This 5-star hotel is located in the Batel area and features a small indoor pool, fitness center, sauna, and massage facilities. The hotel's wellness center includes a steam room, sauna, and indoor pool, offering a complete relaxation experience.
Mercure Curitiba Batel offers a superb experience for guests through its combination of strategic location, comfortable accommodations and high-quality services. Situated in the heart of the upscale Batel neighborhood, the hotel provides easy access to major shopping malls, tourist spots, elite restaurants and vibrant nightlife. The convenience of having supermarkets, pharmacies and bakeries within walking distance in a safe neighborhood adds to the overall appeal.
Guests consistently praise the spacious and clean rooms, which are beautifully designed and equipped with amenities such as kitchenettes and Nespresso machines. The comfortable beds and excellent showers ensure a relaxing stay. Although minor issues like occasional maintenance problems and noise from adjacent rooms are mentioned, the overall feedback is positive.
The breakfast at Mercure Curitiba Batel stands out for its variety and quality with guests enjoying a wide selection of fresh, delicious options. Despite a few complaints about the cost and replenishment speed, the exceptional service during breakfast greatly enhances the experience. The dinner experience is similarly favorable with the restaurant offering well-prepared, tasty dishes and excellent service, despite occasional slow service and high prices.
Cleanliness is another strong point with guests frequently commending the hotel’s immaculate condition. The common areas and rooms are consistently maintained to high standards, contributing to a comfortable and pleasant environment.
The staff is highly regarded for their professionalism and friendliness. From the reception team to the valet and restaurant employees, the attentive and helpful nature of the staff significantly enhances the guests' stays. Though occasional understaffing issues are noted, the overall impression of the service remains very positive.
The hotel's amenities, including a gym and a heated indoor pool, receive mixed reviews. While the gym is considered well-equipped and accessible, some guests feel it is small and could use more equipment. The pool, appreciated for being clean and heated, has faced criticism for inconsistent maintenance and heating.
Families find Mercure Curitiba Batel accommodating with spacious rooms, amenities tailored for children and a friendly environment. Despite a few inconveniences, such as extra charges and occasional inability to place family members on the same floor, the hotel generally receives good feedback from families.
While the Wi-Fi quality varies with some guests facing connection issues and slow speeds, many still find it satisfactory for basic needs. Parking services are another mixed bag with some guests appreciating the secure valet service, while others find the additional costs and delays frustrating.
In summary, Mercure Curitiba Batel is highly recommended for its prime location, comfortable and clean accommodations, excellent breakfast and dinner options and friendly staff. Despite some areas needing improvement, the hotel offers a well-rounded and enjoyable stay for both business and leisure travelers.
This 5-star hotel offers an indoor pool, sauna, and fitness center. Guests have praised the heated pool and saunas, making it a great choice for relaxation and recreation. The hotel also features allergy-free rooms and is pet-friendly.