satisfying part of their stay.
Recurrent phrases such as wonderful breakfast and high-quality breakfast underscore a consistency in the quality of the offerings. Additionally, many guests appreciated the attentive and kind staff, the beautiful breakfast lounge and the spectacular ocean view available during meals.
However, some reviews mentioned areas for improvement. A few guests noted the lack of variety if staying multiple days and the limited options of healthy food and natural juices. There were also mentions of slow replenishment of food and some specific items not meeting expectations, such as the machine coffee.
Overall, while there were a few critiques, the breakfast at Hotel Torres da Cachoeira is regularly praised for its abundance, taste and the pleasant dining experience it provides.
Hotel Torres da Cachoeira's restaurant has left a largely positive impression on its guests with many praising the delicious and excellent food offered. The restaurant boasts a great menu with plenty of options and it is complemented by fair and affordable prices. While some found the selection limited, particularly for vegetarians, the overall quality and flavor of the dishes were highly appreciated with standout mentions for the oysters gratin and a wonderful kitchen overall.
Guests have enjoyed the dining experience, noting the polite service, cleanliness and the restaurant's scenic view, which is a unique feature in the region. The bar service is described as very good, offering excellent drinks. Although the dining experience is generally positive, a few reviews mentioned inconsistencies, such as a slow service and occasional issues with undercooked dishes like salmon.
Despite some minor drawbacks, such as an average breakfast and the rare case of unavailability of kitchen service during an event, the hotel's restaurant is frequently described as one of the best guests have ever experienced. Providing good food and good value overall, it continues to be a highlight for many visitors.
Hotel Torres da Cachoeira offers rooms that are generally enjoyed for their spaciousness, comfort and most notably, their stunning views of the ocean. Several guests appreciated the bright and well-ventilated atmosphere, complemented by clean and tidy settings. Many rooms feature terraces that provide a beautiful, picturesque view of the beach, making them ideal for relaxation and recharging.
However, the rooms exhibit a mix of older and newer elements. While some rooms are described as clean and cozy, others show signs of aging and require renovation. Issues such as mold, lack of hot water and outdated bathroom fixtures have been pointed out. Additionally, noise from the corridor or neighboring rooms can be disruptive due to poor sound isolation.
The hotel’s location offers easy access to the beach and is complemented by well-maintained gardens. Despite the dated architecture, the combination of comfortable beds and cleanliness meets the expectations of most guests. Nevertheless, there are recurring comments about the necessity for updates and thorough maintenance, especially concerning bathroom amenities and overall room upkeep.
Room service is generally praised, but the menu and some in-room amenities could benefit from modernization. Overall, guests enjoy the combination of good service and the scenic environment, although attention to maintenance and updates is needed to enhance the stay experience fully.
Hotel Torres da Cachoeira has received a range of feedback regarding its beds. Many guests found the beds to be comfortable, often highlighting the softness of the bed and pillows. There were multiple mentions of "comfortable beds," with some referring to them as "big and comfortable" and the showers as "top-notch". However, there were also numerous critiques which included beds showing signs of wear, having narrow or hard mattresses and issues with uncomfortable cots.
Several reviews noted that the mattresses were in need of replacement and that the bed linens and towels appeared old and sometimes even torn. Some guests mentioned that the double beds were actually two singles joined together, creating an uncomfortable division in the middle. Although a minority found the beds satisfactory, others described them as not so remarkable or outright uncomfortable. The condition of the pillows was also a concern for some with reports of old or dirty-looking comforters.
While the overall impression of the hotel's beds is mixed, it seems there is a clear divide between those who appreciated the comfort and those who felt improvements were necessary.
Hotel Torres da Cachoeira presents a mixed bag when it comes to cleanliness based on various guest reviews. Many visitors praise the hotel for its impeccable cleanliness, highlighting well-maintained heated pools, clean and organized accommodations and an overall clean atmosphere. Common areas and rooms are often described as very clean, tidy and comfortable with daily cleaning services ensuring that everything remains in good condition. Guests specifically appreciate the attentive housekeeping staff, noting excellent hygiene standards and thorough cleaning practices.
However, some reviews point out areas needing improvement. Instances of floors in the elevator being dirty, dust not properly removed from rooms and some common areas not meeting cleanliness expectations are mentioned. A minority of guests experienced subpar room cleaning on certain days with some amenities like the steam sauna falling short in terms of hygiene.
Overall, while many guests find the cleanliness at Hotel Torres da Cachoeira to be excellent, attentive and satisfactory, there are noted inconsistencies that suggest room for improvement in maintaining uniform high standards throughout the hotel.
