Les Mérinides
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Summary of reviewsLes Mérinides showcases an exceptional location, offering stunning panoramic views over the ancient city of Fes from its perch above the old medina. Guests are consistently impressed by the picturesque and peaceful setting, which, combined with friendly and welcoming service, contributes to a retreat-like experience infused with the city's rich heritage.
The breakfast experience at Les Mérinides is generally positive, characterized by good, varied and generous offerings, including fresh omelettes and Moroccan pancakes made on-site. Attentive and friendly breakfast staff further enhance this aspect of the stay. Nevertheless, there is room for improvement in terms of variety, freshness and value, as some guests feel the breakfast does not live up to a 5-star standard.
Dining at the hotel's restaurant is widely appreciated with many praising the delicious and varied dinners. Generous portions, quality ingredients and outstanding service, especially during dinner, create a memorable culinary experience. While a few guests remark on the high cost of the buffet and minor issues with specific dishes, the overall feedback highlights the restaurant as a standout feature, especially with its extraordinary views of the medina.
Rooms at Les Mérinides are spacious and comfortable, often featuring remarkable city views. The cleanliness and comfort are frequently lauded, although some guests note the need for refurbishment due to outdated furnishings, occasional damp smells and insufficient soundproofing. Despite these points, the combination of affordability, excellent views and decent amenities enhances the overall guest experience.
Cleanliness in general receives mixed reviews. While some areas and the service staff are praised for their upkeep and attentiveness, other parts of the hotel, particularly the rooms and some common areas, show signs of wear and require better maintenance to meet guests' expectations.
The hotel's staff stands out for their exceptional service and friendliness. Guests frequently commend the helpful and warm demeanor of the team, noting their professionalism and the familial atmosphere they create. This positive interaction is a significant factor contributing to guests' satisfaction.
The swimming pool area is another positive element, appreciated for its beauty, size and the stunning views it offers. While some guests mention occasional lapses in cleanliness, the pool remains a well-liked feature, providing a relaxing escape with a picturesque backdrop.
Comfortable beds and quality bedding are frequently noted, enhancing the living experience at Les Mérinides despite occasional issues with older mattresses and room humidity.
Finally, while some guests feel that Les Mérinides falls short of five-star expectations due to service quality and dated facilities, the exceptional location, breathtaking views and warm hospitality offer a compelling stay. With significant improvements, Les Mérinides could fully realize its potential as a top-tier establishment.
Categories
The breakfast experience at Les Mérinides is generally positive, characterized by good, varied and generous offerings, including fresh omelettes and Moroccan pancakes made on-site. Attentive and friendly breakfast staff further enhance this aspect of the stay. Nevertheless, there is room for improvement in terms of variety, freshness and value, as some guests feel the breakfast does not live up to a 5-star standard.
Dining at the hotel's restaurant is widely appreciated with many praising the delicious and varied dinners. Generous portions, quality ingredients and outstanding service, especially during dinner, create a memorable culinary experience. While a few guests remark on the high cost of the buffet and minor issues with specific dishes, the overall feedback highlights the restaurant as a standout feature, especially with its extraordinary views of the medina.
Rooms at Les Mérinides are spacious and comfortable, often featuring remarkable city views. The cleanliness and comfort are frequently lauded, although some guests note the need for refurbishment due to outdated furnishings, occasional damp smells and insufficient soundproofing. Despite these points, the combination of affordability, excellent views and decent amenities enhances the overall guest experience.
Cleanliness in general receives mixed reviews. While some areas and the service staff are praised for their upkeep and attentiveness, other parts of the hotel, particularly the rooms and some common areas, show signs of wear and require better maintenance to meet guests' expectations.
The hotel's staff stands out for their exceptional service and friendliness. Guests frequently commend the helpful and warm demeanor of the team, noting their professionalism and the familial atmosphere they create. This positive interaction is a significant factor contributing to guests' satisfaction.
The swimming pool area is another positive element, appreciated for its beauty, size and the stunning views it offers. While some guests mention occasional lapses in cleanliness, the pool remains a well-liked feature, providing a relaxing escape with a picturesque backdrop.
Comfortable beds and quality bedding are frequently noted, enhancing the living experience at Les Mérinides despite occasional issues with older mattresses and room humidity.
Finally, while some guests feel that Les Mérinides falls short of five-star expectations due to service quality and dated facilities, the exceptional location, breathtaking views and warm hospitality offer a compelling stay. With significant improvements, Les Mérinides could fully realize its potential as a top-tier establishment.
Hotel near Golf Courses
This hotel provides easy access to golf courses and offers a luxurious stay with excellent amenities. It is a great option for golf enthusiasts looking for comfort and convenience.
Family Friendly Hotel
This hotel offers spacious rooms with panoramic views. It features a large outdoor pool and gardens. Its historical location provides a unique cultural experience for families.
Hotel with Swimming Pool
Les Mérinides offers stunning views of the Fes Medina. The hotel features a pool that provides a relaxing escape with panoramic scenery, making it a memorable experience for guests.
Outdoor Pool
Business Hotel
This hotel features a 24/7 business center with a work desk and a xerox. Some rooms are furnished with a sofa set and a writing table. It is located outside of Machouar Fes El Jadid.
Accessible Hotel
Les Mérinides provides comprehensive accessibility features, including facilities for disabled guests, lower bathroom sink, toilet with grab rails, and is entirely wheelchair accessible. Upper floors are accessible by elevator, and accessible parking is available.
5-Star Hotel
Located on a hill with panoramic views of Fes, this hotel provides a blend of modern comfort and traditional Moroccan design. It features a pool, spa, and offers a luxurious stay with a focus on exceptional service.
