InfoSummary of reviewsPeppers Craigieburn Resort receives substantial praise for its exceptional location, nestled in a quiet and picturesque area with beautifully maintained gardens and stunning views over a golf course. Guests appreciate the blend of seclusion while being conveniently near Bowral and Mittagong, contributing to a tranquil and relaxing atmosphere enhanced by the historic charm of the old building. The resort's excellent facilities, such as cozy lounge bars with open fires and its reputable bar and restaurant, further elevate the overall experience.
The breakfast experiences are mixed but largely positive with many guests lauding the good range and quality of the breakfast buffet which often includes in the room tariff. The staff's professionalism and warmth are frequently commended, creating a satisfactory and enjoyable breakfast experience despite some criticisms regarding limited dietary options and occasional charges for specific items.
Dinner at the resort is often a highlight with high praise for the quality and flavor of the dishes, professional service and the rustic charm of the restaurant. Notable items like the roast lamb receive specific mentions and both the Dining Room and Hickorys restaurant are celebrated for their excellent meals and attentive staff, contributing to a memorable dining experience.
Opinions on the guest rooms are varied. Many guests appreciate the comfortable beds and spacious accommodations, especially rooms with balconies. However, there are noted issues with small and outdated bathrooms, occasional maintenance issues and noise levels that detract from the overall tranquility. While common areas are clean, the rooms are described as appearing tired, indicating a need for modernization.
Cleanliness at the resort is generally praised with many noting clean and comfortable accommodations. Nonetheless, there are mentions of dated rooms and some serious cleanliness concerns, such as old carpets and unpleasant smells, suggesting that a bit of modernization and more attentive cleaning protocols would benefit the resort.
The staff are highly regarded for their friendliness and professionalism, ensuring guests feel looked after and valued. While there are occasional critiques of unenthusiastic or unhelpful staff members, the overall feedback highlights a positive and welcoming experience due to the dedicated and friendly team.
The resort's golf course is a standout feature with guests consistently praising the scenic landscape and convenience of having a well-maintained private golf course on-site, significantly enhancing the overall experience.
Beds receive mixed yet predominantly positive feedback with many guests finding them very comfortable. However, some mention discomfort related to hard beds or inadequate bedding. Despite these occasional issues, the resort maintains a friendly atmosphere, enhancing the guest experience.
In summary, Peppers Craigieburn Resort is highly recommended for its beautiful location, excellent dining and friendly staff with a few areas for improvement to enhance the guest experience further. Show more
