Palais Shazam & SPA
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Summary of reviewsPalais Shazam & SPA is praised for its exceptional location in the heart of Fes, offering guests a perfect blend of easy access to the city’s attractions and a quiet, serene environment. The thoughtful design aligns beautifully with its surroundings, effortlessly capturing the charm of the Medina while providing easy navigation, especially for those traveling by car. The prime position of the hotel acts as a gateway to both the historic exploration of Fes and tranquil moments within the riad.
Guests highly regard the dining experiences at Palais Shazam & SPA, with breakfast being noted for its plentiful and delicious selections including local Moroccan specialties, served with warmth and a smile. The dinner menu is equally memorable, offering exquisite tagines and couscous amidst a delightful atmosphere, further enhancing the culinary delight of the stay.
Rooms at the hotel are consistently praised for their spaciousness, cleanliness, and comfortable ambiance. Despite minor cosmetic issues, guests appreciate the decor and functionality of the rooms which contribute to a pleasant retreat after exploring the Medina. The cleanliness of the hotel is generally seen positively, with well-kept facilities and attentive staff ensuring a tidy, organized environment.
The staff at Palais Shazam & SPA is a remarkable asset, consistently receiving commendations for their helpfulness, kindness, and dedication to guest satisfaction. Their personalized service enhances the overall experience, fostering a welcoming and homey atmosphere.
The spa offers highly praised wellness experiences with its outstanding hammam and massage services, providing guests with relaxation and value for money. The pool area is another significant highlight, described as beautiful and well-maintained, offering a peaceful retreat, especially during hot days. Both the spa and pool contribute to the hotel's enchanting appeal, providing delightful settings for relaxation and leisure.
Overall, Palais Shazam & SPA offers a comprehensive and memorable stay characterized by its strategic location, exceptional dining, spacious rooms, dedicated staff, and inviting wellness facilities, leaving guests eager to return to this haven of hospitality and tranquility in Fes.
Categories
Guests highly regard the dining experiences at Palais Shazam & SPA, with breakfast being noted for its plentiful and delicious selections including local Moroccan specialties, served with warmth and a smile. The dinner menu is equally memorable, offering exquisite tagines and couscous amidst a delightful atmosphere, further enhancing the culinary delight of the stay.
Rooms at the hotel are consistently praised for their spaciousness, cleanliness, and comfortable ambiance. Despite minor cosmetic issues, guests appreciate the decor and functionality of the rooms which contribute to a pleasant retreat after exploring the Medina. The cleanliness of the hotel is generally seen positively, with well-kept facilities and attentive staff ensuring a tidy, organized environment.
The staff at Palais Shazam & SPA is a remarkable asset, consistently receiving commendations for their helpfulness, kindness, and dedication to guest satisfaction. Their personalized service enhances the overall experience, fostering a welcoming and homey atmosphere.
The spa offers highly praised wellness experiences with its outstanding hammam and massage services, providing guests with relaxation and value for money. The pool area is another significant highlight, described as beautiful and well-maintained, offering a peaceful retreat, especially during hot days. Both the spa and pool contribute to the hotel's enchanting appeal, providing delightful settings for relaxation and leisure.
Overall, Palais Shazam & SPA offers a comprehensive and memorable stay characterized by its strategic location, exceptional dining, spacious rooms, dedicated staff, and inviting wellness facilities, leaving guests eager to return to this haven of hospitality and tranquility in Fes.
Riad with Spa
The riad features a spa providing various treatments for relaxation and rejuvenation. Guests can indulge in traditional Moroccan therapies.
Riad with Swimming Pool
Outdoor Pool
Small Riad
Riad for Yoga
4-Star Riad
Riad with Outdoor Pool
Guest Reviews
Nestled in the heart of Fes, Palais Shazam & SPA boasts an exceptional location that offers the perfect blend of accessibility and immersion in the rich tapestry of the Medina. Guests consistently highlight the hotel’s prime position, providing easy access to the main attractions and vibrant souks while being remarkably quiet and peaceful. The added convenience of direct access to a well-monitored parking lot ensures easy navigation for those traveling by car, making it particularly attractive for road travelers. The hotel's thoughtful design matches its splendid surroundings, capturing the charm seen in photos with beautiful facilities that complement its strategic location. Whether one is eager to explore the historic streets or enjoy tranquil moments within the riad, the superb location of Palais Shazam & SPA proves to be an ideal gateway to experiencing the allure of Fes.
At Palais Shazam & SPA, guests can expect a breakfast experience that consistently receives high praise. The morning meal is frequently described as plentiful, varied, and delicious, often featuring traditional Moroccan specialties. Many guests commented on the abundance and quality of the offerings, highlighting the homemade and typical local products that make each breakfast unique. The staff's warm and welcoming nature adds to the enjoyment, with special mentions for being served with a smile. The generous portions and careful preparation ensure that both breakfast and other dining options like lunch and dinner are well-received.
While there were occasional mentions of a disappointing breakfast experience, such instances seem to be exceptions rather than the norm. Overall, the breakfast experience at Palais Shazam & SPA is highly regarded, making it a recommended part of any stay at the hotel. The ambiance of the dining area and the attention to detail contribute to a delightful start to the day.
