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Summary of reviews'Soggiorno Madrid' enjoys many positive reviews that highlight several key aspects making it a solid choice for travelers visiting Florence.
The prime location is notably one of the hotel’s major advantages. Situated just a ten-minute walk from Santa Maria Novella station and in close proximity to a tram stop, guests find it convenient to access the city center and other key areas, including the airport. This strategic location, combined with the peaceful local environment and nearby restaurants, ensures both convenience and a comfortable stay.
Although the hotel does not offer a traditional breakfast service, nearby cafés and bars provide alternatives. For a small fee, guests can enjoy a basic breakfast with coffee orange juice and a croissant. Despite mixed feelings about this arrangement, some guests appreciate the options and find the in-room amenities, such as a coffee machine and kettle, to be a workable solution.
The rooms at Soggiorno Madrid are frequently praised for their spaciousness and cleanliness. Families find the accommodations large and comfortable with amenities like private bathrooms, coffee/tea sets and heating contributing to the ease. While some minor issues like shower drainage, ventilation and window insulation during colder months are noted, the overall atmosphere is friendly and warm.
Cleanliness receives mixed reviews; while many guests report spotless and well-maintained rooms, others encounter issues like mold, superficial cleaning and unsanitary conditions. This inconsistency suggests that future guests might benefit from addressing specific cleanliness concerns with the management upon arrival.
The staff, particularly Sam and the owner, are highlighted for their attentiveness, warmth and helpfulness. Their friendly demeanor and willingness to assist significantly enhance guest experiences, even though there are occasional hiccups with reaching staff or the reception being unstaffed at times.
While the Wi-Fi service garners mixed reviews—some guests find it reliable and suitable for streaming, others mention frequent disconnections and poor connectivity—the overall presence of practical amenities like a functional coffee maker improves the stay.
Opinions on the beds vary with many guests finding them comfortable and clean. However, others report dissatisfaction due to issues like old, uncomfortable mattresses and poorly constructed beds. This mixed feedback indicates that the comfort of the beds can be hit or miss.
In summary, 'Soggiorno Madrid' serves as a well-located and budget-friendly accommodation choice, ideal for travelers who value convenience and reasonable pricing. With attentive staff, spacious rooms and a good connection to key parts of Florence, it presents a compelling option for visitors despite some areas needing improvement. Show more
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Categories
Bed & Breakfast Taking Steps Towards Sustainability
Cheap Bed & Breakfast
Small Bed & Breakfast
3-Star Bed & Breakfast
Room Types
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Superior Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin/double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit offers 1 bed.
Comfort Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned triple room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit has 2 beds.
Standard Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned triple room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit has 2 beds.
Standard Quadruple RoomOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned quadruple room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit offers 3 beds.
MaisonetteThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds.
About Soggiorno Madrid
License: 048017LTI8112, IT048017B4RYXNE8JR
Guest Reviews
7.1
Good
Location
Soggiorno Madrid boasts a prime location that has garnered positive feedback from its guests. It's conveniently situated just a 10-minute walk from Santa Maria Novella station, making it easy to reach by various means of transportation. The presence of a tram stop right in front of the hotel facilitates seamless access to Florence's city center, just a couple of stops away or a 15-minute walk if you prefer to explore on foot.
The hotel's strategic location near the tram line also ensures connectivity to other key areas, including the airport, enhancing its appeal for both short and extended stays. Despite being slightly outside the bustling tourist center, its proximity to transportation hubs and tourist spots makes it a convenient choice for exploring Florence.
Some guests highlight the area as particularly pleasant and quiet, providing a comfortable environment for rest after a day of sightseeing. Moreover, the hotel's vicinity to restaurants and local amenities further enhances its attractiveness.
Overall, this well-positioned establishment offers excellent value for money with its accessible location and good connections, making it a highly recommended option for travelers visiting Florence.
Breakfast
Many guests of Soggiorno Madrid have mixed feelings about the breakfast offerings. While breakfast is not included directly at the hotel, there are alternatives nearby. Several reviewers pointed out that there is a nice café and a bar next door where breakfast services are available. For a small fee, guests can receive a voucher for a basic breakfast of coffee orange juice and a croissant at a bar just 100 meters away. Some guests mentioned finding a coffee machine, kettle and jam in their rooms, which provided a modest breakfast solution. Despite the lack of traditional hotel breakfast services, the proximity to local dining options offers a convenient compromise. Although breakfast services are described as good by some, others felt that the external arrangement was far from ideal and not worth the additional cost.
Rooms
Soggiorno Madrid offers spacious rooms that comfortably accommodate families, proving to be quite large and well-organized. Cleanliness is a standout feature with many reviews highlighting both the rooms and bathrooms for their tidiness and upkeep. Amenities like private bathrooms, coffee/tea sets and heaters add a touch of convenience. Furthermore, the accommodation is situated in a prime location, just a few tram stops from the city center, making it incredibly convenient for travelers.