Hotel Torres da Cachoeira consistently impresses guests with its exceptional staff service. Across numerous reviews, visitors highlight the staff’s kindness, helpfulness and attentiveness. The reception team is particularly noted for their cordial and efficient service, making check-in and overall hotel experiences seamless. Guests commend the hotel's employees for their professionalism, politeness and respectful demeanor, which significantly enhances the stay. The beach service staff also receive praise for their friendly and attentive approach. Whether it’s the morning team or those working behind the scenes in housekeeping, every member seems focused on delivering top-notch service, earning repeated congratulations from satisfied guests. The staff at Hotel Torres da Cachoeira truly stand out, contributing to a welcoming and comfortable atmosphere that leaves a lasting positive impression.
Guests of Hotel Torres da Cachoeira have consistently expressed dissatisfaction with the wifi service at the hotel. Reviews pointed out that the internet connection in the rooms is notably poor with many guests experiencing unstable signals and frequent disconnections. Several guests mentioned that the wifi was so unreliable that they couldn't rely on it for work or leisure tasks with some rooms lacking coverage entirely. Despite these issues, it's noted that the internet in common areas functions better than in the rooms, providing an alternative for those needing a stable connection. However, even in the common areas, the internet performance was described as slow and inconsistent. The hotel's wifi issues seem to significantly detract from the overall guest experience.
Hotel Torres da Cachoeira boasts an impressive array of swimming facilities that have been widely appreciated by its visitors. The hotel features both outdoor and indoor pools with the outdoor space particularly praised for its beauty, size and the advantage of semi-heated water. Guests frequently commend the pool area for being spacious, well-maintained and offering a close proximity to the beach, enhancing the overall leisure experience.
The pools are noted for being in good condition and clean, contributing to the positive guest experience. Regular cleaning routines are appreciated, although there are some mentions of occasional lapses, particularly with the indoor heated pool, which is smaller and sometimes found not sufficiently heated or in need of more frequent cleaning.
The outdoor pool is a highlight for many, often described as beautiful, large and heated. The surrounding areas, including a bar and restaurant, enhance the convenience and enjoyment for guests looking to relax poolside.
However, there are occasional remarks about areas that need attention, such as the cleanliness of the deck and the temperature management of the indoor pool. Despite these minor issues, most reviews reflect satisfaction with the pool amenities, underscoring a pleasant and enjoyable atmosphere that complements the hotel’s stunning beachside location.
Hotel Torres da Cachoeira offers a range of parking amenities that generally leave guests satisfied. The hotel provides ample and mostly covered parking spaces, ensuring that visitors don't have to worry about finding a spot for their vehicles. The parking is private and secure, contributing to a hassle-free stay. A notable advantage is that parking is free of charge, enhancing the overall convenience for travelers.
While the parking facilities are substantial, a few issues have been highlighted. Some guests have experienced difficulty finding a spot during peak times, suggesting the need for additional spaces. Additionally, parts of the covered parking area may suffer from leaks and are prone to flooding, indicating a need for renovation. Despite these drawbacks, the availability of clean, covered and free parking spaces remains a significant benefit for guests at Hotel Torres da Cachoeira.
Hotel Torres da Cachoeira offers an ideal setting for families seeking a relaxing getaway. With numerous activities available for children, the hotel ensures an engaging environment for kids. The spacious and well-maintained kids' areas, along with daily cleaning services, reflect a commitment to a safe and clean atmosphere. The playground and playroom are essential features for families, providing ample space for children to play and socialize.
The hotel's location further enhances its appeal to parents with a beautiful and calm beach considered safe for children. The serene surroundings and family-oriented environment make it a perfect spot for quality family time. Additionally, the hotel offers comfortable family rooms equipped with a double bed and two twin beds, accommodating different family sizes.
Guests have commended the attentive and polite staff, contributing to an overall pleasant experience. The cozy family atmosphere and various amenities, such as heated indoor pools and hammocks for resting, cater to both adults and children alike. Families will particularly appreciate the beautiful sunsets and the tranquility of the area, making Hotel Torres da Cachoeira a highly recommended destination for those traveling with kids.
Hotel Torres da Cachoeira presents itself as a 4-star establishment with certain strengths and areas for improvement. Guests appreciate the complete breakfast provided, which aligns with the expectations of a 4-star service. The atmosphere is regarded as nice, contributing positively to the overall experience.
