Agua Hotels Riverside

Ferragudo 37.14144400, -8.51677500 , Quinta Do Parchal (Show on Map)
8.3
Very Good


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Summary of reviewsAgua Hotels Riverside, nestled along the serene Arade River, is widely praised for its tranquil, picturesque location which offers stunning river views and a peaceful retreat from city life. It's strategically positioned near Portimão and Ferragudo, allowing easy access for those traveling by car to explore the beautiful Algarve region and its beaches. The hotel's tranquil environment, combined with well-maintained infrastructure, spacious rooms, ample parking and a welcoming pool area, provides excellent value for money. Despite minor concerns like occasional unpleasant odors or the less desirable neighborhood, the serene and natural beauty, coupled with the calmness of the environment, enhances the overall guest experience.

The breakfast offerings at Agua Hotels Riverside receive high marks for their hearty, varied and appetizing selection. Guests appreciate the extensive buffet that includes fresh pancakes and fruit with a river-view breakfast area adding to the charm. Despite some comments on occasional cold food or limited variety, the majority find the breakfast to be a substantial and pleasant start to their day. Similarly, the dinner service, particularly the self-service unlimited dinner, garners praise for quality and well-prepared options, even though some diners feel the buffet could offer more variety and larger portions.

The well-appointed rooms at the hotel are noted for their spaciousness, cleanliness and modern design. Guests find the suites with balconies particularly enjoyable due to pleasant views and well-equipped kitchenettes. Clean and comfortable accommodations are consistently highlighted, though some guests point out minor maintenance issues. The atmosphere created by airy rooms and comfortable beds contributes to a restful stay.

Cleanliness is a strong point at Agua Hotels Riverside with guests frequently commending the cleanliness of the rooms and common areas. Daily housekeeping maintains high standards, ensuring a tidy and well-kept environment. Although there are comments about specific areas needing improvement, the overall sentiment towards the hotel's cleanliness is highly positive.

The staff at Agua Hotels Riverside are often highlighted as exceptional with their friendliness, professionalism and attentiveness significantly enhancing the guest experience. The reception staff receive special mention for their helpfulness, despite occasional organizational issues. The warm and welcoming atmosphere created by the staff leaves a lasting impression on visitors.

The hotel's Wi-Fi service is generally good, especially in common areas, though some guests experience weaker connections in the rooms. The spa offers a variety of services that, while appreciated, receive mixed reviews due to its small size and occasional non-functioning amenities. Nevertheless, the ambiance and inclusion of spa services in the price are positives.

The gym, although sufficient for cardio workouts, requires better maintenance and updated equipment. The pool facilities, particularly the outdoor infinity pool, are outstanding features of the hotel. Guests enjoy the clean, well-maintained pools and the stunning river views they offer. Minor issues such as crowding and high chlorine levels are noted, but overall, the pools are a highlight of the stay.

Parking at Agua Hotels Riverside is hassle-free with ample, easy-access spaces available, contributing to guest convenience. The hotel's family-friendly nature is evident through various activities and facilities designed for children, such as the playground and family rooms, making it a suitable choice for family vacations.

In summary, Agua Hotels Riverside is a well-rounded hotel that excels in offering a peaceful and scenic location, comfortable accommodations and friendly service. Minor issues aside, it is a highly recommended destination for a relaxing and enjoyable stay in the Algarve.
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Hotel near Golf Courses
Located in Ferragudo, this hotel is within a reasonable driving distance of golf courses in the Lagoa area and is listed as being nearby Vale de Milho Golf Course.

Family Friendly Hotel
Highly rated by families, offering amenities suitable for both adults and children. Its riverside location provides a unique and peaceful setting for a family vacation.

Hotel with Swimming Pool
This hotel is well-regarded for its pool area and riverside location. The pool offers a relaxing environment with views of the surrounding landscape, perfect for a peaceful getaway.

Infinity Pool    Heated Pool    Indoor Pool    Panoramic View Pool    Outdoor Pool  


Business Hotel
Agua Hotels Riverside features a business center and meeting facilities. It offers a meeting room with a capacity for up to 50 people. Business-friendly amenities in the rooms include desks and phones, and complimentary wired and wireless internet access is available.

Hotel with Parking
This hotel offers free private parking on site with no reservation needed, providing excellent convenience. Accessible parking is also available, catering to guests with specific needs.

Accessible Hotel
This hotel has been significantly adapted for accessibility, offering wheelchair-friendly rooms with accessible bathrooms that provide space to maneuver a wheelchair. Wheelchair-accessible facilities and parking are also available.

