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Novella House

Florence , Via Del Porcellana 53 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNovella House in Florence continuously receives high praise for its prime location, allowing guests to explore major attractions with ease. Situated a short walk from the Santa Maria Novella train station, the hotel's central yet tranquil setting offers convenience and accessibility to landmarks, restaurants and historic sites. Guests frequently compliment the friendly and helpful staff, who provide excellent service and valuable recommendations for dining and sightseeing.

Though a traditional breakfast is not provided, guests enjoy an assortment of complimentary snacks and drinks, including pastries, coffee, tea and juices. The well-stocked snack basket allows for a light and convenient morning meal, earning positive feedback for its thoughtful touch.

The rooms at Novella House are a standout feature, impressing guests with their spacious, clean and beautifully decorated interiors. The blend of historical charm and modern amenities such as coffee machines and well-equipped kitchens makes for a memorable stay. Large comfortable beds, historical decor with frescoed walls and ceilings and a peaceful ambiance despite the central location are frequently mentioned as highlights.

Cleanliness is another area where Novella House excels. Guests appreciate the spotless and well-maintained rooms, daily housekeeping services and immaculate bathrooms, ensuring a comfortable and hygienic environment.

The hotel's staff garners exceptional reviews for their friendliness and attentiveness, enhancing the guest experience with their professional and welcoming demeanor. Practical assistance and a warm welcome, including providing maps and highlighting local attractions, add significant value to the stay.

Guests also have a generally positive experience with the hotel’s WiFi, which is described as efficient and reliable. Meanwhile, parking recommendations and nearby options help manage the challenges of arriving by car with tips to avoid parking fines in the ZTL area.

Novella House’s comfortable beds, especially in master bedrooms and those with four-poster styles, contribute to a restful stay, although a few guests suggest improvements in mattress consistency. The historical ambiance of the hotel, adorned with Renaissance-style decor and original paintings, further enhances the Florentine experience.

Overall, Novella House combines a central yet serene location with charming, clean accommodations and a friendly, helpful staff, making it a preferred choice for travelers looking to intimately experience Florence’s rich history and vibrant heart.
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Boutique-style Guest House

Luxury Guest House

Historic Guest House

Guest House for Honeymoon

Romantic Guest House

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Guest House with Parking

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4-Star Guest House

Room Types

Double or Twin Room Boasting frescoed ceilings and Florentine-style décor, this non-smoking room features free Wi-Fi and a private bathroom. Please specify bed preference when booking.

Superior Double Room Boasting a living area, frescoed ceilings and Florentine-style décor, this non-smoking room features free Wi-Fi and a private bathroom.

One-Bedroom Apartment Boasting frescoed ceilings and Florentine-style décors, this non-smoking apartment features free Wi-Fi. It consists of a bedroom, bathroom, and separate kitchen equipped with microwave and electric kettle.

Two-Bedroom Apartment Located in the heart of Florence's historic centre, this spacious air-conditioned apartment comes with a fully equipped kitchen, frescoed ceilings and 2 living area with a flat-screen TV. The 2 private bathrooms include a hairdryer and free toiletries. Wi-Fi is free.

Apartment with Shower This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment offers a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit has 3 beds.

Junior Suite with Terrace This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with city views, this suite also features air conditioning and a flat-screen TV. The unit has 1 bed.

Apartment with Garden View This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.

About Novella House

License: 048017AFR1185, 048017AFR2683, 048017AFR2710, 048017CAV0647, 048017CAV0677, IT048017B42BVUMHF6, IT048017B4FZOC2I9B, IT048017B4GNZHC8OC, IT048017B4MDUPKBVT, IT048017B4QNWHGSDV

Guest Reviews

8.5

Very Good

Location

Novella House boasts a prime location that guests consistently praise for its convenience and accessibility. Situated a short walk from the Santa Maria Novella train station, it provides an ideal base for exploring Florence with ease. Visitors appreciate the hotel's proximity to the city center, making all major attractions, restaurants and historic sites easily reachable on foot. This central position allows guests to enjoy the vibrant heart of Florence while also benefitting from the tranquility of the nearby quieter streets.

The hotel's strategic placement is highlighted as perfect for those arriving by train, facilitating their movements even with luggage in tow. Guests find it effortless to navigate to significant landmarks and tourist spots such as the Duomo, Piazza della Signoria, Uffizi Gallery and the bustling Mercato Centrale. Many have praised the location as exceptional for touring with everything they wished to see within comfortable walking distance.

Furthermore, visitors often commend the staff's friendliness and useful recommendations on dining and sightseeing, adding value to the stay. Novella House combines the benefits of a central yet peaceful setting with the comforts of spacious, charming rooms, making it a favored choice for travelers looking to experience Florence intimately and conveniently.

Breakfast

Nestled in the heart of Florence, Novella House offers a cozy experience with a charming touch when it comes to breakfast options. While traditional breakfast isn't provided, the hotel makes up for it with an array of complimentary snacks and drinks. Guests can expect a basket filled with delightful treats such as pastries, toast, individual jars of Nutella and an assortment of savory and sweet snacks that are replenished daily.

Coffee enthusiasts will appreciate the in-room coffee machine with Lavazza coffee pods, along with a selection of teas. Additionally, juice and water are available in the fridge, ensuring guests have everything they need for a light and convenient morning meal. The well-thought-out details, like cookies to accompany coffee or tea, earn extra points for hospitality.

Though a full breakfast may be absent, the provision of these complimentary goodies allows guests to have a simple and satisfying morning bite, which many found sufficient to hold them over until lunch. For those who seek a more substantial breakfast, nearby cafes like Caffé dei Fossi come recommended.