However, several reviews highlight inconsistencies that detract from its 4-star rating. Issues such as the breakfast service and food options not meeting the 4-star standard are frequently mentioned. Additionally, concerns about basic maintenance and the narrow size of beds in some rooms suggest areas that need attention. While the hotel charges for a 4-star experience, the service provided sometimes falls short of this promise. Overall, the hotel offers a commendable experience but requires enhancements in certain aspects to fully meet the expectations of a 4-star hotel.
Hotel Torres da Cachoeira offers a generally peaceful environment conducive to focusing on work with the advantage of an excellent oceanfront location that is also close to other important places. While the business facilities are adequate and serve their purpose, they are not particularly outstanding and could benefit from some renovation. The hotel is well-suited for business meet-ups and provides good facilities overall, making it a practical choice for business travelers. However, some challenges include occasional loud weekend parties that disrupt the quiet atmosphere and reception services that may fall short during business stays. Despite these issues, the urban setting and proximity to business areas add to its appeal for professionals.
Hotel Torres da Cachoeira provides visitors with several accessible features, making it a moderately friendly option for guests with disabilities. The hotel ensures easy public transportation access, an important convenience for all travelers. Despite the elevators being old, they are accessible, allowing for ease of movement between floors.
Families with children will appreciate the ongoing improvements aimed at making the space more kid-friendly. Additionally, the outdoor pools are accessible, adding a refreshing recreational option for guests.
However, there are notable limitations. The hotel does not offer many options for people with specific accessibility needs and some reviews indicate a lack of comprehensive access support beyond basic facilities. While the common areas are beautiful, the hotel could work better to enhance accessibility for those with disabilities.
Hotel Torres da Cachoeira offers a range of heated pools that are generally well-maintained and praised for their excellent cleanliness. Many reviews highlight the pools' great temperature as a significant positive, particularly appreciating the consistent heating that can be a disappointment elsewhere. The indoor heated pool stands out, although it is described as small by some guests.
While most guests found the heated pools to be enjoyable, a few noted that certain facilities could use better upkeep. Some pointed out that the deck around the pool area was dirty and in a state of disrepair and the cleanliness of the thermal pool could be improved. Additionally, the convenience of having to schedule the use of the heated pool was mentioned by some, although it seems to have caused little disruption.
Overall, the heated pools at Hotel Torres da Cachoeira receive favorable remarks for their warmth and cleanliness, even though there are mentions of minor issues such as maintenance needs and limited size.
The outdoor pool at Hotel Torres da Cachoeira receives high praise from guests for its size, cleanliness and maintenance. The pool area is often noted as very nice and features a beach access, adding to its appeal. Guests appreciate the heated pools, which ensure comfort throughout various seasons. Multiple reviews highlight the excellent cleanliness of the heated outdoor pool and describe the whole area as well-maintained. Though some mention a minor issue with a poor curtain, the overall consensus is that the large, semi-heated pool is a great feature of the hotel. The presence of additional features like a small heated indoor pool, bar and restaurant next to the pools further enhance the guest experience.
Hotel Torres da Cachoeira features an indoor heated pool that receives a mix of feedback from its guests. The pool is consistently described as small in size, but it is also noted that the indoor pool is heated. Some guests point out that the environment around the pool can be slightly unclean at times, while others appreciate the clean pool deck. The pool being covered and heated is frequently mentioned as a positive aspect. Despite the variations in opinions on its size and cleanliness, the fact that it is both heated and covered is viewed favorably. Overall, the indoor pool at Hotel Torres da Cachoeira offers a cozy, warm retreat, albeit with some room for improvement in terms of maintenance and space.
Hotel Torres da Cachoeira offers a beautiful suite with ocean views, providing a romantic setting perfect for honeymooners. The rooms are designed to renew energy, ensuring a restful experience with stunning sea vistas. Guests have described their stay as a perfect experience, owing to the romantic views of the ocean, making it a honeymoon-worthy destination. The hotel also caters to special occasions, such as a 13th wedding anniversary, enhancing romantic experiences for couples. However, not all guests found it to be the ideal romantic destination.
Hotel Torres da Cachoeira is celebrated for its beautiful and romantic location, making it an ideal choice for couples. Guests consistently highlight the breathtaking ocean views and the serene atmosphere, which provide an invigorating escape. Rooms with sea views are particularly appreciated, offering everything needed to renew energy and enjoy a peaceful stay.
The hotel features intimate couple room stays, often adorned with romantic decorations such as rose petals, enhancing the romantic ambiance. Guests describe their experiences as perfect and wonderful, praising the cleanliness and beauty of the surroundings.
Seaside dining and spa services contribute to the overall romantic setting, making it a memorable destination for couples. The restaurant is noted for its romantic experiences, further solidifying the hotel as a top choice for those seeking a romantic getaway.
