Maison Étoile

Florence 43.78650600, 11.23112100 , Via Francesco Veracini 23 (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMaison Étoile enjoys a highly praised location in a serene yet central residential area of Florence. With efficient public transportation, particularly the nearby tram line T2, guests can easily access the historic city center, train station and airport. The neighborhood is peaceful, offering a range of amenities such as cafes, restaurants, a pizzeria and supermarkets. This combination of tranquility and convenience makes Maison Étoile an excellent base for exploring Florence.

Although Maison Étoile does not include breakfast, the well-equipped shared kitchen and inviting common areas allow guests to prepare their own meals conveniently. The availability of nearby cafes offers delightful alternatives for breakfast. Guests frequently laud the owners' hospitality, further enhancing their stay with excellent cleanliness and easy accessibility to public transport.

Rooms at Maison Étoile are notably spacious, beautifully styled and meticulously clean, featuring modern bathrooms and well-equipped kitchens. Many rooms come with balconies or terraces adding to the charm. The serene ambiance and decor create a cozy atmosphere, though a lack of an elevator might pose an inconvenience for some. Overall, the rooms offer a comfortable and aesthetically pleasing environment.

The high standards of cleanliness at Maison Étoile are a significant highlight. Guests frequently commend the spotless condition of rooms and shared spaces, making for a comfortable and pleasant stay. The attention to detail in cleaning and maintenance ensures a fresh and inviting environment for visitors.

The staff at Maison Étoile are repeatedly described as kind, helpful and welcoming. Particular praise is directed towards Sandro, the owner, for his considerate and supportive nature. Guests appreciate the team's professionalism, friendly demeanor and the personal touch of being readily available to assist with any needs, contributing to a positive overall experience.

The availability of free WiFi is well-received with most guests finding it reliable and functional for general use. However, a few experienced intermittent connectivity issues, which could be a minor inconvenience.

Parking options at Maison Étoile cater to various needs with secure and convenient paid parking available nearby. Guests appreciate the clear guidance provided by the host and the overall ease and security of parking arrangements.

While some guests found the beds comfortable, there were mixed reviews regarding their overall quality. Some mattresses were deemed too old or uncomfortable and bed noise was noted as a problem. Nevertheless, guests continued to value the spacious and clean rooms despite these concerns.

In summary, Maison Étoile delivers a comfortable, clean and conveniently located accommodation experience in Florence, enhanced by welcoming staff and well-maintained facilities.
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Room Types
Superior Double Room Guests will have a special experience as this double room features a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Double Room with Private External Bathroom Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Suite with Balcony This room is the most large of dimension. is double size, inside is present one big bathroom with shower, bidet and wc. stay included private balcony. one sofa-bed and TV with satellite channels. air conditioned and High fast wi-fi.

About Maison Étoile
License: 048017AFR2286, IT048017B4PWLD3MHM
Guest Reviews
8.5
Very Good
Location
Maison Étoile boasts an excellent location for those visiting Florence, offering convenient access to the city's attractions. Situated in a quiet residential area, it's well-connected to public transportation with a tram stop just a short walk away. Guests found it easy to reach the historic city center in only a few minutes by tram, making it a practical choice for exploring Florence.

The neighborhood is peaceful yet central, providing access to supermarkets, cafes, restaurants and a pizzeria nearby. Despite being slightly removed from the bustling city center, the area offers the advantage of tranquility and proximity to essential amenities. For those traveling by car, there is good parking availability in the vicinity.

Public transportation options are plentiful, making it straightforward to get to the train station, airport and key points of interest. The tram line T2, which visitors frequently mentioned, links the accommodation with Florence's central areas and the Santa Maria Novella station.

Overall, the location of Maison Étoile is appreciated for its strategic positioning between the city center and the airport, making it an excellent base for both short and extended stays. The blend of convenience, accessibility and a peaceful environment ensures a comfortable and practical stay for visitors.

Breakfast
Maison Étoile offers a unique experience for guests with its shared kitchen and common living area. Although breakfast isn't included in the service, guests have access to a fully equipped kitchen, complete with all the necessary utensils, allowing them to prepare their own meals. Many found the kitchen to be a convenient and well-functioning feature. The shared spaces, including a terrace, provide comfortable settings for enjoying meals, whether it's a morning coffee or an evening dinner.

Some guests did indicate a desire for more breakfast options available directly from the hotel. Despite this, the presence of great cafes in the surrounding area offers ample alternatives for a delightful breakfast experience. The owners garner praise for their kindness and availability, enhancing the overall stay with their hospitality. With excellent cleanliness and easy access to the tram for quick trips to the city center, Maison Étoile remains a commendable choice for those who don't mind a bit of self-catering during their stay.

Rooms
Situated in a quiet area, Maison Étoile stands out thanks to its beautifully styled and remarkably spacious rooms. Guests consistently appreciated the size and comfort of their accommodations, highlighting features such as large, comfortable beds, well-equipped kitchens and modern, clean bathrooms, some of which include bathtubs or large sinks. Many rooms offer the added charm of a balcony or terrace with lovely views, enhancing the overall experience.