Hotel with Outdoor Pool
Les Mérinides features an outdoor pool located on a terrace that provides wonderful views over the Fes Medina. The poolside café adds to the convenience for guests relaxing by the pool which is open all year.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
Hotel with Tennis Courts
About Les Mérinides
License: 30000HT0957
Guest Reviews
Location
Moreover, the hotel's architecture and terrace layout complement its enviable geographic situation, allowing visitors to immerse themselves fully in the scenery. Positive mentions of staff friendliness also add to the charm, creating a welcoming atmosphere that many guests appreciate. The picturesque setting, combined with the excellent location and friendly service, makes Les Mérinides a prime choice for travelers seeking both comfort and an authentic connection to the city's rich heritage.
Breakfast
However, there are several areas of concern for a number of guests. Some find the breakfast standard or not living up to the city's culinary expectations, mentioning that it could benefit from fresher fruits and pastries. A few reviewers noted that the breakfast could be more varied and that the buffet was not always well-stocked. Additionally, certain guests felt that the breakfast did not meet the standards of a 5-star establishment and were disappointed by the lack of options.
Another point of dissatisfaction is the pricing with some guests expressing frustration over being charged more than expected for breakfast, feeling that the cost did not match the quality provided. There were also comments about the breakfast being just okay or even poor, suggesting room for improvement.
Overall, while the breakfast at Les Mérinides has its highlights, there are clear areas where it could be improved to better meet the expectations of all guests.
Dinner
However, a few areas for improvement are noted. Some guests find the dinner buffet a bit expensive and express a desire for more traditional Moroccan menu options. A specific critique mentions that the carbonara pasta was overly greasy and heavy. Despite these minor points, the overall sentiment remains favorable with many enjoying their meals both in the dining room and in their rooms, appreciating the food's quality, affordability and the splendid restaurant setting with extraordinary views of the medina.
Overall, dining at Les Mérinides is regarded as a highlight of the stay, marked by good quality, satisfying food and excellent service.
Rooms
However, the room furnishings are noted to be quite outdated with some reviewers mentioning a damp smell and stains on the floor. The rooms, while generally spacious, could benefit from refurbishment. Certain areas such as the bathrooms and the lack of soundproofing in some rooms are specifically pointed out as needing improvement. Issues such as old furniture, inadequate room size and the occasional lack of essential items like towels, bathrobes and slippers were also mentioned.
Despite the need for updates, the excellent views and overall spaciousness of the rooms contribute positively to the guest experience. The hotel itself with its beautiful swimming pool, large private parking and attentive staff, adds to the appealing aspects of staying at Les Mérinides. While some aspects of the rooms reflect their age, the combination of decent pricing and exceptional views makes the stay worthwhile for many guests.
Beds
However, not all feedback is positive. A few guests reported older mattresses and issues such as black damp stains, which detracted from their stay. Some also noted the lack of air-conditioning as a potential concern during warmer months. Despite these points, the majority of reviews reflect satisfaction with the comfortable and spacious bedding at Les Mérinides.
Cleanliness
However, other aspects of cleanliness and maintenance have fallen short of expectations. Several reviews indicate that the hotel's carpets are stained and emit unpleasant odors. Bathrooms and rooms have received criticism for being outdated and not thoroughly cleaned with some reports of dirty bedding and remnants from previous occupants. The pool area also suffers from cleanliness issues, particularly the ladders, which have been described as dirty and slippery.
The hotel's structure, while generally maintained, is noted to be older and in need of significant updates, particularly in the rooms, reception and restaurant. Issues such as noise, broken windows and aged furniture further detract from the overall experience. While Les Mérinides benefits from an enviable location and excellent service, a major rejuvenation effort would greatly enhance its appeal.
Staff
Guests repeatedly praise the dedication and responsiveness of the entire team with special mentions of the restaurant staff who offer top-notch service marked by exceptional kindness. Everyone from the breakfast crew to the evening dinner staff is described as smiling, pleasant and attentive, which significantly enhances the overall dining experience.
Many reviews commend the professionalism and helpful nature of the staff, particularly highlighting individuals like Mr. Oussama at the reception, who stands out for his professionalism and amiable demeanor. The manager's warm welcome and the familial atmosphere created by the staff contribute to an incredibly pleasant stay for guests.
Although most feedback is positive, some reviews do mention inconsistencies with a few staff members displaying a less attentive attitude. However, these instances seem to be outliers in an otherwise glowing collection of guest experiences.
In summary, the staff at Les Mérinides play a pivotal role in ensuring a memorable and enjoyable stay, combining professionalism with a warm, welcoming demeanor that leaves guests feeling like part of a family.
Pool
However, some reviews indicated issues with the pool's cleanliness, noting instances where it appeared murky or in need of a deep cleaning. Despite these concerns, the general sentiment remains positive with praise for its refreshing quality even in the heat and the overall pleasant ambiance of the pool area.
The pool at Les Mérinides stands out for its size, scenic views and generally well-kept condition, although it could benefit from more consistent maintenance to address occasional lapses in hygiene and upkeep.
5 Star
The hotel is described by some as resembling a three-star establishment rather than a five-star one. Specific mentions were made of the breakfast quality not meeting expectations and an overall need for a refresh to restore its former glory. Despite these areas for improvement, other guests have highlighted the friendly and helpful nature of the staff, emphasizing the potential of this hotel. Overall, while there is a lot of praise for the magnificent views and some aspects of staff service, there's a clear consensus that significant improvements are necessary for Les Mérinides to meet the high standards of a five-star hotel.
Yes, Les Mérinides has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Les Mérinides.
No, Les Mérinides doesn't allow dogs.
Yes, parking facilities are available at Les Mérinides.
No, Les Mérinides doesn't have a gym.
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