Hotel Torres da Cachoeira offers a pet-friendly environment, highlighted by the various amenities and services provided for dogs and their owners. Guests praised the hotel for supplying a pet bed, blanket and bowls for food and water, which added to the overall comfort of their stay. Additionally, the hotel provides treats for pets, ensuring they feel welcome and cared for.
The presence of a fenced pet area allows dogs to enjoy a safe space, contributing to the convenience and enjoyment of both pets and their owners. The hotel staff are noted for their welcoming attitude toward pets, making guests feel that their animal companions are genuinely valued.
An extra fee is charged for pets and it's advisable to reserve the necessary pet-friendly accommodations ahead of time, as some areas within the hotel may restrict pet access. Despite the fee, the thoughtful touches and care provided make it clear that pets are a priority at Hotel Torres da Cachoeira.
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Location
The calm and quiet atmosphere of the area, combined with the hotel's beachfront positioning, makes it an ideal retreat for families with children and the elderly. The hotel's private beach access adds to the sense of exclusivity and convenience. Nearby amenities, including markets, pharmacies and restaurants, further enhance the stay, making it both relaxing and practical. Despite some minor issues such as a collapsed bridge to the beach, the overall feedback focuses predominantly on the hotel's magnificent location and the serene environment it provides.
Exceptional staff service and a well-maintained pool area complement the beachfront experience, ensuring a comfortable and enjoyable stay for all guests. Whether it's lying on the sand, taking in the incredible sea views or enjoying a peaceful evening walk, Hotel Torres da Cachoeira offers a scenic and serene getaway on one of Florianópolis' most beautiful beaches.
Breakfast
Recurrent phrases such as wonderful breakfast and high-quality breakfast underscore a consistency in the quality of the offerings. Additionally, many guests appreciated the attentive and kind staff, the beautiful breakfast lounge and the spectacular ocean view available during meals.
However, some reviews mentioned areas for improvement. A few guests noted the lack of variety if staying multiple days and the limited options of healthy food and natural juices. There were also mentions of slow replenishment of food and some specific items not meeting expectations, such as the machine coffee.
Overall, while there were a few critiques, the breakfast at Hotel Torres da Cachoeira is regularly praised for its abundance, taste and the pleasant dining experience it provides.
Dinner
Guests have enjoyed the dining experience, noting the polite service, cleanliness and the restaurant's scenic view, which is a unique feature in the region. The bar service is described as very good, offering excellent drinks. Although the dining experience is generally positive, a few reviews mentioned inconsistencies, such as a slow service and occasional issues with undercooked dishes like salmon.
Despite some minor drawbacks, such as an average breakfast and the rare case of unavailability of kitchen service during an event, the hotel's restaurant is frequently described as one of the best guests have ever experienced. Providing good food and good value overall, it continues to be a highlight for many visitors.
Rooms
However, the rooms exhibit a mix of older and newer elements. While some rooms are described as clean and cozy, others show signs of aging and require renovation. Issues such as mold, lack of hot water and outdated bathroom fixtures have been pointed out. Additionally, noise from the corridor or neighboring rooms can be disruptive due to poor sound isolation.
The hotel’s location offers easy access to the beach and is complemented by well-maintained gardens. Despite the dated architecture, the combination of comfortable beds and cleanliness meets the expectations of most guests. Nevertheless, there are recurring comments about the necessity for updates and thorough maintenance, especially concerning bathroom amenities and overall room upkeep.
Room service is generally praised, but the menu and some in-room amenities could benefit from modernization. Overall, guests enjoy the combination of good service and the scenic environment, although attention to maintenance and updates is needed to enhance the stay experience fully.
Beds
Several reviews noted that the mattresses were in need of replacement and that the bed linens and towels appeared old and sometimes even torn. Some guests mentioned that the double beds were actually two singles joined together, creating an uncomfortable division in the middle. Although a minority found the beds satisfactory, others described them as not so remarkable or outright uncomfortable. The condition of the pillows was also a concern for some with reports of old or dirty-looking comforters.
While the overall impression of the hotel's beds is mixed, it seems there is a clear divide between those who appreciated the comfort and those who felt improvements were necessary.
Cleanliness
However, some reviews point out areas needing improvement. Instances of floors in the elevator being dirty, dust not properly removed from rooms and some common areas not meeting cleanliness expectations are mentioned. A minority of guests experienced subpar room cleaning on certain days with some amenities like the steam sauna falling short in terms of hygiene.
Overall, while many guests find the cleanliness at Hotel Torres da Cachoeira to be excellent, attentive and satisfactory, there are noted inconsistencies that suggest room for improvement in maintaining uniform high standards throughout the hotel.
