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Hotel Berna

Florence , Largo Fratelli Alinari 11 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Berna in Florence garners outstanding reviews, primarily for its prime location, exceptional cleanliness and warm, professional staff. Centrally situated just a short walk from Florence's main train station, Santa Maria Novella, the hotel offers easy access to the city's historic heart, major attractions like the Duomo and numerous dining and shopping options. Despite its centrality, the area remains quiet, ensuring a peaceful stay while being steps away from the vibrant city life.

Guests consistently praise the hotel for its spacious, immaculate rooms, which are well-furnished with modern amenities, including comfortable beds, air conditioning and minibars. The combination of antique-looking decor and modern conveniences creates a comfortable and aesthetically pleasing environment. The rooms are highlighted as comfortable and quiet, providing a restful retreat from the bustling city.

The breakfast experience at Hotel Berna is another highlight, receiving acclaim for its delicious, homemade and varied offerings. For a nominal fee, guests enjoy a generous spread of sweet and savory options with particular praise for the quality of the coffee and the attentiveness of the breakfast staff. Small touches, such as complimentary cappuccinos and engaging conversations, add to the pleasant dining experience.

The staff at Hotel Berna stands out for their kindness, friendliness and exceptional service. Specific mentions of individuals like Nadia underscore the personal touch and dedication to making guests feel welcome and well-cared for. The reception team is noted for their cheerful demeanor and willingness to assist with any requests, significantly enhancing the overall guest experience.

Despite some minor issues like occasional Wi-Fi connectivity problems and the need for prior parking reservations due to limited spaces, the general feedback remains overwhelmingly positive. The hotel offers practical parking solutions and enjoys an excellent location, making it a convenient choice for travelers arriving by car.

Hotel Berna is also recognized for its family-friendly atmosphere, providing comfortable accommodations suitable for families, complete with helpful and welcoming staff who contribute to a home-like environment. While there are minor drawbacks like low water pressure in the showers and the aging manual elevator, these do not detract from the overall positive experience.

In summary, Hotel Berna offers a seamless blend of convenience, comfort and hospitality, making it a highly recommended choice for visitors keen to explore Florence's historic charm.
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Hotel with Free Wi-Fi

Hotel Berna provides complimentary Wi-Fi, ensuring guests can easily connect online. Its central location and comfortable amenities make it a convenient choice.

Historic Hotel

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Small Hotel

Room Types

Classic Double Room En suite room with parquet floors. Offers free Wi-Fi, air conditioning, and a flat-screen TV with Italian digital channels.

Deluxe Triple Room En suite room with parquet floors. Offers free Wi-Fi, air conditioning, and a flat-screen TV with Italian digital channels. Please specify bed preference when booking.

Family Room En suite room with parquet floors. Offers free Wi-Fi, air conditioning, and a flat-screen TV with Italian digital channels.

About Hotel Berna

License: 048017ALB0242, IT048017A1U8UKOLPC

Guest Reviews

8.5

Very Good

Location

Situated just a short walk from Florence's central train station, Hotel Berna consistently receives high praise for its prime location. The hotel boasts an excellent position, making it ideal for those arriving by train and those keen to explore the city's historic heart. Visitors appreciate the proximity to public transportation hubs, major landmarks like the Duomo and a variety of restaurants and shops.

Thoughtfully placed near the Santa Maria Novella station, the hotel provides easy access to Florence's main attractions, all within walking distance. Guests repeatedly mention the convenience of being close to key sights, supermarkets and several dining options, fitting for both short and long stays.

The hotel's strategic location is highlighted as both central and quiet, allowing guests to enjoy a peaceful stay while being steps away from the vibrant city center. Simple directions like a two-minute walk to the train station and a ten-minute stroll to the historic center make it effortless for travelers to navigate the area.