4-Star Hotel
This hotel offers both indoor and outdoor pools, making it suitable for all-weather enjoyment. It's also highly rated by families and group travelers, suggesting it provides amenities and services catering to a wide range of guests. The location in Parchal provides easy access to the surrounding areas.

Hotel with Outdoor Pool
This hotel boasts a large outdoor pool with ample sun loungers and a relaxed atmosphere. The riverside location and comfortable accommodations make it a great choice.

Hotel with Indoor Pool
This hotel offers an indoor pool as part of its ÁGUA VIVA SPA, which is well-equipped with a sauna, Turkish bath, and jacuzzi facilities.

Hotel with Heated Pool
Offers a heated pool for guests to enjoy, enhancing their stay with comfortable leisure options. Located in Ferragudo.

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Hotel with Gym

Hotel with Infinity Pool

Hotel with Panoramic View Pool

Room Types
Standard Junior Suite This spacious, air-conditioned room features a balcony. It includes a kitchenette with a minibar and a separate dining and living room. Each has a private bathroom with free toiletries.

Superior Double or Twin Room This spacious, air-conditioned room features a balcony with partial views over the Arade River. Each has a minibar and private bathroom with free toiletries.

Suite Riverside This very spacious suite features a balcony with views over the Arade River. It includes a separate living room and a private bathroom with free toiletries.

Standard Double or Twin Room This spacious room features air conditioning, a minibar and it has large windows.

Standard Studio Equipped with a kitchenette, this spacious studio comes equipped with air conditioning and satellite TV. It has large windows and a furnished balcony.

Family Suite Featuring balconies, this spacious air-conditioned suite comes with 2 bedrooms. It includes a kitchenette with a mini-bar and a dining and living area. Each has a private bathroom with free toiletries.

Double Room with New Year's Package - New Year's Eve dinner, with selection of drinks - Live music show after dinner. - New Year's toast with sparkling wine and sultanas Please note that the extra beds charges are different from hotel policies. Please contact the hotel for further information.

Double Room - Disability Access The spacious double room provides air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Superior Studio The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.

Superior Junior Suite Boasting a private entrance, this spacious suite also comes with 1 bedroom, a seating area and 1 bathroom with a bath and a bidet. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as garden views. The unit has 3 beds.

About Agua Hotels Riverside
License: 2991
Guest Reviews
8.3
Very Good
Location
Situated along the picturesque Arade River, Agua Hotels Riverside boasts a fantastic location that offers tranquility and stunning views. Guests frequently praise its peaceful and quiet setting, away from the hustle and bustle of city life yet conveniently close to Portimão and Ferragudo. The hotel's natural environment and serene surroundings make it an ideal spot for relaxation and escaping the chaos.

The proximity to main roads and the accessibility by car make it easy for visitors to explore the beautiful Algarve region and its numerous beaches. However, it can be somewhat challenging for those relying on public transportation and some find it a bit distant from the city center and local amenities.

The hotel's infrastructure is well-regarded with spacious and comfortable rooms, ample parking and a well-maintained pool area that faces the river. Guests appreciate the excellent value for money, highlighting the superb location, immaculate views and an inviting atmosphere.

Despite a few minor concerns, such as an occasional unpleasant odor due to the river's proximity and a neighborhood that some describe as less desirable, the overall impression is overwhelmingly positive. The natural beauty of the location, coupled with the calm and peaceful environment, makes Agua Hotels Riverside a wonderful retreat for those looking to unwind and explore the Algarve.

Breakfast
Guests at Agua Hotels Riverside have generally praised the breakfast offerings, describing it as hearty, varied and appetizing. The breakfast buffet is noted for its extensive selection, both in hot and cold dishes with fresh pancakes available every morning and plenty of fresh fruit. Guests have also positively commented on the visual appeal and high quality of the food presented.

Many found the breakfast to be abundant, constantly replenished and well attended by professional and friendly staff. The breakfast area offers lovely views of the river, which adds to the pleasant dining experience. It also features an extended schedule, allowing guests to enjoy their morning meal at their convenience.

However, a few guests mentioned that the food, particularly eggs, can be cold and some found the breakfast to be repetitive with limited variety. Concerns about the breakfast including a shortage of yogurt on busy days and a military, cafeteria-style service were also noted. Despite these mixed reviews, the majority of guests appreciated the hearty and varied breakfast, considering it a great start to their day.

Dinner
Agua Hotels Riverside provides a variety of dining experiences that, overall, have received much praise from guests. The self-service unlimited dinner formula is particularly appreciated, offering a divine experience with quality food. The set dinner menus, often consisting of multiple courses including appetizers, mains and desserts, are frequently complimented for their delicious and well-prepared options. Guests found the meals to be very good and in some cases, excellent or extraordinary.