Staff
Wi-Fi
Pool
The pools are noted for being in good condition and clean, contributing to the positive guest experience. Regular cleaning routines are appreciated, although there are some mentions of occasional lapses, particularly with the indoor heated pool, which is smaller and sometimes found not sufficiently heated or in need of more frequent cleaning.
The outdoor pool is a highlight for many, often described as beautiful, large and heated. The surrounding areas, including a bar and restaurant, enhance the convenience and enjoyment for guests looking to relax poolside.
However, there are occasional remarks about areas that need attention, such as the cleanliness of the deck and the temperature management of the indoor pool. Despite these minor issues, most reviews reflect satisfaction with the pool amenities, underscoring a pleasant and enjoyable atmosphere that complements the hotel’s stunning beachside location.
Parking
While the parking facilities are substantial, a few issues have been highlighted. Some guests have experienced difficulty finding a spot during peak times, suggesting the need for additional spaces. Additionally, parts of the covered parking area may suffer from leaks and are prone to flooding, indicating a need for renovation. Despite these drawbacks, the availability of clean, covered and free parking spaces remains a significant benefit for guests at Hotel Torres da Cachoeira.
Family
The hotel's location further enhances its appeal to parents with a beautiful and calm beach considered safe for children. The serene surroundings and family-oriented environment make it a perfect spot for quality family time. Additionally, the hotel offers comfortable family rooms equipped with a double bed and two twin beds, accommodating different family sizes.
Guests have commended the attentive and polite staff, contributing to an overall pleasant experience. The cozy family atmosphere and various amenities, such as heated indoor pools and hammocks for resting, cater to both adults and children alike. Families will particularly appreciate the beautiful sunsets and the tranquility of the area, making Hotel Torres da Cachoeira a highly recommended destination for those traveling with kids.
4 Star
However, several reviews highlight inconsistencies that detract from its 4-star rating. Issues such as the breakfast service and food options not meeting the 4-star standard are frequently mentioned. Additionally, concerns about basic maintenance and the narrow size of beds in some rooms suggest areas that need attention. While the hotel charges for a 4-star experience, the service provided sometimes falls short of this promise. Overall, the hotel offers a commendable experience but requires enhancements in certain aspects to fully meet the expectations of a 4-star hotel.
Business
Accessible
Families with children will appreciate the ongoing improvements aimed at making the space more kid-friendly. Additionally, the outdoor pools are accessible, adding a refreshing recreational option for guests.
However, there are notable limitations. The hotel does not offer many options for people with specific accessibility needs and some reviews indicate a lack of comprehensive access support beyond basic facilities. While the common areas are beautiful, the hotel could work better to enhance accessibility for those with disabilities.
Heated Pool
While most guests found the heated pools to be enjoyable, a few noted that certain facilities could use better upkeep. Some pointed out that the deck around the pool area was dirty and in a state of disrepair and the cleanliness of the thermal pool could be improved. Additionally, the convenience of having to schedule the use of the heated pool was mentioned by some, although it seems to have caused little disruption.
Overall, the heated pools at Hotel Torres da Cachoeira receive favorable remarks for their warmth and cleanliness, even though there are mentions of minor issues such as maintenance needs and limited size.
Outdoor Pool
Indoor Pool
Honeymoon
Romantic
The hotel features intimate couple room stays, often adorned with romantic decorations such as rose petals, enhancing the romantic ambiance. Guests describe their experiences as perfect and wonderful, praising the cleanliness and beauty of the surroundings.
Seaside dining and spa services contribute to the overall romantic setting, making it a memorable destination for couples. The restaurant is noted for its romantic experiences, further solidifying the hotel as a top choice for those seeking a romantic getaway.
Dog Friendly
The presence of a fenced pet area allows dogs to enjoy a safe space, contributing to the convenience and enjoyment of both pets and their owners. The hotel staff are noted for their welcoming attitude toward pets, making guests feel that their animal companions are genuinely valued.
An extra fee is charged for pets and it's advisable to reserve the necessary pet-friendly accommodations ahead of time, as some areas within the hotel may restrict pet access. Despite the fee, the thoughtful touches and care provided make it clear that pets are a priority at Hotel Torres da Cachoeira.
Yes, Hotel Torres da Cachoeira has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Hotel Torres da Cachoeira.
Yes, Hotel Torres da Cachoeira welcomes dogs.
Yes, parking facilities are available at Hotel Torres da Cachoeira.
No, Hotel Torres da Cachoeira doesn't have a gym.
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