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Summary of reviewsGaroto Park Hotel is widely appreciated for its superb location, making it an ideal choice for travelers. Situated conveniently on a main road, the hotel offers easy access to nearby supermarkets, restaurants, bars and shopping areas. The ample parking availability and the bright, pleasant environment complement the central location, enhancing the overall guest experience. Guests also commend the well-maintained infrastructure and room facilities, making the hotel a comfortable retreat.
The breakfast at Garoto Park Hotel is generally well-received, praised for its variety and quality. Guests appreciate the cleanliness, the efficient service from the staff and the range of options including cappuccino, mochaccino and various types of tapioca. While some guests noted the need for greater variety and improvement in certain aspects, the breakfast experience is largely positive and often linked with other enjoyable elements of the stay, such as comfortable beds and a pleasant pool area.
The hotel’s rooms are spacious and generally comfortable, often highlighted for their large size and cleanliness. The beds receive positive remarks for comfort and the rooms are noted for their quiet and well-built structure. However, there are areas for improvement. Some guests reported issues with housekeeping, such as dirty sheets and inadequate cleaning and there were concerns about poor ventilation and technical problems within the rooms. Enhancing the thoroughness of housekeeping and addressing maintenance issues could further improve guest satisfaction.
Cleanliness at Garoto Park Hotel garners mixed reviews. While some guests find the hotel clean and organized, others point out significant lapses, particularly in the bathrooms and air conditioning units. Dirty sheets and insufficient preparation before guest arrivals suggest a need for more consistent and rigorous cleaning practices.
The staff at Garoto Park Hotel is generally seen as friendly and polite by many guests, though the reception team often faces criticism for rudeness, unavailability and inefficiency. There were delays in resolving issues and a lack of awareness about room details. However, the overall sentiment towards non-reception staff remains positive.
Wi-Fi at the hotel is a notable downside with numerous guests reporting unreliable and unstable internet connections. This issue proves particularly frustrating for those needing a steady connection.
In summary, while Garoto Park Hotel offers a range of amenities and experiences that are frequently praised, particularly its location, breakfast and room comfort, addressing certain issues related to cleanliness, staff efficiency and Wi-Fi reliability can significantly enhance the overall guest experience.
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