In addition to its location, Hotel Berna receives accolades for its cleanliness, spacious rooms and welcoming staff. Whether for a quick trip or an extended visit, the hotel's situational advantage coupled with top-notch service offers a seamless experience for exploring all that Florence has to offer.

Breakfast

Hotel Berna offers a breakfast experience that consistently receives positive feedback from guests. Many reviewers praise the breakfast for being delicious, homemade and varied with both sweet and savory options available. The offerings are described as abundant and excellent with good quality and a nice variety of items. The coffee, particularly cappuccino, is often highlighted for its excellence.

For a nominal fee of 8 euros, guests enjoy a generous and thoughtfully prepared breakfast, which some find to be excellent value for money, while others feel it should be included in the room rate. Despite mixed opinions on the cost, the consensus is that the selection and quality justify the price. Fresh products and a range of options make the breakfast at Hotel Berna a memorable part of the stay.

The breakfast staff receive high marks for their friendliness, attentiveness and willingness to accommodate requests. Personal touches, like engaging conversations, city tips and small gestures such as Easter chocolates and complimentary cappuccinos, add to the pleasant breakfast experience. However, there is a mention of some discomfort due to how staff interactions were handled in one review.

The breakfast service schedule is noted as a minor drawback by a few guests, who find the starting time of 8 a.m. to be a bit late and the duration somewhat short. Despite this, the overall feedback remains highly favorable, making breakfast at Hotel Berna a well-regarded part of the hotel’s amenities.

Rooms

Hotel Berna's rooms receive high praise from guests for their cleanliness and comfort. Many reviews highlight that the rooms are exceptionally clean, often using terms like "100% clean," "immaculate," and "super clean." The comfort of the beds and the quality of sleep also stands out with multiple reviews commending the "comfortable beds" and "very comfortable" rooms.

The size of the rooms is frequently mentioned with guests appreciating the spaciousness and the ability to move around freely. Descriptors such as "large," "spacious," and "ample" are commonly used, ensuring a stay that doesn't feel cramped. Additionally, the decor and furnishings in the rooms add to the overall positive experience, noted to be "beautiful," "well-furnished," and a pleasing mix of "antique-looking decor and modern-type beds."

Several reviews mention that the rooms are well-equipped with modern amenities, including air conditioning, room safes, electric kettles and minibars. Although some guests experienced small elevators and minor issues with showers, these instances seem isolated compared to the overwhelmingly positive feedback about the room conditions.

The tranquility of the rooms is another highlight. Guests appreciate that the rooms are "quiet," offering a peaceful retreat from the bustling city outside. This sense of calmness is complemented by well-maintained and "well-renovated" facilities.

In summary, Hotel Berna offers rooms that are clean, spacious and comfortable with elegant decor and modern amenities, making it a highly recommended choice for a pleasant and restful stay.

Beds

Hotel Berna consistently receives positive feedback for its beds, which guests frequently describe as comfortable, clean and inviting. Many reviewers highlight the quality and comfort of both the beds and pillows, often mentioning that the beds are so comfortable they are hard to leave. The rooms themselves are noted to be clean and spacious, adding to the overall comfort of the stay.

However, a few guests pointed out that some beds were either too small, a bit too soft or had mattresses that split into two, which could be uncomfortable for couples. Despite these occasional issues, the general consensus is that the beds at Hotel Berna offer a restful and pleasant sleeping experience.

Cleanliness

Hotel Berna is highly praised for its immaculate cleanliness and modern amenities. Guests have consistently noted that the rooms, bathrooms and communal areas are impeccably clean and well-maintained. Many reviews highlighted the comfort and brightness of the rooms, which are spacious and equipped with high-quality materials. The hotel's cleanliness extends to its facilities, ensuring a pleasant and hygienic stay for all visitors.

Customers were particularly impressed with the helpful and friendly staff, who contributed to a welcoming atmosphere. The hotel's prime location, close to shops and public transport, adds to its appeal. Despite a minimal issue with noise from a nearby garbage collection point, the overall experience is overwhelmingly positive. Travelers can expect excellent cleanliness, comfortable accommodations and exceptional service during their stay at Hotel Berna.