The restaurant service for dinner is noted for being friendly and professional, contributing to a pleasant dining atmosphere with a scenic view of the river enhancing the experience. Meals are praised for their quality with chef's suggestion dinners receiving especially high marks.

However, some guests highlighted areas needing improvement. The dinner buffet is often described as having limited variety and the fixed menu options sometimes focus too narrowly on dishes like pasta, pizza and salads. Portions can be small for the price, leaving some guests unsatisfied. The evening meal service is occasionally slow and the dining area could benefit from better cleanliness.

Despite these issues, most guests agree that the dinner options, whether buffet or à la carte, are well-prepared and varied enough to ensure a satisfactory and enjoyable meal. Overall, Agua Hotels Riverside offers a solid dining experience with the potential for culinary delight.

Rooms
Agua Hotels Riverside offers visitors an impressive array of comfortable and spacious accommodations. Guests frequently praised the size and modern design of the rooms, highlighting the spaciousness and cleanliness as notable positives. Many found the suites with balconies to be particularly enjoyable, often noting the pleasant views and well-equipped kitchenettes. The large bathrooms and the convenience of a fully equipped kitchen, including a large refrigerator with a freezer, were also seen as significant advantages.

The hotel's rooms are described as well-presented, airy and with large interiors that provide a relaxing atmosphere. The comfortable beds and pleasant air conditioning contributed to a restful stay, despite a few isolated comments on room temperature and maintenance issues. Guests appreciated the cleanliness standards with daily housekeeping ensuring rooms were kept tidy and well-maintained.

However, some reviews did mention areas for improvement, such as the need for better room ventilation, maintenance of wardrobe doors and more comprehensive kitchen equipment. Despite these minor setbacks, the overall sentiment remained positive with many considering the space, comfort and scenic views as strong reasons to enjoy their stay at Agua Hotels Riverside. The serene riverside location also added to the appeal, making it a beautiful and inviting choice for travelers.

Beds
At Agua Hotels Riverside, the bed experiences seem to vary significantly among guests. Some visitors found the beds to be large with many highlighting the comfort of king-sized and super big beds adorned with very soft sheets. Positive comments frequently mentioned comfortable and cozy beds contributing to a satisfactory stay with a few guests specifically expressing their love for the bed's comfort.

However, not all reviews were favorable. Several guests noted issues with bed comfort, describing mattresses and pillows as low-quality, flat and cheap. There were mentions of beds being too small or two single beds awkwardly joined together. Some reviews pointed out that the beds were uncomfortable and needed improvement with particular criticism directed at the lack of bed covers for extra warmth and the plastic material under the sheets.

Despite these mixed reviews, certain guests did appreciate the comfort and size of the beds, indicating that while there may be inconsistencies, there are still positive aspects to the sleeping arrangements at Agua Hotels Riverside.

Cleanliness
Agua Hotels Riverside consistently receives praise for its high standards of cleanliness with many guests highlighting the cleanliness of the rooms and general hotel areas as exceptional. The rooms, described as clean, modern, spacious and comfortable, further enhance the guest experience. The hotel's common areas, including the spa and the dining areas, are well-maintained and regularly disinfected.

Guests appreciate the daily room cleaning services and the change of towels and trash removal, which contribute to the overall tidy and well-kept appearance of the place. Reviewers noted that the hotel's cleanliness standards are very good, if not impeccable, making it a satisfactory choice for those prioritizing hygiene during their stay.

However, some feedback indicates that there are areas needing improvement, such as the cleanliness of specific elements like the pool area, tables and certain furniture items. Issues like mold, unpleasant smells and the timeliness of cleaning services were noted by a few guests. Despite these minor shortcomings, the majority of reviews reflect a positive outlook on the hotel's cleanliness and upkeep, making it a reliable choice for visitors seeking a clean and comfortable stay.

Staff
At Agua Hotels Riverside, the staff consistently receive praise for their friendliness, professionalism and attentiveness. Guests frequently highlight the reception staff with Rafael often mentioned for exceptional service. The overall atmosphere is enhanced by a team that is motivated, welcoming and eager to assist with any needs. Many reviews emphasize the positive impact of the staff’s friendliness and their willingness to go the extra mile, which significantly enhances the guest experience.

Despite some critiques regarding the organization of restaurant staff and occasional inaccessibility at reception, the majority of comments reflect a high level of satisfaction with staff interactions. The hotel’s personnel are described as pleasant, accommodating and polite, contributing to a warm and inviting environment. Whether it's the front desk, cleaning crew or dining room staff, visitors consistently note the kindness and helpfulness that permeates the hotel’s service.