The rooms are not only spacious but also meticulously maintained. Cleanliness is a recurring theme in guest reviews with many noting the pristine condition of both the rooms and bathrooms. The decor is frequently described as beautiful and welcoming, creating a decidedly cozy atmosphere.

Despite the hotel being located at a considerable distance from public transportation and lacking an elevator, which could be an inconvenience for those with heavy luggage, the positives vastly outweigh these drawbacks. The presence of shared kitchens, equipped with everything necessary for meal preparation, is a significant plus and there is plenty of space even when multiple guests use the facilities simultaneously.

Moreover, guests were pleased with the excellent service, noting the friendly and courteous nature of the staff and the convenience of nearby amenities, such as the Giotto pizzeria and a supermarket just around the corner. Overall, Maison Étoile offers a comfortable and serene stay with well-furnished, spacious rooms that guests found both functional and aesthetically pleasing.

Beds
At Maison Étoile, guests have mixed opinions about the beds. While some found the beds to be very comfortable and appreciated the queen size, many others encountered issues with both comfort and noise. A recurring concern is that the mattresses need replacing with several guests mentioning that they could feel the springs or found the mattresses too soft or poorly placed. The beds often creak with every movement, which detracted from the overall sleep quality for many. Additionally, some guests found the pillows extremely thin and uncomfortable, contributing to a less-than-ideal sleeping experience. Despite these drawbacks, the host’s hospitality and the spacious, clean rooms were appreciated, even if the overall comfort of the beds left room for improvement.

Cleanliness
Maison Étoile excels in maintaining high standards of cleanliness, as reflected in numerous guest reviews. Visitors consistently praise the pristine condition of both rooms and shared facilities, highlighting spotless bathrooms, kitchens and common areas. The accommodations are described as very clean, well-maintained and modern, contributing to a comfortable and pleasant stay. Guests appreciate the spaciousness and tasteful furnishings, often noting the attention to detail in cleaning and upkeep. The hygiene levels are commended with comments on the sufficient provision of towels and the fresh, fragrant environment. The property’s cleanliness, combined with its quiet and charming neighborhood, makes it a standout choice for travelers seeking comfort and good value for money.

Staff
Maison Étoile boasts a staff that is frequently described as kind, helpful and welcoming. Numerous reviews highlight the courtesy and professionalism exhibited by the hosts and management. The owner, Sandro, receives particular praise for his considerate and supportive nature, often going above and beyond to assist guests. His prompt and helpful responses to requests, coupled with an attentive reception offering great local tips, enhance the overall guest experience.

Most reviewers consistently mention the friendly and accommodating demeanor of the entire staff, making guests feel at home. The team’s dedication to hospitality, from the welcoming reception to the continuous availability and assistance throughout the stay, is a recurrent theme in the feedback.

While there were isolated mentions of unfriendly behavior and intrusiveness, the majority of comments reflect positively on the staff's approach, underscoring their efforts to provide excellent service and a welcoming atmosphere. The personal touch of living near the guests and being readily available for any needs is appreciated by most visitors.

In summary, Maison Étoile’s staff excels in making their guests feel welcomed, supported and valued, contributing to a delightful and memorable stay.

Wi-Fi
Guests have generally had positive experiences with the WiFi at Maison Étoile. Many appreciated the availability of free WiFi and noted that both the TV and WiFi functioned perfectly. Internet access was mentioned to be secure and good. However, there were occasional remarks about losing connectivity and the internet not being very fast, which might not make it ideal for remote work. A few guests had trouble connecting their devices at times and the WiFi did drop occasionally. Despite these intermittent issues, no major complaints about WiFi were highlighted, indicating a satisfactory service for most guests.

Parking
Maison Étoile offers a range of parking options that cater to different needs. Guests have noted the availability of secure and convenient paid parking located just a few steps from the building or a short 100-meter walk away in a locked garage. For a daily fee, usually around €15 to €20, visitors appreciate the assurance of safe and secured parking.

The access to these parking facilities is well-facilitated and the host is credited with providing clear and helpful guidance on parking arrangements. Several guests have highlighted the convenience of the private parking options, while others have remarked on the availability of free night-time street parking, although it can be challenging to find a spot during the day due to residential restrictions and high demand.

Despite the minimal presence of the owner in some instances, the satisfaction with the excellent parking service, including the ability to park bicycles, remains high. Overall, while securing a parking space can come at an extra cost, the security and ease of access provided are well-regarded by visitors to Maison Étoile.


No, Maison Étoile doesn't have any pool.

No, a spa isn't available at Maison Étoile.

No, Maison Étoile doesn't allow dogs.

Yes, parking facilities are available at Maison Étoile.

No, Maison Étoile doesn't have a gym.

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