Palais Shazam & SPA offers a delightful dining experience that guests remember fondly. The restaurant's ability to serve meals on-site is a significant advantage, providing both convenience and quality to those staying at the hotel. Guests rave about the delicious cuisine, with particular praise for the tagines and couscous, which are described as excellent and exquisite. The menu, which features home-cooked, family-oriented Oriental cuisine, allows diners to explore authentic flavors. Meals, including both breakfast and dinner, consistently receive high marks for quality and variety. The restaurant’s atmosphere and pricing also enhance the dining experience, making it a pleasant setting to enjoy good food. While some guests mention meals being pricey, and better options existing outside the hotel, the overall sentiment highlights the restaurant’s ability to deliver a satisfying and delicious dining experience worthy of the hotel's reputation.
Palais Shazam & SPA offers guest rooms that have been consistently praised for their spaciousness and cleanliness. The superior rooms stand out for their ample light and functional design, making them particularly appealing. Guests frequently mention the rooms as being quite comfortable, well-decorated, and equipped with essential amenities. Furthermore, the bathrooms are noted for their pleasantness, even if some are slightly outdated, they remain functional and well-maintained.
The hotel's location near the medina of Fès adds a strategic advantage to the stay, allowing easy exploration of the area. While some reviews point out minor cosmetic issues such as dampness on certain walls or aging furniture, these do not overshadow the overall comfort and practicality of the rooms. Whether air-conditioned or outfitted with courtesy supplies, these rooms provide a reliable retreat for travelers. The decor throughout the establishment contributes to an elegant ambiance, complemented by the facility's pool, which adds to the overall appeal. Overall, Palais Shazam & SPA provides an enjoyable stay with its spacious and tasteful rooms.
Palais Shazam & SPA receives mixed reviews regarding its cleanliness, but there are several notable positives that stand out. The hotel is described by many guests as clean and very well-kept, with particular praise for the overall maintenance and tidiness of both the rooms and outdoor spaces. Visitors appreciate the attentive staff who prioritize hygiene and ensure that rooms are generally clean and organized. The cleanliness of the pool area is also highlighted as well-maintained. Guests often express a comfortable feeling, almost like being at home, thanks in part to the cleanliness and organization of the space. However, some reviews mention areas for improvement, noting issues such as aging furniture, outdated bathrooms, and occasional lapses like dirty curtains and minor pest presence. Despite these occasional critiques, the hotel's cleanliness is often described positively, with attention to detail being a key strength noticed by many.
Nestled in the heart of a vibrant locale, Palais Shazam & SPA boasts an extraordinary team that has consistently left a positive impression on its guests. The staff at this establishment is frequently described as helpful, friendly, and incredibly kind, with special mentions of individuals like Mohamed, Hassan, and Hamid, who have gone above and beyond to enrich visitor experiences. Guests have noted the team's attentiveness and readiness to ensure comfort and satisfaction throughout their stay, always greeting visitors with warm smiles and a welcoming demeanor. The reception and personalized treatment have been commended for making guests feel instantly at home. Knowledgeable and resourceful, staff members not only anticipate needs but also offer valuable insights into the local culture. Their unwavering dedication to providing top-notch service and creating unforgettable experiences is a hallmark of this enchanting retreat, leaving guests eager to return to this haven of hospitality.
Palais Shazam & SPA offers a high-quality wellness experience that has been praised by guests for its exceptional hammam and massage services. Visitors have consistently highlighted the fantastic hammam as a standout feature, describing it as a wonderful and relaxing experience. Many have enjoyed combining this traditional bath with a relaxing massage, noting the skill and care provided by the spa's professionals. The spa is seen as a great addition, providing a much-needed respite after exploring the city, and it is considered good value for money. The combination of a private hammam and personalized massage treatments makes it a highly recommended choice for those seeking relaxation. Additionally, guests have appreciated the availability of convenient services, such as booking a taxi from the airport, which enhances the overall experience at the hotel.
The pool area at Palais Shazam & SPA has received glowing praise from its guests, making it a definite highlight of their stay. Visitors described the pool and surrounding terrace as beautiful and well-maintained, offering a peaceful retreat, especially during the hotter days. The pool is consistently complimented for being clean, pleasant, and ideal for cooling off and sunbathing. Notably, the pool's courtyard and patio are atmospherically decorated, enhancing the overall vibe of relaxation and tranquility. Guests appreciated the ample sun exposure throughout the afternoon, making it a perfect spot for leisure. The pool area is regarded as a wonderful bonus, meeting expectations with renovations that have made it even more appealing than anticipated. Overall, the pool and its adjoining outdoor spaces come highly recommended, serving as a fantastic setting for unwinding and refreshing during a stay at this enchanting hotel.
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Location
Breakfast
While there were occasional mentions of a disappointing breakfast experience, such instances seem to be exceptions rather than the norm. Overall, the breakfast experience at Palais Shazam & SPA is highly regarded, making it a recommended part of any stay at the hotel. The ambiance of the dining area and the attention to detail contribute to a delightful start to the day.
Dinner
Rooms
The hotel's location near the medina of Fès adds a strategic advantage to the stay, allowing easy exploration of the area. While some reviews point out minor cosmetic issues such as dampness on certain walls or aging furniture, these do not overshadow the overall comfort and practicality of the rooms. Whether air-conditioned or outfitted with courtesy supplies, these rooms provide a reliable retreat for travelers. The decor throughout the establishment contributes to an elegant ambiance, complemented by the facility's pool, which adds to the overall appeal. Overall, Palais Shazam & SPA provides an enjoyable stay with its spacious and tasteful rooms.
Cleanliness
Staff
Spa
Pool
Yes, Palais Shazam & SPA has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Palais Shazam & SPA.
No, Palais Shazam & SPA doesn't allow dogs.
No, parking facilities aren't available at Palais Shazam & SPA.
No, Palais Shazam & SPA doesn't have a gym.
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