The professionalism and friendliness of the team play a crucial role in the hotel's charm with several guests citing excellent management and service. While there are occasional mentions of areas needing improvement, the predominant sentiment is one of appreciation for the staff’s hospitality, making Agua Hotels Riverside a welcoming destination for travelers.

Wi-Fi
Agua Hotels Riverside offers good Wi-Fi throughout much of the property with several guests noting the excellent and free access to the internet. Many visitors found the Wi-Fi coverage to be reliable in common areas, allowing for comfortable browsing and connection. However, some areas of the hotel, particularly the rooms, experienced limited service and weak, unstable connections. While the Wi-Fi in certain parts may be slow or suboptimal, the overall experience outside these spots tends to be satisfactory for most guests.

Spa
The spa at Agua Hotels Riverside receives a mix of reviews from guests, highlighting several positive aspects and some areas needing improvement. Many visitors appreciate the variety of spa services, which include massages, a hot pool, a pleasant jacuzzi and a good gym and sauna. The ambiance, complemented by pleasant music, has been noted as inviting and professional. Guests also mention the spa as being clean and having a pleasant atmosphere with diverse massage options that add to the overall experience. Additionally, some reviews appreciated that the spa facility is included in the price.

However, there are consistent mentions of the spa's small size with some guests finding it too limited and the facilities not always fully functional. Observations about the chemical levels in the pool being too high and the water being too cold were common, along with reports of the spa jets not being connected and various amenities being out of service at times. The opening hours of the spa, which close relatively early, were also brought up as a point of inconvenience for some.

Overall, while the spa at Agua Hotels Riverside has several appealing features, there are key areas where improvements could enhance the guest experience.

Gym
The gym at Agua Hotels Riverside offers a sufficient space for a full-cardio workout and is generally well-maintained. Reviewers appreciate the overall good gym facilities and the quiet area that allows for focused exercise. However, there are notable drawbacks, including the gym's outdated and occasionally poorly maintained equipment with some machines not working properly and rust issues reported. There are also concerns about limited opening hours, which some find inconvenient. While the gym is a positive feature with possibilities for spa use, it evidently needs updated equipment and better overall maintenance to meet the expectations of all guests.

Pool
Agua Hotels Riverside boasts an impressive variety of pools that consistently receive high praise from guests. The hotel's outdoor infinity pool is especially popular, described as magical and offering stunning views over the river, making it a spectacular attraction. The pool areas are well-maintained, clean and generally very pleasant with many guests noting them as a highlight of their stay.

The indoor pool, while sometimes not in operation, is appreciated for its heated water and provides guests with relaxation options regardless of weather conditions. A small pool for children is also available, adding to the family-friendly amenities of the hotel.

However, a few criticisms were noted, including the small size of some pools and a shortage of sun loungers, leading to occasional crowding. Additionally, some guests experienced discomfort due to high chlorine levels in the water.

Overall, the pool facilities at Agua Hotels Riverside are a significant draw, offering exceptional and always pleasant temperatures and are essential for cooling off during the hot months. The views and scenic setting around the pools add to the appeal, making them an attractive feature of the hotel.

Parking
Agua Hotels Riverside offers a hassle-free parking experience for guests. The convenience of ample and easy access parking is frequently highlighted with plenty of spaces readily available. Notably, parking at the hotel is both private and free, whether opting for the large outdoor lot or the secure underground garage. The spaces are always accessible, ensuring no issues with parking even during peak times. While maneuvering larger vehicles might be slightly challenging in confined areas, the overall feedback on the parking facilities is overwhelmingly positive. The combination of free, private and easy-to-use parking makes it a stress-free aspect of the stay.

Family
Located strategically for those eager to explore the Algarve, Agua Hotels Riverside stands out as a family-friendly destination, appealing particularly to families with children. The hotel is well-regarded for offering a range of family-oriented activities, notably around the pool area, making it a summer vacation hotspot. Guests commend the indoor pool and the extensive, diverse spaces that cater to families, ensuring all necessary conditions for a comfortable family stay.

Rooms are designed with families in mind, including family rooms and perfect suites for groups of four. The presence of a children's playground adds to the hotel's family-friendly appeal. The area around the hotel is considered child-friendly, providing an ideal environment for family trips.

A particularly heartwarming highlight is the hotel's ability to make special occasions memorable, such as celebrating a child's birthday with wine, cake and thoughtful extras. The cozy atmosphere and the spacious accommodations make it a pleasant place for families to stay, ensuring a very good experience for parents and children alike.