Staff

The staff at Hotel Berna consistently receives high praise from its guests, who applaud their exceptional service and professionalism. Descriptions of the team often include terms such as kind, friendly and helpful. Guests appreciated the warm welcomes and noted that the staff was attentive to their needs, often going above and beyond to ensure a pleasant stay. Specific shout-outs frequently mentioned Nadia, who is celebrated for her kindness and dedication. The reception staff, in particular, were commended for their cheerful demeanor and willingness to assist with any requests. Many reviews highlighted the clear and helpful instructions provided, even when the reception was closed. The overall hospitality of the staff significantly contributed to the positive experiences of the guests, making them feel genuinely cared for and well-attended.

Wi-Fi

Hotel Berna boasts an excellent location, just a stone's throw from Santa Maria Novella station and within a short walk of the Duomo, making it a prime spot for tourists. Guests appreciated the friendly and helpful staff who were always ready to assist. The Wi-Fi received mixed reviews; while some found it to be very good, others experienced issues with weak signals, intermittent connectivity or complete unavailability in their rooms. Despite these occasional setbacks, the hotel's central location and accommodating staff remain strong highlights for visitors.

Parking

Hotel Berna offers various parking options for guests arriving by car with several positive remarks from reviewers highlighting its convenience. The hotel assists guests in securing parking arrangements, either in an available courtyard across the street or a private lot directly opposite the hotel. Despite these options being practical and providing peace of mind, they come at a cost with fees that can be considered on the higher side. Prior reservation of parking spots is essential due to limited spaces, but the hotel's clear communication and helpful staff make this process smooth.

Some minor inconveniences noted include the noise from street cleaning machines early in the morning and a somewhat cramped environment, which might not be suitable for those with claustrophobia. Despite these drawbacks, the overall sentiment is positive with the efficient tram service connecting the hotel to the city center being an added benefit. Overall, Hotel Berna makes a commendable effort to accommodate guests' parking needs.

Family

Hotel Berna in Florence shines as a family-oriented establishment, creating an atmosphere that truly feels like home. Guests appreciate the incredibly comfortable beds with arrangements ideal for families, consisting of both double and single beds. The hotel's clean accommodations and room sizes are notably sufficient for families with teenagers, ensuring a pleasant stay for larger groups. Visitors are particularly fond of the warm and welcoming attitude of the staff, who treat everyone with amazing, family-like hospitality, contributing to a genuine family vibe. Though there are some downsides, such as low water pressure in the showers and an aging, manually-operated elevator, these issues do not seem to overshadow the overall positive experience. The friendly staff and the strong family atmosphere are frequently highlighted, making Hotel Berna a recommendable choice for families visiting Florence.

Historic

Hotel Berna in Florence offers an exceptional location for visitors keen on exploring the city's rich historical tapestry. Nestled within a historic tenement house, the hotel is strategically positioned just steps from the central station, ensuring very easy access to transport. It’s a mere 10-minute walk to the Duomo and no more than a 20-minute stroll to most of Florence’s major attractions, making it an ideal base for sightseeing.

Guests highlight the hotel's proximity to the entire historic center, including the major points of interest with flat and simple pathways leading to these iconic spots. Travelers appreciate the hotel's perfect blend of ancient charm with modern amenities. Staff service is frequently praised for exceptional cleanliness and readiness to assist, even during late-night arrivals. Hotel Berna offers an attractive option for those wishing to immerse themselves in the heart of Florence's historical and cultural splendor.

No, Hotel Berna doesn't have any pool.

No, a spa isn't available at Hotel Berna.

No, Hotel Berna doesn't allow dogs.

Yes, parking facilities are available at Hotel Berna.

No, Hotel Berna doesn't have a gym.

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