SureStay Hotel by Best Western Fernley
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe SureStay Hotel by Best Western Fernley is highly regarded by its guests for several key aspects that contribute to an enjoyable stay. The hotel's location is consistently praised for its convenience, being situated near Interstate 80 and close to various shopping and dining options, while still maintaining a quiet atmosphere. Guests highlight the great value provided, especially considering the comfortable accommodations and complimentary breakfast, which is noted for its wide selection of delicious offerings. The breakfast experience is further enhanced by the friendly and helpful staff, although some guests mention the need for more seating in the breakfast area.
The hotel's rooms receive positive feedback for their spaciousness, cleanliness, and comfort, with many guests appreciating the quality of the bedding and the modern amenities. Check-in is noted as prompt and efficient, facilitated by the attentive and welcoming staff. While the overall cleanliness of the rooms meets expectations, minor issues such as a Smokey smell or overlooked details are occasionally mentioned.
Guests frequently commend the hotel's high standards of cleanliness, particularly in the rooms and bathrooms. The friendly and welcoming nature of the staff is a highlight, with the team consistently earning praise for their exceptional service and attentiveness. The staff at the front desk, in particular, are noted for their guidance and accommodating demeanor, contributing to a pleasant check-in experience.
Opinions on the beds at the hotel vary, with many guests finding them comfortable and conducive to a restful sleep. However, some guests report issues with the beds being too hard or the pillows causing discomfort. Despite these occasional inconveniences, the general consensus is that the hotel offers a positive travel experience, with its convenient location, friendly staff, and comfortable accommodations being the standout features that impress guests.
Categories
The hotel's rooms receive positive feedback for their spaciousness, cleanliness, and comfort, with many guests appreciating the quality of the bedding and the modern amenities. Check-in is noted as prompt and efficient, facilitated by the attentive and welcoming staff. While the overall cleanliness of the rooms meets expectations, minor issues such as a Smokey smell or overlooked details are occasionally mentioned.
Guests frequently commend the hotel's high standards of cleanliness, particularly in the rooms and bathrooms. The friendly and welcoming nature of the staff is a highlight, with the team consistently earning praise for their exceptional service and attentiveness. The staff at the front desk, in particular, are noted for their guidance and accommodating demeanor, contributing to a pleasant check-in experience.
Opinions on the beds at the hotel vary, with many guests finding them comfortable and conducive to a restful sleep. However, some guests report issues with the beds being too hard or the pillows causing discomfort. Despite these occasional inconveniences, the general consensus is that the hotel offers a positive travel experience, with its convenient location, friendly staff, and comfortable accommodations being the standout features that impress guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
3-Star Hotel
Hotel with Indoor Pool
Guest Reviews
The SureStay Hotel by Best Western Fernley boasts a convenient location that consistently impresses its guests. Nestled near Interstate 80, the hotel provides seamless access for travelers, making it an ideal stopover point for those journeying along this major highway. Guests appreciate the proximity to a variety of amenities, including shopping venues like Walmart and Dollar Tree, as well as popular dining options like Kentucky Fried Chicken. The area also offers easy access to a grocery store and a nearby hospital. Despite its closeness to the freeway and being situated in a commercial area, the hotel maintains a quiet atmosphere that contributes to a restful stay. Many reviews highlight the hotel's great value, comfortable accommodations, and the added benefit of a good free breakfast, all complemented by friendly staff. It's a location that seems to seamlessly blend convenience with comfort, making it a favored choice for many.
The breakfast at SureStay Hotel by Best Western Fernley seems to significantly enhance the guest experience with its diverse and satisfying offerings. Many visitors highlight the delicious nature of the breakfast, featuring well-prepared options such as bacon, potatoes, scrambled eggs, and even ham steak. The availability of both sweet and savory choices, along with hot coffee, caters to a range of tastes and ensures that guests start their day on a positive note. While the breakfast is described as exceeding expectations for many and even being the highlight of their stay, some mention the breakfast area could benefit from more space and seating. Despite this minor inconvenience, the friendly and helpful staff in the breakfast area contribute positively to the overall experience, leaving guests pleased with the culinary start to their day. The breakfast service does end relatively early, which might be a point to consider for those who prefer to linger in bed during their vacation.
SureStay Hotel by Best Western Fernley is generally appreciated for its spacious, clean, and comfortable rooms that provide guests with plenty of space to relax and unwind. Many highlight the modern, well-equipped amenities that contribute to an enjoyable stay. The bedding is consistently praised for its quality, with guests finding the beds to be exceptionally comfortable, ensuring a restful night's sleep. The check-in process is noted for being prompt and efficient, aided by the friendly and attentive staff. While the overall cleanliness of the rooms meets guests' expectations, there are occasional mentions of issues such as a Smokey smell or less-than-thorough cleaning. Lighting in the rooms could also be improved according to some guests. Nonetheless, the general consensus is that the rooms offer a good size and level of cleanliness, making them a suitable choice for both short and longer stays.
At SureStay Hotel by Best Western Fernley, guest opinions about the beds vary. Many visitors praise the comfort of the beds and bedding, with reports of extremely comfortable sleep experiences. Despite these positive reviews, some guests find the beds a bit hard or uncomfortable for their liking, and there are mentions of squeaky beds disturbing sleep. Guests have noted issues with worn mattress pads and fitted sheets slipping off, as well as overstuffed pillows that lead to discomfort. While some guests question the bed sizes, the general consensus highlights a mix of comfort and occasional inconveniences in the sleeping arrangements.
Guests of the SureStay Hotel by Best Western Fernley frequently commend its high standards of cleanliness, with many highlighting the spotless rooms as one of the standout features. Visitors consistently describe their accommodations as very clean and comfortable, appreciating the attention to cleanliness in spaces like the bathroom, floor, and beds. The hotel's staff is often noted for being friendly and welcoming, which adds to the positive experience. While most feedback about cleanliness is overwhelmingly favorable, there are a few observations of overlooked details, such as undusted areas or remnants from previous guests. Overall, the hotel maintains a strong reputation for cleanliness and comfort, contributing to a pleasant stay for travelers.
The SureStay Hotel by Best Western Fernley boasts an outstanding staff that consistently earns high praise from guests for their exceptional service. Visitors frequently describe the team as helpful, friendly, and welcoming, creating an atmosphere that adds to the enjoyment of their stay. The front desk attendants particularly stand out, offering guidance on local dining options with a warm and accommodating demeanor. Guests also appreciate the managers and other staff members, highlighting their politeness and attentiveness. The reception staff are noted for their smiling and pleasant nature, making check-in a breeze. Additionally, housecleaning personnel contribute to the overall positive experience with their pleasant interactions. Across various points of contact, the hotel's staff consistently demonstrates excellent hospitality, leaving a lasting impression on guests who value friendly and attentive service.
Location Show Map
Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Yes, SureStay Hotel by Best Western Fernley has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at SureStay Hotel by Best Western Fernley.
Yes, SureStay Hotel by Best Western Fernley welcomes dogs.
No, parking facilities aren't available at SureStay Hotel by Best Western Fernley.
No, SureStay Hotel by Best Western Fernley doesn't have a gym.
Location Show Map
More Options