4 Star
Agua Hotels Riverside is recognized by Portuguese standards as a four-star establishment and provides the necessary documentation at check-in to confirm this status. Guests have noted that the hotel's appearance is consistent with what one would expect from a four-star property. The accommodations include adequate furniture and toiletries typically associated with a four-star rating.

However, there are several areas where the hotel falls short of the expected four-star experience. While the service quality has been described as above par for a four-star hotel, some guests feel that it does not entirely meet the standard. Issues such as the lack of an armchair in the room and limited breakfast options have been highlighted as not fitting the four-star criterion. Additionally, certain amenities and services that guests anticipate from a four-star hotel are not up to mark, leading to a sentiment that the overall experience does not fulfill four-star expectations. Despite these concerns, the hotel does manage to provide some aspects of a four-star service, but there's a consensus that improvements are needed to fully meet the four-star standards.

Business
Agua Hotels Riverside offers a work-friendly environment that caters to business travelers. The hotel provides meeting rooms and sufficient business facilities, ensuring smooth business meetings. Guests have praised the high-quality service from reception and restaurant staff, noting the friendliness and professionalism encountered. While the hotel is new and cozy, it has been highlighted that the quality does not always match the price point. The Wi-Fi accessibility supports a productive work experience. However, guests have pointed out challenges, such as punctuality issues with the breakfast service and difficulties with public transportation. Nonetheless, it remains a viable option for those seeking business-related accommodations.

Accessible
Agua Hotels Riverside offers several accessibility features that cater to guests with disabilities. Elevator access and ramps ensure easy access to rooms and the hotel's overall location is noted for being highly accessible. Free parking adds to the convenience, making transportation to and from the hotel simpler for all guests. The staff are consistently praised as welcoming, attentive, friendly and accessible, adding a positive human touch to the accessibility experience.

The hotel features a support bar by the pool, enhancing safety and ease of use for guests with disabilities. However, there are areas that might require improved accessibility and better signage both within the hotel and for nearby attractions. Despite these limitations, the accessible routes and attentive service make Agua Hotels Riverside a fairly accommodating option for travelers with accessibility needs.

Infinity Pool
Agua Hotels Riverside boasts a stunning infinity pool that has garnered rave reviews from guests. Highlighted for its beauty, this outdoor infinity pool offers a visually striking experience. Visitors have frequently mentioned its picturesque setting with the pool overlooking the river, providing a fantastic view that enhances the overall ambiance. Whether described as beautiful, really beautiful, or super, the pool consistently impresses, making it a standout feature of the hotel.

Heated Pool
The heated pool at Agua Hotels Riverside has received a mixture of feedback from guests. Many visitors appreciated the warm water, describing the pool as better than others they have experienced with some emphasizing the heated water in the indoor pool as a highlight of their stay. Despite these positive remarks, a few guests felt that the pool was not always sufficiently warm and suggested that the heating could be improved. There were also mentions of limited availability of amenities in the spa and gym, which could affect the overall experience. Nonetheless, the heated pool remains a notable feature of the hotel.

Outdoor Pool
'Agua Hotels Riverside' boasts a truly remarkable outdoor pool area that has garnered much praise from visitors. The pool is often described as beautiful, lovely and even magical, offering stunning views and a very pleasant ambiance. It overlooks a lagoon and is situated next to a river, creating a tranquil and scenic environment for guests. The area is not just visually appealing but also practical with some reviews highlighting the warmth of the pool and the fantastic sunsets that can be enjoyed from its location. The outdoor pool contributes significantly to the overall charm of the hotel, making it a great spot for relaxation and leisure.

Indoor Pool
Agua Hotels Riverside offers an indoor pool for guests, which is generally considered a good value for those looking for added amenities during their stay. The pool features a pleasant, warm temperature, though some guests have found the water to be mildly cold and below normal in temperature, especially in winter. Guests might find the indoor pool somewhat small with limited access restricted to only 30 minutes per day. Some equipment, such as the waterfall system, is reported to be non-functional and the indoor pool circuit is sometimes unavailable. Despite these drawbacks, the indoor pool and associated facilities, including the gym, provide additional recreational options within the hotel. The presence of a heated pool adds to the overall comfort, even though some travelers have noted issues with chlorine levels in the spa pool.


Yes, Agua Hotels Riverside has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Indoor Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Agua Hotels Riverside.

No, Agua Hotels Riverside doesn't allow dogs.

Yes, parking facilities are available at Agua Hotels Riverside.

Yes, Agua Hotels Riverside has a gym.

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