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Summary of reviewsHotel Andinos Plaza Florencia is frequently praised for its outstanding location, set in a tranquil area with minimal traffic, making it particularly appealing for families traveling with children. The hotel excels in providing a serene and clean environment, complemented by friendly and attentive staff, enhancing the overall guest experience with comfort and convenience.
While the buffet-style breakfast receives mixed reviews, with calls for more variety, the quality and flavor of the food are generally appreciated. Some guests note that breakfast options could start earlier, but the dining environment remains organized and clean. The restaurant's á la carte dishes and executive menu contribute positively to the dining experience.
Room accommodations at Hotel Andinos Plaza Florencia receive high praise for spaciousness and comfort, featuring large beds and extensive bathrooms equipped with numerous amenities. The exceptional facilities, including a pool and some rooms offering jacuzzis or pool access, add to the hotel's leisure appeal. Although a few guests mentioned the lack of minibars in certain rooms, the overall sentiment is positive, with a strong emphasis on the quiet, clean, and spacious atmosphere.
The hotel’s commitment to cleanliness stands out, with consistently immaculate rooms and facilities contributing to guests’ comfort and satisfaction. The cleanliness of the bathrooms further highlights the hotel’s high hygienic standards, supported by an attentive cleaning staff.
Hotel Andinos Plaza Florencia's staff consistently receives commendation for their friendliness and helpfulness. The team's attentiveness and warm demeanor create a welcoming atmosphere. Receptionists and management are noted for their readiness to assist and provide valuable information, enhancing guests' comfort. While some inconsistent service instances are mentioned, the staff's dedication to maintaining a pleasant and organized environment, along with their flexibility and quick customer service, significantly contributes to guest satisfaction.
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