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Summary of reviewsFlorence Express Inn is strategically located just off Interstate 95, offering travelers a convenient and accessible stop for long journeys. Its position outside the city provides a peaceful environment while still allowing easy access to attractions like Darlington Speedway and various local amenities. Guests appreciate the nearby restaurants and stores, adding to the inn's value as a budget-friendly choice for both leisure and business visits.
The inn's rooms have received mixed reviews, with many guests praising their spaciousness, comfort, and cleanliness. The beds are generally comfortable, with good water pressure in the showers, and the hotel staff's commendable service enhances the overall experience for many guests. Rooms on the first floor are often highlighted for their quality. However, some visitors have noted maintenance issues and a need for more thorough cleaning, particularly regarding outdated furnishings and occasional unpleasant odors.
While cleanliness has been a concern for some, positive remarks include clean, comfortable beds and fresh linens. The staff at Florence Express Inn consistently earns high praise for their friendliness and helpfulness, contributing to an inviting atmosphere. Their polite and hospitable service, especially during check-in or when resolving issues, leaves a favorable impression on guests.
In summary, Florence Express Inn stands out for its strategic location, attentive staff, and comfortable accommodations, despite some areas needing improvement in maintenance and cleanliness. The inn provides a practical and friendly environment for travelers seeking convenience and value. Show more
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Categories
Hotel with Outdoor Pool
The outdoor pool at this hotel is described as meticulously maintained and surrounded by lush greenery, creating a tranquil oasis. It features comfortable loungers for relaxation, and guests have access to nearby golf, bike hire, and tennis courts.
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Room Types
Single King Smoking GuestroomRoom features a microwave, a small refrigerator and tea- and coffee-making facilities.
Single King Non-Smoking GuestroomRoom features a microwave, a small refrigerator and tea- and coffee-making facilities.
Double Queen Smoking GuestroomRoom features a microwave, a small refrigerator and tea- and coffee-making facilities.
Double Queen Non-Smoking GuestroomRoom features a microwave, a small refrigerator and tea- and coffee-making facilities.
Guest Reviews
5.4
Rated
Location
Florence Express Inn offers a strategic location that appeals to travelers seeking convenience and accessibility. Positioned just off Interstate 95, it provides a perfect stop for those embarking on long journeys across the country. Its proximity to the highway makes it an easy find, which is ideal for those looking to break up their trip with a restful night. Guests appreciate its closeness to key destinations such as Darlington Speedway and McCleods Physician offices, making it a practical choice for both leisure and business visits.
The inn's location rests comfortably outside the city, providing a peaceful and quiet environment that still allows guests to access city attractions and amenities with ease. The nearby convenience stores and restaurants enhance the convenience factor, offering a range of options for food and essentials. The expressway access further contributes to its appeal as a budget-friendly option, offering great value for money while providing essential conveniences for travelers.
Rooms
The Florence Express Inn offers a range of rooms that have garnered mixed reviews from guests. On the positive side, many visitors found the rooms to be spacious, clean, and comfortable, with clean beds and good water pressure in the showers. Some appreciated the pleasant scent and the cleanliness of their accommodations. The hotel staff received commendations for their service, contributing to an overall positive experience for some guests. The rooms on the first floor seem to have an edge in terms of quality, and travelers often mentioned the room size as a highlight.
However, several reviews point to areas needing improvement. Some guests encountered maintenance issues, such as peeling trim and a musty odor, and noted the need for more thorough cleaning. Concerns were raised about the presence of stains and outdated furnishings. Despite these inconsistencies, the hotel does appeal to those looking for a simple, comfortable stay.
Beds
The Florence Express Inn offers a mix of experiences when it comes to their beds. Many guests found the beds to be very comfortable and cozy, often describing them as great, with some even claiming it was the first time they slept without any back pain. The beds were generally well-made, free of any stains on chairs, and did not have strange odors. However, some guests raised concerns about cleanliness, citing issues like burn holes in bed coverings and even more troubling stains. The comfort level also varied, as a few guests found the beds hard and woke up with back pain. Despite the occasional lack of sufficient pillows, the cleanliness and comfort of many beds received praise from guests. Overall, while not every experience was perfect, positive remarks about the comfortable beds are a noteworthy highlight.
Cleanliness
The Florence Express Inn receives mixed reviews concerning cleanliness, with viewpoints ranging from positive to troubling. On the brighter side, some guests appreciated the clean and comfortable beds and linens, as well as the presence of new sheets and towels. A few reviewers noted that their rooms were perfectly clean and expressed satisfaction with the cleanliness of the environment, citing friendly staff and a comfortable stay.
However, the less favorable reviews paint a starkly different picture. Several guests reported encounters with roaches and other bugs, leading to descriptions of rooms as roach-infested and filthy. Issues like cigarette burns, concerning stains on bedding, and odors of smoke have been highlighted. Many found the rooms unclean, pointing to dirt, peeling paint, and substantial hygiene concerns such as dirty bathrooms and unpleasant odors.
Despite the presence of clean aspects and some positive guest experiences, the overall consensus leans more towards a need for improved cleanliness and maintenance practices at the Florence Express Inn.
Staff
The staff at Florence Express Inn consistently receives high praise for their friendliness and helpfulness, creating an inviting atmosphere for guests. They demonstrate a welcoming and customer-oriented approach, ensuring that visitors feel well taken care of from the moment they arrive. Politeness and hospitality are hallmarks of the service provided, with specific mentions of front desk personnel and housekeepers going above and beyond their duties. Guests appreciate the quick and efficient service, whether at check-in or when addressing issues, with staff members like Alexis earning commendations for her exceptional personality. Even when challenges arise, management is attentive and proactive, showing an apologetic and accommodating stance. Overall, the positive and supportive demeanor of the staff contributes to a pleasant stay, making guests feel valued and comfortable.
Yes, Florence Express Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Florence Express Inn.
Yes, Florence Express Inn welcomes dogs.
Yes, parking facilities are available at Florence Express Inn.