The bathrooms, while generally clean and spacious, have had a few issues, such as showers not draining properly and a lack of proper ventilation. Some guests also mentioned that the rooms could be a bit cold during autumn and winter because of poor window insulation and noisy bathroom heating. Despite these minor setbacks, guests appreciated the cozy and warm atmosphere of the rooms.
Overall, the rooms at Soggiorno Madrid are a comfortable and practical choice, especially considering the reasonable price. The staff's friendliness and the thoughtful inclusion of items like tea, coffee and helpful directions further enhance the guest experience.
Beds
Soggiorno Madrid's guest reviews present a mixed picture when it comes to the quality of the beds. Positively, many guests found the beds to be comfortable, describing them as cozy and comfy and noting that the bedding was consistently clean. The spaciousness of the rooms combined with comfortable beds contributed to a satisfying sleep for some travelers. Large, king-size beds with generous and soft pillows also received commendation with guests appreciating the comfort they provided. Good mattresses were mentioned, even though they were not the best, which allowed for a decent night's rest.
However, several guests reported negative experiences, finding the beds to be uncomfortable with some describing the mattresses as horrible, old and even moldy. Complaints included issues with springs being felt through the mattresses, beds separating during the night due to being made up of two single beds pushed together and mattresses that were either too hard or too soft. Reports of beds full of other people's hair and beds that were crooked and caused guests to fall to one corner added to the dissatisfaction. Overall, while many guests had a positive experience with the beds, there were significant concerns raised about the comfort and condition of the mattresses.
Cleanliness
'Soggiorno Madrid' presents a mixed bag of experiences when it comes to cleanliness, as gathered from guest reviews. On the brighter side, numerous guests found their rooms to be very clean, comfortable and welcoming. The cleaning staff, although some feel they could improve, are often described as helpful, kind and attentive. Several reviews highlight the impeccable state of the rooms, noting they were well-maintained and spotlessly clean. The bathrooms, in many cases, had all necessary amenities and were described as spacious and clean. Positive mentions extend to the structure's general tidiness with clean, cozy and spacious rooms contributing to overall pleasant stays.
However, not all reviews reflect the same level of satisfaction. Some guests reported significant cleanliness issues, such as dirty bathrooms with mold, unclean towels and superficial cleaning efforts. Complaints included stained pillowcases, damp and smelly towels and floors that seemed to have been neglected. Dust, lint and even unsanitary conditions in bathrooms were recurring themes in negative reviews. For these guests, the experience was marred by a lack of attention to cleanliness and maintenance.
While the positive reviews speak to a potentially great stay with cleanliness meeting expectations, the negative feedback suggests inconsistency. To ensure a more positive stay, it may be worth addressing specific cleanliness concerns directly with the management before or upon arrival.
Staff
Despite some challenges in communication and occasional difficulties in reaching staff, 'Soggiorno Madrid' is recognized for its highly attentive and helpful team, particularly Sam and the owner, who receive frequent praise for their warm and welcoming demeanor. Guests often highlight the exceptional kindness and availability of the staff, which significantly enhances their stay. Sam stands out for his consistent friendliness, helpful recommendations on local sights and dining options and impeccable attention to guests' needs. Although there are mentions of the reception being occasionally unstaffed and some guests experiencing issues with check-in, these are balanced by numerous comments on the personalized and constant attention provided by the host and cleaning staff. Overall, guests feel at home with the owner’s courteous approach making a noticeable positive impact. The ability to arrive without time restrictions and the good location of the hotel also add to the convenience of the stay.
Wi-Fi
The Wi-Fi experience at 'Soggiorno Madrid' offers a mixed bag. Some guests appreciated the good and functional internet, which allowed them to enjoy amenities like Netflix and YouTube on the TV. However, many others struggled with slow and unreliable connections, encountering frequent disconnections and poor overall connectivity. Despite these challenges, the presence of a functional coffee maker with capsules added a positive touch to their stay.
3 Star
Soggiorno Madrid offers an experience that is decent and has its highlights. Many guests find it to be a solid option for those seeking a place simply to sleep and take a shower, making it a suitable choice for short-term stays. The accommodations are essential but satisfying with some nice touches such as free coffee, tea and water, adding to the comfort. The staff are consistently praised for their kindness and excellent welcome, often standing out as a positive aspect of the stay.
While it has a good quality-price ratio and great value for money, the hotel does have room for improvement. Some guests note that a little more attention to detail, such as adding blackout curtains and a fresh coat of paint, could elevate the facility significantly. The main drawback appears to be the absence of breakfast, despite it being listed on the website, which left some guests disappointed. Additionally, a few reviews suggest that the price may be a bit high for the overall conditions offered.
Overall, Soggiorno Madrid is recommended for those looking for affordable accommodation without too many expectations. With its acceptable standard of rooms and friendly staff, it provides a pleasant stay and is worth considering for budget-conscious travelers.
No, Soggiorno Madrid doesn't have any pool.
No, a spa isn't available at Soggiorno Madrid.
No, Soggiorno Madrid doesn't allow dogs.
No, parking facilities aren't available at Soggiorno Madrid.