The overall sentiment points to a positive experience with the provided snacks, though some guests noted a preference for more diverse options, such as yogurt. Nonetheless, the well-stocked snack basket and coffee machine add a pleasant touch to the stay, allowing guests to start their day on the right note.

Rooms

Novella House impresses guests with its spacious, clean and beautifully decorated rooms, showcasing charming and rustic interiors adorned with frescoed walls and ceilings. Visitors appreciate the historical charm combined with modern facilities, such as coffee machines, washing machines and well-equipped kitchens. Many rooms are characterized by their large and comfortable beds, tasteful decorations and a historic Florentine atmosphere.

Guests often highlight the amazing city views and the quiet, peaceful ambiance despite being centrally located. The accommodations include a variety of options, from deluxe double rooms to family-friendly apartments, each offering a unique and comfortable stay. Frequent comments also mention the cleanliness and maintenance of the rooms, which are often more spacious than expected.

Despite some occasional issues such as misleading online descriptions, faulty showers and dim lighting in certain rooms, the overall sentiment remains highly positive. Novella House fulfills expectations of a memorable and cozy experience with its splendid rooms, ideal for both short and extended stays, while the courteous and helpful staff further enhance the visit.

Beds

Novella House is generally praised for having comfortable beds, which is a key criterion for travelers seeking a restful stay. Many guests appreciated the beds specifically describing them as comfortable, large and providing a great sleep experience. The master bedroom with its soft inner courtyard view and the double bed options were highlighted as particularly pleasant. The four-poster and canopy beds added a touch of charm according to several reviews.

However, experiences do vary and not all reviews were glowing. Some guests found the mattresses to be a bit too hard, needing review and there were mentions of a few beds being extremely uncomfortable. Sofa beds especially received mixed feedback with several noting discomfort. Overall, it seems that while the majority of guests found the bedding to contribute positively to their stay at Novella House, there is some room for improvement, particularly in ensuring greater consistency in mattress comfort across all accommodations.

Cleanliness

Novella House consistently receives praise for its impressive cleanliness. Guests frequently highlight the clean, spacious and well-maintained rooms and apartments, ensuring a comfortable stay. The hotel ensures cleanliness with daily housekeeping services, resulting in rooms that are not just clean but also tidy and organized. Bathrooms are noted to be new and immaculate with clean and comfortable linens and towels.

Further adding to its appeal, the hotel’s facilities are described as clean, hygienic and well-maintained. Although there were a few issues with the air-conditioning units and an isolated incident of unwashed dishes in the dishwasher, these do not significantly detract from the overwhelmingly positive feedback on the cleanliness. The attention to cleanliness spans from the rooms to the communal spaces, ensuring guests find the overall environment neat and tidy.

Novella House’s commitment to cleanliness and comfort, combined with the organized and spacious accommodations, makes it a reliable choice for travelers seeking a spotless and well-maintained stay.

Staff

Novella House boasts a team of staff that garners high praise for their exceptional service. Guests frequently highlight the friendliness and helpfulness of the staff, often emphasizing their welcoming nature and professional demeanor. Whether it’s offering excellent service throughout the stay or providing practical assistance and recommendations, the staff at Novella House consistently deliver a positive experience.

Many reviews commend specific team members, such as Alex and Matteo, for their attentiveness and helpful attitude. The reception team is often mentioned for being professional, courteous and readily available to address guests' queries through various communication channels, including WhatsApp. The seamless check-in and check-out processes further underscore the efficiency of the staff.

Guests appreciate the warm welcome and the effort made by the staff to provide maps, highlight local attractions and assist with reservations and recommendations for restaurants and bars. The supportive and accommodating nature of the staff extends to offering tips around the neighborhood and ensuring guests feel comfortable and well-informed during their stay.

Overall, the team at Novella House receives accolades for being kind, responsive and consistently delivering high-quality, friendly service, making it a notable aspect of the guest experience at the hotel.

Wi-Fi

Guests of Novella House have generally positive feedback about the hotel's WiFi. Reviews frequently highlight the good connectivity and strong, efficient operation of the internet service. Phrases such as "WiFi was very efficient," "good WiFi connectivity," and "fast wifi" recur, indicating a reliable and satisfactory experience for most visitors. The availability of Wi-Fi is consistently mentioned with several guests noting they had no complaints and describing the service as working well. However, there are occasional mentions of spotty and unreliable internet in certain rooms, along with isolated issues regarding non-functional network connections impacting television services. Despite these few concerns, the overall impression suggests that the majority of guests have had a positive experience with the WiFi at Novella House.

Parking

Guests of Novella House have found the parking situation to be generally positive with a few notes for future visitors. The property offers good tips for parking and there is available parking nearby, specifically highlighting the convenience of the parking center Excelsior. However, parking is not included in the stay and maneuvering to the location by car can be challenging but manageable. One should be cautious of the ZTL area to avoid fines, as street parking is very empty at night. Overall with a bit of planning, parking around Novella House can be seamlessly integrated into a stay.

Historic

Nestled in the heart of the city, Novella House immerses its guests in a rich, historical experience. The building itself is a stunning example of historical architecture with beautiful and charming high ceilings that are nicely painted. Guests feel transported to a different era, thanks to the Renaissance-style decor and original paintings that adorn the rooms and common areas. The historic ambiance is palpable, contributing to a very Florentine environment that fits seamlessly with the city's historic atmosphere. Each room boasts unique retro furnishings and vintage decor with some even featuring frescos on the ceilings, ensuring a stay that melds historical charm with modern comforts. Located right in the historic center, Novella House offers a perfect blend of history and style, making every guest feel connected to Florence's illustrious past.

No, Novella House doesn't have any pool.

No, a spa isn't available at Novella House.

No, Novella House doesn't allow dogs.

Yes, parking facilities are available at Novella House.

No, Novella House doesn't have a gym.

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